Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 109 of 357
Margo Autry

"There is no other Lender to compare to Benjamin Segaloff! he is by far, the smartest most responsive professional knowledgeable and honest lender I've ever worked with. I've come to understand there ...There is no other Lender to compare to Benjamin Segaloff! he is by far, the smartest most responsive professional knowledgeable and honest lender I've ever worked with. I've come to understand there really is no comparison to any other lending institution, and definitely no Loan Officer that works harder for his clients than Ben does. He is passionate and understanding, patient and professional, but his personal touch and willingness to spend as much time as it takes is what really endures him to clients. Every single client I've ever referred to Ben has been handled with the Atmos care and I know when I hand a client off to Ben, they will be well taken care of and they are extremely important, no matter what their purchase price or situation. Clients often remarked to me about how enjoyable he is to speak with and they enjoy his sense of humor! The communication that Ben provides is on the far extreme of great. I feel like I have a solid good partner with Benjamin and I Brearly have the opportunity to work with any other lender because I know that anything that comes my way Ben can handle. he is extremely patient in his understanding and often times I shoot a text to him just to ask a question and he responds to me immediately. It's remarkable that he is available seven days or nights a week and often times buyers comment to me that they feel they were His only client because of the tension he provides . The Rocket way IS Ben's way and I choose Ben every time! Thank you for EVERYTHING!! You are superior to all the others! Looking very forward to closing more transactions in 2025!"

Vijay Dass

"Colby took the time to understand my financial situation and goals, presenting me with options that fit my needs perfectly. He was incredibly knowledgeable, walking me through the loan options, ...Colby took the time to understand my financial situation and goals, presenting me with options that fit my needs perfectly. He was incredibly knowledgeable, walking me through the loan options, interest rates, and repayment terms in a way that was easy to understand. One of the most impressive aspects was his responsiveness. Anytime I had a question or concern, he was quick to respond with clear and helpful information. His attention to detail ensured that there were no surprises or delays during the process. What really stood out was his dedication to getting me the best possible rate and terms. Colby went above and beyond, even coordinating with my real estate agent and attorney to ensure everything was aligned for a seamless closing. Thanks to Colby, I was able to secure a mortgage that worked perfectly for my budget and timeline. I would highly recommend him to anyone looking for a reliable, professional, and customer-focused mortgage lender."

Alan MacFarlane

"This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years...This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years later, then sell the home, buy a different home in another state, and then sell that home. Finally, we just completed our last move, financed by the guiding genius of Matthew, such that he not only helped finance the home we closed on last week, but he also did so in a thoughtful fashion which will save us thousands of dollars, not just on the purchase. I think it has been 10 years that I have worked with him, and I have no hesitation about giving him my top praises. Many bankers and lenders seem to be of the opinion that they are "doing us a favor" but Matthew always turned it around and did favors for us. Maybe, if the markets are favorable, he can help refinance this home at lower rates in a few years. But this is our LAST home, so I am sorry (sort of) to report that I doubt he will help us sell or buy any additional homes. My financial gratitude to Matthew extends beyond any expected apogee, and I don't see how he could work any harder or more effectively or FRIENDLY. Our thanks to him for his work, well above and beyond the "call of duty." Thank you, Matthew!!!"

Cathy Siebert

"From start to finish, David was an invaluable resource. Obviously he was interested in refinancing my mortgage but I always got the impression that he was doing so with my best interests in mind. He ...From start to finish, David was an invaluable resource. Obviously he was interested in refinancing my mortgage but I always got the impression that he was doing so with my best interests in mind. He patiently answered my endless questions and, most importantly, acted as a sounding board, helping me think through the pros and cons of various aspects of the refinancing. I have always been impressed with everyone I've interacted with at Rocket Mortgage, and I would definitely highly recommend David Weiss. I know I'd be more than happy to work with him again for future mortgage-related needs."

Kumail Al-jafar

"Buying a house is such a stressful process! With so many lenders out there, it’s overwhelming to even figure out where to start. Fortunately, I found AJ, and I couldn’t be happier with the experience....Buying a house is such a stressful process! With so many lenders out there, it’s overwhelming to even figure out where to start. Fortunately, I found AJ, and I couldn’t be happier with the experience. AJ made the lending process so much smoother and less intimidating. He was incredibly knowledgeable, patient, and always available to answer my questions. He walked me through every step, ensuring I understood all my options and made the best decision for my situation. AJ's professionalism and dedication truly set him apart, and I felt confident knowing he had my best interests in mind. If you’re navigating the stressful world of home buying and need a trustworthy lender, I highly recommend AJ. He turned a daunting process into a manageable and even enjoyable experience. Five stars all the way!"

John Taylor

"Refinancing was something my wife and I had not been looking forward to initiating, but Rafil led us through the entire process and answered all our questions. Even later in the process, our many ...Refinancing was something my wife and I had not been looking forward to initiating, but Rafil led us through the entire process and answered all our questions. Even later in the process, our many questions were answered promptly and completely. We especially liked that Rafil would check with us later to see if our questions had been answered to our satisfaction. She treated all our inquiries as very important, and followed through until we better understood. She helped make a Rocket Mortgage an enjoyable experience. We would recommend Rocket Mortgage to anyone."

Bessie Porter

"My name is Bessie Porter, my husband, Kelvin Porter and I were truly blessed when Kyle Bitar loan specialist at rocket mortgage took us on as clients Kyle was there to answer all questions and took ...My name is Bessie Porter, my husband, Kelvin Porter and I were truly blessed when Kyle Bitar loan specialist at rocket mortgage took us on as clients Kyle was there to answer all questions and took our calls at any given time he made us feel special and well taken care of, and also made sure we understood everything every step of the way and looked and found out everything we were eligible for to bring us the best possible deals for us. Overall, we are thankful for Kyle Bitar and would not have made it through this process as stress-free as we did Kyle Bitar made that possible we want to thank him for everything from the bottom of our hearts, for helping us make our dream. Come true Kelvin and Bessie Porter. I will give Kyle Bitar 10 stars, but you guys are only allowing me to say five."

Marty Taylor

"From my first contact with Zachary I knew he wanted me to have every chance to get my new home. A quick look at reviews sent me to The Rocket Mortgage website and a personal call soon followed. With ...From my first contact with Zachary I knew he wanted me to have every chance to get my new home. A quick look at reviews sent me to The Rocket Mortgage website and a personal call soon followed. With interest rates low I was able to afford more than I had originally planned and the increase was quickly updated on pre-approval letter. Throughout the process Zachary keep in contact with my realtor and me. Through texts and phone calls he stayed in contact. Even after a loan specialist was assigned I would get encouraging texts and his observances of how the process was progressing. Zachary was a pleasure to deal with, no pushy but reassuring and I felt he wanted the best for me. Not knowing how interest rates would go, I chose to lock in my rate and he took care of that pronto. Up to and after closing he was in contact always telling me I had any concerns to call: and I did. If there is a way to choose Zachary in your loan process, I advise you to do just that."

Kameron Montgomery

"Odeh has been one of the most Professional, Helpful, and Insightful people I have ever had the pleasure to work with, he made the process of getting a mortgage quick and easy, I was incredibly ...Odeh has been one of the most Professional, Helpful, and Insightful people I have ever had the pleasure to work with, he made the process of getting a mortgage quick and easy, I was incredibly stressed about getting a mortgage and all of the paperwork involved, but from the moment Odeh started helping me he contacted me, told me a bit about who he was and made the whole process comfortable, he has an amazing go get em attitude and is incredibly personable, I actually got cold feet on getting a mortgage because I was stressed by Odeh went to bat for me and helped me with every single question I had, any roadblocks that came up he quickly and efficiently dismantled them, my finances felt like they were a bit of a mess and he made them easy to understand and manage. I would rate him higher if possible, I have nothing but positive things to say about odeh and I hope to work with him more in the future, He went above and beyond and made himself available even after hours and was absolutely wonderful, anyone who is looking into getting a mortgage I would 1,000% recommend Odeh to you, he is simply amazing at his job"

Barbara Mackin

"Jeff Ford was nothing but a pleasure to work with throughout my re-financing. He was wonderfully knowledgeable - and willing to share his knowledge without any feeling of superiority-, professional ...Jeff Ford was nothing but a pleasure to work with throughout my re-financing. He was wonderfully knowledgeable - and willing to share his knowledge without any feeling of superiority-, professional patient, and kind. He is an incredible hard worker, who obviously enjoys his job - creating a great experience for the customer. He is a top-notch collaborator who goes above and beyond to make sure the customer receives the highest level of service. I will miss doing business with him, and will take every opportunity to recommend him/Rocket Mortgage when and if a friend considers re-financing. Glad to have this opportunity to recognize a 5+-star performer!"