Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 109 of 397
Evan Mackie

"With the fervor of all 5 of the review stars, we highly recommend "THE" Sam Crandell. Accept no substitutes! Seek Sam. Navigating the mortgage process is typically a soul-sapping slog through ...With the fervor of all 5 of the review stars, we highly recommend "THE" Sam Crandell. Accept no substitutes! Seek Sam. Navigating the mortgage process is typically a soul-sapping slog through bureaucratic quicksand—but then, there is The Sam Crandell. To work with The Sam is to discover that financial paperwork can, in rare and wondrous cases, feel like sipping cognac while being read poetry by a benevolent demigod. His mastery of the fiscal arts borders on the supernatural; one may surmise The Sam even dreams in interest rate matrices, and wakes from his slumber refreshed by the scent of fresh preapprovals. Ever punctual, impossibly patient, and clairvoyant in his predictions, The Sam is the kind of professional who makes you feel not just informed—but exalted. And let it be said without hesitation or irony: in the way a perfectly ripe fig or a Beethoven cadenza is delicious—the journey with The Sam was unexpected, refined, and absolutely worth savoring. I offer my humblest of thanks to THE Sam Crandell."

Skip Wilson

"As with most financial transactions, they are entered upon with a fair degree of nervous trepidation. I was happy to discover in dealing with Diala that those feelings of worry and nervousness were ...As with most financial transactions, they are entered upon with a fair degree of nervous trepidation. I was happy to discover in dealing with Diala that those feelings of worry and nervousness were swept aside. I think it was because of her confident approach and ability to respond to my questions and concerns. She made the entire transaction one of comfort. I would be happy to deal with her again. She represents Rocket Mortgage very well."

Marisa Manuel

"Chad is a great representative for Rocket Mortgage , he has a great positive personality , very knowledgeable and genuine when talking to him. Chad’s response time is very quick and even if he ...Chad is a great representative for Rocket Mortgage , he has a great positive personality , very knowledgeable and genuine when talking to him. Chad’s response time is very quick and even if he cannot answer a question and will find the resource. Chad also follows up throughout the process to see if there is anything else he can do . I’m so glad that he was the pardon that helped me form the beginning ☺️"

Carla Henderson

"I can't say enough good things about Silvano!! He bent over backwards to help us get refinance. There were a couple of issues that kept holding us back but it didn't have anything to do with Silvano ...I can't say enough good things about Silvano!! He bent over backwards to help us get refinance. There were a couple of issues that kept holding us back but it didn't have anything to do with Silvano or us. Silvano went above and beyond to get the 2 issues taken care of. HE DID IT!!!! Lol we close on Mon 19th!!!! Silvano is very professional knowledgeable very patient funny great sense of humor and he will hold your hand and guide you through the whole process. I've already recommended him to my best friend and I will let everybody I know to go through Silvano. THANK YOU SILVANO 😊 🙏🏼🙏🏼🙏🏼"

Narra Avianca

"Jesse was a pleasure to work with at Rocket Mortgage. He made the entire mortgage process smooth, stress-free, and efficient for our mutual client’s. Jesse was always available to answer any questions...Jesse was a pleasure to work with at Rocket Mortgage. He made the entire mortgage process smooth, stress-free, and efficient for our mutual client’s. Jesse was always available to answer any questions or provide clarification when needed. His professionalism and personal attention made a huge difference! I couldn’t have asked for a better experience for all involved. I highly recommend Jesse! If you have lending needs and want a lender that will make sure you’re taken care of throughout the whole process, this is your guy."

Crevex Jeff Matias

"We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was ...We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was always available to answer our questions, no matter how big or small, and he explained every detail in a way that made us feel confident and informed. Roni’s expertise and dedication were evident at every step. He was proactive in handling all the paperwork, making sure nothing was missed, and kept us updated regularly so we always knew where we stood in the process. His professionalism, combined with a friendly and approachable demeanor, truly set him apart. Thanks to Roni’s hard work, we closed on time and without any unexpected issues. If you’re looking for a lender agent who will treat you like a priority, communicate openly, and work tirelessly on your behalf, I highly recommend Roni Hana. He made what could have been a stressful process feel easy and enjoyable."

John Bartlow

"Ashley provided exceptional service throughout our loan process. She was attentive to our needs, thorough in her approach, and always prompt in her responses. Above all, she was incredibly kind and ...Ashley provided exceptional service throughout our loan process. She was attentive to our needs, thorough in her approach, and always prompt in her responses. Above all, she was incredibly kind and courteous, making the entire experience smooth and stress-free. Her dedication to helping us secure our loan went above and beyond our expectations. Ashley worked tirelessly to ensure everything was handled efficiently and with precision. Her expertise and professionalism truly stood out, and she made us feel confident every step of the way. If you're looking for a reliable, knowledgeable, and compassionate loan expert, we highly recommend Ashley. She exceeded our expectations and delivered outstanding results!"

Tammie Brewer

"I can't rave enough about how easy Julius and the Rocket Mortgage team were to work with when refinancing my home. All of my questions and fears were addressed immediately and professionally. Even ...I can't rave enough about how easy Julius and the Rocket Mortgage team were to work with when refinancing my home. All of my questions and fears were addressed immediately and professionally. Even though I originally had some doubts about the whole process being online, it turned out to be quick and easy, and above all very CONVENIENT! I never had to leave my home for meetings or discussions. Everything was handled online. All forms and paperwork were uploaded online, making the whole process extremely easy. You just check your account each day for any questions or needs from Rocket Mortgage. All-in-all, the whole process took about 2 weeks, which is phenomenal if you've ever used a traditional mortgage company or bank to process a loan. I highly recommend Rocket Mortgage and Julius Hindy as your loan officer."

AK Hardin

"Ryan is professional and personable. He explained everything step by step in the refinancing of my home. He answered all of my questions and was prompt in answering emails or phone calls. He was ...Ryan is professional and personable. He explained everything step by step in the refinancing of my home. He answered all of my questions and was prompt in answering emails or phone calls. He was also extremely sweet about my overprotective dad being a part of the process. Ryan is an excellent ambassador of true customer service. I sincerely wish him nothing but the best in his career."

Cyndee Norman

"There is absolutely no way I would have continued with my refinance through Quicken Loans had it not been for Luke. He went above and beyond with all his efforts to help me. We had many bumps along ...There is absolutely no way I would have continued with my refinance through Quicken Loans had it not been for Luke. He went above and beyond with all his efforts to help me. We had many bumps along the way, and I had many questions that needed answers. Luke provided me with exceptional service and took the time to answer all of my questions. He cared about me as an individual, and was always quick to respond back to me, even on the weekends! Quicken loans is extremely blessed to have Luke as an employee who represents the company in such an exceptional, positive and caring manner.Thank you Luke for all your help! Mission accomplished! Sincerely, Cynthia Norman"