Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 109 of 397
Randall Davis

"If GREAT CUSTOMER SERVICE had a picture, it’d be Earl. He had plenty of patience with my “Well, let me think” and “gotta talk to the wife” responses and never pushed/rushed us. We are recommending ...If GREAT CUSTOMER SERVICE had a picture, it’d be Earl. He had plenty of patience with my “Well, let me think” and “gotta talk to the wife” responses and never pushed/rushed us. We are recommending him to all our family and friends."

Zachary Snow

"Glad that I was able to get my house."

Gregory Daggett

"Very helpful in all phases of our loan called her several times for answers to a lot of questions and she was very resourceful and polite highly recommended Courtney"

Hartford Ludlum

"He was outstanding,Christopher did more in helping me than I thought he would be able to"

Tom Diaz
Tom Diaz

Tom Diaz

Rocket Mortgage
36 Reviews
Brian Hicks

"To whomever it may apply, I have had the pleasure of working with Tom Diaz. My Husband and I were considering refinancing our 1 1/2 year old home to get an earlier payoff date and also a better ...To whomever it may apply, I have had the pleasure of working with Tom Diaz. My Husband and I were considering refinancing our 1 1/2 year old home to get an earlier payoff date and also a better interest rate than our current 4.250%. Tom worked diligently on doing the research and all the information and even more so than we asked. We are paying an extra monthly amount towards the principal as it is and Tom was honest in telling us that with what we are presently doing that it would be best to continue on the "track" as is. He did not try to pursuade us to refinance for his own benefits. I very much recommend Tom Diaz to anyone who may be deciding as to whether they should refinance their home and if refinancing is the better option,. I am sure that Tom would definitely get you the best rates and if needed to explain the process in terms that everyone would understand and answer any questions you may have. Also, Tom is not a 9 to 5, 5 days a week person. We actually spoke on a Sunday afternoon and even had updates on Saturday. So, "Hats Off" to to Tom Diaz as a person that truly puts his clients fist! Thank you Tom, Barbara Hicks"

Laurence Washington

"Ernesto gave us the highest level of service. He was patient and not pushy. He helped us figure out what was the best option that fit our current needs and how it was going to affect us as we look ...Ernesto gave us the highest level of service. He was patient and not pushy. He helped us figure out what was the best option that fit our current needs and how it was going to affect us as we look to retiring in a few years. Thank you Ernesto!"

Martin McEvilly

"Kyle did a great job. He is a little pushy but gets the job done. The experience got a bit messed up in the home stretch that caused some issues. Got to go. Never received gold and silver card to ...Kyle did a great job. He is a little pushy but gets the job done. The experience got a bit messed up in the home stretch that caused some issues. Got to go. Never received gold and silver card to pass on."

Dan Martin

"Luke was very helpful and professional. He worked hard to make the entire process of refinancing straight forward and easy."

Curtiss Rosten

"Tre was friendly, and knowledgable. A pleasure to work with."

Debra Vann

"Mr. Reyes was very knowledgeable and always willing to assist with questions. He went out of his way to help with sending copies of information needed for the loan process. This experience has been ...Mr. Reyes was very knowledgeable and always willing to assist with questions. He went out of his way to help with sending copies of information needed for the loan process. This experience has been a very satisfactory one, as far as ease of applying and having Mr. Reyes available for any assistance. I have already recommended him to my daughter for a future loan."