Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 111 of 373
Aimee McWilliams

"We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above ...We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above and beyond to make sure we were taken care of. His professionalism, expertise, and attention to detail were truly unmatched. Billy was not only thorough in answering all of our questions but also made sure we understood every step along the way. He was available to us whenever we needed him and took the time to explain things in a clear and easy-to-understand manner. What really stood out, though, was his willingness to go the extra mile—he bent over backward to ensure that everything was handled seamlessly, even taking extra steps that weren’t required just to make sure we were fully supported. It’s rare to come across someone who is so dedicated and genuinely cares about their clients. Billy is one of those rare professionals who truly puts people first. If you're looking for a banker who is not only incredibly knowledgeable but also willing to do whatever it takes to make sure you're well taken care of, Billy Chaaban is your guy. He made the entire process smooth and stress-free, and I couldn't be more grateful for his outstanding service. Highly recommend!"

Charlie Speller

"Matt was the superb, words can't describe how helpful, knowledgeable and patient he was, always there even when the process look like it wasn't going to proceed. He was able to be reach and kept be ...Matt was the superb, words can't describe how helpful, knowledgeable and patient he was, always there even when the process look like it wasn't going to proceed. He was able to be reach and kept be up to date in the process of completing the refinance process. He went over and beyond especially with M V Realty and how they mislead me in using them as my realtor if I ever decided to sale my house and they even put a lend on my house. Made me think twice and very caution in the future of realtor companies. The quick scheme they use and quick money they offered. I'm thinking give them a chance if I ever decide to sell my home and the representative, they sent was so nice and she couldn't be reach after I heard they had a lend on my house. Especially when i never heard of M V Realtor company, so heads up to everybody be careful who you put your trust in especially when it comes to selling your home. They took advantage of me and please read documents careful before signing them and because they seem so genuine. But Matt was the man that kept me in the loop and again he went over and beyond especially when M V Realtor company couldn't be reach by phone. It was so stressful dealing with M V Realty. So i recommend Matt to everyone. Thanks again Matt"

April Collins

"Sean Fletcher was a godsend. He was so professional, patient, understanding, and kind. He is truly top tier and represents Rocket Mortgage and his profession well! I was so nervous and didn’t have a...Sean Fletcher was a godsend. He was so professional, patient, understanding, and kind. He is truly top tier and represents Rocket Mortgage and his profession well! I was so nervous and didn’t have a clue about the process and what all it entailed but he walked me through each step with great patience and knowledge with every step! I highly recommend him to anyone seeking a mortgage or refinance with an absolute guarantee they will be just as satisfied as I am! I am forever grateful for connecting with Sean Fletcher in this decision and process."

Marisa Manuel

"Chad is a great representative for Rocket Mortgage , he has a great positive personality , very knowledgeable and genuine when talking to him. Chad’s response time is very quick and even if he ...Chad is a great representative for Rocket Mortgage , he has a great positive personality , very knowledgeable and genuine when talking to him. Chad’s response time is very quick and even if he cannot answer a question and will find the resource. Chad also follows up throughout the process to see if there is anything else he can do . I’m so glad that he was the pardon that helped me form the beginning ☺️"

Vickie Frizzell

"Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that ...Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that works with you helped us to get our loan without leaving the house through the internet on my cellphone. I could not have done this without you helping me with the application. Thanks for being patient and kind to me as we worked through this. You kept us informed every day about the process of the loan and the loan went through in less time than I had expected. I would recommend Quick and Loan service to everyone. Again I say thank all of you and God bless you! "

James Miller

"Robert was very well organized and well versed in all of the refinance financial options available to me for my specific situation. I though he did an outstanding job at listening to my initial ...Robert was very well organized and well versed in all of the refinance financial options available to me for my specific situation. I though he did an outstanding job at listening to my initial request and spending crucial upfront time to ensure that we were heading in the right direction before we dove into the particulars. By attacking my refinance in this manner, my financial goals and objectives were achieved because they were built into the loan design. He also smoothly transitioned my refinance to others within the Rocket Mortgage organization to ensure timely and accurate closure at the interest rates initially quoted."

Gina Devlin

"Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The ...Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The whole process of refinancing was made clear and was done painlessly in one evening. Our rate was the lowest as promised for our excellent credit and the whole process flowed easily. I would definitely recommend Rocket Mortgage/Rocket Mortgage but especially Kevin Gargano as your agent. Thank you for making the process so easy!!"

Narra Avianca

"Jesse was a pleasure to work with at Rocket Mortgage. He made the entire mortgage process smooth, stress-free, and efficient for our mutual client’s. Jesse was always available to answer any questions...Jesse was a pleasure to work with at Rocket Mortgage. He made the entire mortgage process smooth, stress-free, and efficient for our mutual client’s. Jesse was always available to answer any questions or provide clarification when needed. His professionalism and personal attention made a huge difference! I couldn’t have asked for a better experience for all involved. I highly recommend Jesse! If you have lending needs and want a lender that will make sure you’re taken care of throughout the whole process, this is your guy."

Crevex Jeff Matias

"We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was ...We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was always available to answer our questions, no matter how big or small, and he explained every detail in a way that made us feel confident and informed. Roni’s expertise and dedication were evident at every step. He was proactive in handling all the paperwork, making sure nothing was missed, and kept us updated regularly so we always knew where we stood in the process. His professionalism, combined with a friendly and approachable demeanor, truly set him apart. Thanks to Roni’s hard work, we closed on time and without any unexpected issues. If you’re looking for a lender agent who will treat you like a priority, communicate openly, and work tirelessly on your behalf, I highly recommend Roni Hana. He made what could have been a stressful process feel easy and enjoyable."

Mike Chow

"Curtis was very knowledgeable of the loan process, and he estimated a very good timeline for closing the loan in timely manner with very tight schedules. He is very responsive and turn around ...Curtis was very knowledgeable of the loan process, and he estimated a very good timeline for closing the loan in timely manner with very tight schedules. He is very responsive and turn around quickly. He always kept me in the loop and followed up the loan process to make the loan moving smoothly. I will definitely recommend friends and family members to him and his team. Thank you!!!"