Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 111 of 399
Aubrey Pawlowski
Aubrey Pawlowski

Aubrey Pawlowski
Rocket Mortgage
37 Reviews
Natalie Stoynoff

"As a first time home buyer, I had a LOT of questions. Aubrey was always extremely knowledgeable and went well out of her way to make sure all of my concerns were addressed throughout the process of ...As a first time home buyer, I had a LOT of questions. Aubrey was always extremely knowledgeable and went well out of her way to make sure all of my concerns were addressed throughout the process of finalizing my loan. She made herself available to answer messages and calls as soon as possible, and she really went above and beyond to make sure any issues that came up were addressed promptly. She was not only friendly but also professional and knew exactly what to do when problems arose, even up until an hour before closing on the mortgage -- she was still available and working for us well after her role in the process was formally over. If I'm ever in the market again for a new home, I would not go through anyone but Aubrey to get the loan approved."

Christopher Price
Christopher Price

Christopher Price
Rocket Mortgage
37 Reviews
Nelson Martinez

"I started this venture applying for a mortgage with 4 providers. Initially I was discouraged because my hopes to purchase a home felt out of reach. I soon started to realize that Christopher was the ...I started this venture applying for a mortgage with 4 providers. Initially I was discouraged because my hopes to purchase a home felt out of reach. I soon started to realize that Christopher was the only loan expert that was proactively and consistently reaching out to me, where the other 3 were not. At first, I wasn't so confident I could meet the budget numbers that I worked up to assure I wouldn't overextend myself. I came close to giving up. The more I expressed my target numbers the more Christopher went to work. To be candid it took a couple of rounds of effort on Christopher's part, yet he found the way. Along the way he listened and most importantly he cared. Still loan shopping Christopher was the only expert reaching out to me and working diligently to win my business. I saw him creatively working with his team and leadership until the numbers met my budget. Once completed Christopher worked closely with me walking me through the approval process and again assuring me, he has my interests as his priority. During this time by the way I just started a new job which required a move to a new state, and I was going through a lot. My interactions with Christopher were always a pleasure and professional. We did however find a little time to share a few laughs along the way. I closed on my beautiful home 2 days ago and couldn't be more pleased. I don't know how to express my thanks to Christopher other than to say, "THANK YOU for a job well done, my friend." You've done a fantastic job winning my business and I hope we can reach out from time to time just to say hello! Sincerely, Nelson. - Peace"

Shane Roring
Shane Roring

Shane Roring
Rocket Mortgage
37 Reviews
Shawn Rutledge

"Shane did a great job and made my initial experience seamless and easy despite the nuances of being self employed, complex businesses, etc...I wish he would have handled my experience A-Z. I know that...Shane did a great job and made my initial experience seamless and easy despite the nuances of being self employed, complex businesses, etc...I wish he would have handled my experience A-Z. I know that is the Rocket Mortgage "way" but my experience after him was not great and felt unorganized. I was so far down the path, however, it was not worth redoing everything with another lending company/platform. Shane was great though. Its too bad the folks managing a lot of the first impression components, gathering a ton of info, etc...are not involved with the purchase, A to Z. I will likely buy another house sometime in the future. I would 100% use Rocket Mortgage if my impression were only riding on Shane. Shawn Rutledge"

Patrick Sumara
Patrick Sumara

Patrick Sumara
Rocket Mortgage
37 Reviews
Lori Prashker-Thomas

"I am writing this review to express my utmost satisfaction and gratitude for the outstanding service provided by our Mortgage Broker, Patrick Sumara. From the initial consultation to the successful ...I am writing this review to express my utmost satisfaction and gratitude for the outstanding service provided by our Mortgage Broker, Patrick Sumara. From the initial consultation to the successful closing of our mortgage, Patrick’s professionalism, expertise, and dedication have truly set a remarkable standard in the industry. Patrick’s in-depth knowledge of the mortgage market and his ability to navigate the complex process, made our experience seamless and stress-free. He patiently guided us through each step, answering all my questions, and ensuring I felt confident in the decisions being made. What truly stood out was Patrick’s commitment to finding the best financial solution tailored to our specific needs. He not only secured a competitive interest rate, but also went above and beyond to explore options that maximized our financial benefits. Communication was flawless throughout the entire process. Patrick was consistently responsive, keeping us informed of updates and proactively, addressing any potential challenges. His dedication to providing top-notch customer service is evident and greatly appreciated. In addition to his professional manner, Patrick’s friendly and approachable demeanor made the entire experience a pleasure. He fostered a trusting and comfortable atmosphere, turning what can be a daunting process into a collaborative and positive journey. I wholeheartedly recommend Patrick Sumara to anyone seeking a mortgage broker, who combines expertise with genuine care for clients. My experience working with Patrick has been nothing short of excellent, and I am confident that he will continue to exceed expectations for others as well. Thank you, Patrick, for turning this refinance into a reality. I am grateful for the exceptional service and support."

Joe Wright
Joe Wright

Joe Wright
Rocket Mortgage
37 Reviews
Bernard McMullan

"We had a great experience working with Joe (and his colleagues) at Rocket Mortgage. He hung in there as we amassed a large amount of documentation (I am an independent consultant-LLC) and answered our...We had a great experience working with Joe (and his colleagues) at Rocket Mortgage. He hung in there as we amassed a large amount of documentation (I am an independent consultant-LLC) and answered our many questions in a transaction that was somewhat complicated. The entire Rocket Mortgage team was available whenever we had a concern, needed clarification, or wanted to alert them of our progress is submitting documents. We had thought that there were going to be problems submitting and keeping track of documents through an on-line portal, but we were pleasantly surprised at how organized things were. It was a pleasure work with Joe and the entire Rocket Mortgage team."

Lyndsey Young
Lyndsey Young

Lyndsey Young
Rocket Mortgage
37 Reviews
Michael Paolini

"I have so many nice things to say about Lyndsey, it's hard to know where to start. Words and phrases that come to mind, Caring, Professional, Efficient, and most of all someone you not only want on ...I have so many nice things to say about Lyndsey, it's hard to know where to start. Words and phrases that come to mind, Caring, Professional, Efficient, and most of all someone you not only want on your team or in your corner, but absolutely know that they are through every interaction and action they take. I guess long story short, we compared and dealt with half a dozen companies and people in shopping for an equity loan, and when we landed on Lyndsey we experienced an immediate and positive difference. And not just at the start of the application process, but all the way through the ENTIRE process, and even some beyond it. She stayed on top of everything, and kept us on track, helping us meet some very tight deadlines and expertly navigating the few issues as they came up. Lyndsey is someone that I would not only choose to use again, but someone I would recommend at the top of my list for my family and friends to use as well."

Kurt Albrecht
Kurt Albrecht

Kurt Albrecht
Rocket Mortgage
36 Reviews
Randy Bair

"Kurt has been absolutely TREMENDOUS throughout this entire process of my refinancing my mortgage. He was extremely helpful, courteous, and kind as well. He made me feel like a regular person who he ...Kurt has been absolutely TREMENDOUS throughout this entire process of my refinancing my mortgage. He was extremely helpful, courteous, and kind as well. He made me feel like a regular person who he was interested in helping as opposed to "just doing a job". In other words, he made me feel as though we were sitting down and enjoying each other's company. I want to extend my deepest appreciation for his help with my refinancing and would definitely recommend him to anyone looking to refinance."

Denise Benson
Denise Benson

Denise Benson
Rocket Mortgage
36 Reviews
Jennifer Ream

"Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage ...Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage options, ensuring that I fully understood each one and felt confident in my decision. Her knowledge of the market and the various loan products available was truly remarkable. What stood out the most was Denise's dedication to providing personalized service. She was always available to answer my questions, no matter how small, and responded promptly to emails and phone calls. Her patience and willingness to go the extra mile made the entire process smooth and stress-free. Additionally, Denise was incredibly efficient in handling all the paperwork and coordinating with the necessary parties. She kept me informed at every step, ensuring that there were no surprises along the way. Her attention to detail and commitment to meeting deadlines were truly commendable. Thanks to Denise's hard work and dedication, I was able to secure the best mortgage rate that fit my financial situation perfectly. We are now the proud owners of our dream home, and we owe a great deal of gratitude to Denise for making it all possible."

Tyler Brown
Tyler Brown

Tyler Brown
Rocket Mortgage
36 Reviews
Brian Marsh

"My wife and I choose Rocket Mortgage to re-finance our Mortgage. Our agent was Tyler Brown and you, if looking to re-fi or purchase a home, need to talk to him. Tyler was exceptional in his service to...My wife and I choose Rocket Mortgage to re-finance our Mortgage. Our agent was Tyler Brown and you, if looking to re-fi or purchase a home, need to talk to him. Tyler was exceptional in his service to us. He explained the process so that my wife and I were completely comfortable. He gave us our options, helped us through the application and expedited getting our paperwork to the correct people. We had our new mortgage funds twenty one days after first talking to Tyler and that alone is a testament to how hard he will work for you also. I being slightly nervous on such matters, called Mr. Brown quite a few times and he was always available or returned my calls quickly. To sum it up, we had an excellent experience with Rocket Mortgage Rocket Mortgage and Tyler Brown was a huge part of that. Brian Marsh"

Earl Buggs
Earl Buggs

Earl Buggs
Rocket Mortgage
36 Reviews
ML Latson

"Mr. Earl Buggs my Senior Banker throughout this complete refinancing process was very effective and efficient person to work with. I enjoyed the pleasure of getting to know him as he dedicated his ...Mr. Earl Buggs my Senior Banker throughout this complete refinancing process was very effective and efficient person to work with. I enjoyed the pleasure of getting to know him as he dedicated his personal time and know how into my financial situation. He provided all answers to the questions I asked. Since I am a cautious person I always question all people and businesses intentions. However, Earl gained my complete trust throughout our business relationship. Earl has made my experience enjoyable. Now I am completely at ease since I know I have a person who is dedicated and on my side. Thank you, Earl."