Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 110 of 357
Alex Friel
Alex Friel

Alex Friel
Rocket Mortgage
35 Reviews
Vickie Frizzell

"Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that ...Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that works with you helped us to get our loan without leaving the house through the internet on my cellphone. I could not have done this without you helping me with the application. Thanks for being patient and kind to me as we worked through this. You kept us informed every day about the process of the loan and the loan went through in less time than I had expected. I would recommend Quick and Loan service to everyone. Again I say thank all of you and God bless you! "

Kevin Gargano
Kevin Gargano

Kevin Gargano
Rocket Mortgage
35 Reviews
Gina Devlin

"Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The ...Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The whole process of refinancing was made clear and was done painlessly in one evening. Our rate was the lowest as promised for our excellent credit and the whole process flowed easily. I would definitely recommend Rocket Mortgage/Rocket Mortgage but especially Kevin Gargano as your agent. Thank you for making the process so easy!!"

Brian Green
Brian Green

Brian Green
Rocket Mortgage
35 Reviews
Lid. Med

"I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely ...I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely helpful and knowledgeable, always quick to reply and ready to guide me through every step. He made the entire process smooth and painless. Rocket’s app was also very user-friendly, allowing me to easily keep up with each stage of the process in real time. The combination of Brian’s professionalism and the streamlined technology made this an outstanding experience. I highly recommend Brian to anyone looking for a reliable, efficient loan processor!"

Ruben Griffin
Ruben Griffin

Ruben Griffin
Rocket Mortgage
35 Reviews
Katherine Ashley

"We waited to the end of our loan process to write a review. We would recommend speaking with Ruben, for your refinancing and/or first time mortgage needs...he was wonderful! Through the process, Ruben...We waited to the end of our loan process to write a review. We would recommend speaking with Ruben, for your refinancing and/or first time mortgage needs...he was wonderful! Through the process, Ruben remained professional, informative, friendly, and very easy to talk with. He kept us in the loop and always responded to inquiries in a timely manner. Ruben scheduled, after office hours, time to go over information as it was the only convenient time for us. After, the banker part was finished, I continued to communicate with Ruben until we closed. We are pleased with how everything went and would request to work closely with Ruben again!"

Michael Heppler
Michael Heppler

Michael Heppler
Rocket Mortgage
35 Reviews
Kentucky Dave

"Michael consistently demonstrates a high degree of professionalism and comprehensive knowledge regarding the entire process. He excels in client communication, effectively guiding individuals through ...Michael consistently demonstrates a high degree of professionalism and comprehensive knowledge regarding the entire process. He excels in client communication, effectively guiding individuals through complex procedures and addressing all inquiries with patience and clarity. A key strength is Michael's ability to remain attentive and focused, ensuring the client is well-informed and current at every stage, regardless of how many times a question needs to be addressed. He actively streamlines processes, proactively identifying and eliminating obstacles to ensure a smooth process. His exceptional service has made the entire experience seamless. Based on this outstanding performance, I would highly recommend working with Michael again for any future needs."

Brett Hergenrother
Brett Hergenrother

Brett Hergenrother
Rocket Mortgage
35 Reviews
G M

"Huge Thanks to Brett Hergenrother at Rocket Mortgage! I can’t say enough good things about Brett! I’m not an easy customer — I was super needy and would text in a panic whenever I worried about ...Huge Thanks to Brett Hergenrother at Rocket Mortgage! I can’t say enough good things about Brett! I’m not an easy customer — I was super needy and would text in a panic whenever I worried about something in the mortgage process 😅. Brett never made me feel like a bother. He always responded quickly, calmly, and kindly, no matter what time or how many questions I had. He walked me through every step, explained things in a way that made sense, and honestly made the entire home-buying process so much less stressful. You can tell he really cares about his clients and wants things to go smoothly for them. If you’re buying a home and want someone patient, professional, and genuinely kind, Brett is your guy. I’m so grateful he was my loan officer — he made what could’ve been a nerve-wracking process actually feel easy!"

Tyler Hickey
Tyler Hickey

Tyler Hickey
Rocket Mortgage
35 Reviews
Guillermo Peña

"Tyler was great at making sure we knew everything we needed to do and when to expect things. He made things hassle free. There are only 2 parts of the process that would have been a little more clear...Tyler was great at making sure we knew everything we needed to do and when to expect things. He made things hassle free. There are only 2 parts of the process that would have been a little more clear 1. the appraisal communication with the appraisal management team 2. the transition from department to department within Rocket Mortgage was quick, but unclear. When the loan was progressing in the stages it would more to new members of the team, there wasn't a "hey this person will take you through the next steps", just more of these are the next steps and later you find out someone else was handling that part. He was very professional and did his part well overall."

Curtis Hofmann
Curtis Hofmann

Curtis Hofmann
Rocket Mortgage
35 Reviews
Mike Chow

"Curtis was very knowledgeable of the loan process, and he estimated a very good timeline for closing the loan in timely manner with very tight schedules. He is very responsive and turn around ...Curtis was very knowledgeable of the loan process, and he estimated a very good timeline for closing the loan in timely manner with very tight schedules. He is very responsive and turn around quickly. He always kept me in the loop and followed up the loan process to make the loan moving smoothly. I will definitely recommend friends and family members to him and his team. Thank you!!!"

David Khawshaba
David Khawshaba

David Khawshaba
Rocket Mortgage
35 Reviews
Rick McLaughlin

"When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that ...When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that met my needs and that I was comfortable with. David contacted me and came up with a few different solutions that had not been offered by others I had been in contact with. One of the solutions David offered met my particular needs perfectly. During the entire process of applying through approval of the mortgage loan, David was helpful, professional and readily available if I had any questions. Easiest home mortgage process I have ever been involved in."

Nick Manders
Nick Manders

Nick Manders
Rocket Mortgage
35 Reviews
Edward May Jr

"Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns....Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns. There were several concerns, however. When we approached this loan, with a home that was free and clear of any debt, we stated the urgency in which the process needed to be concluded. We were purchasing a home through the local sherrif's tax forclosure auction and the terms were 30 days. It was assured to be completed on time. Fast forward 60+ days and the loan was finally going to close after being asked by several people in the company, through tasks on the mobile application or through telephone calls to us, to re-submit supporting documents or to provide clarification on items listed in the inspection that were not only complete, but not necessary due to the inspector's inept abilities to clarify on his report. The overall process not only took longer than the assured time, but we were out the $3200 deposit we put down on the property and the home was demolished by the city and we lost the more than $4,000 we had done in repairs to the property. Again, Nick is wonderful and worked very close with us in the process and also showed frustration on the process."