"We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.
We were advised...We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.
We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our information to process our pre-approval for the offer. He immediately followed up with necessary requirements for completing the mortgage application. Whenever we had a question, Alex responded within MINUTES by email or phone. His work ethic is remarkable!
Alex was also vigilant to protect our interests. Imagine our surprise when he called to state he was monitoring interest rates and was able to get us a rate that was lower! It might not seem like much but over the life of the loan, that really adds up. We were extremely impressed that he listened to us and looked out for our interests.
Moreover, when deliberating mortgage options, he was brutally honest about which options would and would not work for us AND backed up his suggestions with detail payment information and amortization schedules. Ultimately we made the decision that best fit our situation but Alex was helpful in making that decision seamless.
We absolutely recommend Alex DeVries at Rocket Mortgage. You will not be disappointed in the service you receive! "