Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 112 of 373
Kat _naturel

"As a first time home buyer, Brandi was pivotal in helping me get into my new home. She was super knowledgeable and helpful in answering any questions I had, which were a lot! The timing through the ...As a first time home buyer, Brandi was pivotal in helping me get into my new home. She was super knowledgeable and helpful in answering any questions I had, which were a lot! The timing through the holidays made it challenging as well as a complicated issue with the appraisal which I found to be completely overwhelming but Brandi was so patient and helpful in keeping me on task while processing everything smoothly and in a timely manner. I thoroughly enjoyed working together to make this purchase happen - she’s personable, really easy to work with and definitely committed to her work. Thank you Brandi, so grateful for all your help!"

Sonia Pijuan

"Patrick was very professional. He answered my emails and my concerns immediately. I never had to wait long for a reply. The most astonishment from Patrick that it was Sunday night and I had ...Patrick was very professional. He answered my emails and my concerns immediately. I never had to wait long for a reply. The most astonishment from Patrick that it was Sunday night and I had concerns about my loan and he answered my call. That was over and beyond and greatly appreciated. I was impressed overall with Rocket Mortgage that I referred my daughter. I was hoping that she was going to get Patrick but another answered her request."

Samantha Brown

"If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from ...If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from start to close, and somehow has a way to make you feel so comfortable during such a stressful situation. Leah and I formed such an amazing friendship and got to know so much about each other during my home buying process that when my brother and sister-in-law were looking for a house I did not hesitate on sending them Leah’s way. Leah is always just one call or text away with the answer to your question. She reassures you and never makes you feel like you are bothering her. Her customer service is top tier. When I was transferred to underwriting, I was assigned a loan care specialist who was kind of the opposite of Leah two weeks go by and I don’t hear anything about where my loan is sitting, no updates, no emails so I emailed my loan care specialist to ask where we were with the process and I was told that we were waiting on the county I live in to convert the property from personal property to real estate (which if my loan care specialist and the closing agency had communicated with Leah and myself that would have been taken care of 2 weeks prior). I then was told that they were not going to covert it to real estate so I was made out to feel as if they were giving up on me so I texted Leah. As soon as she got my message at noon time she texted me back with updates as to who she was contacting and the information she needed. By 5:45 the same day Leah had everything figured out and they agreed to convert the property to Real Estate. When she called me with the news emotions were high on both ends. She truly fought for my family as if we were her own. If you are looking for someone who is truly going to fight for you Leah is the one for you!"

Ultimo De Oliveira

"Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, ...Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, sincerely committed to find the best deal to his clients. I am truly grateful to have met Joe and had him guiding me through the purchase of my house. I highly recommend his services. Thank you Joe. God bless you and protect. Sincerely, Ultimo De Oliveira"

Gregg Jorden

"My decision to refinance was the best decisions I've ever made .it all started with Grant..from the get go he was very friendly,down to earth yet very professional...he made me realize that this is ...My decision to refinance was the best decisions I've ever made .it all started with Grant..from the get go he was very friendly,down to earth yet very professional...he made me realize that this is what I had to do moving forward with my future being a home owner...as time went own he wasn't just a morgage lender but he was a friend...he put me in a great loan and put me in a great position..i.would recommend Grant to anyone looking to buy a home or refinance..gurantee u will be happy with him"

Netta W.

"My time working with Jon has been great! He has been on top of everything since day one when we started talking and moving forward with the mortgage journey. Jon has provided me with such great ...My time working with Jon has been great! He has been on top of everything since day one when we started talking and moving forward with the mortgage journey. Jon has provided me with such great customer service, while providing me with plenty of helpful and useful information. Jon has been very attentive, has continuously kept in contact with me to provide updates, while checking in as well, notifying me of any additional information that may be needed. My experience with Jon has been exceptional; he has definitely put me at ease during the whole house mortgage process. I thank Jon so much for his professionalism and great work!"

Daniela Jimenez

"I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the ...I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the time or day, he is always available to answer my questions and address any concerns I have. Craig's friendly demeanor and positive attitude make the entire process enjoyable and stress-free. He demonstrates exceptional diligence, ensuring every detail is meticulously handled and every step of the process is clearly explained. Thanks to their hard work and dedication. I highly recommend Craig to anyone in need of a mortgage loan officer who truly goes above and beyond for their clients."

Stephanie Reyes

"Tavari was amazing to work with! As a first time buyer, I had a million and one questions. If Tavari did not have the answer at hand, he replied by letting me know he is getting the answer for me. He ...Tavari was amazing to work with! As a first time buyer, I had a million and one questions. If Tavari did not have the answer at hand, he replied by letting me know he is getting the answer for me. He didn't leave me hanging or wondering if he received my message! He also went over every step before they happened so that I wasn't blind sided by what happens next! I would 100% recommend him to anyone!!"

Wayne Anderson

"Alex was very helpful in reliving my concerns about our future mortgage plans to build a major addition to our home. We plan to build the addition with cash and needed some affirmation that our ...Alex was very helpful in reliving my concerns about our future mortgage plans to build a major addition to our home. We plan to build the addition with cash and needed some affirmation that our existing low interest loan could be continued without having to re-finance. He also went a step beyond, answering some other home financing related questions not directly related to the Rocket Mortgage programs. Thank you Alex. (PS, my son's name is Alex too)."

Kumail Al-jafar

"Buying a house is such a stressful process! With so many lenders out there, it’s overwhelming to even figure out where to start. Fortunately, I found AJ, and I couldn’t be happier with the experience....Buying a house is such a stressful process! With so many lenders out there, it’s overwhelming to even figure out where to start. Fortunately, I found AJ, and I couldn’t be happier with the experience. AJ made the lending process so much smoother and less intimidating. He was incredibly knowledgeable, patient, and always available to answer my questions. He walked me through every step, ensuring I understood all my options and made the best decision for my situation. AJ's professionalism and dedication truly set him apart, and I felt confident knowing he had my best interests in mind. If you’re navigating the stressful world of home buying and need a trustworthy lender, I highly recommend AJ. He turned a daunting process into a manageable and even enjoyable experience. Five stars all the way!"