Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 113 of 373
Andrew Bermudez

"I worked with Lionel Bryant, and I couldn’t be happier with the experience. Lionel was extremely professional, knowledgeable, and patient throughout the entire process. He took the time to explain ...I worked with Lionel Bryant, and I couldn’t be happier with the experience. Lionel was extremely professional, knowledgeable, and patient throughout the entire process. He took the time to explain everything in a way that made sense and made sure I always felt confident in each step. We did run into a small hiccup at closing, but Lionel handled it with honesty and professionalism. He was genuinely apologetic and made sure the issue was addressed quickly. That meant a lot. I highly recommend Lionel to anyone looking for a smooth and well-guided mortgage experience. He truly made the process easier. I highly recommend Lionel to anyone looking for a smooth and well-guided mortgage experience. He truly made the process easier."

Patrice Wright

"In these most trying times it is important that you work with someone you can trust. My first time buyer became a widower in the last few months. So this was a scary, and challenging process for ...In these most trying times it is important that you work with someone you can trust. My first time buyer became a widower in the last few months. So this was a scary, and challenging process for her, as well as embarking her home search journey by herself. Shane assisted my client from beginning to end, even at closing : ). He held her hand through this process by educated her on what a loan process look like for her situation, which she appreciated. I can go on and on about the amazing interaction I had dealing with him as a realtor. Shane was very engaging and professional, and a pleasure to work with. And we even opened and closed escrow in 25 days, with an FHA loan!!! Hands done he would be my preferred choice as my lender going forward with any other buyers. God Bless!!"

William Ng

"I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my ...I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my started and presented to us what's the best option if you take this rate now and locked in. BTW, Rocket Mortgage application was also so user friend too. It makes us compiling all the required documents easily. I would recommend anyone doing refin or first time buyer for the lowest interest rate ever to call Rocket Mortgage and ask for James. You will NOT be let down, I promised. Thank you James once again, hope to talk to you soon! BTW, Happy New Year and stay safe and sound during this COVID-19 pandemic. Best Regards William Ng February 2021."

Mercedes Noble

"We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality. We were advised...We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality. We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our information to process our pre-approval for the offer. He immediately followed up with necessary requirements for completing the mortgage application. Whenever we had a question, Alex responded within MINUTES by email or phone. His work ethic is remarkable! Alex was also vigilant to protect our interests. Imagine our surprise when he called to state he was monitoring interest rates and was able to get us a rate that was lower! It might not seem like much but over the life of the loan, that really adds up. We were extremely impressed that he listened to us and looked out for our interests. Moreover, when deliberating mortgage options, he was brutally honest about which options would and would not work for us AND backed up his suggestions with detail payment information and amortization schedules. Ultimately we made the decision that best fit our situation but Alex was helpful in making that decision seamless. We absolutely recommend Alex DeVries at Rocket Mortgage. You will not be disappointed in the service you receive! "

Kameron Montgomery

"Odeh has been one of the most Professional, Helpful, and Insightful people I have ever had the pleasure to work with, he made the process of getting a mortgage quick and easy, I was incredibly ...Odeh has been one of the most Professional, Helpful, and Insightful people I have ever had the pleasure to work with, he made the process of getting a mortgage quick and easy, I was incredibly stressed about getting a mortgage and all of the paperwork involved, but from the moment Odeh started helping me he contacted me, told me a bit about who he was and made the whole process comfortable, he has an amazing go get em attitude and is incredibly personable, I actually got cold feet on getting a mortgage because I was stressed by Odeh went to bat for me and helped me with every single question I had, any roadblocks that came up he quickly and efficiently dismantled them, my finances felt like they were a bit of a mess and he made them easy to understand and manage. I would rate him higher if possible, I have nothing but positive things to say about odeh and I hope to work with him more in the future, He went above and beyond and made himself available even after hours and was absolutely wonderful, anyone who is looking into getting a mortgage I would 1,000% recommend Odeh to you, he is simply amazing at his job"

Barbara Mackin

"Jeff Ford was nothing but a pleasure to work with throughout my re-financing. He was wonderfully knowledgeable - and willing to share his knowledge without any feeling of superiority-, professional ...Jeff Ford was nothing but a pleasure to work with throughout my re-financing. He was wonderfully knowledgeable - and willing to share his knowledge without any feeling of superiority-, professional patient, and kind. He is an incredible hard worker, who obviously enjoys his job - creating a great experience for the customer. He is a top-notch collaborator who goes above and beyond to make sure the customer receives the highest level of service. I will miss doing business with him, and will take every opportunity to recommend him/Rocket Mortgage when and if a friend considers re-financing. Glad to have this opportunity to recognize a 5+-star performer!"

Gerry Den Ouden

"Our experience with Hamlet was exceptional. In the beginning, we were a little skeptical about using a big company for our mortgage, however we realized having Hamlet on our team was the most ...Our experience with Hamlet was exceptional. In the beginning, we were a little skeptical about using a big company for our mortgage, however we realized having Hamlet on our team was the most important factor. If you are looking for someone who is going to fight for you every step of the way, keep consistent communication, and walk you through every step of the process, Hamlet is the guy. I will continue to refer everyone i know looking for a house that Hamlet is the guy to have."

Jon Renaud

"Absolutely outstanding experience with Min! From the very first call, he made the entire mortgage process feel effortless and stress-free. His knowledge of the market is unmatched – he found us an ...Absolutely outstanding experience with Min! From the very first call, he made the entire mortgage process feel effortless and stress-free. His knowledge of the market is unmatched – he found us an incredible rate, explained every option clearly, and went above and beyond to get us closed quickly (even when our situation wasn’t the simplest). Communication was prompt, honest, and genuinely caring. We felt like his only clients! If you want someone who truly fights for you and delivers results with a smile, look no further. 10/10 – we’ll be recommending him to everyone we know!"

Stacey Givens

"Scheduled to close in less than two weeks and the experience has been fantastic! Prior to reaching out to Ashley I had been working with another banker for over two months and getting information was ...Scheduled to close in less than two weeks and the experience has been fantastic! Prior to reaching out to Ashley I had been working with another banker for over two months and getting information was painful. Within 24 hours Ashley was able to provide me with a substantially better estimate and got the ball rolling almost immediately. She actually listened to what I wanted and provided me with three options that could work for my family. Ashley was always available to take my calls and would call me back almost immediately if I had to leave a message. I've been through a couple of closings and none of them have gone as smoothly as this one. Two and a half weeks after first speaking with Ashley and everything has been submitted and approved. Did I mention that I am also paying substantially less in fees and MI then what was quoted to me by other lenders? Thank you Ashley for caring about me and my family! We can't wait to move into our new home."

Rick McLaughlin

"When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that ...When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that met my needs and that I was comfortable with. David contacted me and came up with a few different solutions that had not been offered by others I had been in contact with. One of the solutions David offered met my particular needs perfectly. During the entire process of applying through approval of the mortgage loan, David was helpful, professional and readily available if I had any questions. Easiest home mortgage process I have ever been involved in."