Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 115 of 397
Daniela Jimenez

"I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the ...I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the time or day, he is always available to answer my questions and address any concerns I have. Craig's friendly demeanor and positive attitude make the entire process enjoyable and stress-free. He demonstrates exceptional diligence, ensuring every detail is meticulously handled and every step of the process is clearly explained. Thanks to their hard work and dedication. I highly recommend Craig to anyone in need of a mortgage loan officer who truly goes above and beyond for their clients."

Alan MacFarlane

"This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years...This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years later, then sell the home, buy a different home in another state, and then sell that home. Finally, we just completed our last move, financed by the guiding genius of Matthew, such that he not only helped finance the home we closed on last week, but he also did so in a thoughtful fashion which will save us thousands of dollars, not just on the purchase. I think it has been 10 years that I have worked with him, and I have no hesitation about giving him my top praises. Many bankers and lenders seem to be of the opinion that they are "doing us a favor" but Matthew always turned it around and did favors for us. Maybe, if the markets are favorable, he can help refinance this home at lower rates in a few years. But this is our LAST home, so I am sorry (sort of) to report that I doubt he will help us sell or buy any additional homes. My financial gratitude to Matthew extends beyond any expected apogee, and I don't see how he could work any harder or more effectively or FRIENDLY. Our thanks to him for his work, well above and beyond the "call of duty." Thank you, Matthew!!!"

Beth Michelle

"Kristine is our favorite banker of all the financial institutions we've used. Our local agents did wonderful jobs as well, however, Kristene, was like no other! She far surpasses them all. We will ...Kristine is our favorite banker of all the financial institutions we've used. Our local agents did wonderful jobs as well, however, Kristene, was like no other! She far surpasses them all. We will always use her for our endeavors. I would venture and guess she's probably one of your companies most valuable assets. George and I love having Kristene on our team. We value her knowledge and the experi support we've had with her. She is awesome and we will use her everytime we find beautiful properties to purchase. Many, many thanks to you Kristene, I hope the banking industry models there services after you. What an awesome experience! Thank you for everything!!! Yes I will be recommending Kristene to our friends and family. I can't say enough so I'll stop myself now. Wonderful job girl!!!"

Bessie Porter

"My name is Bessie Porter, my husband, Kelvin Porter and I were truly blessed when Kyle Bitar loan specialist at rocket mortgage took us on as clients Kyle was there to answer all questions and took ...My name is Bessie Porter, my husband, Kelvin Porter and I were truly blessed when Kyle Bitar loan specialist at rocket mortgage took us on as clients Kyle was there to answer all questions and took our calls at any given time he made us feel special and well taken care of, and also made sure we understood everything every step of the way and looked and found out everything we were eligible for to bring us the best possible deals for us. Overall, we are thankful for Kyle Bitar and would not have made it through this process as stress-free as we did Kyle Bitar made that possible we want to thank him for everything from the bottom of our hearts, for helping us make our dream. Come true Kelvin and Bessie Porter. I will give Kyle Bitar 10 stars, but you guys are only allowing me to say five."

Mercedes Noble

"We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality. We were advised...We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality. We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our information to process our pre-approval for the offer. He immediately followed up with necessary requirements for completing the mortgage application. Whenever we had a question, Alex responded within MINUTES by email or phone. His work ethic is remarkable! Alex was also vigilant to protect our interests. Imagine our surprise when he called to state he was monitoring interest rates and was able to get us a rate that was lower! It might not seem like much but over the life of the loan, that really adds up. We were extremely impressed that he listened to us and looked out for our interests. Moreover, when deliberating mortgage options, he was brutally honest about which options would and would not work for us AND backed up his suggestions with detail payment information and amortization schedules. Ultimately we made the decision that best fit our situation but Alex was helpful in making that decision seamless. We absolutely recommend Alex DeVries at Rocket Mortgage. You will not be disappointed in the service you receive! "

Catherine Dandrade Miller

"Adam was amazingly helpful and seem to really care he took his time online and did a lot for me that I could’ve never done myself I chose Adam to Rocket Mortgage because I feel safe with my house ...Adam was amazingly helpful and seem to really care he took his time online and did a lot for me that I could’ve never done myself I chose Adam to Rocket Mortgage because I feel safe with my house because there’s a lot a bad people trying to do fraudulent things he helped me step by step and took his time and even did above and beyond additional help and answered all my questions and made the process of refinancing my house a great success and I feel safe and secure I would recommend Adam to family and friends which I have already actually I brag how good Adam and his team were with me."

Barbara Mackin

"Jeff Ford was nothing but a pleasure to work with throughout my re-financing. He was wonderfully knowledgeable - and willing to share his knowledge without any feeling of superiority-, professional ...Jeff Ford was nothing but a pleasure to work with throughout my re-financing. He was wonderfully knowledgeable - and willing to share his knowledge without any feeling of superiority-, professional patient, and kind. He is an incredible hard worker, who obviously enjoys his job - creating a great experience for the customer. He is a top-notch collaborator who goes above and beyond to make sure the customer receives the highest level of service. I will miss doing business with him, and will take every opportunity to recommend him/Rocket Mortgage when and if a friend considers re-financing. Glad to have this opportunity to recognize a 5+-star performer!"

Pete Dudenhoefer

"Edgar was very helpful right from the start. He had answers to our many questions and if he didn't, he was able to go get the answers. A couple of times when issues arose that required timeframe ...Edgar was very helpful right from the start. He had answers to our many questions and if he didn't, he was able to go get the answers. A couple of times when issues arose that required timeframe changes or additional information, I was able to contact him and get a response within a reasonable time. Don't think I'll need to again, BUT....if we do have the need in the future for this again, I'd love to work with Edgar again."

Moe Harb
Moe Harb

Moe Harb

Rocket Mortgage
34 Reviews
Maryann Spartichino

"I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is ...I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is different - Moe Harb went above and beyond to help me. He was so informative about the process and what I could do or not do that would make it easier for me. I give Moe Harb FIVE STARS. Rocket Mortgage is lucky to have him. I also want to THANK Rocket Mortgage for their streamed-line approach to mortgage loans. What a breadth of fresh air! Thank you Moe!!!"

Kentucky Dave

"Michael consistently demonstrates a high degree of professionalism and comprehensive knowledge regarding the entire process. He excels in client communication, effectively guiding individuals through ...Michael consistently demonstrates a high degree of professionalism and comprehensive knowledge regarding the entire process. He excels in client communication, effectively guiding individuals through complex procedures and addressing all inquiries with patience and clarity. A key strength is Michael's ability to remain attentive and focused, ensuring the client is well-informed and current at every stage, regardless of how many times a question needs to be addressed. He actively streamlines processes, proactively identifying and eliminating obstacles to ensure a smooth process. His exceptional service has made the entire experience seamless. Based on this outstanding performance, I would highly recommend working with Michael again for any future needs."