Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 115 of 400
Carla Henderson

"I can't say enough good things about Silvano!! He bent over backwards to help us get refinance. There were a couple of issues that kept holding us back but it didn't have anything to do with Silvano ...I can't say enough good things about Silvano!! He bent over backwards to help us get refinance. There were a couple of issues that kept holding us back but it didn't have anything to do with Silvano or us. Silvano went above and beyond to get the 2 issues taken care of. HE DID IT!!!! Lol we close on Mon 19th!!!! Silvano is very professional knowledgeable very patient funny great sense of humor and he will hold your hand and guide you through the whole process. I've already recommended him to my best friend and I will let everybody I know to go through Silvano. THANK YOU SILVANO 😊 🙏🏼🙏🏼🙏🏼"

Scott Hill

"I want to sincerely thank you for everything you did as the lead refinance official on my loan at Rocket Mortgage. You truly spearheaded every facet of the refinance process from start to finish, and ...I want to sincerely thank you for everything you did as the lead refinance official on my loan at Rocket Mortgage. You truly spearheaded every facet of the refinance process from start to finish, and your dedication made a tremendous difference. From the very beginning, you went above and beyond by providing me with your personal cellular phone number so I could reach you directly with any questions. That accessibility meant the world to me. When I discovered a problem during the process, you immediately stepped in, addressed it head-on, and resolved it quickly—this single action saved me money and kept the entire refinance on track. As the loan moved forward, you stayed on top of every detail, following its progress closely and keeping me fully informed every step of the way. Your proactive communication and steady guidance turned what could have been a stressful experience into a smooth and successful one. I am especially grateful for the critical discovery you made regarding my solar lease. You identified that three separate UCC filings (Uniform Commercial Code) all pertain to the exact same solar panels. Your attention to this detail prevented what could have become a major headache down the road. Randy, your expertise, responsiveness, and genuine care for my situation went far beyond what anyone could reasonably expect. I am truly grateful for your outstanding service and would not hesitate to recommend you to anyone looking for a refinance professional who truly delivers. Thank you again for everything."

Samantha Brown

"If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from ...If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from start to close, and somehow has a way to make you feel so comfortable during such a stressful situation. Leah and I formed such an amazing friendship and got to know so much about each other during my home buying process that when my brother and sister-in-law were looking for a house I did not hesitate on sending them Leah’s way. Leah is always just one call or text away with the answer to your question. She reassures you and never makes you feel like you are bothering her. Her customer service is top tier. When I was transferred to underwriting, I was assigned a loan care specialist who was kind of the opposite of Leah two weeks go by and I don’t hear anything about where my loan is sitting, no updates, no emails so I emailed my loan care specialist to ask where we were with the process and I was told that we were waiting on the county I live in to convert the property from personal property to real estate (which if my loan care specialist and the closing agency had communicated with Leah and myself that would have been taken care of 2 weeks prior). I then was told that they were not going to covert it to real estate so I was made out to feel as if they were giving up on me so I texted Leah. As soon as she got my message at noon time she texted me back with updates as to who she was contacting and the information she needed. By 5:45 the same day Leah had everything figured out and they agreed to convert the property to Real Estate. When she called me with the news emotions were high on both ends. She truly fought for my family as if we were her own. If you are looking for someone who is truly going to fight for you Leah is the one for you!"

Ultimo De Oliveira

"Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, ...Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, sincerely committed to find the best deal to his clients. I am truly grateful to have met Joe and had him guiding me through the purchase of my house. I highly recommend his services. Thank you Joe. God bless you and protect. Sincerely, Ultimo De Oliveira"

Benjamin Williams

"I would like to take a moment to thank the Rocket Morgage team. For they did a splendid job. On the other note Heather Murphy knocked this out the park. From the first day down to the end. Mrs. Murphy...I would like to take a moment to thank the Rocket Morgage team. For they did a splendid job. On the other note Heather Murphy knocked this out the park. From the first day down to the end. Mrs. Murphy displayed consistency, communication and patience. Mrs. Murphy was always available, had no issues getting in contact nor slow response. The first day I called in to talk with Heather, I actually spoke to one of her associates. He spoke highly of Heather and informed me that I was in good hands. Also that she was very proficient. I couldn't agree more with his statement. She is definitely an asset to the Rocket Morgage team. My Dad and I couldn't be more happier."

Gregg Jorden

"My decision to refinance was the best decisions I've ever made .it all started with Grant..from the get go he was very friendly,down to earth yet very professional...he made me realize that this is ...My decision to refinance was the best decisions I've ever made .it all started with Grant..from the get go he was very friendly,down to earth yet very professional...he made me realize that this is what I had to do moving forward with my future being a home owner...as time went own he wasn't just a morgage lender but he was a friend...he put me in a great loan and put me in a great position..i.would recommend Grant to anyone looking to buy a home or refinance..gurantee u will be happy with him"

Sal Pali
Sal Pali

Sal Pali

Rocket Mortgage
35 Reviews
Kelly S

"We had the absolute pleasure of working with Sal Pali as our Executive Credit Upgrade Consultant during the process of purchasing our home. Sal went above and beyond at every step, demonstrating ...We had the absolute pleasure of working with Sal Pali as our Executive Credit Upgrade Consultant during the process of purchasing our home. Sal went above and beyond at every step, demonstrating professionalism, expertise, and genuine care for our needs. His dedication to improving our credit standing made what seemed like an impossible dream a reality. Thanks to his guidance, we closed on our dream home smoothly and with confidence. If you’re looking for someone who will treat your goals as his own, Sal is the person you need on your team. We couldn’t be more grateful for his help!"

Daniela Jimenez

"I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the ...I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the time or day, he is always available to answer my questions and address any concerns I have. Craig's friendly demeanor and positive attitude make the entire process enjoyable and stress-free. He demonstrates exceptional diligence, ensuring every detail is meticulously handled and every step of the process is clearly explained. Thanks to their hard work and dedication. I highly recommend Craig to anyone in need of a mortgage loan officer who truly goes above and beyond for their clients."

Eric Elverhoy

"Kianda was terrific from the first time we spoke. She didn't try and pressure me into any decision and took the time to answer all my questions as well as address any concerns I had. Throughout the ...Kianda was terrific from the first time we spoke. She didn't try and pressure me into any decision and took the time to answer all my questions as well as address any concerns I had. Throughout the entire process she was always available, however I didn't need to contact her often as everything happened just as she said it would. Quite frankly, I will be using Rocket Mortgage again in a few years simply because of Kianda."

Cathy Siebert

"From start to finish, David was an invaluable resource. Obviously he was interested in refinancing my mortgage but I always got the impression that he was doing so with my best interests in mind. He ...From start to finish, David was an invaluable resource. Obviously he was interested in refinancing my mortgage but I always got the impression that he was doing so with my best interests in mind. He patiently answered my endless questions and, most importantly, acted as a sounding board, helping me think through the pros and cons of various aspects of the refinancing. I have always been impressed with everyone I've interacted with at Rocket Mortgage, and I would definitely highly recommend David Weiss. I know I'd be more than happy to work with him again for future mortgage-related needs."