Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 115 of 373
Ashley Poloski

"I recently had the pleasure of working with Hannah to secure a mortgage for our new home, and the experience was nothing short of outstanding. From our initial consultation to the closing of our ...I recently had the pleasure of working with Hannah to secure a mortgage for our new home, and the experience was nothing short of outstanding. From our initial consultation to the closing of our loan, Hannah exhibited unparalleled professionalism and expertise. She guided us through every step of the process, patiently explaining terms and answering all our questions promptly. Hannah demonstrated a deep understanding of the industry, offering us personalized advice that was tailored to our financial situation and long-term goals. Moreover, Hannah was incredibly responsive throughout the entire process. Emails and phone calls were answered promptly, and she consistently kept us and our realtor updated. The level of communication provided us with peace of mind and confidence that we were in capable hands. What truly sets Hannah apart is her dedication to ensuring that we secured the best possible mortgage terms. She went above and beyond to explore various options. We felt that she genuinely cared about our financial well-being. Overall, working with Hannah was a refreshingly positive experience. She combines extensive industry knowledge with a commitment with exceptional customer service, I would highly recommend Hannah to anyone looking for a mortgage banker who prioritizes integrity, expertise, and personalized service."

Larry Palmer

"Dear Glen and Melanie, and to Whom This May Concern, This is to applaud your service for our recent Reverse Mortgage. Glen, your quick thinking resolved an issue that could have taken a long ...Dear Glen and Melanie, and to Whom This May Concern, This is to applaud your service for our recent Reverse Mortgage. Glen, your quick thinking resolved an issue that could have taken a long time to research. You had an answer in the same day. Your steady perseverance along with your professional manner got the job done. Melanie, You too have been a valuable source of information answering questions and making sure that we understood the process. A decision of this magnitude is not easy. Much prayer and consideration has brought us to the final outcome. We want to make sure that you both are commended for a job well done ! Thank you for your kindness. Thanking you again, Yours Sincerely, Larry and Char Palmer With the help of Glen and his team and much deliberation, we arrived at a plan for our future. We trusted and relied on his experience. We felt that we were in capable hands."

Nickie Borodko

"We were somehat leary of dealing over the internet but Lucas put us at ease with it and was very understanding in helping us with the computer side. He was wonderful to work with and Rocket ...We were somehat leary of dealing over the internet but Lucas put us at ease with it and was very understanding in helping us with the computer side. He was wonderful to work with and Rocket Mortgage/Rocket Mtg were great. Everything went smooth just as he said it would and we would highly reccomend him to ayone. Thanks Lucas, you helped us lowery our interest rate easily."

Todd Vikan

"I have financed thru Rocket Mortgage on no less than 3 occasions. I have always been pleased by the overall experience, however, when it said and done, it's the client service rep that drives the ...I have financed thru Rocket Mortgage on no less than 3 occasions. I have always been pleased by the overall experience, however, when it said and done, it's the client service rep that drives the effort. Ryan was excellent in keeping me informed and assisting me as I completed step required on a recent refi. I highly recommend Ryan as a customer-first, service-oriented specialist that will make working with Rocket Mortgage a pleasure."

Lucy Franklin

"My experience with Matthew, I would hire 10 more just like him. I am not a educated man but I did work retail in my younger years and Mathew reminded me of what service was back in those days. In my ...My experience with Matthew, I would hire 10 more just like him. I am not a educated man but I did work retail in my younger years and Mathew reminded me of what service was back in those days. In my older age I find myself frustrated with the way I am talked to by the younger generation but Matt has a very special gift in dealing with people. He knows how and when to follow up, he stays on point and is a outstanding listener. He is professional and personal at the same time. I can go on and on and on. But basically I am what you might call impossible to deal with sometimes. It is extremely rare that any one person could complete a transaction like this with me where as I have no complaints. If I were a big company like you I would round up all your good workers and take them to dinner. What I experienced was pure quality. This employee should be recognized as a valuable asset to the company. I would only suggest to your company pick up the phone and call Matt, tell him he is getting good reviews and thank him for his dedication. Matt should be on the wall like a hall of fame-er.. Thanks , David"

Catherine Dandrade Miller

"Adam was amazingly helpful and seem to really care he took his time online and did a lot for me that I could’ve never done myself I chose Adam to Rocket Mortgage because I feel safe with my house ...Adam was amazingly helpful and seem to really care he took his time online and did a lot for me that I could’ve never done myself I chose Adam to Rocket Mortgage because I feel safe with my house because there’s a lot a bad people trying to do fraudulent things he helped me step by step and took his time and even did above and beyond additional help and answered all my questions and made the process of refinancing my house a great success and I feel safe and secure I would recommend Adam to family and friends which I have already actually I brag how good Adam and his team were with me."

Kimberly Greco

"Can't say enough about Jerry. I was on the fence about refinancing our mortgage but Jerry walked me through a few different ways to borrow some money from our home and refinancing was the best ...Can't say enough about Jerry. I was on the fence about refinancing our mortgage but Jerry walked me through a few different ways to borrow some money from our home and refinancing was the best solution. He was very knowledgeable on what we talked about. He might of had to repeat himself more than once with me but was very patient and under standing. Very prompt about getting back to me and getting things taken care of. Also very pleasant to talk to. I would recommend him to anyone who needed any financial needs with their home. Thank you, Jerry"

Monica Marsden

"Great working with Travis on getting to where I need to be to become a homeowner again. He's very well versed in the credit recovery journey and offers very useful guidance in making improvements. I ...Great working with Travis on getting to where I need to be to become a homeowner again. He's very well versed in the credit recovery journey and offers very useful guidance in making improvements. I purchased my first home through Rocket Mortgage in 2017, and I'm excited to work with them on my next. The home buying process has always been nothing short of a positive experience with Rocket Mortgage, and based on my experience working with them, I'd suggest any prospect buyer try them first!"

Lid. Med

"I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely ...I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely helpful and knowledgeable, always quick to reply and ready to guide me through every step. He made the entire process smooth and painless. Rocket’s app was also very user-friendly, allowing me to easily keep up with each stage of the process in real time. The combination of Brian’s professionalism and the streamlined technology made this an outstanding experience. I highly recommend Brian to anyone looking for a reliable, efficient loan processor!"

Moe Harb
Moe Harb

Moe Harb

Rocket Mortgage
33 Reviews
Maryann Spartichino

"I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is ...I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is different - Moe Harb went above and beyond to help me. He was so informative about the process and what I could do or not do that would make it easier for me. I give Moe Harb FIVE STARS. Rocket Mortgage is lucky to have him. I also want to THANK Rocket Mortgage for their streamed-line approach to mortgage loans. What a breadth of fresh air! Thank you Moe!!!"