Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 116 of 357
Fred Waltemath

"Debbie Kennedy is by far the most professional and hard working individual we have ever had the pleasure to work with, not just in the mortgage industry but in any complicated process such as this. We...Debbie Kennedy is by far the most professional and hard working individual we have ever had the pleasure to work with, not just in the mortgage industry but in any complicated process such as this. We have had 5 houses and multiple mortgages for various properties that we have owned, rehabbed, or rented over the years and this by far was the easiest and less stressful of them all, especially using the VA.. Thank You Debbie... Fred & Gina Waltemath"

Blake Martin

"Emily was awesome to work with. If I had a question, she responded quickly. She helped make the process as easy as possible, plus she has a good sense of humor, so it was really fun dealing with her. ...Emily was awesome to work with. If I had a question, she responded quickly. She helped make the process as easy as possible, plus she has a good sense of humor, so it was really fun dealing with her. If we ever refinance or purchase a new home, I hope I work with Emily again. A no doubt 5 out of 5 stars."

Benjamin Budha

"G was awesome. The only person that I dealt with through this whole experience that made me feel comfortable and not stressed. I went through a bunch of lenders who made me feel very comfortable and ...G was awesome. The only person that I dealt with through this whole experience that made me feel comfortable and not stressed. I went through a bunch of lenders who made me feel very comfortable and something told me no way I’m going back to G because he actually cares. G would call just to see how everything was going and if he could help in any way. Yea it was not normal to me because it wasn’t somebody in person I was working with but he did the best job out of anyone and he wasn’t even here! G got me into a loan that I wanted and was comfortable in, everyone else that I tried working with tried pushing me into loans I didn’t want period. Thanks G you were awesome!"

Isaiah Moreno

"Buying a home can be stressful, and my experience definitely didn’t start off the way I had hoped. After running into several issues early in the process, Jozi stepped in and completely turned ...Buying a home can be stressful, and my experience definitely didn’t start off the way I had hoped. After running into several issues early in the process, Jozi stepped in and completely turned everything around. She corrected the mistakes that had been made, explained everything clearly, and immediately gave me confidence that I was in good hands. What I appreciated most was how genuine she was. She never sounded like she was reading from a script or giving me rehearsed answers. She was honest, straightforward, and always kept things real with me, which meant a lot during such an important process. Jozi was incredibly knowledgeable and always made herself available. No matter when I had a question or needed advice, she responded and took the time to make sure I understood everything. I never felt like just another client—I felt like she genuinely cared about helping me succeed and making sure I made the best decisions. If you’re looking for someone you can trust, who will advocate for you, communicate honestly, and go above and beyond, I can’t recommend Jozi enough. She turned what could have been a frustrating experience into one I’ll always be grateful for. Thank you, Jozi, for everything you did to help me become a homeowner."

Kathy Knight Saveland

"Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about...Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow learner at cell-phone usage, he kept encouraging me with positive remarks and never made me feel inadequate or slow. I really appreciated his good humour and patience. And, after the application was complete and after closing, he was available for guidance when I had a question. Vance is truly an asset for Rocket Mortgage/Rocket Mortgage and their clients. I feel so fortunate that he answered the phone when I first called. He made the entire process a pleasure!"

Hoo Izdat

"What can I say about my man Jordan?! This man is truly an asset to his company! Since the first time I spoke with him he had this cool demeanor about him. There were times when I thought he was full ...What can I say about my man Jordan?! This man is truly an asset to his company! Since the first time I spoke with him he had this cool demeanor about him. There were times when I thought he was full of “ beans” and I was ready to let him have it with both barrels and he would always say “ when you submit blah blah blah document we should be good”. Every time he said that (around a million to be exact) I would chill out. It was a like a Jedi mind trick. There were more than one occasion when I thought about dropping this cat and going to another company.Then I would call him and he would reassure me he had everything under control and I would tell my wife I would give him more time. It was funny because not one time did he give me the impression that this deal would not go through, and I believed him. And that was funny because I usually don’t trust what people say, but Jordan was a man of his word. I couldn’t understand how he could stay so calm when I was getting flustered with all the bullshiggity I was going through. Again, that dude stayed cool as 3 Fonzies and he got it done and as the result, today I have my retirement home. Jordan is THE MAN! I will definitely recommend him to anyone I know who’s in the market of buying a home or refinancing."

Ennis Gilbert IV

"James was amazing and outstanding to work with. He was professional in line being very respectful and polite. He would answer any questions or concerns we had by phone or text no matter what time it ...James was amazing and outstanding to work with. He was professional in line being very respectful and polite. He would answer any questions or concerns we had by phone or text no matter what time it was he was willing to help us and do all he could to continue to support the closing date. I will be referring him and the company to all people looking for a home and an amazing person to work with. If you want a professional person who enjoys their job and works with integrity and someone who will help break things down and assists all the can for first time home buyers who know nothing. James will explain and help break things down my wife and I our first time home buying experience was so amazing because we got to work with James. Suggest him to anyone 100%. Thank you James for being so helpful and amazing."

Paul Christopher

"Natisha was wonderful. I called and she was on another call but immediately made arrangements to call us at a better time. She stayed with us and told us step by step just what to do next. We were ...Natisha was wonderful. I called and she was on another call but immediately made arrangements to call us at a better time. She stayed with us and told us step by step just what to do next. We were able to complete everything that day and she sent it to be processed. We talked to another company before and he seemed unsure of how long it would take and there was so much more to do. Natisha was very knowledgeable and you could tell she really is a people person. She was patient and knew the answers to all our questions and helped us with all the new technology. Her expertise was remarkable. Every employer should demand such brilliance! She is a real accet to her company and us as customers. She made the process so much easier."

Jennifer Marie

"We had the absolute pleasure of working with Jacob Siegel as our mortgage specialist, and I can’t recommend him highly enough. From start to finish, Jacob was kind, patient, and incredibly efficient. ...We had the absolute pleasure of working with Jacob Siegel as our mortgage specialist, and I can’t recommend him highly enough. From start to finish, Jacob was kind, patient, and incredibly efficient. He answered our emails at all hours of the day with friendliness, expertise, thoroughness, and precision. No question was too small, and no concern went unanswered. My husband—who will admit he’s a very anxious and admittedly difficult person to work with—was met with more patience from Jacob than even I can manage. Jacob never rushed him, always explained things clearly, and handled every situation with a calm, steady approach that truly put us at ease. His combination of professionalism, deep knowledge, and genuine care made what could have been a stressful process super smooth. If you want someone who will treat you like a priority, guide you with skill, and handle your worries with grace, Jacob Siegel is the one to call."

Joyce Nelson

"My experience at first was confusion and nerve racking. I desperately want to do the right thing. My experience with Cooper was over the top with him understanding that I had a closed head injury ...My experience at first was confusion and nerve racking. I desperately want to do the right thing. My experience with Cooper was over the top with him understanding that I had a closed head injury and I get confused and overwhelmed easily. He was right there with me to lead me and confirm my decisions. He made me feel very welcomed into the so called family. After the closing I still had a question and he was right there immediately."