Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 116 of 487
Lissa Lou

"The sweetest, classiest, most professional, thorough, and knowledgeable person to speak with; and he made the entire process a breeze. NO HIDDEN COSTS, OR "OH, BY THE WAY...." Demetrius walked me ...The sweetest, classiest, most professional, thorough, and knowledgeable person to speak with; and he made the entire process a breeze. NO HIDDEN COSTS, OR "OH, BY THE WAY...." Demetrius walked me through it step by step. My first mortgage (FHA) 30 yr fixed was so traumatic, it deterred me from trying to refinance sooner. Demetrius, really understood me, and didn't speak to me like I was a "dumb girl", simply because I am the head of my household. He's a BLESSING!!!! KEEP HIM! Give him a raise! His Mother, God bless her, reared him correctly!!!"

Margarita Pascual-Santos

"Great customer service. was knowledgable and friendly."

Vickie Wilson Wilkins

"very knowledgable and helpful."

Chic Chicks

"I was very impressed with the level of personal support as well as customer service that I received from Samantha. She actually took the time to listen to my needs and helped me find the best solution...I was very impressed with the level of personal support as well as customer service that I received from Samantha. She actually took the time to listen to my needs and helped me find the best solution for my particular situation. She was literally with me every step of the way. I truly cannot say enough about the quality of service she provided! Thank you, Samantha. I will recommend you to everyone I know! You were truly a pleasure to work with."

Thelma Newsom-Cox

"Very likable and took my concerns seriously."

Lenore DiStefano

"Julius was amazing to work with. He kept me informed during the entire process. He was very prompt in answering all of my questions. He is a very pleasant young man and knows his product. "

Doug Vura

"Steve provided quick, friendly service and answered all my questions. He is an excellent representative for Rocket Mortgage. I highly recommend anyone to ask for him when applying for a new ...Steve provided quick, friendly service and answered all my questions. He is an excellent representative for Rocket Mortgage. I highly recommend anyone to ask for him when applying for a new mortgage or if they have any question about obtaining a refinance ."

Steve Flike

"MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR ...MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR TO DRIVE."

M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

Pat McGoorty

"We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited ...We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited strong communication skills! We especially valued his follow-up on the entire loan process. James made sure our concerns and questions were addressed in a timely manner. We will highly recommend James to family and friends that are seeking home financing."