Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 116 of 481
Randy Krause

"Can you check to see if we were given the HARP discount when we refinanced. This was one of the main reasons we wanted to refinance. We were told we would get a big refund but never did. We had to ...Can you check to see if we were given the HARP discount when we refinanced. This was one of the main reasons we wanted to refinance. We were told we would get a big refund but never did. We had to submit information several times when we were already customers. "

Margarita Pascual-Santos

"Great customer service. was knowledgable and friendly."

Mike Romine

"Jeremy is extremely knowledgeable and helpful. If I ever need to purchase another home, I would like for his assistance. Great experience and will recommend him to any of my friends needing a home ...Jeremy is extremely knowledgeable and helpful. If I ever need to purchase another home, I would like for his assistance. Great experience and will recommend him to any of my friends needing a home loan or refi. Thank you Jeremy!!!"

George Butler

"Awesome experience, would definitely recommend him to anyone in search of a home loan!!!"

Chic Chicks

"I was very impressed with the level of personal support as well as customer service that I received from Samantha. She actually took the time to listen to my needs and helped me find the best solution...I was very impressed with the level of personal support as well as customer service that I received from Samantha. She actually took the time to listen to my needs and helped me find the best solution for my particular situation. She was literally with me every step of the way. I truly cannot say enough about the quality of service she provided! Thank you, Samantha. I will recommend you to everyone I know! You were truly a pleasure to work with."

Thelma Newsom-Cox

"Very likable and took my concerns seriously."

Tom Eaton

"The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." ...The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." She came back and said were are going to work this loan for you, it looks very good. I was amazed. She is professional, courteous, caring, with a great personality. I think she is awesome."

Jean Leedy

"A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so ...A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so I called him when I was ready to move forward. He is very personable and has great communication skills. I was set on getting a personal loan that didn't include refinancing my home. However, Jeremy was able to show me the value of refinancing and still achieving the financial goals that I had. He is very prompt at keeping appointments and went out of his way to fit our appointments into my busy schedule. That included evenings, weekends and even a call when he was ill. I've moved to the next phase of the process and have a new contact. However, I know that if I need Jeremy for something he is available to take my call. I highly recommend him to anyone wanting to work with Rocket Mortgage. Great job Jeremy! Jeannie L."

Lenore DiStefano

"Julius was amazing to work with. He kept me informed during the entire process. He was very prompt in answering all of my questions. He is a very pleasant young man and knows his product. "

Steve Flike

"MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR ...MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR TO DRIVE."