Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 118 of 357
Kevin Villarreal

"I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to ...I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to explain every step clearly, answered all my questions promptly, and made what could have been a stressful process feel smooth and manageable. He’s the reason we moved forward with Rocket Mortgage."

LeTina Guice

"I would like to take a moment to sincerely recognize and commend Justin Locklear for the exceptional service, professionalism, and dedication he demonstrated throughout my homebuying journey with ...I would like to take a moment to sincerely recognize and commend Justin Locklear for the exceptional service, professionalism, and dedication he demonstrated throughout my homebuying journey with Rocket Mortgage. From the very beginning, Justin served as a steady foundation during what can often be a stressful and overwhelming process. His communication was clear, timely, and reassuring every step of the way. He consistently displayed patience, integrity, and a genuine commitment to ensuring that I fully understood each phase of the loan and closing process. What stood out most was Justin’s ability to combine professionalism with compassion. He did not make me feel like just another client. Instead, he treated my journey with care, urgency, and personal investment. Whenever challenges or questions arose, Justin responded with confidence, solutions, and encouragement that brought peace of mind during critical moments. Because of his diligence, expertise, and unwavering support, I was able to successfully close on my new home with confidence and gratitude. His work ethic and customer service reflect the highest standards of excellence and truly deserve recognition. Justin Locklear is an incredible asset to Rocket Mortgage, and I wholeheartedly recommend him to anyone seeking a knowledgeable, trustworthy, and genuinely caring Loan Officer. His impact on this milestone moment in my life will never be forgotten."

Arlene Lefchak

"We were extremely pleased with the way Tony walked us through the process of setting up our mortgage with Rocket Mortgage. My wife and I are in our late 70"s and needed a lot of guidance along the ...We were extremely pleased with the way Tony walked us through the process of setting up our mortgage with Rocket Mortgage. My wife and I are in our late 70"s and needed a lot of guidance along the way. He exhibited patience and good humor working with us and guiding us through the procedures we needed to complete. He was very knowledgeable and always had our best interests at heart. He responded to our questions almost immediately. We could not have been more impressed with his expertise and helpfulness. My wife and I highly recommend him to anyone looking to obtain a mortgage. George Lefchak"

Kyle Blotter

"I just wanted to take a moment to prop-out and show my gratitude for a team-member that helped me and my clients in a big way.  Philip Quaderer went above and beyond to give my clients and myself an ...I just wanted to take a moment to prop-out and show my gratitude for a team-member that helped me and my clients in a big way.  Philip Quaderer went above and beyond to give my clients and myself an air-tight game plan for success. Our clients (two daughters) were both able to get a large improvement on their scores to help them qualify with minimal out of pocket. The 17 point boost for one of the sisters is what allowed us to get them approved for the Purchase Plus Program and the grant that comes along with it. Philip even helped our client’s mother (who isn’t on the loan but might have been added) with a personal game plan. She was able to achieve a large credit increase as well.  He was on-top of what needed to happen when it needed to happen, and his internal communication was at the highest level.  Thanks again Q!"

Barbara Fairbanks

"Moe is an amazing Mortgage Banker. He is so kind, patient, knowledgeable, and made the process so easy. Moe kept me grounded when we had the issue with my husbands employment verification that was ...Moe is an amazing Mortgage Banker. He is so kind, patient, knowledgeable, and made the process so easy. Moe kept me grounded when we had the issue with my husbands employment verification that was the last issue holding up our closing. Being a government employee made the process difficult. Moe was always available to answer all my questions and help me through the process. Moe made this experience so pleasant. I would not want to work with any other banker than him. We will always be so grateful for all his hard work and making the process so easy and positive . His goal was to put us in a better position than he found us and he did. I believe we actually developed a great friendship. I cannot thank him enough for all his hard work and getting us closed within a short period of time."

Jimmie Green

"Lucy was very knowledgeable about different types of loans and very helpful in choosing the type of loan that best fit my needs. She was always very prompt at returning my calls and emails. This was...Lucy was very knowledgeable about different types of loans and very helpful in choosing the type of loan that best fit my needs. She was always very prompt at returning my calls and emails. This was my first home loan so I was very nervous and knew nothing about the process but Lucy made me feel very comfortable. She explained everything in terms I could understand, made sure that I did not miss any deadlines and would walk me through tasks if I needed her to. I would highly recommend Lucy to anyone looking to secure a mortgage for a new home."

Robert Huey

"I really enjoyed working with Raj, he has a great personality and was easy to work with. I highly recommend him. It was critical that I get the loan as quick as possible. Raj worked with me to push it...I really enjoyed working with Raj, he has a great personality and was easy to work with. I highly recommend him. It was critical that I get the loan as quick as possible. Raj worked with me to push it through. I really appreciate his help. He did a 5 star job. Once again I definitely recommend him. Thanks Raj."

Dwight Bradham Jr.

"Cameron did an awesome job, being very knowledgeable in explaining our finance options, and what was needed to complete the process. He responds very quickly, and thoroughly stayed on top of the ...Cameron did an awesome job, being very knowledgeable in explaining our finance options, and what was needed to complete the process. He responds very quickly, and thoroughly stayed on top of the entire process, giving us peace of mind that we were in good hands. He shows genuine empathy and concern, understanding our goals, and is a true professional in outlining all options! I highly recommend him and will let anyone know who is looking at similar options to seek him out!"

Kimberly Mattison

"I am still amazed that Alyson Phan remembered me after more than three years — and even remembered my birthday! Although she was no longer in the role that could assist with my mortgage needs, she ...I am still amazed that Alyson Phan remembered me after more than three years — and even remembered my birthday! Although she was no longer in the role that could assist with my mortgage needs, she immediately connected me with Tina Tuzzolino, and I’m so grateful she did. Tina was absolutely incredible. She walked me through the entire mortgage process from start to finish and never once made me feel alone in it. I called her a few times in a panic, and every single time she calmed me down, laid out the facts, and gave me clear options. She listens, she cares, and she shows up — she always answers the phone, and if she can’t, she sends a quick text letting me know when she’ll call back. I could genuinely tell she cared about making sure I made it to closing. Long story short: she got me there… AND I DID! 🎉 Tina was truly wonderful, and I highly recommend her to anyone looking for someone knowledgeable, supportive, and dedicated to your success."

Blaine Dunlap

"OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a ...OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a loan. I called several other loan folks. I'm sure they had successful careers in the used car business, but that approach didn't work for me. This house turned into a nine-way bidding war. She was able to give me not a prequalification, but a preapproval letter. I didn't get this house. It was three months before I found another. In that time, I was bombarded with calls from other lenders. Melissa kept in touch but in a friendly, infrequent and reassuring way. When I found the next house, it was perfect for me. I only called one person, and she got busy. In a matter of days, she had all of the heavy lifting done for this loan. We all know getting a loan is a paper chase. We made a good team and when she needed docs, I got it done right now because I was on a team. It wasn't a demand or order from High On. My loan was a small one. After we would talk, I hoped she would find a rich techie buying a million-dollar house. How could she spend such patient time with me? When I look back at buying this house, my thoughts will not be how I found it, how glad I was to get it, it will be how my friend Melissa pushed this through and got it done. Thank You My Friend."