Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 118 of 487
Zachary Snow

"Glad that I was able to get my house."

Gregory Daggett

"Very helpful in all phases of our loan called her several times for answers to a lot of questions and she was very resourceful and polite highly recommended Courtney"

Tom Eaton

"The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." ...The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." She came back and said were are going to work this loan for you, it looks very good. I was amazed. She is professional, courteous, caring, with a great personality. I think she is awesome."

Jeff Cunningham

"Overall the experience was good and I believe with more experience you’ll be top shelf. My recommendations include: 1. Understand the specifics of what VA requires (e.g. is appraisal required for a...Overall the experience was good and I believe with more experience you’ll be top shelf. My recommendations include: 1. Understand the specifics of what VA requires (e.g. is appraisal required for a refi). From my research I learned this 2. Be careful to not feel you need to “thank a veteran “ more than once. You did that quite a few times that were not necessary. 3. Make sure you get name, address etc. completely accurate the first time. Mailings were generated with incorrect information. 4. Follow up more often. A simple text or email would have been good. Some times a week or more passed without contact. 5. Keep up with online chats, message board Th"

Candy Teolis

"Kacey was extremely helpful. She answered all my questions, even on the weekend! Kacey made the whole process easy and painless."

Jean Leedy

"A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so ...A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so I called him when I was ready to move forward. He is very personable and has great communication skills. I was set on getting a personal loan that didn't include refinancing my home. However, Jeremy was able to show me the value of refinancing and still achieving the financial goals that I had. He is very prompt at keeping appointments and went out of his way to fit our appointments into my busy schedule. That included evenings, weekends and even a call when he was ill. I've moved to the next phase of the process and have a new contact. However, I know that if I need Jeremy for something he is available to take my call. I highly recommend him to anyone wanting to work with Rocket Mortgage. Great job Jeremy! Jeannie L."

Garrett Wash

"Kandi was incredibly helpful and patient throughout the entire process. She regularly checked in to make sure we were on track and was always available to answer questions. I would highly recommend ...Kandi was incredibly helpful and patient throughout the entire process. She regularly checked in to make sure we were on track and was always available to answer questions. I would highly recommend her to anyone in need of mortgage assistance. Five Stars!"

Laurence Washington

"Ernesto gave us the highest level of service. He was patient and not pushy. He helped us figure out what was the best option that fit our current needs and how it was going to affect us as we look ...Ernesto gave us the highest level of service. He was patient and not pushy. He helped us figure out what was the best option that fit our current needs and how it was going to affect us as we look to retiring in a few years. Thank you Ernesto!"

Chris Bowman

"Liz was very easy to work with. She always responded quickly to any questions!"

Samir Zahar

"Laurent was professional and helpful. Very easy to talk to and doesn’t come across as pushy, he’ll help you understand your options, and will make sure you stay on track as you go through the ...Laurent was professional and helpful. Very easy to talk to and doesn’t come across as pushy, he’ll help you understand your options, and will make sure you stay on track as you go through the process."