Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 118 of 397
Mary Beauregard

"Bryan was wonderful always available even on his days off we had many texts and email , and phone chats gave me excellent financial advice stuck by me even on those frustrating days when even I will ...Bryan was wonderful always available even on his days off we had many texts and email , and phone chats gave me excellent financial advice stuck by me even on those frustrating days when even I will admit , I was a pain in the neck guided me thru the paperwork online which I knew nothing about I just cannot praise him enough. He worked with me thru all of the houses I looked at put bids on in total it was almost 2 years I am so very thankful for Bryan I now am in the house that I absolutely love and so much needed at this point in my life."

Meagan Jernigan

"I have been trying to work on my credit so that my husband and I could possibly get our credit where it needed to be, so that we may could buy a home within the next 2 years or so. Patrick went over ...I have been trying to work on my credit so that my husband and I could possibly get our credit where it needed to be, so that we may could buy a home within the next 2 years or so. Patrick went over and beyond to help me with any questions or concerns, and I actually could see that he took pride in his job, and cared about his clients!! I’m not one for discussing life choices over the phone, but with Patrick, I was able to open up to him, and get EVERY SINGLE answer that I needed to hear, good or bad on my part. Thank you, Patrick for taking the time to help me & my husband, that way we can work on the best future for our kids. But, mostly for your GREAT customer service assistance!!! Will be most definitely calling back to use him again! 5 stars all the way!"

Jim Black

"After some internet searching, I chose Rocket Mortgage for my loan. The response from Dallas was promt and on point. he guided me through the different loan options and provided alternatives for my ...After some internet searching, I chose Rocket Mortgage for my loan. The response from Dallas was promt and on point. he guided me through the different loan options and provided alternatives for my review within 1 day. The process from application to closing (5 minutes ago) was easy to follow and Dallas continued to be POC and provide follow-up as needed. His greatest value to me was his efforts to provide loan alternatives and to discuss the pros/cons based on my situation. He provided high value to my decision process and would recommend him to friends and family."

Edward May Jr

"Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns....Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns. There were several concerns, however. When we approached this loan, with a home that was free and clear of any debt, we stated the urgency in which the process needed to be concluded. We were purchasing a home through the local sherrif's tax forclosure auction and the terms were 30 days. It was assured to be completed on time. Fast forward 60+ days and the loan was finally going to close after being asked by several people in the company, through tasks on the mobile application or through telephone calls to us, to re-submit supporting documents or to provide clarification on items listed in the inspection that were not only complete, but not necessary due to the inspector's inept abilities to clarify on his report. The overall process not only took longer than the assured time, but we were out the $3200 deposit we put down on the property and the home was demolished by the city and we lost the more than $4,000 we had done in repairs to the property. Again, Nick is wonderful and worked very close with us in the process and also showed frustration on the process."

Kerou Zhang

"Working with Anthony has been an absolutely fabulous experience! As we continue our search for the dream house, Anthony has been an invaluable resource, offering a wealth of useful suggestions. His ...Working with Anthony has been an absolutely fabulous experience! As we continue our search for the dream house, Anthony has been an invaluable resource, offering a wealth of useful suggestions. His proactive approach in reaching out to listing agents has not only been instrumental in building trust but has also played a pivotal role in winning the offer for our dream home! We are thrilled with the outcome! Anthony's professionalism and genuine kindness shine through in every interaction. Despite the pressures associated with loan underwriting documentation, Anthony has always been a constant source of support. He diligently prepared us for the process, conducting thorough pre-work and ensuring we were well-informed about every step. It's always a pleasure to speak with him, and we feel incredibly fortunate to have chosen him as our loan partner. We will keep in touch with him and come to him again without any hesitation for our next home!"

Georgina Matyi

"Thank You Eric Perry , For making our Refinancing as quick and Easy as possible ...You were professional ,caring and patent person . You answered and returned every message And Question quickly and...Thank You Eric Perry , For making our Refinancing as quick and Easy as possible ...You were professional ,caring and patent person . You answered and returned every message And Question quickly and timely. Made the processes as Easy as possible ,Even as we were concerned as to doing things on line ,You made sure all info got were needed . Thank You very much John & Georgina"

Michael D. Wagner

"My Wife Robin and I can not say enough phenomenal words when it comes to Winston, period ! From start to finish Winston was with us every step of the way. This was the easiest and most stressless refi...My Wife Robin and I can not say enough phenomenal words when it comes to Winston, period ! From start to finish Winston was with us every step of the way. This was the easiest and most stressless refi that any family could ever hope ! Chase just sucks period ! When I can call my Mortgage Broker on his day off on his personal cell phone, that speak's volumes as to his level of professionalism and his dedication to his customers, do you not understand yet ? Please give me a call at 4072217089 !"

Todd Rollins

"My experience with Jason was the best I could have ever wanted. He was very knowledgeable and encouraging. He was the utmost professional in every way possible. I only wish I could have had Jason ...My experience with Jason was the best I could have ever wanted. He was very knowledgeable and encouraging. He was the utmost professional in every way possible. I only wish I could have had Jason through the entire refinancing process not that the other specialists were not as good but because I could tell he genuinely cares about his customer and he was willing to go above and beyond the normal scope of his job to make sure I was satisfied and to make sure that when it was time to pass me off to the next Rocket Mortgage specialist that I knew exactly what was going to take place so I knew what to expect next after my time with him was completed. Having Jason Pierce on the Rocket Mortgage team is one reason I would recommend Rocket Mortgage and him personally to anyone needing financial solutions. Outstanding young man with a very bright future ahead !! Thanks again Jason for outstanding customer service !"

Tammy Blanchard

"Jamie was amazing. When I had no hope in this process he assured me it would be fine. He got me thru some Rocky roads with a few hiccups but never lost the positivity I needed to keep pushing forward!...Jamie was amazing. When I had no hope in this process he assured me it would be fine. He got me thru some Rocky roads with a few hiccups but never lost the positivity I needed to keep pushing forward! Thanks to all his hard work, great communication skills, perseverance in the face of several challenges, we sign on our home this week! The world needs more of your positivity and helpfulness Jamie! Keep up the awesome work! You deserve HUGE raise!"

Jeff Lara

"Straight outta the gate Christine hooked. I was on my way home and was just calling to inquire about things, but she made it seem so doable and just right thing for me to do at the current time. I ...Straight outta the gate Christine hooked. I was on my way home and was just calling to inquire about things, but she made it seem so doable and just right thing for me to do at the current time. I asked her call me back so she could talk to both my wife and I, and when the call came it was a SLAM DUNK for me and wife. Mind you during all these COVID times, Christine hustled to get the ball rolling and did everything on her end to get the job done. She was very patient with me understanding that I had to let things soak in a little. She let the rest of her team do their job and checked in on things as to keep things flowing.. great job!!!!"