Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 119 of 397
Raphael Fraticelli

"I have to admit, I was a little nervous about going through the process of applying for a home loan through Rocket Mortgage. The fact that everything was primarily done online was a little new for ...I have to admit, I was a little nervous about going through the process of applying for a home loan through Rocket Mortgage. The fact that everything was primarily done online was a little new for me, especially since I hadn’t done anything like this before. But now after I have completed the purchase of my wonderful new home with the help of Mr. Hardy Short and his team members, I would absolutely recommend this company to any and everyone interested in purchasing a new home. The process was convenient and very easy to navigate. Everyone was super helpful, friendly and very approachable. All of my questions and concerns were handled quickly which eliminated a lot of stress from a home buying experience. I would like to thank Hardy and all the people who worked on getting me into my home!!!"

Martha Wellsandt

"Mike Abbas was very efficient in handling the details and questions regarding the refinancing of my home. He is easily accessible and was always prompt in returning my calls. Customer Service, ...Mike Abbas was very efficient in handling the details and questions regarding the refinancing of my home. He is easily accessible and was always prompt in returning my calls. Customer Service, one-on-one, is alive and well at Rocket Mortgage because of their courteous, helpful representatives such as Mike Abbas."

Irina Taylor

"Alan is an absolute gem and an asset to Rocket Mortgage or any company that should be lucky to have him. I have worked extensively on two house purchases with Alan (one took over a year!), there were...Alan is an absolute gem and an asset to Rocket Mortgage or any company that should be lucky to have him. I have worked extensively on two house purchases with Alan (one took over a year!), there were some stressful situations but, I have not seen Alan even once loose his cool, professionalism, kindness and sincere desire to help. Alan is an outstanding Professional with deep expertise but, most importantly, personal qualities and heart that outshine everything else. Alan has this natural high emotional intelligence that cannot be learned in school, which is very rare, especially in this cut throat business. It's always a pleasure hearing from Alan and I would only ever want to work with Alan, always highly recommending him to my friends and family. Keep up the great work, Alan! Wishing you many successful deals and for all of your dreams to come true (as you do the same for many of your happy customers!) Cheers, Irina Taylor"

June McLeod

"Enrique was very professional, reviewed the options in refinancing our home which worked out exactly as we discussed with him. He was very informative, experienced and customer friendly. His follow ...Enrique was very professional, reviewed the options in refinancing our home which worked out exactly as we discussed with him. He was very informative, experienced and customer friendly. His follow through with the process was excellent and made the whole process very smooth and the refinance option we chose works well. Thank you Enrique for a very positive experience. Great person to have on your staff."

Yolanda Skelton

"My experience in the refinancing with the assistance of Mariana was excellent. The process was very quick and easy and the continued communication as to the status and/or any documents that were ...My experience in the refinancing with the assistance of Mariana was excellent. The process was very quick and easy and the continued communication as to the status and/or any documents that were still needed were outstanding that led to the timely completion and closure of the loan process. I enjoyed this painless experience and would like to give a thumbs up to Mariana who was so willing to walk extra mile to assist us in the process. I would like to thank Mariana for the job well done."

Elizabeth Rogers

"In September 2016, my husband Gary and myself purchased a home in SC. I decided to try Rocket Mortgage as my banker just because of their fantastic advertisement which states they are " engineered to ...In September 2016, my husband Gary and myself purchased a home in SC. I decided to try Rocket Mortgage as my banker just because of their fantastic advertisement which states they are " engineered to amaze".... I was entirely blown away by the process! Every single team member who worked with me was knowledgeable, treated me like family, made the entire process exceptionally easy, stress-free and they all made me feel that I was the most important person and that my loan was first and foremost on their agenda!!! Each person went above and beyond to ensure all aspects of the loan were covered and that there would be no problems or issues on the day of closing! It was a huge success and I have already begun to tell my friends of the super team of experts at Rocket Mortgage! Derek, Paula, Martin, Siera, Nick .....you guys are awesome!!!! Thank you again for an outstanding experience!! God bless!!! Warm Regards, Liz Rogers"

Chelsea Davis

"Cannot thank Chris enough for his patience and help through this process! We had tried a refinace with the company my mortgage was through previously and they made things so difficult. After 2 months ...Cannot thank Chris enough for his patience and help through this process! We had tried a refinace with the company my mortgage was through previously and they made things so difficult. After 2 months of back and forth and no where near a closing date, I canceled my application with them and did a rocket mortgage inquiry. Chris contacted me the next day and I closed on my new loan within 3 weeks!! He was patient with me being a new mom and was flexible with when I could communicate. Having this refinance to consolidate some of our debt has been a HUGE relief for us and is helping us have a more successful future for our little guy. I know I told you directly, but thank you again Chris. You'll never fully understand the positive impact this has had on our lives"

Teresa

"I recently had the pleasure of working with Ryan Glenn at Rocket Mortgage for my home loan, and I cannot recommend him highly enough. From the very first conversation to the final closing, Ryan ...I recently had the pleasure of working with Ryan Glenn at Rocket Mortgage for my home loan, and I cannot recommend him highly enough. From the very first conversation to the final closing, Ryan demonstrated exceptional professionalism, expertise, and genuine commitment to my success. What truly sets Ryan apart is his combination of technical knowledge and personable approach. He took the time to thoroughly explain every step of the mortgage process, ensuring I understood my options and felt confident in my decisions. His responsiveness was impressive—every question I had was answered promptly, whether through email, phone, or the Rocket Mortgage platform. There were never any delays or miscommunications on his end. Ryan's attention to detail and proactive approach made the entire experience smooth and stress-free. He kept me informed throughout every stage of the loan, anticipating potential issues before they became problems. Most importantly, he prioritized my financial well-being and worked diligently to secure competitive rates and favorable terms tailored to my specific situation. Thank you Ryan Glenn for the great service!"

Cynthia Bartley

"John sets the standard high for mortgage bankers. He really listened to what I wanted and what I was concerned about as far as refinancing my home. No matter what time of day I contacted him with a ...John sets the standard high for mortgage bankers. He really listened to what I wanted and what I was concerned about as far as refinancing my home. No matter what time of day I contacted him with a question or concern he responded within minutes. He followed me through the whole process of refinancing. He wasn’t pushy or salesman like. I would definitely recommend him to anybody who is interested in refinancing. He is definitely an asset to Rocket Mortgage."

Colleen O'Leary

"Working with Zoe was an exceptional experience from start to finish. She was highly professional, knowledgeable, and genuinely compassionate throughout the entire process. Every question was answered ...Working with Zoe was an exceptional experience from start to finish. She was highly professional, knowledgeable, and genuinely compassionate throughout the entire process. Every question was answered promptly, and she was always clicked or response, providing clear, guidance and rush and reassurance. Zoe‘s dedication, attention to detail, and commitment, and making the home loan process is smooth and stress-free as possible truly exceeded my expectations. I highly recommend Zoe services to anyone seeking a reliable and outstanding mortgage professional!"