Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 119 of 373
Kathy Knight Saveland

"Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about...Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow learner at cell-phone usage, he kept encouraging me with positive remarks and never made me feel inadequate or slow. I really appreciated his good humour and patience. And, after the application was complete and after closing, he was available for guidance when I had a question. Vance is truly an asset for Rocket Mortgage/Rocket Mortgage and their clients. I feel so fortunate that he answered the phone when I first called. He made the entire process a pleasure!"

Vijay Dass

"Colby took the time to understand my financial situation and goals, presenting me with options that fit my needs perfectly. He was incredibly knowledgeable, walking me through the loan options, ...Colby took the time to understand my financial situation and goals, presenting me with options that fit my needs perfectly. He was incredibly knowledgeable, walking me through the loan options, interest rates, and repayment terms in a way that was easy to understand. One of the most impressive aspects was his responsiveness. Anytime I had a question or concern, he was quick to respond with clear and helpful information. His attention to detail ensured that there were no surprises or delays during the process. What really stood out was his dedication to getting me the best possible rate and terms. Colby went above and beyond, even coordinating with my real estate agent and attorney to ensure everything was aligned for a seamless closing. Thanks to Colby, I was able to secure a mortgage that worked perfectly for my budget and timeline. I would highly recommend him to anyone looking for a reliable, professional, and customer-focused mortgage lender."

Victor Florenciani

"I've been working with Michael Smith Mortgage banker and his Director of Mortgage Michael Zucker for only a few days and in that short period of time they were able to help me with the refinance of my...I've been working with Michael Smith Mortgage banker and his Director of Mortgage Michael Zucker for only a few days and in that short period of time they were able to help me with the refinance of my home mortgage and also get me a better deal than the one from my own mortgage company was trying to get me, and they were working with me for over 4 weeks... The process is easy and Michael Smith is there every step of the way answering any doubts that I may have and helping you get everything rolling so the closing doesn't take that long and I probably will be able to close within the next 2 weeks!! Thanks so much Rocket Mortgage! I definitely will continue to work with them for any future mortgage needs!!"

Michael Crentsil

"I recently had the pleasure of working with Sam, a loan officer at Rocket Mortgage, and I cannot recommend him highly enough. From start to finish, he was exceptional—professional, knowledgeable, and ...I recently had the pleasure of working with Sam, a loan officer at Rocket Mortgage, and I cannot recommend him highly enough. From start to finish, he was exceptional—professional, knowledgeable, and incredibly patient throughout the entire process. Sam took the time to walk me through each step, ensuring that I fully understood all of my options. He responded quickly to my questions, always providing clear and helpful answers. His attention to detail and genuine care for his clients really set him apart. Thanks to Sam’s guidance, the mortgage process was smooth and stress-free. If you’re looking for someone who is reliable, thorough, and truly has your best interests in mind, Sam at Rocket Mortgage is the person to go to."

Mike Gray

"I was searching different companies to refinance our Home Mortgage. Rocket Mortgage was on my list to inquire about rates. I called Rocket Mortgage and Henry Beydoun picked up the phone. By the end of...I was searching different companies to refinance our Home Mortgage. Rocket Mortgage was on my list to inquire about rates. I called Rocket Mortgage and Henry Beydoun picked up the phone. By the end of the day, Henry had our application completed and submitted. I connected with Henry immediately and he is the reason why I went forward with Rocket Mortgage. Henry was very professional, but at the same time very personable and easy to work with. He actually showed genuine concern! Henry and the Rocket Team were very helpful and made the complete process easy and effortless. We were communicated with through each step. Rockets tools are very helpful, functional and easy to follow. No surprises from start to finish. I would highly recommend Henry and the Rocket Team for all of your Home finance needs. Thank you Henry, Job well done!!!"

Steve Anker

"Sean was very responsive and supportive throughout the lengthy and laborious process that lead to my refinance. He is caring and always helpful. He gained my trust from the beginning, making it ...Sean was very responsive and supportive throughout the lengthy and laborious process that lead to my refinance. He is caring and always helpful. He gained my trust from the beginning, making it possible for me to stay with such a large company. I recommend working with him. Also, the staff at Rocket Mortgage was supportive throughout, and I recommend them for your mortgage and refinance. "

Phil Lampe

"Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call ...Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call together. And although we ended up going with a different lender, the reason was NOT because of Jed. Instead, we ended up going with the same bank that we've had a relationship with since 2005. This loan will be the 3rd loan from them. In case you're wondering, the lender is Bancorp South. Anyway, I would strongly recommend Rocket Mortgage to any of my friends! The company seems very solid in its interface and how they keep the customer informed."

Hillary Tebussek

"Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t ...Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t comprehending. She communicates effectively. And is so kind and patient. It was definitely easy to trust her. She is very knowledgeable and competent. A great asset! Thanks so much Whitney!"

Pete Dudenhoefer

"Edgar was very helpful right from the start. He had answers to our many questions and if he didn't, he was able to go get the answers. A couple of times when issues arose that required timeframe ...Edgar was very helpful right from the start. He had answers to our many questions and if he didn't, he was able to go get the answers. A couple of times when issues arose that required timeframe changes or additional information, I was able to contact him and get a response within a reasonable time. Don't think I'll need to again, BUT....if we do have the need in the future for this again, I'd love to work with Edgar again."

Jim Black

"After some internet searching, I chose Rocket Mortgage for my loan. The response from Dallas was promt and on point. he guided me through the different loan options and provided alternatives for my ...After some internet searching, I chose Rocket Mortgage for my loan. The response from Dallas was promt and on point. he guided me through the different loan options and provided alternatives for my review within 1 day. The process from application to closing (5 minutes ago) was easy to follow and Dallas continued to be POC and provide follow-up as needed. His greatest value to me was his efforts to provide loan alternatives and to discuss the pros/cons based on my situation. He provided high value to my decision process and would recommend him to friends and family."