Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 119 of 357
Kristin Udvari

"Dan was incredibly helpful, respectful, friendly, and knowledgeable. I learned so much about how the credit score industry works and his strategic thinking was invaluable. I would absolutely refer him...Dan was incredibly helpful, respectful, friendly, and knowledgeable. I learned so much about how the credit score industry works and his strategic thinking was invaluable. I would absolutely refer him to anyone needing to thoughtfully improve their credit score to qualify for the right loan product."

Cheryl Wojdak

"I had a wonderful experience with Rocket Mortgage and that was due to the great customer service they provide. This started and ended with Nick. He was there for me every step of the way. He was so ...I had a wonderful experience with Rocket Mortgage and that was due to the great customer service they provide. This started and ended with Nick. He was there for me every step of the way. He was so patient with me and took the time to really explain every detail to me and fought for my needs. He took all my calls and checked in with me often. I will never forget Nick and I will continue to use and recommend Rocket Mortgage."

Lona Davis

"Ermal Caushaj Made this process quick fast and easy he went over everything with me. He took his time to let me know every step of the way up until closing. I would recommend him to any family out ...Ermal Caushaj Made this process quick fast and easy he went over everything with me. He took his time to let me know every step of the way up until closing. I would recommend him to any family out there. That is in need of mortgage refinance help this is the person to call he will guide you. He will not bombard you with calls. He will email you. He will text message you. He is very transparent about what to expect. I loved my experience with them and I would do it again when I get ready to purchase my investment property, I have his email. He will be my number one guy."

Ilya Milter

"Here’s your revised detailed review for a home equity loan: I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear ...Here’s your revised detailed review for a home equity loan: I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear expectations, walked me through every option, and delivered numbers that matched what we signed at closing—no surprises. Tiffany was consistently responsive (even after hours a couple of times), and she translated the jargon into plain English so I always knew what was happening and why. She coordinated seamlessly with underwriting and my homeowners insurance, kept the timeline tight, and helped me lock a competitive fixed rate. When a last-minute document request popped up, she handled it immediately and kept everything on track. She also ran side-by-side comparisons so I could see the trade-offs between term length and monthly payment, which made the decision easy. Start to finish, the process was organized, transparent, and remarkably low-stress. If you’re considering a home equity loan, I highly recommend Tiffany for her professionalism, clear communication, and genuine commitment to her clients."

Janier Caban

"When I decided to sell my house, I was working with another lender to close on another property in two weeks. As I was dissatisfied with them, I called Rocket Mortgage, who held the mortgage on my ...When I decided to sell my house, I was working with another lender to close on another property in two weeks. As I was dissatisfied with them, I called Rocket Mortgage, who held the mortgage on my former property and spoke with Bill Eldirani. I explained my concerns with him, and he assured me that we can close in two weeks and developed a portal on their website that showed me what I needed to submit. Throughout the whole process, Bill was available to answer any questions I had and to push the application forward. I was so relieved that Bill was a man of his words and we closed on my new property within the two weeks. He was able to get me some additional credits I did not know I was eligible for! Lesson learned: I should have called Rocket Mortgage at the beginning of the process!"

Eric Swanson

"Allison was great to work with! She understood what my initial interest was and offered something that I was unaware of that far exceeded my expectations! Allison took time to explain stuff that was...Allison was great to work with! She understood what my initial interest was and offered something that I was unaware of that far exceeded my expectations! Allison took time to explain stuff that was probably were out of the realm of things she had to say. Allison was friendly. She spent the extra time to make sure I understood all the steps of completing a loan application online while I was on the telephone. She follow through at every step. She was expeditious in all that she did. It was an excellent experience working with Allison!"

Christina Burden

"Working with Jasmine was truly a blessing during a very stressful time. Refinancing my home felt overwhelming at times, but Jasmine was patient, kind, and always willing to answer my questions no ...Working with Jasmine was truly a blessing during a very stressful time. Refinancing my home felt overwhelming at times, but Jasmine was patient, kind, and always willing to answer my questions no matter how many I had. She took the time to explain things in a way I could understand and never made me feel rushed or like I was bothering her. Her support, professionalism, and genuine care helped me get through a process that felt intimidating and complicated at times. What stood out most was her patience. She was always responsive, kept me informed throughout the process, and made sure I understood what was happening every step of the way. I am so grateful for everything Jasmine did for me and would highly recommend her to anyone looking to refinance or purchase a home. Thank you, Jasmine, for your hard work, kindness, and dedication. You made a stressful process so much easier, and I truly appreciate everything you did for me."

Brian Jacobson

"My wife and I recently decided to refinance and Amrit Gill had been assigned as our mortgage banker. We are so glad to have had her assigned to us. Questions answered quickly and with great ...My wife and I recently decided to refinance and Amrit Gill had been assigned as our mortgage banker. We are so glad to have had her assigned to us. Questions answered quickly and with great explanation. She made the process incredibly easy in comparison to other bankers we've worked with over the years. In fact even when Amrit's part was completed and we were to work with other people to finalize details I had reached out to Amrit with question about something and got an immediate response from her giving me understanding of terms and great comfort to proceed with what I was doing. Amazing customer service whether it was through email, phone call, or text. Amrit did it all and we tremendously appreciated her assistance with everything. If you get to choose your mortgage banker I encourage you to ask for Amrit Gill."

Kathy Kadilak

"My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then ...My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then facilitated our work with another Rocket Mortgage pro to secure the loan. Cory followed up to ensure that all was going smoothly. Many thanks, Cory, for all of your advice and assistance! - Kathy and Steve Kadilak"

Katie Lynn

"Ashaunti has been WONDERFUL to work with. She explained everything to me along the way, she has always gotten back to me quickly, and when we had a problem, she was able to resolve the issue VERY ...Ashaunti has been WONDERFUL to work with. She explained everything to me along the way, she has always gotten back to me quickly, and when we had a problem, she was able to resolve the issue VERY quickly and with the utmost professionalism. Customer service supervisors only WISH their people were as great at their jobs as she is! Ashaunti, thank you so much. You made a super stressful time so much easier to handle, and you did so with courtesy, respect, professionalism, and care. It's obvious you love your job. Thank you, thank you, thank you!"