Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 117 of 373
Alan MacFarlane

"This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years...This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years later, then sell the home, buy a different home in another state, and then sell that home. Finally, we just completed our last move, financed by the guiding genius of Matthew, such that he not only helped finance the home we closed on last week, but he also did so in a thoughtful fashion which will save us thousands of dollars, not just on the purchase. I think it has been 10 years that I have worked with him, and I have no hesitation about giving him my top praises. Many bankers and lenders seem to be of the opinion that they are "doing us a favor" but Matthew always turned it around and did favors for us. Maybe, if the markets are favorable, he can help refinance this home at lower rates in a few years. But this is our LAST home, so I am sorry (sort of) to report that I doubt he will help us sell or buy any additional homes. My financial gratitude to Matthew extends beyond any expected apogee, and I don't see how he could work any harder or more effectively or FRIENDLY. Our thanks to him for his work, well above and beyond the "call of duty." Thank you, Matthew!!!"

Jad Al-Farah

"Dan was so helpful in helping my family get our refinance done! He helped us through every step of the process and made everything so seamless. Not only did we reduce our monthly payment ...Dan was so helpful in helping my family get our refinance done! He helped us through every step of the process and made everything so seamless. Not only did we reduce our monthly payment significantly, we also now have a great mortgage company to work with. Thanks Dan and the rest of the team at Rocket!"

Martha Wellsandt

"Mike Abbas was very efficient in handling the details and questions regarding the refinancing of my home. He is easily accessible and was always prompt in returning my calls. Customer Service, ...Mike Abbas was very efficient in handling the details and questions regarding the refinancing of my home. He is easily accessible and was always prompt in returning my calls. Customer Service, one-on-one, is alive and well at Rocket Mortgage because of their courteous, helpful representatives such as Mike Abbas."

Sharon Burcham

"Maya was great to work with at Rocket Mortgage. She was personable, patient with all my questions, and put my mind at ease with the whole process. There were many things I was not aware of so I also...Maya was great to work with at Rocket Mortgage. She was personable, patient with all my questions, and put my mind at ease with the whole process. There were many things I was not aware of so I also appreciate her thoroughness. Something else I appreciated is that she would always call me back in a timely manner; I never had to wonder if I needed to call again."

Crystal Hamacher

"Hi, I wanted to take a moment out of my day to reach out and let you know WE OFFICIALLY CLOSED! you most likely know that (and I know it’s bowling night) so I won’t take too much time, we just wanted ...Hi, I wanted to take a moment out of my day to reach out and let you know WE OFFICIALLY CLOSED! you most likely know that (and I know it’s bowling night) so I won’t take too much time, we just wanted to personally reach out and say THANK YOU! from start to finish even during some road bumps and my OCD and stress you never left us hanging and you pulled strings to make sure you got us in this house, we can’t thank you enough for sticking it out with us!!! We now get to have a beautiful home for our family and I am not sure this would have been possible without you, you took the extra time that I needed and went over everything with me (even exploring apps that neither one of us we’re familiar with) 🤣 really don’t wanna do that again haha that sounds like it can be a Jim problem next time lol… but you made a very stressful place for me a lot more calm and we just wanted to reach out and say THANK YOU!!!! in the future (as we spoke about refinancing when Jim’s credit goes back up lol) I hope it’s you and me against Jim’s information once again…. Hopefully minus Fandual 🤣🤣 we hope you and yours have a beautiful holiday season (if you celebrate) and take care always….. your friend~~~Cryssy."

Irina Taylor

"Alan is an absolute gem and an asset to Rocket Mortgage or any company that should be lucky to have him. I have worked extensively on two house purchases with Alan (one took over a year!), there were...Alan is an absolute gem and an asset to Rocket Mortgage or any company that should be lucky to have him. I have worked extensively on two house purchases with Alan (one took over a year!), there were some stressful situations but, I have not seen Alan even once loose his cool, professionalism, kindness and sincere desire to help. Alan is an outstanding Professional with deep expertise but, most importantly, personal qualities and heart that outshine everything else. Alan has this natural high emotional intelligence that cannot be learned in school, which is very rare, especially in this cut throat business. It's always a pleasure hearing from Alan and I would only ever want to work with Alan, always highly recommending him to my friends and family. Keep up the great work, Alan! Wishing you many successful deals and for all of your dreams to come true (as you do the same for many of your happy customers!) Cheers, Irina Taylor"

June McLeod

"Enrique was very professional, reviewed the options in refinancing our home which worked out exactly as we discussed with him. He was very informative, experienced and customer friendly. His follow ...Enrique was very professional, reviewed the options in refinancing our home which worked out exactly as we discussed with him. He was very informative, experienced and customer friendly. His follow through with the process was excellent and made the whole process very smooth and the refinance option we chose works well. Thank you Enrique for a very positive experience. Great person to have on your staff."

Yolanda Skelton

"My experience in the refinancing with the assistance of Mariana was excellent. The process was very quick and easy and the continued communication as to the status and/or any documents that were ...My experience in the refinancing with the assistance of Mariana was excellent. The process was very quick and easy and the continued communication as to the status and/or any documents that were still needed were outstanding that led to the timely completion and closure of the loan process. I enjoyed this painless experience and would like to give a thumbs up to Mariana who was so willing to walk extra mile to assist us in the process. I would like to thank Mariana for the job well done."

Donna Nannini

"I began my journey with Rocket Mortgage as an unsure, prospective customer. Just wanted info on lower rates and a possible consolidation of bills due to recent death of my husband from ALS. I was ...I began my journey with Rocket Mortgage as an unsure, prospective customer. Just wanted info on lower rates and a possible consolidation of bills due to recent death of my husband from ALS. I was blessed the day Dimitry picked up that phone. Someone was looking after me! He was kind and assertive. Did not hesitate on several different options that would fit and help make my situation better. He was professional, efficient and above all a pleasure to work with. I could not have dreamed or hoped for a better person or a better outcome for me. The whole process went smoothly, quickly and worked out great. In no time at all (very quickly) we were at closing ....and that was for TWO properties. He was amazing! The team was wonderful and I am eternally grateful. Thank you Dimitry from the bottom of my heart. Blessings on you and your family, for you were truly my Angel. I have already recommended him and Rocket Mortgage to my family members and friends, as well as any repair people that come to my home. They have been GREAT! If you are afraid, take my word...I was too, but I am glad I (oh so glad) that I completed this process. Success, Thanks to Dimitry and Rocket Mortgage. Mrs. Donna Lewis Nannini"

Elizabeth Rogers

"In September 2016, my husband Gary and myself purchased a home in SC. I decided to try Rocket Mortgage as my banker just because of their fantastic advertisement which states they are " engineered to ...In September 2016, my husband Gary and myself purchased a home in SC. I decided to try Rocket Mortgage as my banker just because of their fantastic advertisement which states they are " engineered to amaze".... I was entirely blown away by the process! Every single team member who worked with me was knowledgeable, treated me like family, made the entire process exceptionally easy, stress-free and they all made me feel that I was the most important person and that my loan was first and foremost on their agenda!!! Each person went above and beyond to ensure all aspects of the loan were covered and that there would be no problems or issues on the day of closing! It was a huge success and I have already begun to tell my friends of the super team of experts at Rocket Mortgage! Derek, Paula, Martin, Siera, Nick .....you guys are awesome!!!! Thank you again for an outstanding experience!! God bless!!! Warm Regards, Liz Rogers"