Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 117 of 357
Grace Montgomery

"Kelly was a superb representative of Rocket Mortgage Inc. She patiently walked my wife and I through the details of submitting refinance documents for review. Though we were unable to complete the ...Kelly was a superb representative of Rocket Mortgage Inc. She patiently walked my wife and I through the details of submitting refinance documents for review. Though we were unable to complete the submission for final review, she worked with us each step of the way. Because of outstanding employees such as Kelly, we will continue to rely on Rocket Mortgage for all our housing needs. Scott @ Grace Montgomery."

Phil Lampe

"Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call ...Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call together. And although we ended up going with a different lender, the reason was NOT because of Jed. Instead, we ended up going with the same bank that we've had a relationship with since 2005. This loan will be the 3rd loan from them. In case you're wondering, the lender is Bancorp South. Anyway, I would strongly recommend Rocket Mortgage to any of my friends! The company seems very solid in its interface and how they keep the customer informed."

Jean Morrow

"I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even ...I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even after writing down information and I would call or send an email and would get an immediate response which hadn't happened with a previous mortgage company. Heidi walked me through every stage of the mortgage, got me the information, told me where the paperwork was, emailed me a copy when I couldn't find the right form and made this loan easy. One smart loan officer. I recommend she gets a raise. Thank you for all your help."

Melissa Lybarger

"Elizabeth is a rock star when it comes to customer service! Not only is she extremely knowledgeable but also is personable and really takes care of you. She was very helpful with all the steps in the...Elizabeth is a rock star when it comes to customer service! Not only is she extremely knowledgeable but also is personable and really takes care of you. She was very helpful with all the steps in the process of buying our home and explaining things when we needed to have a better understanding. She was always available to answer questions and her team - Anisa - was also very helpful. We couldn’t have gotten through this process without her. Working with Rocket Mortgage and Elizabeth was an amazing experience and would highly recommend her and Rocket Mortgage!"

Hillary Tebussek

"Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t ...Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t comprehending. She communicates effectively. And is so kind and patient. It was definitely easy to trust her. She is very knowledgeable and competent. A great asset! Thanks so much Whitney!"

Daniel Whitehall

"About Patrick, I feel he was the singular best thing that happened to me during the purchase of my new Property. I had a challenging situation for two big reasons. #1 I had recently gone through a ...About Patrick, I feel he was the singular best thing that happened to me during the purchase of my new Property. I had a challenging situation for two big reasons. #1 I had recently gone through a devistating divorce which left my one time credit score of 785 below 700. Patrick worked hard and offered several solutions to not only get approved, but to also avoid paying any PMI. #2 I was buying my new property 'Contingent' on the sale of my existing property. As you can imagine, there were many challenges and deadlines that were very stressful. All of which had to be dealt with promptly and professionally to keep my Contingent Purchase from falling apart. Patrick was more than up to the challenge while keeping me abreast of everything. I was made aware of everything in real time. It so awesome! I have rarely in my life been treated so well. Patrick truly did go above and beyond as he worked my loan, and even got involved with the Closing of my existing property so as to expedite the Closing of my new Dream-come-True property. It was a real pleasure to watch it all come together, as Patrick did not falter on a single item during the complicated process. I not only appreciate Patrick's help in my loan process, i appreciate his excellent people skills. It is no small wonder we've become good friends.Also, he'll be forever welcome at my new place which he played a big role in making happen. I highly recommend Patrick to anyone seeking a loan, or even just advice. He's not just a great Professional, he's a fine young Man that you too will be blessed to have any dealings with. I cant over state what Patrick meant to my property dealings. I dealt with a number of Realtors, Loan Officers, and Office Staff. All of them faltered one or more times. Patrick never did... not once. Even with phone calls that he didn't have to make, to make sure I was good and/or needed anything. I will always be grateful to Patrick. I felt like I was his only Client, and I know better. Sincerely, Daniel Whitehall"

Cody Miller

"As a first time home buyer I came into this whole thing knowing little to nothing. I had to learn the terms, lingo, and all the inner details from the start. Gary walked me through every step of the ...As a first time home buyer I came into this whole thing knowing little to nothing. I had to learn the terms, lingo, and all the inner details from the start. Gary walked me through every step of the way. He gave me the information I needed very clearly and explained everything in the best of layman's terms that he could. I couldn't have asked for better help. If you're looking for a quick close and have all the bases covered, Gary and his team are unmatched. As soon as I gave them the address for the home we were interested in, they took the name Rocket to the next level with impressively fast service to get the appraisal, survey and forms launched to completion. I'll be telling everyone I know that are looking to buy a home *first timers especially* that these are the folks to call. I seriously can't say Thank You enough!"

george mccoppin

"Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting ...Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting trees up when a branch broke and I fell and dislocated my shoulder and right elbow and broke my right wrist. While I was in the hospital they did a prescheduled physical. It turn out my prostrate cancer came back. My oldest son, who was a pharmacist in Fargo move here to help me. I gave him a rental house for coming here. He got a job at Carle hospital as a pharmacist. He started to help me at the farm but after 8 weeks he felt terrible. I rushed him to Carle and they ran test on him and it was determine he had a rare cancer of the appendix. I moved in with him and took him to Barnes and Northwestern to see if they could do anything. Northwestern did the surgery and after 6 hours closed him up. The head surgent said the cancer spread to every organ in his body and had 6 months to live. He past on May 19th 2024 at Carle hospital in my arms. I spent most of my savings taking care of him and finishing remodeling his house. I closed his estate in April of 2025. My oldest grandson said he would help me at the farm. I bought him a used pickup so he could drive down when he could. Alex was a son of another son of mine living here in Champaign. He was taking college courses at Parkland college at the time. In May of this year he took his own life. No one knows. Was well liked, no drugs. His services was on same day as my sons from previous year, May 19th. I helped with his funeral expenses. I was flat broke so I had to get this loan. Candice did everything a life long friend would do. She took the stress out of my life and checked on me on a daily basis. She's the greatest thing that has happen to me. I think God send me an angel!"

Razya Rahim Chowshury

"Working with Michael was an outstanding experience from start to finish. He went above and beyond to make our home closing a success. Honestly, this would have been nearly impossible without his ...Working with Michael was an outstanding experience from start to finish. He went above and beyond to make our home closing a success. Honestly, this would have been nearly impossible without his support. What I appreciated most was the time he took to educate me and walk me through every step of the process. He always made sure I understood everything, answered every question with patience, and guided me with professionalism and genuine care. Thanks to Michael’s hard work, dedication, and expertise, what once felt like a dream has now become a reality. We are truly grateful for everything he has done and couldn’t have asked for a better lender. I highly recommend Michael to anyone looking for someone knowledgeable, trustworthy, and committed to helping their clients succeed."

Richard Turner

"My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed...My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed on our new home yesterday and everything went great!! We will be forever grateful to Ryan for treating us with respect, kindness, and understanding throughout our process!! Thank you Ryan,we wish you the very best in your career with Rocket Mortgage, they are lucky to have you!! Richard and Daphne Turner"