Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 117 of 482
Lenore DiStefano

"Julius was amazing to work with. He kept me informed during the entire process. He was very prompt in answering all of my questions. He is a very pleasant young man and knows his product. "

Steve Flike

"MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR ...MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR TO DRIVE."

Heidi Jo Voorhies

"Chris was amazing! Coming through a summer of a Sellers delight, Chris eased my woes and guided me over the little bumps in the road. If it wasn't for him, I may not have completed my journey. Now, ...Chris was amazing! Coming through a summer of a Sellers delight, Chris eased my woes and guided me over the little bumps in the road. If it wasn't for him, I may not have completed my journey. Now, today, I close on my new home and just in time for the holidays. Thank you Chris, you helped put a new smile on my face and I appreciate all you did for me."

Linda Lally

"Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket ...Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket delivered. During this 45 day period Lauren responded to my emails immediately - even at 9pm. She was professional, informative, and up-beat every time. She followed my loan, always knew who I was and where I was in the process and got answers to my various questions from others at Rocket and got right back to me. If you are considering Rocket, who wouldn’t, ask for Lauren Lee."

M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

James Seruto

"Very courteous and knowledgable."

Pat McGoorty

"We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited ...We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited strong communication skills! We especially valued his follow-up on the entire loan process. James made sure our concerns and questions were addressed in a timely manner. We will highly recommend James to family and friends that are seeking home financing."

Samuel Jolly

"My experience with Colleen was both rewarding and enjoyable. The perfectional help was quick and supportive.I would like to thank her and the team for the great work in helping me.my God continue to ...My experience with Colleen was both rewarding and enjoyable. The perfectional help was quick and supportive.I would like to thank her and the team for the great work in helping me.my God continue to bless each one of you for the work you are doing and making a difference."

Eric Guimond

"My experience with Aubrey was great. She was readily available whether it was via email, phone, or through the message board on the my Rocket Mortgage app. As a first time home buyer, I was uneducated...My experience with Aubrey was great. She was readily available whether it was via email, phone, or through the message board on the my Rocket Mortgage app. As a first time home buyer, I was uneducated on the process and Aubrey was there to walk me through everything along the way. My first call on house #2 will be to her. Eric G."

MaryEllen Tucker

"Jake made the refinancing process seemless, easy, and quick! Would definitely recommend!"