Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 117 of 481
HC Goldburg

"Very helpful. Really caring truly tries to help."

M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

Tina Payne

"This has been the easiest home loan we have ever been involved in and they were always around to answer all our questions."

Pat McGoorty

"We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited ...We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited strong communication skills! We especially valued his follow-up on the entire loan process. James made sure our concerns and questions were addressed in a timely manner. We will highly recommend James to family and friends that are seeking home financing."

Samuel Jolly

"My experience with Colleen was both rewarding and enjoyable. The perfectional help was quick and supportive.I would like to thank her and the team for the great work in helping me.my God continue to ...My experience with Colleen was both rewarding and enjoyable. The perfectional help was quick and supportive.I would like to thank her and the team for the great work in helping me.my God continue to bless each one of you for the work you are doing and making a difference."

Eric Guimond

"My experience with Aubrey was great. She was readily available whether it was via email, phone, or through the message board on the my Rocket Mortgage app. As a first time home buyer, I was uneducated...My experience with Aubrey was great. She was readily available whether it was via email, phone, or through the message board on the my Rocket Mortgage app. As a first time home buyer, I was uneducated on the process and Aubrey was there to walk me through everything along the way. My first call on house #2 will be to her. Eric G."

Karen Gennaro-Margaritis

"Jeremy was awesome. He was thorough and very helpful with every question. He made the process easy and I was confident in his ability to get the job done."

Sarah Scates Foreman

"Shane was the most helpful person at Rocket Mortgage. He was usually always available to take my call and if he wasn't right then, he returned my calls right away. He helped me to understand the ...Shane was the most helpful person at Rocket Mortgage. He was usually always available to take my call and if he wasn't right then, he returned my calls right away. He helped me to understand the process and helped me in collecting all the needed documents. Shane has excellent customer service skills"

Jason Tripp

"Matthew is an extremely friendly and easy to work with mortgage broker. My pre-approval process with Rocket was smooth and Matthew was easily available for emails and questions the entire time. He's...Matthew is an extremely friendly and easy to work with mortgage broker. My pre-approval process with Rocket was smooth and Matthew was easily available for emails and questions the entire time. He's timely in his response and follow-up and genuinely seems to care for his clients and their purchasing needs."

Barbara Morgan

"Jimmy was great to work with. He was friendly and engaging. Jimmy was readily available for questions we had or providing an accurate approval letter. I would recommend highly him."