Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 120 of 397
Blake Martin

"Emily was awesome to work with. If I had a question, she responded quickly. She helped make the process as easy as possible, plus she has a good sense of humor, so it was really fun dealing with her. ...Emily was awesome to work with. If I had a question, she responded quickly. She helped make the process as easy as possible, plus she has a good sense of humor, so it was really fun dealing with her. If we ever refinance or purchase a new home, I hope I work with Emily again. A no doubt 5 out of 5 stars."

Henok Belai

"Working with Jeremiah Koprowski at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From the very beginning, Jeremiah demonstrated exceptional professionalism, ...Working with Jeremiah Koprowski at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From the very beginning, Jeremiah demonstrated exceptional professionalism, knowledge, responsiveness, and genuine dedication to helping us secure the best possible mortgage for our new home. Buying a home can be overwhelming, especially with all the financing options, documentation, and deadlines involved. Jeremiah made the entire process feel simple and manageable. He took the time to explain every step of the mortgage process in detail, answered every question we had with patience, and made sure we fully understood our options before making any decisions. We never felt rushed, and he always made us feel like our questions were important. One of the things we appreciated most was Jeremiah's incredible availability. Whether it was during the day, in the evening, or even on weekends, he was always willing to answer our calls, respond to emails, and provide updates. Knowing that we could reach him whenever we needed gave us tremendous confidence and peace of mind throughout the process. Jeremiah worked tirelessly to help us secure the best interest rate possible. He carefully monitored the market, discussed the available options with us, and made recommendations that were truly in our best interest. His expertise and dedication helped us obtain a great mortgage solution that fit our family's financial goals. Throughout the loan process, Jeremiah stayed on top of every detail. He coordinated seamlessly with our real estate agent, title company, and everyone else involved to ensure everything moved forward smoothly and on schedule. His proactive communication and attention to detail helped us close on time without unnecessary stress or delays. What truly sets Jeremiah apart is his commitment to his clients. He genuinely cares about helping families achieve their dream of homeownership and consistently goes above and beyond what is expected. His honesty, transparency, professionalism, and willingness to help at any time made us feel supported every step of the way. We are incredibly grateful for everything Jeremiah did for us. Thanks to his hard work, knowledge, and outstanding customer service, our mortgage experience was smooth, efficient, and stress-free. We wholeheartedly recommend Jeremiah Koprowski to anyone looking for a knowledgeable, trustworthy, and dedicated mortgage professional. If you're buying a home and want someone who will work tirelessly on your behalf, answer every question with patience, and make your success his priority, Jeremiah is the person you want on your team. Thank you, Jeremiah, for helping make our dream of homeownership a reality. We truly appreciate your outstanding service and couldn't be happier with our experience."

Benjamin Budha

"G was awesome. The only person that I dealt with through this whole experience that made me feel comfortable and not stressed. I went through a bunch of lenders who made me feel very comfortable and ...G was awesome. The only person that I dealt with through this whole experience that made me feel comfortable and not stressed. I went through a bunch of lenders who made me feel very comfortable and something told me no way I’m going back to G because he actually cares. G would call just to see how everything was going and if he could help in any way. Yea it was not normal to me because it wasn’t somebody in person I was working with but he did the best job out of anyone and he wasn’t even here! G got me into a loan that I wanted and was comfortable in, everyone else that I tried working with tried pushing me into loans I didn’t want period. Thanks G you were awesome!"

Isaiah Moreno

"Buying a home can be stressful, and my experience definitely didn’t start off the way I had hoped. After running into several issues early in the process, Jozi stepped in and completely turned ...Buying a home can be stressful, and my experience definitely didn’t start off the way I had hoped. After running into several issues early in the process, Jozi stepped in and completely turned everything around. She corrected the mistakes that had been made, explained everything clearly, and immediately gave me confidence that I was in good hands. What I appreciated most was how genuine she was. She never sounded like she was reading from a script or giving me rehearsed answers. She was honest, straightforward, and always kept things real with me, which meant a lot during such an important process. Jozi was incredibly knowledgeable and always made herself available. No matter when I had a question or needed advice, she responded and took the time to make sure I understood everything. I never felt like just another client—I felt like she genuinely cared about helping me succeed and making sure I made the best decisions. If you’re looking for someone you can trust, who will advocate for you, communicate honestly, and go above and beyond, I can’t recommend Jozi enough. She turned what could have been a frustrating experience into one I’ll always be grateful for. Thank you, Jozi, for everything you did to help me become a homeowner."

Kathy Knight Saveland

"Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about...Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow learner at cell-phone usage, he kept encouraging me with positive remarks and never made me feel inadequate or slow. I really appreciated his good humour and patience. And, after the application was complete and after closing, he was available for guidance when I had a question. Vance is truly an asset for Rocket Mortgage/Rocket Mortgage and their clients. I feel so fortunate that he answered the phone when I first called. He made the entire process a pleasure!"

Paul Christopher

"Natisha was wonderful. I called and she was on another call but immediately made arrangements to call us at a better time. She stayed with us and told us step by step just what to do next. We were ...Natisha was wonderful. I called and she was on another call but immediately made arrangements to call us at a better time. She stayed with us and told us step by step just what to do next. We were able to complete everything that day and she sent it to be processed. We talked to another company before and he seemed unsure of how long it would take and there was so much more to do. Natisha was very knowledgeable and you could tell she really is a people person. She was patient and knew the answers to all our questions and helped us with all the new technology. Her expertise was remarkable. Every employer should demand such brilliance! She is a real accet to her company and us as customers. She made the process so much easier."

Joyce Nelson

"My experience at first was confusion and nerve racking. I desperately want to do the right thing. My experience with Cooper was over the top with him understanding that I had a closed head injury ...My experience at first was confusion and nerve racking. I desperately want to do the right thing. My experience with Cooper was over the top with him understanding that I had a closed head injury and I get confused and overwhelmed easily. He was right there with me to lead me and confirm my decisions. He made me feel very welcomed into the so called family. After the closing I still had a question and he was right there immediately."

Vang Xiong

"Azreal is the best! From my first conversation with her, I could tell she was a very personable and relatable person and wanted my best interest at hand. Throughout our weekly conversations and text ...Azreal is the best! From my first conversation with her, I could tell she was a very personable and relatable person and wanted my best interest at hand. Throughout our weekly conversations and text messages, it felt like I've known her for years. But here's the most awesome part. A house came up on the market shortly after we were preapproved and it checked 4 out of 5 boxes for us in what we were looking for in a home. The first day of the open house drew over 18 families alone and the sellers had multiple offers before even having the open house. So, we knew going in, we weren't going to go in with the highest offer and we also weren't the strongest buyers. I had told Azrael the night we submitted our offer, that we had already emotionally and mentally moved on because we knew offer wouldn't get accepted. However, Azreal had been working strategically behind the scenes with my agent as well as the sellers agent in getting this deal closed for us. 24 hours later, she broke the news that our offer had been accepted! We were in shock and still are. Even during escrow, she'd reach out to me weekly to check in on me. We know this deal wouldn't have happened if we didn't have her on our side and are so grateful she was the one who took my call when I called Rocket Mortgage. She has a lifetime client and I will be referring all my family and friends to her. Thanks again Azreal, Kelly and I are forever grateful to have you on our team in making our dream come true!"

Grace Montgomery

"Kelly was a superb representative of Rocket Mortgage Inc. She patiently walked my wife and I through the details of submitting refinance documents for review. Though we were unable to complete the ...Kelly was a superb representative of Rocket Mortgage Inc. She patiently walked my wife and I through the details of submitting refinance documents for review. Though we were unable to complete the submission for final review, she worked with us each step of the way. Because of outstanding employees such as Kelly, we will continue to rely on Rocket Mortgage for all our housing needs. Scott @ Grace Montgomery."

Phil Lampe

"Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call ...Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call together. And although we ended up going with a different lender, the reason was NOT because of Jed. Instead, we ended up going with the same bank that we've had a relationship with since 2005. This loan will be the 3rd loan from them. In case you're wondering, the lender is Bancorp South. Anyway, I would strongly recommend Rocket Mortgage to any of my friends! The company seems very solid in its interface and how they keep the customer informed."