Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 120 of 357
Tanner Held
Tanner Held

Tanner Held
Rocket Mortgage
30 Reviews
Gilbert Vasquez

"I had a great experience with Tanner, he always was there for me if I needed any assistance. Here is an example, A different agent contacted because he needed more information from me. I ask him his ...I had a great experience with Tanner, he always was there for me if I needed any assistance. Here is an example, A different agent contacted because he needed more information from me. I ask him his email address so I can send it to him and the paperwork needed to be in right away for closing. The other agent never return my message, so I went straight to Tanner and he respond back to me right away and finished my paperwork so I could close on time. I truly appreciated everything he did for me and went out of his way to get the job done. Thank You Tanner"

Parker James
Parker James

Parker James
Rocket Mortgage
30 Reviews
Jeannine Ramey

"Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we ...Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we understood every stage and always felt supported. Parker stayed in close contact throughout, keeping us informed and confident all the way to closing. The ability to complete everything electronically was an added convenience that made the experience even smoother. We’re truly grateful for his professionalism, patience, and exceptional service."

Javier Jimenez
Javier Jimenez

Javier Jimenez
Rocket Mortgage
30 Reviews
Michael White

"Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went ...Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went exactly that way. I was very apprehensive and he took time out to explain and walk me through the process. He was always available to answer any questions without hesitation and more importantly always polite. He never seem aggregated by my phone calls, text or emails. I would recommend him to anyone. I didn't realize that there were still humans such as Javier that are still in existence."

Jake Kelley
Jake Kelley

Jake Kelley
Rocket Mortgage
30 Reviews
Janice Vasilenko

"Rocket Mortgage in total, and Jake Kelley in particular, did an extraordinary job in leading and managing this entire mortgage refinancing process. He is experienced and extremely knowledgeable. He ...Rocket Mortgage in total, and Jake Kelley in particular, did an extraordinary job in leading and managing this entire mortgage refinancing process. He is experienced and extremely knowledgeable. He created a way for me to consolidate two loans into one and realize huge monthly savings. His communication skills are extraordinary. He listens really well and communicates in simple, understandable terms. He proactively shared what the entire process would be and what each next step would be. The process went exactly as he described. Jake's customer service and attention to detail are at the highest level. Rocket Mortgage's client services team is also fantastic, and I believe made better by Jake's leadership. Perhaps most importantly, Jake is a nice person and an absolute pleasure to work with. From our first conversation to our last, I can tell that he is genuinely interested in me as a person, and helping me to get the best possible solution to meet my needs. I have owned six homes in my life and have closed on more that 10 mortgages and refinancing. Most, if not all were a nightmare. Thanks to Jake and his team, this one was an absolute pleasure."

Hamzah Khachiche
Hamzah Khachiche

Hamzah Khachiche
Rocket Mortgage
30 Reviews
Jo Blake

"Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and...Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and even saved me about eight days on an early closing date because of my timeline. His efficiency and professionalism made the entire experience smooth and stress‑free."

Ryan Klementowski
Ryan Klementowski

Ryan Klementowski
Rocket Mortgage
30 Reviews
Chandos Lough

"Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was ...Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was magnificent and we highly recommend. Every part of the process seemed seamless and flawless. It was absolutely such an easy and fast process. In the future we plan to use Ryan. We have him saved in our phones."

Amir Koussan
Amir Koussan

Amir Koussan
Rocket Mortgage
30 Reviews
Ca Xiao

"If I can give 6 star, I would. I was so happy that Amir was my loan officer. There is no doubt that chose a right loan officer is so important!!! Amir is very smart, patient and professional, he ...If I can give 6 star, I would. I was so happy that Amir was my loan officer. There is no doubt that chose a right loan officer is so important!!! Amir is very smart, patient and professional, he understands what a client's need. He was very helpful, responsive and efficient. It only took less than 4 weeks to schedule the closing. He monitored on the rate and helped me to lock the best interest rate. I am very satisfied with the loan experience, in terms of the service, interest rate and timeline. Indeed, Rocket Mortgage can be proud to have a loan officer like Amir who go extra miles in fulfilling tasks and responsibilities. I will definitely go for Amir if I purchase another house. And I would highly recommend Amir to my all family and friends when they need to apply for a mortgage. Amir, it's been a pleasure working with you and thank you so much!!!"

Rita Lim
Rita Lim

Rita Lim
Rocket Mortgage
30 Reviews
Dior-Ashton Teodosio

"I cannot say enough great things about Rita from Rocket Mortgage. From the very beginning, he provided exceptional service and made what can often be a stressful and overwhelming process feel simple ...I cannot say enough great things about Rita from Rocket Mortgage. From the very beginning, he provided exceptional service and made what can often be a stressful and overwhelming process feel simple and manageable. My relatives recently worked with Rita, and they were incredibly impressed by his professionalism, expertise, and genuine commitment to helping them achieve their goals. Throughout the entire process, Rita was patient, knowledgeable, and always available to answer questions. He took the time to explain every step in clear, easy-to-understand terms, ensuring my relatives felt informed and comfortable with each decision. His communication was outstanding—he kept them updated regularly, responded promptly to calls and emails, and proactively addressed any concerns before they became issues. What truly stood out was Rita's dedication to providing personalized service. He treated my relatives with kindness and respect, taking the time to understand their unique situation and helping them find the best options available. His attention to detail, organization, and ability to navigate the complexities of the mortgage process made everything move smoothly and efficiently. Thanks to Rita's hard work and guidance, my relatives were able to complete the process with confidence and peace of mind. It was clear throughout the experience that he genuinely cared about their success and was willing to go above and beyond to ensure a positive outcome. If you are looking for someone who is trustworthy, knowledgeable, responsive, and truly invested in helping his clients, I highly recommend Rita from Rocket Mortgage. His outstanding customer service and commitment to excellence made a lasting impression on our family, and we are incredibly grateful for all of his assistance. Thank you, Rita, for making this a positive and stress-free experience."

Ty Lum
Ty Lum

Ty Lum
Rocket Mortgage
30 Reviews
Warren Coker

"I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage ...I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage industry is impressive, but what truly stood out was the sense of security he provided. He assured me from day one that he had my best interests at heart, and he absolutely delivered on that promise. It’s rare to find that combination of expertise and genuine integrity. Thanks, Ty, for making this such a smooth process!"

Garrett Merrill
Garrett Merrill

Garrett Merrill
Rocket Mortgage
30 Reviews
Dale Carleton

"We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format ...We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format after I let him know that I understand things better if I don't only have audio input to go on. I really appreciated that extra care and patience. He made sure I had total confidence and comfort in the whole process and answered every question we had, even if it took him late into the evening on the phone with us. You can absolutely tell that Garrett cares about his customers. Thanks for everything!"