Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 122 of 397
Jacob Montano
Jacob Montano

Jacob Montano
Rocket Mortgage
31 Reviews
Leah-Sharon Avila

"This is the third time that I have done something with 'Rocket Mortgage that has involved multiple phone conversations. My most recent pho1ne friend is Jacob Montano. Jacop fiirst called me ...This is the third time that I have done something with 'Rocket Mortgage that has involved multiple phone conversations. My most recent pho1ne friend is Jacob Montano. Jacop fiirst called me about the lowered interest rates that would be to my favor to refinance. Later in our phone friendship, I was looking at extensive dental bills for my husband and myself. Also, we were considering at buying a new car. I kept telling Jacob to keep calling me back while waiting for the right abount of our potential loan. I, also, had to get over pneumonia which required further delays. I am so glad that Jacob was faithful in keeping in touch and did not think that I was just wasting his time with my delay tactics. Finally, we were successful in acquiring my new loan. Jacob called me to tell me just what was going on and what to expect and what was aactually occurring or needed to be done. I am visually impaired as of eighteen years ago, and I sometimes felt that my questions, comments and actions were quite juvenile on my part. As a retired educator, I appreciated that Jacob never showed impatience or ridicule. I bet that he did not even roll his eyes-- like my husband!! My great sorrow is that my phone friend is no longer in my life. Maybe I'll think of some reasons to call him. Thank you Rocket Mortgage for having such a considerate, compationate and competent employees such as Jacob. Appreciatively Leah-Sharon Avila"

Emily Nelson
Emily Nelson

Emily Nelson
Rocket Mortgage
31 Reviews
Beverly Wheelhouse

"Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and...Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and let me know that we will approach each task one day at a time and do this at my pace not her's, this is when I felt I was in good hands. I appreciate the way she has handled the entire refinance process from beginning to the end. Emily's compassion to do the very best job for not only the company but also the client she is working with has shown me several qualities she possesses, her empathetic nature is the one that I will let my family and friends know that Emily should be their to go to person with Rocket Mortgage. Emily has gone above and beyond the norm, and I really appreciate everything she has done for me., she is an extraordinary person whom I'm happy I have had the opportunity to meet and handle my refinance with Rocket Mortage. Emily is an unbelievable person who is committed to her company but more important her clients because without the clients there wouldn't be the company. So happy I have her to represent my future with Rocket Mortgage. Beverly Wheelhouse. Reply, Reply All or Forward"

Tony Pearce
Tony Pearce

Tony Pearce
Rocket Mortgage
31 Reviews
Arlene Lefchak

"We were extremely pleased with the way Tony walked us through the process of setting up our mortgage with Rocket Mortgage. My wife and I are in our late 70"s and needed a lot of guidance along the ...We were extremely pleased with the way Tony walked us through the process of setting up our mortgage with Rocket Mortgage. My wife and I are in our late 70"s and needed a lot of guidance along the way. He exhibited patience and good humor working with us and guiding us through the procedures we needed to complete. He was very knowledgeable and always had our best interests at heart. He responded to our questions almost immediately. We could not have been more impressed with his expertise and helpfulness. My wife and I highly recommend him to anyone looking to obtain a mortgage. George Lefchak"

Justin Pierre
Justin Pierre

Justin Pierre
Rocket Mortgage
31 Reviews
Donald Valdez

"I had applied for a equity loan, but my scores weren’t quite where they needed to be to get the APR I could afford, I was introduced to Justin and Right away, he put me at ease. He has a calm ...I had applied for a equity loan, but my scores weren’t quite where they needed to be to get the APR I could afford, I was introduced to Justin and Right away, he put me at ease. He has a calm demeanor, very pleasant to speak to and knowledgeable. he gave me advice and I’d say within a week and a half my scores were all above 700!! Which put me into a different bracket and a more affordable APR I can’t thank Justin enough. conversation I had with him was pleasant. He always puts you at ease when you speak with him I’m older and not always easy to talk too! Justin listens takes his time to make sure that you understand everything. I can’t say enough about him except. Thank you! Donald Valdez"

Jordan Pyle
Jordan Pyle

Jordan Pyle
Rocket Mortgage
31 Reviews
Hoo Izdat

"What can I say about my man Jordan?! This man is truly an asset to his company! Since the first time I spoke with him he had this cool demeanor about him. There were times when I thought he was full ...What can I say about my man Jordan?! This man is truly an asset to his company! Since the first time I spoke with him he had this cool demeanor about him. There were times when I thought he was full of “ beans” and I was ready to let him have it with both barrels and he would always say “ when you submit blah blah blah document we should be good”. Every time he said that (around a million to be exact) I would chill out. It was a like a Jedi mind trick. There were more than one occasion when I thought about dropping this cat and going to another company.Then I would call him and he would reassure me he had everything under control and I would tell my wife I would give him more time. It was funny because not one time did he give me the impression that this deal would not go through, and I believed him. And that was funny because I usually don’t trust what people say, but Jordan was a man of his word. I couldn’t understand how he could stay so calm when I was getting flustered with all the bullshiggity I was going through. Again, that dude stayed cool as 3 Fonzies and he got it done and as the result, today I have my retirement home. Jordan is THE MAN! I will definitely recommend him to anyone I know who’s in the market of buying a home or refinancing."

Philip Quaderer
Philip Quaderer

Philip Quaderer
Rocket Mortgage
31 Reviews
Kyle Blotter

"I just wanted to take a moment to prop-out and show my gratitude for a team-member that helped me and my clients in a big way.  Philip Quaderer went above and beyond to give my clients and myself an ...I just wanted to take a moment to prop-out and show my gratitude for a team-member that helped me and my clients in a big way.  Philip Quaderer went above and beyond to give my clients and myself an air-tight game plan for success. Our clients (two daughters) were both able to get a large improvement on their scores to help them qualify with minimal out of pocket. The 17 point boost for one of the sisters is what allowed us to get them approved for the Purchase Plus Program and the grant that comes along with it. Philip even helped our client’s mother (who isn’t on the loan but might have been added) with a personal game plan. She was able to achieve a large credit increase as well.  He was on-top of what needed to happen when it needed to happen, and his internal communication was at the highest level.  Thanks again Q!"

James Rice
James Rice

James Rice
Rocket Mortgage
31 Reviews
Ennis Gilbert IV

"James was amazing and outstanding to work with. He was professional in line being very respectful and polite. He would answer any questions or concerns we had by phone or text no matter what time it ...James was amazing and outstanding to work with. He was professional in line being very respectful and polite. He would answer any questions or concerns we had by phone or text no matter what time it was he was willing to help us and do all he could to continue to support the closing date. I will be referring him and the company to all people looking for a home and an amazing person to work with. If you want a professional person who enjoys their job and works with integrity and someone who will help break things down and assists all the can for first time home buyers who know nothing. James will explain and help break things down my wife and I our first time home buying experience was so amazing because we got to work with James. Suggest him to anyone 100%. Thank you James for being so helpful and amazing."

Lucy Sarnacki
Lucy Sarnacki

Lucy Sarnacki
Rocket Mortgage
31 Reviews
Jimmie Green

"Lucy was very knowledgeable about different types of loans and very helpful in choosing the type of loan that best fit my needs. She was always very prompt at returning my calls and emails. This was...Lucy was very knowledgeable about different types of loans and very helpful in choosing the type of loan that best fit my needs. She was always very prompt at returning my calls and emails. This was my first home loan so I was very nervous and knew nothing about the process but Lucy made me feel very comfortable. She explained everything in terms I could understand, made sure that I did not miss any deadlines and would walk me through tasks if I needed her to. I would highly recommend Lucy to anyone looking to secure a mortgage for a new home."

Raj Singh
Raj Singh

Raj Singh
Rocket Mortgage
31 Reviews
Robert Huey

"I really enjoyed working with Raj, he has a great personality and was easy to work with. I highly recommend him. It was critical that I get the loan as quick as possible. Raj worked with me to push it...I really enjoyed working with Raj, he has a great personality and was easy to work with. I highly recommend him. It was critical that I get the loan as quick as possible. Raj worked with me to push it through. I really appreciate his help. He did a 5 star job. Once again I definitely recommend him. Thanks Raj."

Matthew Sitto
Matthew Sitto

Matthew Sitto
Rocket Mortgage
30 Reviews
Jeff Gorman

"Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called...Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called me back, before I had the chance to reinitiate with him, when we could proceed with the refi. I have passed along our experience working with Matthew and haved recommended several of our friends to contact him, when they're ready to refi or purchase. GREAT JOB MATTHEW!!!"