Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 122 of 373
Beverly Wheelhouse

"Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and...Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and let me know that we will approach each task one day at a time and do this at my pace not her's, this is when I felt I was in good hands. I appreciate the way she has handled the entire refinance process from beginning to the end. Emily's compassion to do the very best job for not only the company but also the client she is working with has shown me several qualities she possesses, her empathetic nature is the one that I will let my family and friends know that Emily should be their to go to person with Rocket Mortgage. Emily has gone above and beyond the norm, and I really appreciate everything she has done for me., she is an extraordinary person whom I'm happy I have had the opportunity to meet and handle my refinance with Rocket Mortage. Emily is an unbelievable person who is committed to her company but more important her clients because without the clients there wouldn't be the company. So happy I have her to represent my future with Rocket Mortgage. Beverly Wheelhouse. Reply, Reply All or Forward"

Hoo Izdat

"What can I say about my man Jordan?! This man is truly an asset to his company! Since the first time I spoke with him he had this cool demeanor about him. There were times when I thought he was full ...What can I say about my man Jordan?! This man is truly an asset to his company! Since the first time I spoke with him he had this cool demeanor about him. There were times when I thought he was full of “ beans” and I was ready to let him have it with both barrels and he would always say “ when you submit blah blah blah document we should be good”. Every time he said that (around a million to be exact) I would chill out. It was a like a Jedi mind trick. There were more than one occasion when I thought about dropping this cat and going to another company.Then I would call him and he would reassure me he had everything under control and I would tell my wife I would give him more time. It was funny because not one time did he give me the impression that this deal would not go through, and I believed him. And that was funny because I usually don’t trust what people say, but Jordan was a man of his word. I couldn’t understand how he could stay so calm when I was getting flustered with all the bullshiggity I was going through. Again, that dude stayed cool as 3 Fonzies and he got it done and as the result, today I have my retirement home. Jordan is THE MAN! I will definitely recommend him to anyone I know who’s in the market of buying a home or refinancing."

Ennis Gilbert IV

"James was amazing and outstanding to work with. He was professional in line being very respectful and polite. He would answer any questions or concerns we had by phone or text no matter what time it ...James was amazing and outstanding to work with. He was professional in line being very respectful and polite. He would answer any questions or concerns we had by phone or text no matter what time it was he was willing to help us and do all he could to continue to support the closing date. I will be referring him and the company to all people looking for a home and an amazing person to work with. If you want a professional person who enjoys their job and works with integrity and someone who will help break things down and assists all the can for first time home buyers who know nothing. James will explain and help break things down my wife and I our first time home buying experience was so amazing because we got to work with James. Suggest him to anyone 100%. Thank you James for being so helpful and amazing."

Paul Christopher

"Natisha was wonderful. I called and she was on another call but immediately made arrangements to call us at a better time. She stayed with us and told us step by step just what to do next. We were ...Natisha was wonderful. I called and she was on another call but immediately made arrangements to call us at a better time. She stayed with us and told us step by step just what to do next. We were able to complete everything that day and she sent it to be processed. We talked to another company before and he seemed unsure of how long it would take and there was so much more to do. Natisha was very knowledgeable and you could tell she really is a people person. She was patient and knew the answers to all our questions and helped us with all the new technology. Her expertise was remarkable. Every employer should demand such brilliance! She is a real accet to her company and us as customers. She made the process so much easier."

Dwight Bradham Jr.

"Cameron did an awesome job, being very knowledgeable in explaining our finance options, and what was needed to complete the process. He responds very quickly, and thoroughly stayed on top of the ...Cameron did an awesome job, being very knowledgeable in explaining our finance options, and what was needed to complete the process. He responds very quickly, and thoroughly stayed on top of the entire process, giving us peace of mind that we were in good hands. He shows genuine empathy and concern, understanding our goals, and is a true professional in outlining all options! I highly recommend him and will let anyone know who is looking at similar options to seek him out!"

Kimberly Mattison

"I am still amazed that Alyson Phan remembered me after more than three years — and even remembered my birthday! Although she was no longer in the role that could assist with my mortgage needs, she ...I am still amazed that Alyson Phan remembered me after more than three years — and even remembered my birthday! Although she was no longer in the role that could assist with my mortgage needs, she immediately connected me with Tina Tuzzolino, and I’m so grateful she did. Tina was absolutely incredible. She walked me through the entire mortgage process from start to finish and never once made me feel alone in it. I called her a few times in a panic, and every single time she calmed me down, laid out the facts, and gave me clear options. She listens, she cares, and she shows up — she always answers the phone, and if she can’t, she sends a quick text letting me know when she’ll call back. I could genuinely tell she cared about making sure I made it to closing. Long story short: she got me there… AND I DID! 🎉 Tina was truly wonderful, and I highly recommend her to anyone looking for someone knowledgeable, supportive, and dedicated to your success."

Matt Smith

"From the first phone call with Emily after I had inquired about refinance till the very last pen stroke was a great experience. She initially answered all of my questions gave me the advice I was ...From the first phone call with Emily after I had inquired about refinance till the very last pen stroke was a great experience. She initially answered all of my questions gave me the advice I was looking for and due to some upcoming work situations she stayed late And followed through with paperwork we needed to sign even though my availability didn’t match with her’s. She is absolutely wonderful at what she does and I feel like I would not have refinanced at this time had it not been for her help"

Jean Morrow

"I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even ...I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even after writing down information and I would call or send an email and would get an immediate response which hadn't happened with a previous mortgage company. Heidi walked me through every stage of the mortgage, got me the information, told me where the paperwork was, emailed me a copy when I couldn't find the right form and made this loan easy. One smart loan officer. I recommend she gets a raise. Thank you for all your help."

Ilya Milter

"Here’s your revised detailed review for a home equity loan: I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear ...Here’s your revised detailed review for a home equity loan: I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear expectations, walked me through every option, and delivered numbers that matched what we signed at closing—no surprises. Tiffany was consistently responsive (even after hours a couple of times), and she translated the jargon into plain English so I always knew what was happening and why. She coordinated seamlessly with underwriting and my homeowners insurance, kept the timeline tight, and helped me lock a competitive fixed rate. When a last-minute document request popped up, she handled it immediately and kept everything on track. She also ran side-by-side comparisons so I could see the trade-offs between term length and monthly payment, which made the decision easy. Start to finish, the process was organized, transparent, and remarkably low-stress. If you’re considering a home equity loan, I highly recommend Tiffany for her professionalism, clear communication, and genuine commitment to her clients."

Joe Standifer

"Kory was very professional and informative in explaining to us how Rocket Mortgage procedures worked. He also answered plenty of questions after the application was completed. He was also very much...Kory was very professional and informative in explaining to us how Rocket Mortgage procedures worked. He also answered plenty of questions after the application was completed. He was also very much on time when the closing would be done. Thank you Kory for being there for us during our Mortgage Refinance."