Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 124 of 373
Leo Vuktilaj
Leo Vuktilaj

Leo Vuktilaj
Rocket Mortgage
29 Reviews
Hunter Quinn

"I'd give 10 stars if I could! Leo was such extremely helpful, understanding and professional!!! I told Leo I had shopped the loan around several places already and wanted better rate and lower cash ...I'd give 10 stars if I could! Leo was such extremely helpful, understanding and professional!!! I told Leo I had shopped the loan around several places already and wanted better rate and lower cash to close. But above all I had a VERY TIGHT timeliness and needed to close in right around 30 days, He first told me, "this is going to be so easy, just wait and you'll see".. he was spot on, it couldn't have been any easier. He was spot on, it couldn't have gone any easier and smoother. He did get me a much lower rate than other as well as closing it in the timeframe I asked for! What a blessing! During the process Leo went above and beyond to answer all questions and ensuring I was comfortable with all info. He even called me after hours I believe because I expressed i wasnt understanding something! Grade A representative of Rocket Mortgage!!!! The only hiccup we had was Hurricane Helene which was out of everyone's control. Yet rocket did get everything sorted out in the aftermath very quickly! Luckily no damage to house in storm but trees did fall very close. FEMA mandated all closing be pushed until after storm since house was in a declared disaster area. The thing that set us back the 4 day was my attorneys biz was without power and internet and well as their bank. We closed 10/3 instead of 9/30 but it all worked out! Whatever bad experience you hear of from rocket is either older or related to likely some odd circumstance. My attorney praised rocket also and stated he really loved to see RM lending because they close so effortlessly!!! Again Leo is the man!!!!!!!!!!!!!!!!! Cannot thank this man enough!!!"

Shane Walls
Shane Walls

Shane Walls
Rocket Mortgage
29 Reviews
Ally Jayne

"Shane was helpful and efficient from the minute he took my call. He answered every question until I fully understood and didn’t pressure me to make a hasty decision regarding refinancing. I have only ...Shane was helpful and efficient from the minute he took my call. He answered every question until I fully understood and didn’t pressure me to make a hasty decision regarding refinancing. I have only good things to say about my experience with my mortgage company and Shane is just another example of the excellent service they provide. He’s detail-oriented, kind, and knowledgeable - and when I’m ready to make a change, I hope to work with him again."

Mike Assi
Mike Assi

Mike Assi
Rocket Mortgage
28 Reviews
Michael Maloney

"To Whom This May Concern If you need to finance or get a mortgage with any company, Rocket Mortgage is the way to go. From start to closing, everyone was helpful and knowledgeable. My wife and I had ...To Whom This May Concern If you need to finance or get a mortgage with any company, Rocket Mortgage is the way to go. From start to closing, everyone was helpful and knowledgeable. My wife and I had the pleasure of working with Mike Assi and he made our refinance process pleasant and made us feel extremely secure. Mike Assi was most helpful and he made us feel like a valued customer. He made our refinance experience very simple and the whole process was done online and over the phone. Mike was professional, courteous, and sensitive to our financial concerns. Answers to our questions were clear and concise and conducted in a most professional manner. Also, Mike was tentative to our needs and the whole experience was done in a more than efficient timely manner. We would highly recommend Rocket Mortgage and would like to thank Mike Assi again. Not only did we have any amazing experience, we also feel like we made a new friend. Thank You! Sincerely, Michael and Janet Maloney "

Elizabeth Dowd
Elizabeth Dowd

Elizabeth Dowd
Rocket Mortgage
28 Reviews
Alison Wiggers

"Elizabeth and her team were fantastic to work with through my buying process. Elizabeth was an excellent encourager as I experienced bumps in my selling process and an excellent guide in the buying ...Elizabeth and her team were fantastic to work with through my buying process. Elizabeth was an excellent encourager as I experienced bumps in my selling process and an excellent guide in the buying process while trying to determine Fed rate cut moves. Elizabeth and her team work for a big shop, you’d never know it by the customer service provided. My realtor and the closing attorney stated they were kept well informed and it was a smooth process. Thank you Elizabeth and team!"

Taylor Dunn
Taylor Dunn

Taylor Dunn
Rocket Mortgage
28 Reviews
Stephen Gougeon

"I had the pleasure of working with Taylor Dunn at Rocket Mortgage, and I can confidently say he was by far the best part of my entire experience. Taylor went above and beyond to help obtain a much ...I had the pleasure of working with Taylor Dunn at Rocket Mortgage, and I can confidently say he was by far the best part of my entire experience. Taylor went above and beyond to help obtain a much better rate e and explained each item in detail if needed , and he made what can be a very stressful process feel clear, manageable, and even reassuring. He’s knowledgeable, responsive, and genuinely cares about helping his clients succeed. Honestly, I wish I could have worked with him through the entire process. Unfortunately, the way things are structured, he handles the initial portion and then you transition to someone else for closing—but if I had the choice, I would have stuck with Taylor from start to finish without hesitation. If you have the opportunity to work with him, take it. He sets the standard for what great service should look like."

Paul Gassman
Paul Gassman

Paul Gassman
Rocket Mortgage
28 Reviews
Marie Elena Monteiro

"I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But...I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But it was the best thing I ever did. My HELOC was climbing with the prime rates, OMG. I was just paying interest & the principal was never going down with those rates. Paul took the patience to calm me down. I was driving in "Beach" traffic & told him you have a captive audience while I am in my car- DAZZLE ME & he did. thank you"

Julia Geesey
Julia Geesey

Julia Geesey
Rocket Mortgage
28 Reviews
John Flannery

"Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I ...Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I refused to paint my house since it was just painted 2 years ago! The deal fell through, to say the least. That's when Julia enters and saves me from leaving rocket mortgage with a very bad opinion. Julia obtained a FHA mortgage with the exact same information. The only downside to the entire deal was that my credit was checked within 2 weeks since the first deal and a second appraisal. Thanks to Julia and her knowledge and experience, I am very happy!"

Parker James
Parker James

Parker James
Rocket Mortgage
28 Reviews
Jeannine Ramey

"Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we ...Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we understood every stage and always felt supported. Parker stayed in close contact throughout, keeping us informed and confident all the way to closing. The ability to complete everything electronically was an added convenience that made the experience even smoother. We’re truly grateful for his professionalism, patience, and exceptional service."

Donnie Kaepplinger
Donnie Kaepplinger

Donnie Kaepplinger
Rocket Mortgage
28 Reviews
Jessye Head

"Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all ...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!"

Candice Keele
Candice Keele

Candice Keele
Rocket Mortgage
28 Reviews
george mccoppin

"Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting ...Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting trees up when a branch broke and I fell and dislocated my shoulder and right elbow and broke my right wrist. While I was in the hospital they did a prescheduled physical. It turn out my prostrate cancer came back. My oldest son, who was a pharmacist in Fargo move here to help me. I gave him a rental house for coming here. He got a job at Carle hospital as a pharmacist. He started to help me at the farm but after 8 weeks he felt terrible. I rushed him to Carle and they ran test on him and it was determine he had a rare cancer of the appendix. I moved in with him and took him to Barnes and Northwestern to see if they could do anything. Northwestern did the surgery and after 6 hours closed him up. The head surgent said the cancer spread to every organ in his body and had 6 months to live. He past on May 19th 2024 at Carle hospital in my arms. I spent most of my savings taking care of him and finishing remodeling his house. I closed his estate in April of 2025. My oldest grandson said he would help me at the farm. I bought him a used pickup so he could drive down when he could. Alex was a son of another son of mine living here in Champaign. He was taking college courses at Parkland college at the time. In May of this year he took his own life. No one knows. Was well liked, no drugs. His services was on same day as my sons from previous year, May 19th. I helped with his funeral expenses. I was flat broke so I had to get this loan. Candice did everything a life long friend would do. She took the stress out of my life and checked on me on a daily basis. She's the greatest thing that has happen to me. I think God send me an angel!"