Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 124 of 357
Ryan Fries
Ryan Fries

Ryan Fries
Rocket Mortgage
28 Reviews
Jeanne Wasserman

"Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so ...Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so that I understood completely. He was also very good at answering my questions. Ryan is knowledgeable and helped me feel comfortable with my decision to refinance with Rocket Mortgage."

Eddy Harvey
Eddy Harvey

Eddy Harvey
Rocket Mortgage
28 Reviews
Melody Rider

"I can't recommend Eddy Harvey enough! From the very first phone call to the last, the entire process was seamless and incredibly easy. The digital platform is a game-changer – being able to upload ...I can't recommend Eddy Harvey enough! From the very first phone call to the last, the entire process was seamless and incredibly easy. The digital platform is a game-changer – being able to upload documents, track my loan status in real-time, and e-sign from my phone made a potentially stressful experience virtually effortless. Eddy Harvey was an absolute superstar. He was knowledgeable, patient, and always available to answer my (many) questions, even on weekends. His communication was excellent; I never once had to wonder where things stood because he provided constant, proactive updates. Thanks to the efficiency of Eddy, the conclusion of my possible refinance was completed in less than three weeks. If you value speed, convenience, and a truly professional person that makes you feel like a top priority, Eddy Harvey is the person for you. He's earned a customer for life!"

Steven Hoarau
Steven Hoarau

Steven Hoarau
Rocket Mortgage
28 Reviews

"I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and ...I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and From start to finish, I felt informed, supported, and ultimately empowered by the exceptional service provided. One aspect that truly stood out was the level of detail and transparency. Steven took the time to explain all the terms, options, and potential outcomes, ensuring that we were well-informed every step of the way. What really impressed me was how they prepared me for the worst-case scenarios, outlining potential challenges and risks, and discussing viable solutions to mitigate them."

Donnie Kaepplinger
Donnie Kaepplinger

Donnie Kaepplinger
Rocket Mortgage
28 Reviews
Jessye Head

"Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all ...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!"

Shane Keeler
Shane Keeler

Shane Keeler
Rocket Mortgage
28 Reviews
Fatima Al

"I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is...I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is always there to lend a helping hand. His dedication to his work and his commitment to my success are truly commendable. What sets him apart is his ability to provide clear, actionable feedback that truly makes a difference. His insights are not just helpful but empowering, allowing me to move forward with confidence and clarity. His unwavering support and expertise have significantly impacted my business, and I am incredibly grateful for his leadership. Thank you for being such a fantastic leader and for always being available to help, no matter when or where. Your guidance has been invaluable, and I’m fortunate to have you in my corner."

Johnny Lazenby
Johnny Lazenby

Johnny Lazenby
Rocket Mortgage
28 Reviews
Yashica Preston

"I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to ...I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to clearly explain every step of the process, answered all of my questions with patience, and made what could have been a stressful experience feel smooth and manageable. Their attention to detail and commitment to finding the best possible options for my situation truly set them apart. I always felt like a priority, and their communication was consistent and transparent throughout. If you’re looking for someone who is trustworthy, efficient, and genuinely cares about their clients, I highly recommend this refinance representative. I couldn’t be more pleased with the service I received! Johnny you ROCK!!!!"

Brian Leach
Brian Leach

Brian Leach
Rocket Mortgage
28 Reviews
Wilhelmina Picard

"We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions ...We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions that helped us think through the process, ensuring we had all the information needed to make the best decision. Brian was responsive to our questions and concerns throughout our interactions, providing clear and helpful insights. Although we ultimately decided not to move forward with a refinance at this time, this decision was purely based on our financial situation and had nothing to do with Brian’s outstanding service. We greatly appreciate his guidance and professionalism, and when the time is right, we will reach out to Brian directly. Highly recommend!"

Mike Nordby
Mike Nordby

Mike Nordby
Rocket Mortgage
28 Reviews
Kayla Cross

"There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know ...There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to get me my home. We have a closing date ready to come very soon. This would not be possible whatsoever without his help! His rating is certainly 12 stars out of 10; 5 starts does not even do justice."

Vito Patel
Vito Patel

Vito Patel
Rocket Mortgage
28 Reviews
Dina Perez-Graham

"Vivek Patel is a spectacular Senior Banker and one of your most valuable associates. He is extremely professional, kind and considerate while accomplishing his job. I am most grateful for his ...Vivek Patel is a spectacular Senior Banker and one of your most valuable associates. He is extremely professional, kind and considerate while accomplishing his job. I am most grateful for his considerate customer service and thoughtful communication. He should be recognized and commended for the excellent way he represents your organization. This is the type of person I would like to train my teams in customer service excellence. Thank you so much for Vivek’s hard work in supporting me through this financial process and thank you very much to Stephanie for assisting to make closing day and finalizing terms much easier. You have a great team. Dina C Perez-Graham"

Brian Paul
Brian Paul

Brian Paul
Rocket Mortgage
28 Reviews
Rahul Gupta

"I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up ...I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up on paperwork and let me know the status of my refi. The whole process was very low-stress, and Rocket Mortgage's online portal for paperwork management is by far the best one I personally have seen. Thanks, Brian! This was a great experience."