Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 123 of 400
Steve Anker

"Sean was very responsive and supportive throughout the lengthy and laborious process that lead to my refinance. He is caring and always helpful. He gained my trust from the beginning, making it ...Sean was very responsive and supportive throughout the lengthy and laborious process that lead to my refinance. He is caring and always helpful. He gained my trust from the beginning, making it possible for me to stay with such a large company. I recommend working with him. Also, the staff at Rocket Mortgage was supportive throughout, and I recommend them for your mortgage and refinance. "

Phil Lampe

"Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call ...Let me start by saying that Jed was probably THE most pleasant person I worked with (4 total) during the loan process. Jed had a way of giving me a good feeling whenever we would have a call together. And although we ended up going with a different lender, the reason was NOT because of Jed. Instead, we ended up going with the same bank that we've had a relationship with since 2005. This loan will be the 3rd loan from them. In case you're wondering, the lender is Bancorp South. Anyway, I would strongly recommend Rocket Mortgage to any of my friends! The company seems very solid in its interface and how they keep the customer informed."

Elizabeth Rogers

"In September 2016, my husband Gary and myself purchased a home in SC. I decided to try Rocket Mortgage as my banker just because of their fantastic advertisement which states they are " engineered to ...In September 2016, my husband Gary and myself purchased a home in SC. I decided to try Rocket Mortgage as my banker just because of their fantastic advertisement which states they are " engineered to amaze".... I was entirely blown away by the process! Every single team member who worked with me was knowledgeable, treated me like family, made the entire process exceptionally easy, stress-free and they all made me feel that I was the most important person and that my loan was first and foremost on their agenda!!! Each person went above and beyond to ensure all aspects of the loan were covered and that there would be no problems or issues on the day of closing! It was a huge success and I have already begun to tell my friends of the super team of experts at Rocket Mortgage! Derek, Paula, Martin, Siera, Nick .....you guys are awesome!!!! Thank you again for an outstanding experience!! God bless!!! Warm Regards, Liz Rogers"

Aimee McWilliams

"We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above ...We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above and beyond to make sure we were taken care of. His professionalism, expertise, and attention to detail were truly unmatched. Billy was not only thorough in answering all of our questions but also made sure we understood every step along the way. He was available to us whenever we needed him and took the time to explain things in a clear and easy-to-understand manner. What really stood out, though, was his willingness to go the extra mile—he bent over backward to ensure that everything was handled seamlessly, even taking extra steps that weren’t required just to make sure we were fully supported. It’s rare to come across someone who is so dedicated and genuinely cares about their clients. Billy is one of those rare professionals who truly puts people first. If you're looking for a banker who is not only incredibly knowledgeable but also willing to do whatever it takes to make sure you're well taken care of, Billy Chaaban is your guy. He made the entire process smooth and stress-free, and I couldn't be more grateful for his outstanding service. Highly recommend!"

Hillary Tebussek

"Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t ...Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t comprehending. She communicates effectively. And is so kind and patient. It was definitely easy to trust her. She is very knowledgeable and competent. A great asset! Thanks so much Whitney!"

Pete Dudenhoefer

"Edgar was very helpful right from the start. He had answers to our many questions and if he didn't, he was able to go get the answers. A couple of times when issues arose that required timeframe ...Edgar was very helpful right from the start. He had answers to our many questions and if he didn't, he was able to go get the answers. A couple of times when issues arose that required timeframe changes or additional information, I was able to contact him and get a response within a reasonable time. Don't think I'll need to again, BUT....if we do have the need in the future for this again, I'd love to work with Edgar again."

Moe Harb
Moe Harb

Moe Harb

Rocket Mortgage
31 Reviews
Maryann Spartichino

"I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is ...I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is different - Moe Harb went above and beyond to help me. He was so informative about the process and what I could do or not do that would make it easier for me. I give Moe Harb FIVE STARS. Rocket Mortgage is lucky to have him. I also want to THANK Rocket Mortgage for their streamed-line approach to mortgage loans. What a breadth of fresh air! Thank you Moe!!!"

Guillermo Peña

"Tyler was great at making sure we knew everything we needed to do and when to expect things. He made things hassle free. There are only 2 parts of the process that would have been a little more clear...Tyler was great at making sure we knew everything we needed to do and when to expect things. He made things hassle free. There are only 2 parts of the process that would have been a little more clear 1. the appraisal communication with the appraisal management team 2. the transition from department to department within Rocket Mortgage was quick, but unclear. When the loan was progressing in the stages it would more to new members of the team, there wasn't a "hey this person will take you through the next steps", just more of these are the next steps and later you find out someone else was handling that part. He was very professional and did his part well overall."

Kerou Zhang

"Working with Anthony has been an absolutely fabulous experience! As we continue our search for the dream house, Anthony has been an invaluable resource, offering a wealth of useful suggestions. His ...Working with Anthony has been an absolutely fabulous experience! As we continue our search for the dream house, Anthony has been an invaluable resource, offering a wealth of useful suggestions. His proactive approach in reaching out to listing agents has not only been instrumental in building trust but has also played a pivotal role in winning the offer for our dream home! We are thrilled with the outcome! Anthony's professionalism and genuine kindness shine through in every interaction. Despite the pressures associated with loan underwriting documentation, Anthony has always been a constant source of support. He diligently prepared us for the process, conducting thorough pre-work and ensuring we were well-informed about every step. It's always a pleasure to speak with him, and we feel incredibly fortunate to have chosen him as our loan partner. We will keep in touch with him and come to him again without any hesitation for our next home!"

Chris Marsocci

"When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was ...When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was leaving the country for a month and really wanted to close before leaving, less than 30 days away. We locked the rate, started the process and he had us signing loan docs 2 days before leaving. Stayed right on top of everything from the beginning to the end. Top notch service and always on the ball, never missed a beat. I also have to say that 1 or 2 times he told me he would "get back to me later today" because he had to attend his child's sporting event. As a parent of grown children that have already flown the coop I had to appreciate his commitment to family. And by the way, he did get back to later that day! I will definitely recommend him and Rocket to family and friends. I'll close by saying I've worked in real estate for 35 years and not very often did I find people on his end of the transaction that handle business so well."