Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 123 of 357
Ally Jayne

"Shane was helpful and efficient from the minute he took my call. He answered every question until I fully understood and didn’t pressure me to make a hasty decision regarding refinancing. I have only ...Shane was helpful and efficient from the minute he took my call. He answered every question until I fully understood and didn’t pressure me to make a hasty decision regarding refinancing. I have only good things to say about my experience with my mortgage company and Shane is just another example of the excellent service they provide. He’s detail-oriented, kind, and knowledgeable - and when I’m ready to make a change, I hope to work with him again."

Annrose Howard

"Hunter was a great help to my husband and I with refinancing our home. She was pleasant, thorough, and very professional from the start to the closing process. She answered all of our questions and ...Hunter was a great help to my husband and I with refinancing our home. She was pleasant, thorough, and very professional from the start to the closing process. She answered all of our questions and contacted us immediately when changes occurred. It is because of employees like Hunter that my husband and I are very satisfied with the products and services provided by Rocket Mortgage, and highly recommend your company to our family and friends. Thank you again Hunter and Rocket Mortgage for your excellent customer service and quality products!"

Eric Demeter

"Ameen did an excellent job. I would suggest that Rocket Mortgage keep other agents out of the deal. It's gets very confusing when someone else may try to help but they don't know all the details of ...Ameen did an excellent job. I would suggest that Rocket Mortgage keep other agents out of the deal. It's gets very confusing when someone else may try to help but they don't know all the details of the loan. I don't like the hidden costs that are tacked on. This should be explained to us. That would be the best way to treat customers. Be 100% transparent with all costs and justify them. No reflection on Ameen. He was great to work with."

Andi Morones

"Sammantha was absolutely amazing to work with! She is incredibly personable and went above and beyond to meet our goals for our refinance. She was even willing to work around my complicated work ...Sammantha was absolutely amazing to work with! She is incredibly personable and went above and beyond to meet our goals for our refinance. She was even willing to work around my complicated work schedule to make sure that we were able to touch base throughout the entire process. I would highly recommend using Sammantha for any refiancing needs!"

Claudia De La Cruz

"Working with Madyson was truly an exceptional experience. From day one, she made our home-buying journey smooth, stress‑free, and genuinely enjoyable. Her expertise and dedication were evident in ...Working with Madyson was truly an exceptional experience. From day one, she made our home-buying journey smooth, stress‑free, and genuinely enjoyable. Her expertise and dedication were evident in every interaction, and I honestly feel incredibly fortunate to have had her guiding us through this process. Madyson was always available—whether it was our first consultation or the final steps toward closing. She consistently took the time to answer every question, explain each step clearly, and ensure we felt confident and supported. Her communication is outstanding, and her attention to detail gave us total peace of mind. What stood out most is how much she genuinely cares about her clients. She is attentive, customer‑focused, and goes above and beyond to make sure everything is handled quickly, efficiently, and as pain‑free as possible. I felt comfortable with her from the start, and that trust only grew throughout the process. Thanks to Madyson, our dream of purchasing a home became possible. She is hardworking, knowledgeable, and truly exceptional at what she does. I will absolutely work with her again when it’s time to refinance or purchase our next home. If I could give her more than five stars, I absolutely would!"

Michael Maloney

"To Whom This May Concern If you need to finance or get a mortgage with any company, Rocket Mortgage is the way to go. From start to closing, everyone was helpful and knowledgeable. My wife and I had ...To Whom This May Concern If you need to finance or get a mortgage with any company, Rocket Mortgage is the way to go. From start to closing, everyone was helpful and knowledgeable. My wife and I had the pleasure of working with Mike Assi and he made our refinance process pleasant and made us feel extremely secure. Mike Assi was most helpful and he made us feel like a valued customer. He made our refinance experience very simple and the whole process was done online and over the phone. Mike was professional, courteous, and sensitive to our financial concerns. Answers to our questions were clear and concise and conducted in a most professional manner. Also, Mike was tentative to our needs and the whole experience was done in a more than efficient timely manner. We would highly recommend Rocket Mortgage and would like to thank Mike Assi again. Not only did we have any amazing experience, we also feel like we made a new friend. Thank You! Sincerely, Michael and Janet Maloney "

Charlene LeClair

"Jason Boike was a pleasure to deal with when we chose to re-fi our home. Our circumstances were different & somewhat challenging, as my husband suffered a massive stroke 2 + years prior to this. We ...Jason Boike was a pleasure to deal with when we chose to re-fi our home. Our circumstances were different & somewhat challenging, as my husband suffered a massive stroke 2 + years prior to this. We had previously dealt with Rocket Mortgage and were happy, so we chose to do business with them again. Jason was very professional and patient, and that was just what we needed. We plan to do future business with Jason depending on our future needs. Thanks again!"

Shenickwa Roscher

"I would like to tell the entire world about the phenomenal services I received at Rocket mortgage. Mr. LeAndre is the absolute BEST! This gentleman goes above and beyond for his clients. I can start...I would like to tell the entire world about the phenomenal services I received at Rocket mortgage. Mr. LeAndre is the absolute BEST! This gentleman goes above and beyond for his clients. I can start by saying his level of professionalism is impeccable. Follow up outstanding! Checks in with you every step of the way. He explains the process so transparent a baby could understand and that’s just what I needed being a first time home owner. Mr. LeAndre always is very prompt to return calls and address all concerns in real time. There were times when I became anxious through the process and he was there to reassure me that we were in the right track all is going well and explain next steps. Mr LeAndre has great patience and never is too busy to speak with his clients. Mr. LeAndre is extremely knowledgeable in his area of expertise, takes his work very seriously and genuinely cares about the clients he works with. Mr LeAndre ensures that he is on top of all needed paperwork necessary for the process to move forward and gives you time to obtain them. I could go on forever speaking about the wonderful experience I had working with him. I will recommend Rocket mortgage to everyone I encounter that is looking for a home. I can do this because of the great experience I had working with the company, and special thanks to Mr. LeAndre for it all! I shed so many tears of joy when we made it to finish line. I am a new home owner ! Some of the tears is because now I can’t find a reason to call and hear the voice that was so encouraging and empowering in my time of storm. It was all worth it in the end to meet a person with a heart of platinum and rare diamonds such as Mr. LeAndre ! Thank you Rocket mortgage!"

Stephen Gougeon

"I had the pleasure of working with Taylor Dunn at Rocket Mortgage, and I can confidently say he was by far the best part of my entire experience. Taylor went above and beyond to help obtain a much ...I had the pleasure of working with Taylor Dunn at Rocket Mortgage, and I can confidently say he was by far the best part of my entire experience. Taylor went above and beyond to help obtain a much better rate e and explained each item in detail if needed , and he made what can be a very stressful process feel clear, manageable, and even reassuring. He’s knowledgeable, responsive, and genuinely cares about helping his clients succeed. Honestly, I wish I could have worked with him through the entire process. Unfortunately, the way things are structured, he handles the initial portion and then you transition to someone else for closing—but if I had the choice, I would have stuck with Taylor from start to finish without hesitation. If you have the opportunity to work with him, take it. He sets the standard for what great service should look like."

Rick Traverse

"Jacob is by far the best real estate professional I have ever dealt with. Recommended the best loan for me. Took me step by step through every part of the loan process. Very thorough and always kept ...Jacob is by far the best real estate professional I have ever dealt with. Recommended the best loan for me. Took me step by step through every part of the loan process. Very thorough and always kept me informed of what was going on. We had some difficult things on my loan that became quite frustrating but Jacob was patient and always told me what was happening and saw everything through to the very end. I would recommend him to anyone and in fact I already have referred him to a coworker. Thanks Jacob for an outstanding job!"