Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 123 of 373
Ryan Ferguson
Ryan Ferguson

Ryan Ferguson
Rocket Mortgage
29 Reviews
Laurie Spengler

"Ryan was unbelievably responsive - by phone and email. He answered questions, offered suggestions, and gave reliable, professional support throughout the process. Even after our file was transferred ...Ryan was unbelievably responsive - by phone and email. He answered questions, offered suggestions, and gave reliable, professional support throughout the process. Even after our file was transferred to another colleague, Ryan remained available, accessible and responsive. He knows what he is doing and also appreciates how important the mortgage process is to the client. Great experience. Thank you, Ryan."

Gary Gergely
Gary Gergely

Gary Gergely
Rocket Mortgage
29 Reviews
Cody Miller

"As a first time home buyer I came into this whole thing knowing little to nothing. I had to learn the terms, lingo, and all the inner details from the start. Gary walked me through every step of the ...As a first time home buyer I came into this whole thing knowing little to nothing. I had to learn the terms, lingo, and all the inner details from the start. Gary walked me through every step of the way. He gave me the information I needed very clearly and explained everything in the best of layman's terms that he could. I couldn't have asked for better help. If you're looking for a quick close and have all the bases covered, Gary and his team are unmatched. As soon as I gave them the address for the home we were interested in, they took the name Rocket to the next level with impressively fast service to get the appraisal, survey and forms launched to completion. I'll be telling everyone I know that are looking to buy a home *first timers especially* that these are the folks to call. I seriously can't say Thank You enough!"

Michael Habib
Michael Habib

Michael Habib
Rocket Mortgage
29 Reviews
Alice Dean

"Michael made it easy for us to choose Rocket Mortgage. He was friendly, helpful, knowledgeable and never sounded annoyed by my Questions like other mortgage companies. I learned how the process work ...Michael made it easy for us to choose Rocket Mortgage. He was friendly, helpful, knowledgeable and never sounded annoyed by my Questions like other mortgage companies. I learned how the process work to refinance along the way. He texted and emailed quickly in response to my questions. He picked up the phone when email or text wasn’t going to be an easy method to understand the answers. Other companies just continued to email me back and forth even after multiple clarification requests were made. I was easily able to call him too. Overall, I would highly recommend him to help anyone with their mortgages. The other added plus for us was the continuing monitoring of the interest rates and the future refinancing being included when they go down in the future. No pre-penalty for paying off early, good website where I have been able to see all my docs and electronic signing. Customer service has been the best. If you plan to refinance, Michael at Rocket Mortgage is the way to go. Thank you Michael!"

Ashaunti Hayes
Ashaunti Hayes

Ashaunti Hayes
Rocket Mortgage
29 Reviews
Katie Lynn

"Ashaunti has been WONDERFUL to work with. She explained everything to me along the way, she has always gotten back to me quickly, and when we had a problem, she was able to resolve the issue VERY ...Ashaunti has been WONDERFUL to work with. She explained everything to me along the way, she has always gotten back to me quickly, and when we had a problem, she was able to resolve the issue VERY quickly and with the utmost professionalism. Customer service supervisors only WISH their people were as great at their jobs as she is! Ashaunti, thank you so much. You made a super stressful time so much easier to handle, and you did so with courtesy, respect, professionalism, and care. It's obvious you love your job. Thank you, thank you, thank you!"

Zobaina Jaber
Zobaina Jaber

Zobaina Jaber
Rocket Mortgage
29 Reviews
Karen Lipton

"Zoe was everything you would want, and more. She is an excellent communicator, knows her products well and anticipates questions. She is able to strike the perfect balance between business and ...Zoe was everything you would want, and more. She is an excellent communicator, knows her products well and anticipates questions. She is able to strike the perfect balance between business and friendship, so it makes you want to do business with her. That is a very hard skill to master, and as I managed call centers across the country for a very large bank, I would know (retired Senior VP)."

Javier Jimenez
Javier Jimenez

Javier Jimenez
Rocket Mortgage
29 Reviews
Michael White

"Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went ...Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went exactly that way. I was very apprehensive and he took time out to explain and walk me through the process. He was always available to answer any questions without hesitation and more importantly always polite. He never seem aggregated by my phone calls, text or emails. I would recommend him to anyone. I didn't realize that there were still humans such as Javier that are still in existence."

Debbie Kennedy
Debbie Kennedy

Debbie Kennedy
Rocket Mortgage
29 Reviews
Fred Waltemath

"Debbie Kennedy is by far the most professional and hard working individual we have ever had the pleasure to work with, not just in the mortgage industry but in any complicated process such as this. We...Debbie Kennedy is by far the most professional and hard working individual we have ever had the pleasure to work with, not just in the mortgage industry but in any complicated process such as this. We have had 5 houses and multiple mortgages for various properties that we have owned, rehabbed, or rented over the years and this by far was the easiest and less stressful of them all, especially using the VA.. Thank You Debbie... Fred & Gina Waltemath"

Amir Koussan
Amir Koussan

Amir Koussan
Rocket Mortgage
29 Reviews
Ca Xiao

"If I can give 6 star, I would. I was so happy that Amir was my loan officer. There is no doubt that chose a right loan officer is so important!!! Amir is very smart, patient and professional, he ...If I can give 6 star, I would. I was so happy that Amir was my loan officer. There is no doubt that chose a right loan officer is so important!!! Amir is very smart, patient and professional, he understands what a client's need. He was very helpful, responsive and efficient. It only took less than 4 weeks to schedule the closing. He monitored on the rate and helped me to lock the best interest rate. I am very satisfied with the loan experience, in terms of the service, interest rate and timeline. Indeed, Rocket Mortgage can be proud to have a loan officer like Amir who go extra miles in fulfilling tasks and responsibilities. I will definitely go for Amir if I purchase another house. And I would highly recommend Amir to my all family and friends when they need to apply for a mortgage. Amir, it's been a pleasure working with you and thank you so much!!!"

Jacob Montano
Jacob Montano

Jacob Montano
Rocket Mortgage
29 Reviews
Debra Shepherd

"I was f sure what I needed to do. Refinance or get a home improvement loan. I live in Montana and this past winter was brutal. We had to make some upgrades on the house before another winter. ...I was f sure what I needed to do. Refinance or get a home improvement loan. I live in Montana and this past winter was brutal. We had to make some upgrades on the house before another winter. Jacob walked me through both possibilities and undecided to refinance. He was professional and patience. Anyone who needs a home loan or has a home loan with Rocket and is considering refinancing should call Jacob. You won’t be disappointed"

Cooper Urbany
Cooper Urbany

Cooper Urbany
Rocket Mortgage
29 Reviews
Joyce Nelson

"My experience at first was confusion and nerve racking. I desperately want to do the right thing. My experience with Cooper was over the top with him understanding that I had a closed head injury ...My experience at first was confusion and nerve racking. I desperately want to do the right thing. My experience with Cooper was over the top with him understanding that I had a closed head injury and I get confused and overwhelmed easily. He was right there with me to lead me and confirm my decisions. He made me feel very welcomed into the so called family. After the closing I still had a question and he was right there immediately."