Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 123 of 397
Tina Chamberlain

"We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about ...We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about refinancing our mortgage due to the online process. However, having Alec guide us through every step made all the difference. Alec's friendly, approachable, and professional demeanor instantly put us at ease. He was always available to answer our questions, no matter how big or small, and took the time to explain every detail of the process with clarity and patience. His commitment to ensuring we fully understood each step was evident throughout the entire experience. What could have been a stressful and overwhelming process became a smooth and easy journey, thanks to Alec’s dedication, knowledge, and outstanding customer service. His level of professionalism and genuine care for our needs exceeded our expectations in every way. We are incredibly fortunate to have had the opportunity to work with him. We would wholeheartedly recommend Alec to anyone in our family or circle of friends who are looking to buy or refinance their home. Thank you, Alec, for making this process so enjoyable and stress-free. You’ve truly gone above and beyond, and we are deeply grateful for all of your help!"

Dwight Bradham Jr.

"Cameron did an awesome job, being very knowledgeable in explaining our finance options, and what was needed to complete the process. He responds very quickly, and thoroughly stayed on top of the ...Cameron did an awesome job, being very knowledgeable in explaining our finance options, and what was needed to complete the process. He responds very quickly, and thoroughly stayed on top of the entire process, giving us peace of mind that we were in good hands. He shows genuine empathy and concern, understanding our goals, and is a true professional in outlining all options! I highly recommend him and will let anyone know who is looking at similar options to seek him out!"

Kristin Udvari

"Dan was incredibly helpful, respectful, friendly, and knowledgeable. I learned so much about how the credit score industry works and his strategic thinking was invaluable. I would absolutely refer him...Dan was incredibly helpful, respectful, friendly, and knowledgeable. I learned so much about how the credit score industry works and his strategic thinking was invaluable. I would absolutely refer him to anyone needing to thoughtfully improve their credit score to qualify for the right loan product."

Cheryl Wojdak

"I had a wonderful experience with Rocket Mortgage and that was due to the great customer service they provide. This started and ended with Nick. He was there for me every step of the way. He was so ...I had a wonderful experience with Rocket Mortgage and that was due to the great customer service they provide. This started and ended with Nick. He was there for me every step of the way. He was so patient with me and took the time to really explain every detail to me and fought for my needs. He took all my calls and checked in with me often. I will never forget Nick and I will continue to use and recommend Rocket Mortgage."

Amy Webb
Amy Webb

Amy Webb

Rocket Mortgage
31 Reviews
Erica Lopez

"5 stars is not enough to give to Amy. First time home buyer here and I was so scared of starting this journey. After getting denied twice from other lenders, Amy came into our life and I’m so thankful...5 stars is not enough to give to Amy. First time home buyer here and I was so scared of starting this journey. After getting denied twice from other lenders, Amy came into our life and I’m so thankful she did and at the right time too! We got approved and it brought so much joy to my fiancé and I! Her professionalism and knowledge when it comes to this process truly made home buying easier than most make it seem. I loved that if I had a question or was unsure of something, she made herself available for me to call whenever I needed. Patience means so much to me and she was so patient especially with my fiancés crazy questions lol! Even after closing, she still reached out to make sure we were doing well and congratulated us on our achievement. You rarely find people like that, who genuinely care. Thank you Amy for all that you did for us! Because of you and Rocket, we accomplished a huge goal of ours ♥️ - E"

Lona Davis

"Ermal Caushaj Made this process quick fast and easy he went over everything with me. He took his time to let me know every step of the way up until closing. I would recommend him to any family out ...Ermal Caushaj Made this process quick fast and easy he went over everything with me. He took his time to let me know every step of the way up until closing. I would recommend him to any family out there. That is in need of mortgage refinance help this is the person to call he will guide you. He will not bombard you with calls. He will email you. He will text message you. He is very transparent about what to expect. I loved my experience with them and I would do it again when I get ready to purchase my investment property, I have his email. He will be my number one guy."

Ilya Milter

"Here’s your revised detailed review for a home equity loan: I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear ...Here’s your revised detailed review for a home equity loan: I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear expectations, walked me through every option, and delivered numbers that matched what we signed at closing—no surprises. Tiffany was consistently responsive (even after hours a couple of times), and she translated the jargon into plain English so I always knew what was happening and why. She coordinated seamlessly with underwriting and my homeowners insurance, kept the timeline tight, and helped me lock a competitive fixed rate. When a last-minute document request popped up, she handled it immediately and kept everything on track. She also ran side-by-side comparisons so I could see the trade-offs between term length and monthly payment, which made the decision easy. Start to finish, the process was organized, transparent, and remarkably low-stress. If you’re considering a home equity loan, I highly recommend Tiffany for her professionalism, clear communication, and genuine commitment to her clients."

Joe Standifer

"Kory was very professional and informative in explaining to us how Rocket Mortgage procedures worked. He also answered plenty of questions after the application was completed. He was also very much...Kory was very professional and informative in explaining to us how Rocket Mortgage procedures worked. He also answered plenty of questions after the application was completed. He was also very much on time when the closing would be done. Thank you Kory for being there for us during our Mortgage Refinance."

Dulce Castaneda

"I recently had the pleasure of working with Mr. Daniel Velte for assistance with a loan application, and I must say that his expertise and dedication made the entire process smooth and efficient. I ...I recently had the pleasure of working with Mr. Daniel Velte for assistance with a loan application, and I must say that his expertise and dedication made the entire process smooth and efficient. I highly recommend his services to anyone seeking assistance with loan applications. From the moment we reached out to Mr. Velte, he was prompt in responding and always made himself available to address our concerns and answer any questions we had. His professionalism and friendly demeanor instantly put us at ease, allowing us to trust him with one of the most important financial decisions we had to make. Additionally, Mr. Velte's attention to detail was exceptional. He meticulously reviewed our loan application documents, identifying any potential issues or areas of improvement. His thoroughness minimized the risk of any setbacks or delays, further emphasizing his commitment to provide a top-notch service. Furthermore, Mr. Velte's proactive approach was admirable. He continuously keep us updated on the progress of our application, ensuring we were well-informed throughout the entire process. His timely communication and efficiency impressed us greatly, making the experience stress-free. Ultimately, thanks to Mr. Daniel Velte's expertise and dedication, our loan application was approved. His unwavering support made a significant difference in our financial journey and we can confidently say that he is the best of the best in his field. Without hesitation, we highly recommend Mr. Daniel Velte to anyone seeking loan application assistance. His professionalism, knowledge, attention to detail, and exceptional customer service set him apart from others. We are grateful for his assistance. Thank you, Mr. Velte, for going above and beyond in ensuring our loan application was a success. Your assistance was invaluable and greatly appreciated. Sincerely, The Reyes Family"

Eric Swanson

"Allison was great to work with! She understood what my initial interest was and offered something that I was unaware of that far exceeded my expectations! Allison took time to explain stuff that was...Allison was great to work with! She understood what my initial interest was and offered something that I was unaware of that far exceeded my expectations! Allison took time to explain stuff that was probably were out of the realm of things she had to say. Allison was friendly. She spent the extra time to make sure I understood all the steps of completing a loan application online while I was on the telephone. She follow through at every step. She was expeditious in all that she did. It was an excellent experience working with Allison!"