Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 125 of 373
Austin Lentz
Austin Lentz

Austin Lentz
Rocket Mortgage
28 Reviews
Kevin Villarreal

"I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to ...I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to explain every step clearly, answered all my questions promptly, and made what could have been a stressful process feel smooth and manageable. He’s the reason we moved forward with Rocket Mortgage."

Jozi Levy
Jozi Levy

Jozi Levy
Rocket Mortgage
28 Reviews
David Webber

"Very helpful and upbeat. Always responded the same day, once after 7 pm her time(5 my time), when I thought it was too late for a response that day. We went thru three properties, asking for ...Very helpful and upbeat. Always responded the same day, once after 7 pm her time(5 my time), when I thought it was too late for a response that day. We went thru three properties, asking for pre-approved letters on all three, before we finally got an acceptance on the 4th property. Jozi had no problem adjusting each letter to fit the offer, and doing it promptly and cheerfully. We would highly reccomend her to anyone looking for a loan! "

Bob Luker
Bob Luker

Bob Luker
Rocket Mortgage
28 Reviews
Peter-Emily Dodge

"working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on ...working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on hold for 30 minutes and gave us the run around. Within a minute of connecting with Rocket Mortgage Bob called us and walked us through the process like we were the only people in the world- we felt important and cared about. It was a refreshing thing! Bob was highly knowledgeable and professional, but he was also very personable and friendly. I just can't say enough good stuff about him and how enjoyable he made this journey!"

Mike Nordby
Mike Nordby

Mike Nordby
Rocket Mortgage
28 Reviews
Kayla Cross

"There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know ...There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to get me my home. We have a closing date ready to come very soon. This would not be possible whatsoever without his help! His rating is certainly 12 stars out of 10; 5 starts does not even do justice."

Christos Papaioannou
Christos Papaioannou

Christos Papaioannou
Rocket Mortgage
28 Reviews
John Alexander

"Christos did a superb job of helping us cross the finish line when we refinanced our home in March to take advantage of low intetest rates. The process was complicated by my two months hospitalization...Christos did a superb job of helping us cross the finish line when we refinanced our home in March to take advantage of low intetest rates. The process was complicated by my two months hospitalization abd skilled nursing care rehabilitation. He stayed on top of the situation, ensuring our locked rate didn't expire abd was flexible with our closing date. I would reach out to him in the future and would highly recommend him to friends and relatives. Friendly, professional, with keen attention to detail."

Marissa Plumb
Marissa Plumb

Marissa Plumb
Rocket Mortgage
28 Reviews
Okolo Johnson

"This was the best mortgage processing experience I have ever had! Shout out to Marissa! She responded almost immediately to my request, and she got my business. The other companies called later, and I...This was the best mortgage processing experience I have ever had! Shout out to Marissa! She responded almost immediately to my request, and she got my business. The other companies called later, and I respectfully declined! She refinanced my existing mortgage, paid off my car, had a cash out payment and I am saving almost $800 a month. I am so happy. The process was all electronic, so it was seamless and convenient. Thank you so much!"

Martin Rayis
Martin Rayis

Martin Rayis
Rocket Mortgage
28 Reviews
Carolyn Mitchem

"It was five months after my husband passed away. I had insurance that only paid half of his funeral. I was in debt 6,000 dollars. I knew I had quite a bit of equity in our home. So I tried several ...It was five months after my husband passed away. I had insurance that only paid half of his funeral. I was in debt 6,000 dollars. I knew I had quite a bit of equity in our home. So I tried several Mortgage companies. Every one told me the same thing, no! I read about Rocket Mortgage, one more try!! I called. Martin Rayis was put on the phone. As we talked I explained my situation, he said he would do everything to get me qualified. And he did. In a few days I was called asking for my personal information, income and such. Soon Martin told me he was certain it was going through. You will never know what that meant to me. Martin Rayis will never know how he helped me. Martin was so kind, always called when he said he would. Treated me with such respect, if there is a hope you need to refinance, or get your first mortgage, CALL MARTIN RAYIS, you will be glad you did!!"

Mitch Shaw
Mitch Shaw

Mitch Shaw
Rocket Mortgage
28 Reviews
Jeremy Erdman

"Mr. Shaw, What can I say other then it's be an absolute pleasure to work with you. From the late night calls the jumping around to different websites. This man had our back. He was an absolute unit...Mr. Shaw, What can I say other then it's be an absolute pleasure to work with you. From the late night calls the jumping around to different websites. This man had our back. He was an absolute unit of a representative of rocket mortgage. I couldn't of asked for anyone better. Mitch i appreciate you and everything you did for us. The professionalism to the actual human side you represented us and your company perfectly. The timely replies to personal touch of checking in. This is what others should strive for in the profession. We did not just feel like another loan I felt like it was a personal goal for you to work for us and get results. We appreciate you for everything thank you!"

Alec Stubing
Alec Stubing

Alec Stubing
Rocket Mortgage
28 Reviews
Tina Chamberlain

"We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about ...We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about refinancing our mortgage due to the online process. However, having Alec guide us through every step made all the difference. Alec's friendly, approachable, and professional demeanor instantly put us at ease. He was always available to answer our questions, no matter how big or small, and took the time to explain every detail of the process with clarity and patience. His commitment to ensuring we fully understood each step was evident throughout the entire experience. What could have been a stressful and overwhelming process became a smooth and easy journey, thanks to Alec’s dedication, knowledge, and outstanding customer service. His level of professionalism and genuine care for our needs exceeded our expectations in every way. We are incredibly fortunate to have had the opportunity to work with him. We would wholeheartedly recommend Alec to anyone in our family or circle of friends who are looking to buy or refinance their home. Thank you, Alec, for making this process so enjoyable and stress-free. You’ve truly gone above and beyond, and we are deeply grateful for all of your help!"

Tracy Turcios
Tracy Turcios

Tracy Turcios
Rocket Mortgage
28 Reviews
Lisa Alvarez

"My husband and I were very fortunate to have had Tracy is our Representative for Rocket Mortgage. Her knowledge and guidance could not have made this process go any smoother. Thank you Tracy for your ...My husband and I were very fortunate to have had Tracy is our Representative for Rocket Mortgage. Her knowledge and guidance could not have made this process go any smoother. Thank you Tracy for your courtesy, kindness, patience, with us during the application process. And thank you Rocket Mortgage for having an incredible team member help us through the process. TRACY YOU ARE AWESOME. Thank you again for all your help."