Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 125 of 397
Ray Youkhana
Ray Youkhana

Ray Youkhana
Rocket Mortgage
30 Reviews
Lindsay McVey

"Ray went above and beyond on my refinance. I am so thankful to have had his assistance, knowledge and customer service skills at my disposal. Any questions I had, he answered and if he didn't know ...Ray went above and beyond on my refinance. I am so thankful to have had his assistance, knowledge and customer service skills at my disposal. Any questions I had, he answered and if he didn't know the answer, he was quick to get assistance and reply back to me quickly. His sense of urgency was right on point and I couldn't have asked for a better person to have worked with on my refi than Ray. THANK YOU RAY!!!"

Terry Balkcom
Terry Balkcom

Terry Balkcom
Rocket Mortgage
29 Reviews

"Terry did an awesome job for me. My situation was a little out of the norm, Terry took the time to listen and worked the numbers out and laid them out into a plan so that in 9 years I will have the ...Terry did an awesome job for me. My situation was a little out of the norm, Terry took the time to listen and worked the numbers out and laid them out into a plan so that in 9 years I will have the house paid off and I will be free to retire with internal peace knowing that I had a great plan and a backup if I need it. It is so refreshing to see someone take ownership of their job and certainly appear that the joy he gets from his job is the satisfaction that someone has a new place in home ownership be it thru 1st time home buying, 2nd time or refinancing. Thanks Terry for walking me thru and also answering those last minute rate questions."

Emily Binkley
Emily Binkley

Emily Binkley
Rocket Mortgage
29 Reviews
Matt Smith

"From the first phone call with Emily after I had inquired about refinance till the very last pen stroke was a great experience. She initially answered all of my questions gave me the advice I was ...From the first phone call with Emily after I had inquired about refinance till the very last pen stroke was a great experience. She initially answered all of my questions gave me the advice I was looking for and due to some upcoming work situations she stayed late And followed through with paperwork we needed to sign even though my availability didn’t match with her’s. She is absolutely wonderful at what she does and I feel like I would not have refinanced at this time had it not been for her help"

Darryl Brown
Darryl Brown

Darryl Brown
Rocket Mortgage
29 Reviews
Donny de Leon

"Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at ...Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at Rocket Mortgage. From our very first conversation, Darryl exemplified what it means to be a true professional in the financial industry. He took the time to listen to our concerns with genuine kindness and empathy. After experiencing significant frustration with Chase Bank regarding our home equity loan application, my husband and I found ourselves in a challenging position. Chase had strung us along for far too long, and their delays left us with pressing time constraints due to an upcoming home project and overseas travel. When I reached out to Darryl and explained our predicament, he immediately understood the urgency of our needs. He assured us that he would place an urgent request for our loan, acknowledging our status as current customers of Rocket Mortgage. I am thrilled to report that Darryl delivered on his promise. In less than a week, we are set to close on our loan this coming Monday. The contrast between our experience at Rocket Mortgage and our previous experience with Chase Bank is truly remarkable. We could not be happier with the service we received from Darryl. His professionalism, patience, and commitment to excellent customer service made a world of difference during this process. Thank you, Mr. Darryl Brown, for your outstanding support. We are incredibly grateful for your help and highly recommend your services to anyone in need of a loan specialist. Warm regards, Donny M De Leon David E Swanson"

Lynn Doyle
Lynn Doyle

Lynn Doyle
Rocket Mortgage
29 Reviews
Tanaka Knight

"Lynn Doyle at Rocket Mortgage is an absolute rockstar! From start to finish, she made my home buying experience seamless. Lynn stayed on top of every detail, ensuring nothing fell through the cracks ...Lynn Doyle at Rocket Mortgage is an absolute rockstar! From start to finish, she made my home buying experience seamless. Lynn stayed on top of every detail, ensuring nothing fell through the cracks during what could have been a stressful transition. What impressed me most was her responsiveness—she was always available when I had questions and kept me informed throughout the entire process. Lynn worked diligently to secure me a great rate, and her deep knowledge of all available products meant I felt confident I was getting the best option for my situation. I did my homework and shopped around before choosing Rocket Mortgage, and I’m so glad I did. Lynn exceeded every expectation. I couldn’t be happier with my purchase, and honestly, I wouldn’t change a single thing about the experience. If you’re looking for a loan officer who truly goes above and beyond, Lynn Doyle is the one to work with. Highly recommended!"

Bill Eldirani
Bill Eldirani

Bill Eldirani
Rocket Mortgage
29 Reviews
Janier Caban

"When I decided to sell my house, I was working with another lender to close on another property in two weeks. As I was dissatisfied with them, I called Rocket Mortgage, who held the mortgage on my ...When I decided to sell my house, I was working with another lender to close on another property in two weeks. As I was dissatisfied with them, I called Rocket Mortgage, who held the mortgage on my former property and spoke with Bill Eldirani. I explained my concerns with him, and he assured me that we can close in two weeks and developed a portal on their website that showed me what I needed to submit. Throughout the whole process, Bill was available to answer any questions I had and to push the application forward. I was so relieved that Bill was a man of his words and we closed on my new property within the two weeks. He was able to get me some additional credits I did not know I was eligible for! Lesson learned: I should have called Rocket Mortgage at the beginning of the process!"

Ryan Ferguson
Ryan Ferguson

Ryan Ferguson
Rocket Mortgage
29 Reviews
Laurie Spengler

"Ryan was unbelievably responsive - by phone and email. He answered questions, offered suggestions, and gave reliable, professional support throughout the process. Even after our file was transferred ...Ryan was unbelievably responsive - by phone and email. He answered questions, offered suggestions, and gave reliable, professional support throughout the process. Even after our file was transferred to another colleague, Ryan remained available, accessible and responsive. He knows what he is doing and also appreciates how important the mortgage process is to the client. Great experience. Thank you, Ryan."

Cory Greczyn
Cory Greczyn

Cory Greczyn
Rocket Mortgage
29 Reviews
Kathy Kadilak

"My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then ...My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then facilitated our work with another Rocket Mortgage pro to secure the loan. Cory followed up to ensure that all was going smoothly. Many thanks, Cory, for all of your advice and assistance! - Kathy and Steve Kadilak"

Ashaunti Hayes
Ashaunti Hayes

Ashaunti Hayes
Rocket Mortgage
29 Reviews
Katie Lynn

"Ashaunti has been WONDERFUL to work with. She explained everything to me along the way, she has always gotten back to me quickly, and when we had a problem, she was able to resolve the issue VERY ...Ashaunti has been WONDERFUL to work with. She explained everything to me along the way, she has always gotten back to me quickly, and when we had a problem, she was able to resolve the issue VERY quickly and with the utmost professionalism. Customer service supervisors only WISH their people were as great at their jobs as she is! Ashaunti, thank you so much. You made a super stressful time so much easier to handle, and you did so with courtesy, respect, professionalism, and care. It's obvious you love your job. Thank you, thank you, thank you!"

Parker James
Parker James

Parker James
Rocket Mortgage
29 Reviews
Jeannine Ramey

"Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we ...Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we understood every stage and always felt supported. Parker stayed in close contact throughout, keeping us informed and confident all the way to closing. The ability to complete everything electronically was an added convenience that made the experience even smoother. We’re truly grateful for his professionalism, patience, and exceptional service."