Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 125 of 357
Catherine Odonnell

"Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This ...Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This encouraged me much. I called Anthony one time only to hear that he was on vacation and he still took time to attend to me. At times I could not understand which papers were needed for me to submit and Anthony was very patient with me as he explained to me what was needed. This makes me recommend him highly for promotion. God bless you Anthony. Anthony is an awesome man who loves his job and really loves to serve his clients to satisfaction."

Angel Montesino

"Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some ...Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some money on people whom know what they’re doing. I was supposed to close on 02/26 but didn’t close until 3/3. As someone who has a job that I’m held to a higher standard, I planned ahead and made sure I had days off to be able to move in and do things that needed to be done. But since we closed late I was left scrambling to figure everything out. I’ll never recommend Rocket Mortgage to anyone and I deal with hundreds of people on a daily basis and I’ll make sure they stay clear of this company. If I didn’t ruffle some feathers at the end of this process nothing would’ve been done to close even somewhat on time.Now send me a survey about Kim Keezer because she’s getting the stars which she deserves which is 0. She loved to come up with excuses for the underwriters and was very belittling. But Hugh I hope you find a better company that values you, and your expertise. You deserve a better workplace that is better equipped. Thanks for everything."

Shelly Larez

"I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure ...I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure a smooth and successful closing for my clients. Her expertise, attention to detail, and dedication truly set her apart. She navigated every step with professionalism and a genuine commitment to helping my clients secure their dream home. I highly recommend Rosa for anyone in need of a reliable and customer-focused lender. Thank you for making this experience exceptional both for my clients and myself!"

Insof Sari

"Working with Malii for the second time has only reaffirmed our belief that she is the best banker we could ever ask for. As our trusted Home Loan Expert, Malii's dedication to crafting the perfect ...Working with Malii for the second time has only reaffirmed our belief that she is the best banker we could ever ask for. As our trusted Home Loan Expert, Malii's dedication to crafting the perfect home loan experience is unmatched. With the assistance of the intuitive online tools from Rocket Mortgage®, she ensures that every aspect of the loan process is clear, making us feel confident that we're making the best choices for our needs. The peace of mind that comes with working with such a knowledgeable and committed expert is invaluable. Malii's professionalism, expertise, and genuine care for her clients make her stand out as a remarkable banker. We highly recommend working with Malii to anyone looking for a seamless and supportive home loan process. Thank you, Malii, for making our home loan experience so positive once again!"

Neice Glass

"I cannot say enough wonderful things about our mortgage representative, Brandon. He helped us obtain our loan in less than 30 days and made what could have been an extremely stressful process feel ...I cannot say enough wonderful things about our mortgage representative, Brandon. He helped us obtain our loan in less than 30 days and made what could have been an extremely stressful process feel manageable from beginning to end. Brandon was always considerate, cheerful, patient, and helpful. No matter how many questions I had or how worried I became about a possible problem, he took the time to explain everything clearly and reassure us. Even after his part of the loan process was technically complete, he continued helping us through the remaining steps. I have never worked with anyone who was more dedicated to his clients. Brandon truly cared about us, treated us with respect, and went far beyond what we expected. We are incredibly grateful for everything he did to help us purchase our home, and I would recommend him without hesitation to anyone looking for a knowledgeable, dependable, and genuinely caring mortgage professional. It was a pleasure meeting you through our conversations, Brandon. Thank you!"

Kayla Adams

"Jillian is the best lender I’ve ever worked with. She is super knowledgeable about the latest lending rules. I reached out to her with a bit of a complex situation involving selling an outside of ...Jillian is the best lender I’ve ever worked with. She is super knowledgeable about the latest lending rules. I reached out to her with a bit of a complex situation involving selling an outside of state rental home as well as my mom’s out of state primary home in order to fund a home close to me and my wife in Colorado. There were so many moving parts and unique considerations that the traditional mortgage vetting process online couldn’t capture and certainly wouldn’t have been able to answer all of my questions and give me top notch guidance. I found Jillian through a google search and I really wanted someone I could talk through the different scenarios with. She has been so responsive and incredibly helpful. I’ve bought several homes over the years but this was the most complex and creative to date and it was only made possible thanks to Jillian’s guidance and support. She was literally available 24/7 - nights and weekends too by phone, text, email. That type of service simply is unheard of these days but that’s another thing that makes Jillian stand out! Beyond all of this, she made us feel so special by following up post close and even offered a plan to help us position ourselves to be in a good spot to refinance when the market is more favorable. I can’t imagine having done this deal or another other home deal without her. 10/10 absolutely recommend!"

Vatche Apkarian

"I was very pleased with my experience in home refinancing with Vanita. The process was very easy, convenient from start to closing. I will certainly recommend Vanita to anyone interested in ...I was very pleased with my experience in home refinancing with Vanita. The process was very easy, convenient from start to closing. I will certainly recommend Vanita to anyone interested in refinancing or any home transaction process. Vanita is very friendly, resourceful, professional in what she does, and takes care of her clients."

Andrew Krueger

"I cannot recommend Nadis Ahmic at Rocket Mortgage highly enough! From start to finish, Nadis demonstrated exceptional professionalism, knowledge, and dedication. He guided us through every step of the...I cannot recommend Nadis Ahmic at Rocket Mortgage highly enough! From start to finish, Nadis demonstrated exceptional professionalism, knowledge, and dedication. He guided us through every step of the mortgage process with clarity and patience, making what can be a daunting experience incredibly smooth and straightforward. Nadis's communication skills are outstanding. He was always prompt in responding to our questions and concerns, ensuring we felt informed and supported throughout. His expertise in navigating the complexities of mortgage options and rates helped us secure a fantastic deal that aligned perfectly with our financial goals. Beyond his technical proficiency, Nadis showed a genuine interest in our needs and preferences. He took the time to understand our unique situation and provided personalized advice that truly made a difference. Working with Nadis felt like having a trusted advisor by our side, someone who genuinely cared about helping us make the best decisions for our future. If you're looking for a mortgage professional who combines expertise with exceptional customer service, look no further than Nadis Ahmic at Rocket Mortgage. He exceeded our expectations in every way possible, and we are incredibly grateful for his assistance. Thank you, Nadis, for your outstanding support and commitment to your clients' success!"

Anthony DeCristofaro

"We started to seriously consider a refinance of our current mortgage on April 30. Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all ...We started to seriously consider a refinance of our current mortgage on April 30. Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in touch with us throughout the process. After the loan was underway, he handed off the paperwork collection to a processing specialist. Finally, a closing agent capped off the details at the end. When it came time for closing, we were on vacation and a notary was arranged to come to our condo that was 300 miles from home. Done deal on May 25. Old mortgage paid off before the June payment was due. New mortgage saves almost $200/month over the prior loan. Plus, they provided a credit of $3K toward closing costs while the loan shaved more than 1.25 points off our APR. We shopped around and told Tom what he needed to do to get our business. He delivered. "

Salim Butler

"I definitely see why Rocket Mortgage wins awards hands down every year for their service. This has been the quickest and most enjoyable loan application/refi experience that I have ever had. Their ...I definitely see why Rocket Mortgage wins awards hands down every year for their service. This has been the quickest and most enjoyable loan application/refi experience that I have ever had. Their digital portal allows you to upload all your docs quickly and it shows you progress on the process. Then their is Kyle (from Detroit) who made the process easy to understand and was great with his follow up. My own bank (Chase) could not even come close to the rate I received or the service level (and I have my current home mortgage with them). Why go with anybody other than Rocket Mortgage.....the process is as fast as a “rocket”"