"Shayla was incredibly helpful, from the first conversation through the last. Having only worked with our local credit union and Chase throughout the years, we were somewhat skeptical about engaging ...Shayla was incredibly helpful, from the first conversation through the last. Having only worked with our local credit union and Chase throughout the years, we were somewhat skeptical about engaging Rocket Mortgage for this transaction, but Shayla's warm yet professional demeanor helped us get settled with the process."