Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 127 of 357
Brennyn Smith

""Sam has been an absolute pleasure to work with throughout the home loan process. From the very beginning, Sam demonstrated a high level of professionalism, knowledge, and dedication to helping us ..."Sam has been an absolute pleasure to work with throughout the home loan process. From the very beginning, Sam demonstrated a high level of professionalism, knowledge, and dedication to helping us secure the best loan for our needs. Sam's expertise in the mortgage industry is evident, as they guided us through each step with clarity and transparency. They took the time to thoroughly explain all the terms and options available to us, ensuring we made informed decisions. What sets Sam apart is their exceptional customer service. They were always available to answer our questions and address any concerns promptly. Sam's responsiveness and attentiveness made us feel valued as clients and gave us confidence in their ability to handle our loan efficiently. Furthermore, Sam's attention to detail and commitment to finding the best rates and terms for us were outstanding. They diligently searched for the most competitive offers, resulting in a loan that perfectly suited our financial goals. We highly recommend Sam as a home loan lender. Their expertise, professionalism, and exceptional service make them a top choice for anyone in need of a mortgage. Thank you, Sam, for making our home loan experience a positive and successful one!""

Courtland Kelly

"I had a great interaction with Franco - he helped me search for the right product for my needs, even if that wasn't with him. He was very patient and gave me a lot of important information. I could ...I had a great interaction with Franco - he helped me search for the right product for my needs, even if that wasn't with him. He was very patient and gave me a lot of important information. I could tell he really wanted me to succeed and get the right loan for my needs. One of the best interactions I've had with a mortgage specialist."

Stephen Lew

"Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and ...Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and explains every step of the way- he really is here 24/7 and was super helpful even at closing- which he didn’t even have too be on the phone for assistance- thsi was my first time trying rocket mortgage and now it will be my only way to apply for mortgage when buying - thank you Nik For helping every step of the way!! Miss chatting with u now that the housing process is over !"

Katrina Sevilla

"If I could give Sheryl more than 5 stars I would. Sheryl worked with us for about 6 months and she was so incredibly kind. She would connect with us weekly to see how our search was going and just ...If I could give Sheryl more than 5 stars I would. Sheryl worked with us for about 6 months and she was so incredibly kind. She would connect with us weekly to see how our search was going and just provide us encouragement to keep going even in the tough market we reside in. She is incredibly knowledgeable and I love that she can break down all of the complications that come with home buying to an every day person so easily. Not only did she care about our home buying process she would connect with us on a personal level as well which made the interaction that much better. We would happily recommend Sheryl to anybody who may be looking to start the home buying process with Rocket Mortgage. Thank you again for everything."

Sunshine Daniel

"Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be ...Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be very smooth, and it was. This was the very first time that I made a major business transaction and did not experience anxiety or stress from the beginning to the end of the process. Brandon, keep up the great work with putting your customer/client first and making them feel like you are taking the journey with them. Once again, thanks for representing Rocket Mortgage in a very excellent and professional way. I did not know of Rocket Mortgage until I returned a phone call, and you were on the other line. Thanks for a great first impression of you and this great company. I will refer others to you."

Richard Missera

"What is there to say! He was exceptional in the process of helping me get through the magnitude of the Refinance! He was GREAT in helping me work out the various steps from start to finish! His ...What is there to say! He was exceptional in the process of helping me get through the magnitude of the Refinance! He was GREAT in helping me work out the various steps from start to finish! His Professionalism made his Attitude easy to work with, during this entire function! This the reason why I have used Rocket Mortgage/Rocket because of the Excellence of Bob Radar! Thank You! Richard & Kathryn Missera"

Bob Craig

"The loan process for our Rocket Mortgage refinancing was nearly flawless, and the minor hiccups were handled quickly and professionally. I attribute all of this to Chelsea! She was responsive, ...The loan process for our Rocket Mortgage refinancing was nearly flawless, and the minor hiccups were handled quickly and professionally. I attribute all of this to Chelsea! She was responsive, clear, proactive and a pleasure to work with. I chose Rocket Mortgage because I had previously felt the task to refinance was a burden. I am pleased to report it was much easier than I could have predicted. Chelsea deserves credit for her great work and excellent representation of your company."

Richard Nuzzo

"Jana Sands was a joy to work with during our refinance. She contacted us to inform us that the Interest Rates were in a position to benefit our objectives of lowering our monthly payments and saving ...Jana Sands was a joy to work with during our refinance. She contacted us to inform us that the Interest Rates were in a position to benefit our objectives of lowering our monthly payments and saving us a significant amount in the long-term. We were not pleased with the time it took to finalize our loan. We held a mortgage with you that we were refinancing, and the estimated time to close our loan was 30-45 days... then we given a date of August 31st to close the loan. We closed the loan on September 15th because we woud be asked for 1 more piece of information at least 3 times. There was no reason why the processing dept. could not ask for the information once, we certainly provided it. This was not Jana's fault, this was out of her control, and Jana did her very best to assist us. But 90 days to close a refinance of one of your own loans seemed too long."

Raman Beitsayad

"Brandon made my first home buying experience so easy! From start to finish, he made the entire loan process smooth and stress-free. Brandon is not only professional but incredibly knowledgeable and ...Brandon made my first home buying experience so easy! From start to finish, he made the entire loan process smooth and stress-free. Brandon is not only professional but incredibly knowledgeable and patient, taking the time to explain every step in detail. He went above and beyond to find the best loan options tailored to my needs, and were always available to answer questions, no matter how small. If you're looking for someone who truly cares about your financial goals, I highly recommend working with Brandon!"

Taylor Urban

"Corey was wonderul from the beginning. He was not even assigned to us in the beginning, but filling in for a coworker when he found and resolved an issue with our profile BEFORE it became an issue. ...Corey was wonderul from the beginning. He was not even assigned to us in the beginning, but filling in for a coworker when he found and resolved an issue with our profile BEFORE it became an issue. Later, he was assigned to us. We found the perfect home, and Corey made sure we got into it. He was always available for our endless (and sometimes silly) questions and took every single one seriously. I wish we could gove Corey more than 5 stars. He made such a stressful experience so easy. My husband, two little girls, and I are now in our dream home because of Corey."