Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 127 of 373
Gene Wilson

"I can’t tell you how much I appreciate Michael!! He was truly a blessing to deal with through the entire mortgage process. He made things so much easier than what they appeared to be. He went above ...I can’t tell you how much I appreciate Michael!! He was truly a blessing to deal with through the entire mortgage process. He made things so much easier than what they appeared to be. He went above and beyond to help answer questions and he was always there when I had concerns. He even went as much to call me to check in when he was off of work. I will highly recommend him to everyone I know that is looking purchase a home. Thank you again Michael!! May God bless you in all that you do sir!!"

Yashica Preston

"I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to ...I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to clearly explain every step of the process, answered all of my questions with patience, and made what could have been a stressful experience feel smooth and manageable. Their attention to detail and commitment to finding the best possible options for my situation truly set them apart. I always felt like a priority, and their communication was consistent and transparent throughout. If you’re looking for someone who is trustworthy, efficient, and genuinely cares about their clients, I highly recommend this refinance representative. I couldn’t be more pleased with the service I received! Johnny you ROCK!!!!"

Wilhelmina Picard

"We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions ...We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions that helped us think through the process, ensuring we had all the information needed to make the best decision. Brian was responsive to our questions and concerns throughout our interactions, providing clear and helpful insights. Although we ultimately decided not to move forward with a refinance at this time, this decision was purely based on our financial situation and had nothing to do with Brian’s outstanding service. We greatly appreciate his guidance and professionalism, and when the time is right, we will reach out to Brian directly. Highly recommend!"

LeTina Guice

"I would like to take a moment to sincerely recognize and commend Justin Locklear for the exceptional service, professionalism, and dedication he demonstrated throughout my homebuying journey with ...I would like to take a moment to sincerely recognize and commend Justin Locklear for the exceptional service, professionalism, and dedication he demonstrated throughout my homebuying journey with Rocket Mortgage. From the very beginning, Justin served as a steady foundation during what can often be a stressful and overwhelming process. His communication was clear, timely, and reassuring every step of the way. He consistently displayed patience, integrity, and a genuine commitment to ensuring that I fully understood each phase of the loan and closing process. What stood out most was Justin’s ability to combine professionalism with compassion. He did not make me feel like just another client. Instead, he treated my journey with care, urgency, and personal investment. Whenever challenges or questions arose, Justin responded with confidence, solutions, and encouragement that brought peace of mind during critical moments. Because of his diligence, expertise, and unwavering support, I was able to successfully close on my new home with confidence and gratitude. His work ethic and customer service reflect the highest standards of excellence and truly deserve recognition. Justin Locklear is an incredible asset to Rocket Mortgage, and I wholeheartedly recommend him to anyone seeking a knowledgeable, trustworthy, and genuinely caring Loan Officer. His impact on this milestone moment in my life will never be forgotten."

Betton

"I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only ...I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only approved for my loan but fully informed and comfortable every step of the way. David took the time to understand my unique situation and worked tirelessly to find the best solutions. He was always available to answer my questions, provide updates, and offer guidance, making what could have been a stressful experience smooth and straightforward. His professionalism, expertise, and genuine care for my success were evident in everything he did. Thanks to David, I am now a proud homeowner, and I couldn’t be happier with the service I received. If you’re looking for a loan officer who truly goes all out for their clients, look no further than David Martinez. Highly recommended!"

Dale Carleton

"We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format ...We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format after I let him know that I understand things better if I don't only have audio input to go on. I really appreciated that extra care and patience. He made sure I had total confidence and comfort in the whole process and answered every question we had, even if it took him late into the evening on the phone with us. You can absolutely tell that Garrett cares about his customers. Thanks for everything!"

Katrina Sevilla

"If I could give Sheryl more than 5 stars I would. Sheryl worked with us for about 6 months and she was so incredibly kind. She would connect with us weekly to see how our search was going and just ...If I could give Sheryl more than 5 stars I would. Sheryl worked with us for about 6 months and she was so incredibly kind. She would connect with us weekly to see how our search was going and just provide us encouragement to keep going even in the tough market we reside in. She is incredibly knowledgeable and I love that she can break down all of the complications that come with home buying to an every day person so easily. Not only did she care about our home buying process she would connect with us on a personal level as well which made the interaction that much better. We would happily recommend Sheryl to anybody who may be looking to start the home buying process with Rocket Mortgage. Thank you again for everything."

Barbara Fairbanks

"Moe is an amazing Mortgage Banker. He is so kind, patient, knowledgeable, and made the process so easy. Moe kept me grounded when we had the issue with my husbands employment verification that was ...Moe is an amazing Mortgage Banker. He is so kind, patient, knowledgeable, and made the process so easy. Moe kept me grounded when we had the issue with my husbands employment verification that was the last issue holding up our closing. Being a government employee made the process difficult. Moe was always available to answer all my questions and help me through the process. Moe made this experience so pleasant. I would not want to work with any other banker than him. We will always be so grateful for all his hard work and making the process so easy and positive . His goal was to put us in a better position than he found us and he did. I believe we actually developed a great friendship. I cannot thank him enough for all his hard work and getting us closed within a short period of time."

Bob Craig

"The loan process for our Rocket Mortgage refinancing was nearly flawless, and the minor hiccups were handled quickly and professionally. I attribute all of this to Chelsea! She was responsive, ...The loan process for our Rocket Mortgage refinancing was nearly flawless, and the minor hiccups were handled quickly and professionally. I attribute all of this to Chelsea! She was responsive, clear, proactive and a pleasure to work with. I chose Rocket Mortgage because I had previously felt the task to refinance was a burden. I am pleased to report it was much easier than I could have predicted. Chelsea deserves credit for her great work and excellent representation of your company."

Shelly Larez

"I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure ...I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure a smooth and successful closing for my clients. Her expertise, attention to detail, and dedication truly set her apart. She navigated every step with professionalism and a genuine commitment to helping my clients secure their dream home. I highly recommend Rosa for anyone in need of a reliable and customer-focused lender. Thank you for making this experience exceptional both for my clients and myself!"