Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 127 of 397
Mike Assi
Mike Assi

Mike Assi
Rocket Mortgage
28 Reviews
Michael Maloney

"To Whom This May Concern If you need to finance or get a mortgage with any company, Rocket Mortgage is the way to go. From start to closing, everyone was helpful and knowledgeable. My wife and I had ...To Whom This May Concern If you need to finance or get a mortgage with any company, Rocket Mortgage is the way to go. From start to closing, everyone was helpful and knowledgeable. My wife and I had the pleasure of working with Mike Assi and he made our refinance process pleasant and made us feel extremely secure. Mike Assi was most helpful and he made us feel like a valued customer. He made our refinance experience very simple and the whole process was done online and over the phone. Mike was professional, courteous, and sensitive to our financial concerns. Answers to our questions were clear and concise and conducted in a most professional manner. Also, Mike was tentative to our needs and the whole experience was done in a more than efficient timely manner. We would highly recommend Rocket Mortgage and would like to thank Mike Assi again. Not only did we have any amazing experience, we also feel like we made a new friend. Thank You! Sincerely, Michael and Janet Maloney "

LeAndre Cooper
LeAndre Cooper

LeAndre Cooper
Rocket Mortgage
28 Reviews
Shenickwa Roscher

"I would like to tell the entire world about the phenomenal services I received at Rocket mortgage. Mr. LeAndre is the absolute BEST! This gentleman goes above and beyond for his clients. I can start...I would like to tell the entire world about the phenomenal services I received at Rocket mortgage. Mr. LeAndre is the absolute BEST! This gentleman goes above and beyond for his clients. I can start by saying his level of professionalism is impeccable. Follow up outstanding! Checks in with you every step of the way. He explains the process so transparent a baby could understand and that’s just what I needed being a first time home owner. Mr. LeAndre always is very prompt to return calls and address all concerns in real time. There were times when I became anxious through the process and he was there to reassure me that we were in the right track all is going well and explain next steps. Mr LeAndre has great patience and never is too busy to speak with his clients. Mr. LeAndre is extremely knowledgeable in his area of expertise, takes his work very seriously and genuinely cares about the clients he works with. Mr LeAndre ensures that he is on top of all needed paperwork necessary for the process to move forward and gives you time to obtain them. I could go on forever speaking about the wonderful experience I had working with him. I will recommend Rocket mortgage to everyone I encounter that is looking for a home. I can do this because of the great experience I had working with the company, and special thanks to Mr. LeAndre for it all! I shed so many tears of joy when we made it to finish line. I am a new home owner ! Some of the tears is because now I can’t find a reason to call and hear the voice that was so encouraging and empowering in my time of storm. It was all worth it in the end to meet a person with a heart of platinum and rare diamonds such as Mr. LeAndre ! Thank you Rocket mortgage!"

Mike Danzie
Mike Danzie

Mike Danzie
Rocket Mortgage
28 Reviews
Elijah Fletcher

"If navigating the turbulent seas of mortgage refinancing is an art, then Mike Danzie from Rocket Mortgage is a master artist. Engaging Mike's expertise in handling our cash-out refinancing was the ...If navigating the turbulent seas of mortgage refinancing is an art, then Mike Danzie from Rocket Mortgage is a master artist. Engaging Mike's expertise in handling our cash-out refinancing was the equivalent of hitting the "easy" button on a process that is notoriously anything but. His adept handling of our unique situation - which included a self-employed income and a bustling household of seven - transformed what felt like a financial labyrinth into a streamlined path with a clear exit. As a self-employed professional, I've always found financial processes to be akin to deciphering an ancient, arcane language. Mike's extensive knowledge and clear communication were like a Rosetta Stone to understanding the complex intricacies of our loan procedure, ensuring that not a single detail was lost in translation. His commitment to service is unparalleled, often going the extra mile - or in our case, hours into the night - to accommodate our schedule. He demonstrated remarkable patience and dedication, always available to answer our questions or solve unforeseen issues, ensuring a seamless process from start to finish. The exceptional customer service extended by Mike was nothing short of extraordinary. In a world where the term "customer service" often feels like a polite euphemism for "customer self-service," Mike’s conduct was a refreshing exception. The level of attention and care he invested into our case was not only comforting but deeply appreciated. On a personal note, I run a judo school that serves as a transformative place for its members, both young and old, to learn and grow. Much like judo, Mike's guidance was a transformative experience, helping us leverage our home's value to enrich our family's life and business. He was not just a mortgage professional; he became a facilitator of life-changing moments, just like the ones we create on the mats of our dojo. Mike's passion for his work and the extraordinary competency he brings to the table are worthy of recognizing. Any organization would benefit from having such a talented and dedicated individual in a leadership position. If Rocket Mortgage aims to not only reach but exceed the pinnacle of client satisfaction, then keeping a keen eye on Mike for promotion is the move. His work ethic and expertise set a standard in the lending industry, and our family can attest to that with profound gratitude. Promotion consideration aside, Mike Danzie has earned this stellar review, along with our family's heartfelt recommendation for anyone in need of mortgage-related services. If excellence had a name in the mortgage world, it would certainly be Mike Danzie of Rocket Mortgage."

Crystlaa Dixon
Crystlaa Dixon

Crystlaa Dixon
Rocket Mortgage
28 Reviews
Lorenzo Reyes

"Loved, loved working with Crystlaa Dixon. She was quick to answer all my questions, guided me through the process. I have refinanced a few times in the past, and while I did have a great experience ...Loved, loved working with Crystlaa Dixon. She was quick to answer all my questions, guided me through the process. I have refinanced a few times in the past, and while I did have a great experience with the others assisting me, Crystlaa far exceeded all the others. Please consider her for a management candidate position, she deserves it. Sincerely Lorenzo Reyes, a Happy Customer."

Taylor Dunn
Taylor Dunn

Taylor Dunn
Rocket Mortgage
28 Reviews
Stephen Gougeon

"I had the pleasure of working with Taylor Dunn at Rocket Mortgage, and I can confidently say he was by far the best part of my entire experience. Taylor went above and beyond to help obtain a much ...I had the pleasure of working with Taylor Dunn at Rocket Mortgage, and I can confidently say he was by far the best part of my entire experience. Taylor went above and beyond to help obtain a much better rate e and explained each item in detail if needed , and he made what can be a very stressful process feel clear, manageable, and even reassuring. He’s knowledgeable, responsive, and genuinely cares about helping his clients succeed. Honestly, I wish I could have worked with him through the entire process. Unfortunately, the way things are structured, he handles the initial portion and then you transition to someone else for closing—but if I had the choice, I would have stuck with Taylor from start to finish without hesitation. If you have the opportunity to work with him, take it. He sets the standard for what great service should look like."

Jasmine Gabriel
Jasmine Gabriel

Jasmine Gabriel
Rocket Mortgage
28 Reviews
Christina Burden

"Working with Jasmine was truly a blessing during a very stressful time. Refinancing my home felt overwhelming at times, but Jasmine was patient, kind, and always willing to answer my questions no ...Working with Jasmine was truly a blessing during a very stressful time. Refinancing my home felt overwhelming at times, but Jasmine was patient, kind, and always willing to answer my questions no matter how many I had. She took the time to explain things in a way I could understand and never made me feel rushed or like I was bothering her. Her support, professionalism, and genuine care helped me get through a process that felt intimidating and complicated at times. What stood out most was her patience. She was always responsive, kept me informed throughout the process, and made sure I understood what was happening every step of the way. I am so grateful for everything Jasmine did for me and would highly recommend her to anyone looking to refinance or purchase a home. Thank you, Jasmine, for your hard work, kindness, and dedication. You made a stressful process so much easier, and I truly appreciate everything you did for me."

Paul Gassman
Paul Gassman

Paul Gassman
Rocket Mortgage
28 Reviews
Marie Elena Monteiro

"I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But...I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But it was the best thing I ever did. My HELOC was climbing with the prime rates, OMG. I was just paying interest & the principal was never going down with those rates. Paul took the patience to calm me down. I was driving in "Beach" traffic & told him you have a captive audience while I am in my car- DAZZLE ME & he did. thank you"

Tameisha Hill
Tameisha Hill

Tameisha Hill
Rocket Mortgage
28 Reviews
Jamala Anthony Brown Rule

"Tameisha is literally the best!! I refinanced 5 years ago and the process took 2 months, even with me responding quickly and having a documents readily available. Tameisha made this process happen in ...Tameisha is literally the best!! I refinanced 5 years ago and the process took 2 months, even with me responding quickly and having a documents readily available. Tameisha made this process happen in 2 weeks! Remarkable! I’ve shared with other home owners and they were amazed how how quickly and smoothly this process was for me. She responded quickly, even on weekends and with a 3 hour time difference. Was a pleasure and hope to work with her later in the future. In the meantime, will definitely refer 🙂"

Donnie Kaepplinger
Donnie Kaepplinger

Donnie Kaepplinger
Rocket Mortgage
28 Reviews
Jessye Head

"Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all ...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!"

Candice Keele
Candice Keele

Candice Keele
Rocket Mortgage
28 Reviews
george mccoppin

"Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting ...Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting trees up when a branch broke and I fell and dislocated my shoulder and right elbow and broke my right wrist. While I was in the hospital they did a prescheduled physical. It turn out my prostrate cancer came back. My oldest son, who was a pharmacist in Fargo move here to help me. I gave him a rental house for coming here. He got a job at Carle hospital as a pharmacist. He started to help me at the farm but after 8 weeks he felt terrible. I rushed him to Carle and they ran test on him and it was determine he had a rare cancer of the appendix. I moved in with him and took him to Barnes and Northwestern to see if they could do anything. Northwestern did the surgery and after 6 hours closed him up. The head surgent said the cancer spread to every organ in his body and had 6 months to live. He past on May 19th 2024 at Carle hospital in my arms. I spent most of my savings taking care of him and finishing remodeling his house. I closed his estate in April of 2025. My oldest grandson said he would help me at the farm. I bought him a used pickup so he could drive down when he could. Alex was a son of another son of mine living here in Champaign. He was taking college courses at Parkland college at the time. In May of this year he took his own life. No one knows. Was well liked, no drugs. His services was on same day as my sons from previous year, May 19th. I helped with his funeral expenses. I was flat broke so I had to get this loan. Candice did everything a life long friend would do. She took the stress out of my life and checked on me on a daily basis. She's the greatest thing that has happen to me. I think God send me an angel!"