Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 129 of 400
Jeannine Ramey

"Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we ...Parker James was absolutely wonderful to work with. His deep knowledge and clear communication made the entire loan process feel manageable and stress-free. He guided us step by step, ensuring we understood every stage and always felt supported. Parker stayed in close contact throughout, keeping us informed and confident all the way to closing. The ability to complete everything electronically was an added convenience that made the experience even smoother. We’re truly grateful for his professionalism, patience, and exceptional service."

Michael White

"Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went ...Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went exactly that way. I was very apprehensive and he took time out to explain and walk me through the process. He was always available to answer any questions without hesitation and more importantly always polite. He never seem aggregated by my phone calls, text or emails. I would recommend him to anyone. I didn't realize that there were still humans such as Javier that are still in existence."

Jessye Head

"Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all ...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!"

Ca Xiao

"If I can give 6 star, I would. I was so happy that Amir was my loan officer. There is no doubt that chose a right loan officer is so important!!! Amir is very smart, patient and professional, he ...If I can give 6 star, I would. I was so happy that Amir was my loan officer. There is no doubt that chose a right loan officer is so important!!! Amir is very smart, patient and professional, he understands what a client's need. He was very helpful, responsive and efficient. It only took less than 4 weeks to schedule the closing. He monitored on the rate and helped me to lock the best interest rate. I am very satisfied with the loan experience, in terms of the service, interest rate and timeline. Indeed, Rocket Mortgage can be proud to have a loan officer like Amir who go extra miles in fulfilling tasks and responsibilities. I will definitely go for Amir if I purchase another house. And I would highly recommend Amir to my all family and friends when they need to apply for a mortgage. Amir, it's been a pleasure working with you and thank you so much!!!"

Peter-Emily Dodge

"working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on ...working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on hold for 30 minutes and gave us the run around. Within a minute of connecting with Rocket Mortgage Bob called us and walked us through the process like we were the only people in the world- we felt important and cared about. It was a refreshing thing! Bob was highly knowledgeable and professional, but he was also very personable and friendly. I just can't say enough good stuff about him and how enjoyable he made this journey!"

Kayla Cross

"There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know ...There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to get me my home. We have a closing date ready to come very soon. This would not be possible whatsoever without his help! His rating is certainly 12 stars out of 10; 5 starts does not even do justice."

John Alexander

"Christos did a superb job of helping us cross the finish line when we refinanced our home in March to take advantage of low intetest rates. The process was complicated by my two months hospitalization...Christos did a superb job of helping us cross the finish line when we refinanced our home in March to take advantage of low intetest rates. The process was complicated by my two months hospitalization abd skilled nursing care rehabilitation. He stayed on top of the situation, ensuring our locked rate didn't expire abd was flexible with our closing date. I would reach out to him in the future and would highly recommend him to friends and relatives. Friendly, professional, with keen attention to detail."

Okolo Johnson

"This was the best mortgage processing experience I have ever had! Shout out to Marissa! She responded almost immediately to my request, and she got my business. The other companies called later, and I...This was the best mortgage processing experience I have ever had! Shout out to Marissa! She responded almost immediately to my request, and she got my business. The other companies called later, and I respectfully declined! She refinanced my existing mortgage, paid off my car, had a cash out payment and I am saving almost $800 a month. I am so happy. The process was all electronic, so it was seamless and convenient. Thank you so much!"

Tina Chamberlain

"We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about ...We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about refinancing our mortgage due to the online process. However, having Alec guide us through every step made all the difference. Alec's friendly, approachable, and professional demeanor instantly put us at ease. He was always available to answer our questions, no matter how big or small, and took the time to explain every detail of the process with clarity and patience. His commitment to ensuring we fully understood each step was evident throughout the entire experience. What could have been a stressful and overwhelming process became a smooth and easy journey, thanks to Alec’s dedication, knowledge, and outstanding customer service. His level of professionalism and genuine care for our needs exceeded our expectations in every way. We are incredibly fortunate to have had the opportunity to work with him. We would wholeheartedly recommend Alec to anyone in our family or circle of friends who are looking to buy or refinance their home. Thank you, Alec, for making this process so enjoyable and stress-free. You’ve truly gone above and beyond, and we are deeply grateful for all of your help!"

Lisa Alvarez

"My husband and I were very fortunate to have had Tracy is our Representative for Rocket Mortgage. Her knowledge and guidance could not have made this process go any smoother. Thank you Tracy for your ...My husband and I were very fortunate to have had Tracy is our Representative for Rocket Mortgage. Her knowledge and guidance could not have made this process go any smoother. Thank you Tracy for your courtesy, kindness, patience, with us during the application process. And thank you Rocket Mortgage for having an incredible team member help us through the process. TRACY YOU ARE AWESOME. Thank you again for all your help."