Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 129 of 357
Steve Tyson

"As a first time homebuyer Patrick made me feel very comfortable with the home buying process. I never felt like I was getting scammed and truely felt like he was working in my best interest. My home ...As a first time homebuyer Patrick made me feel very comfortable with the home buying process. I never felt like I was getting scammed and truely felt like he was working in my best interest. My home buying experience was not easy as we had an unexpected heir to the property I was buying that needed to be found, but Patrick helped keep me updated and reassured every step of the way. Anyone buying a home would be lucky to use Rocket Mortgage and have Patrick as there rep."

Brian Guinther

"Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I ...Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I scheduled my closing online with the Title Company. Within a minute, Darien contacted me to see if wanted to close a couple days earlier and then he set it up for me while I was on the phone. This actually saved my around $3000. I was impressed that he took the initiative to make sure I got the best experience possible. I have used Rocket Mortgage in the past and have aleways had a great experience. However this time, it was a totally awesome experience due to Darien!"

John Dixon

"I was a real Estate Broker for 47 years. Many years it seemed the attitude of real estate home lenders was, "How can we deny this loan application ?" Then Quicken came along, now Rocket, with ...I was a real Estate Broker for 47 years. Many years it seemed the attitude of real estate home lenders was, "How can we deny this loan application ?" Then Quicken came along, now Rocket, with reprensentatives like Katelin. Professional, knowledgeable, capable, and willing to keep the applicent informed and on the path to owning a home! I cannot remember how many of my buyers that I referred to agents at Quicken and Rocket. Knowing that they would be well taken care with representatives like Katelin!! OUTSTANDING!"

Tom Thurow

"Brandon is the main reason we're so pleased with the entire process. He is always quick to respond and extremely knowledgeable and very personable. Interested in us as people and wanting our business....Brandon is the main reason we're so pleased with the entire process. He is always quick to respond and extremely knowledgeable and very personable. Interested in us as people and wanting our business. Rocket Mortgage would be well served to find more like Brandon. Our sincere appreciation for your help, Brandon!! Tom & Tammy T"

Dean Robison

"Teesha was such a joy to work with. Her knowledge and professionalism were such a great plus. She took time and listened to see exactly what we were wanting to achieve. After going over all the ...Teesha was such a joy to work with. Her knowledge and professionalism were such a great plus. She took time and listened to see exactly what we were wanting to achieve. After going over all the information she had a game plan and it was Fantastic. We couldn't have gotten a better person no matter how we tried. So thankful that she, Teesha was on the other end of the line when we called. Wonderful experience and if we ever do it again, well you know who we'll be calling. Her initials are TEESHA!! Thank You so very much, God Bless!"

Jemea Goso

"I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with ...I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with Rocket Mortgage, specifically working with Ben - if I could give him 10 stars, I would. From the moment I began working with Ben to my closing, he was extremely professional, knowledgeable, personable and most importantly, made me feel like I was his only client and wanted to do what was best for me and my situation. I can’t say enough positive things about Ben’s customer service, and Rocket Mortgage as a whole. Ben - looking forward to working with you again! Thank you!!"

Pam Barriere

"What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire...What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free. Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was seamless from start to finish. I would absolutely recommend Rocket Mortgage to friends or family members. Thank you again for making this process so smooth."

Eileen Bailey

"Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during ...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier.."

Misses Lewis

"I had an amazing experience working with Payton. From start to finish, she was completely hands-on and made sure I never felt lost or confused throughout the process. Every question I had — no matter ...I had an amazing experience working with Payton. From start to finish, she was completely hands-on and made sure I never felt lost or confused throughout the process. Every question I had — no matter how big or small — was answered thoroughly and promptly. What stood out most was her communication. She kept me informed at every single step, so I always knew exactly where things stood. If you're looking for a loan officer who genuinely cares about her clients and goes above and beyond, I highly recommend Payton. She made what can be a stressful process feel smooth and manageable."

Jeffrey Blydenburgh

"Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, ...Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, which the others we have dealt with did not. His answer to everything was in keeping with our goals not his. I hate dealing with people that really only want to sell you and literally tune out everything you say. Anyway, if you deal with any other company versus Rocket Mortgage, you just might be missing out. Rocket Mortgage was great, but Lytle made them "Perfect"."