Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 129 of 373
Darryl Brown
Darryl Brown

Darryl Brown
Rocket Mortgage
26 Reviews
Donny de Leon

"Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at ...Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at Rocket Mortgage. From our very first conversation, Darryl exemplified what it means to be a true professional in the financial industry. He took the time to listen to our concerns with genuine kindness and empathy. After experiencing significant frustration with Chase Bank regarding our home equity loan application, my husband and I found ourselves in a challenging position. Chase had strung us along for far too long, and their delays left us with pressing time constraints due to an upcoming home project and overseas travel. When I reached out to Darryl and explained our predicament, he immediately understood the urgency of our needs. He assured us that he would place an urgent request for our loan, acknowledging our status as current customers of Rocket Mortgage. I am thrilled to report that Darryl delivered on his promise. In less than a week, we are set to close on our loan this coming Monday. The contrast between our experience at Rocket Mortgage and our previous experience with Chase Bank is truly remarkable. We could not be happier with the service we received from Darryl. His professionalism, patience, and commitment to excellent customer service made a world of difference during this process. Thank you, Mr. Darryl Brown, for your outstanding support. We are incredibly grateful for your help and highly recommend your services to anyone in need of a loan specialist. Warm regards, Donny M De Leon David E Swanson"

Jon Budiongan
Jon Budiongan

Jon Budiongan
Rocket Mortgage
26 Reviews
Saurabh Labade Patil

"I had an outstanding experience working with Jon during my mortgage process. From start to finish, he demonstrated exceptional professionalism, attention to detail, and a genuine commitment to making ...I had an outstanding experience working with Jon during my mortgage process. From start to finish, he demonstrated exceptional professionalism, attention to detail, and a genuine commitment to making the process smooth and stress-free. He was always prompt in responding to my questions, clearly explained each step, and ensured all documentation was handled efficiently. Their knowledge of the loan process and ability to anticipate potential issues helped avoid delays and made me feel confident throughout. What truly stood out was their friendly demeanor and willingness to go above and beyond to ensure I was comfortable and informed. It’s rare to find someone so dedicated to both the technical and personal aspects of their role. Highly recommend him"

Ashlee Colella
Ashlee Colella

Ashlee Colella
Rocket Mortgage
26 Reviews
Heather Harrill

"Working with Ashlee on my home equity loan was an absolute pleasure from start to finish. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. From our very ...Working with Ashlee on my home equity loan was an absolute pleasure from start to finish. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. From our very first conversation, Ashlee took the time to explain every detail clearly, answer all my questions, and make sure I understood each step along the way. What really stood out was her professionalism and genuine care—she treated my situation like it truly mattered, not just another loan file. She kept me updated at every stage, responded quickly, and went above and beyond to ensure everything moved along efficiently. Thanks to Ashlee, what could’ve been an overwhelming process was actually easy and enjoyable. I couldn’t be happier with the service or the outcome. If you’re considering a home equity loan or any mortgage needs, ask for Ashlee—you’ll be in the best hands!"

Ryan Fries
Ryan Fries

Ryan Fries
Rocket Mortgage
26 Reviews
Jeanne Wasserman

"Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so ...Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so that I understood completely. He was also very good at answering my questions. Ryan is knowledgeable and helped me feel comfortable with my decision to refinance with Rocket Mortgage."

Jasmine Gabriel
Jasmine Gabriel

Jasmine Gabriel
Rocket Mortgage
26 Reviews
Deandra Aireiel

"Writing a review for the experience my Godmother Natosha Pannell had with Jasmine since she doesn’t have Facebook. Jasmine was phenomenal and truly is an asset to Rocket Mortgage. She was ...Writing a review for the experience my Godmother Natosha Pannell had with Jasmine since she doesn’t have Facebook. Jasmine was phenomenal and truly is an asset to Rocket Mortgage. She was knowledgeable and patient, checking in every step of the way. She ensured she was comfortable, and the experience was seamless. Jasmine was more than a Senior Banker; she had such an amazing disposition leaving my Godmother impressed with her compassion,  professionalism and customer service.  She even recommended her when my wife and I are ready to purchase a home. Thanks for all you did, we really appreciate it."

Cory Greczyn
Cory Greczyn

Cory Greczyn
Rocket Mortgage
26 Reviews
Kathy Kadilak

"My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then ...My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then facilitated our work with another Rocket Mortgage pro to secure the loan. Cory followed up to ensure that all was going smoothly. Many thanks, Cory, for all of your advice and assistance! - Kathy and Steve Kadilak"

Nikki Green
Nikki Green

Nikki Green
Rocket Mortgage
26 Reviews
Kimber Gay

"Nikki Green is the best! As a first time home buyer, she took the time to explain things when I was confused on numbers or unsure of where to turn next. As a veteran, I can truly appreciate both her ...Nikki Green is the best! As a first time home buyer, she took the time to explain things when I was confused on numbers or unsure of where to turn next. As a veteran, I can truly appreciate both her attention to detail and her dedication to every task. Nikki doesn't let things go, she follows through and she follows up always! She catches things others would miss, right down to a pause in a conversation that signals I'm a little lost! Never not once did I feel like I was holding her up, she never rushed or pressured me in anything. At the same time, there was never a moments hesitation in either answering a question or stating she would find out about an answer and let me know. She genuinely cares about her customers, she listens! She goes above and beyond to see that everything is handled correctly. The best part is that she does all of that with joy and energy and a 'let's get it done' attitude that could motivate anyone! This whole first time buying a home thing was a bit daunting at times, Nikki eased that by being confident in the process! She assured me that rocket would have my back, and she did your company proud by standing by that statement at every turn. She works as hard as any soldier and she takes pride in what she does! I could go on and on. Nikki is top notch at her job. She is efficient, she is patient, she is smart, she is thorough, she so dedicated and she is 100% an asset to Rocket Mortgage. I'm so grateful she was my banker!"

Darien Harmer
Darien Harmer

Darien Harmer
Rocket Mortgage
26 Reviews
Brian Guinther

"Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I ...Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I scheduled my closing online with the Title Company. Within a minute, Darien contacted me to see if wanted to close a couple days earlier and then he set it up for me while I was on the phone. This actually saved my around $3000. I was impressed that he took the initiative to make sure I got the best experience possible. I have used Rocket Mortgage in the past and have aleways had a great experience. However this time, it was a totally awesome experience due to Darien!"

Steven Hoarau
Steven Hoarau

Steven Hoarau
Rocket Mortgage
26 Reviews

"I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and ...I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and From start to finish, I felt informed, supported, and ultimately empowered by the exceptional service provided. One aspect that truly stood out was the level of detail and transparency. Steven took the time to explain all the terms, options, and potential outcomes, ensuring that we were well-informed every step of the way. What really impressed me was how they prepared me for the worst-case scenarios, outlining potential challenges and risks, and discussing viable solutions to mitigate them."

Hamzah Khachiche
Hamzah Khachiche

Hamzah Khachiche
Rocket Mortgage
26 Reviews
Jo Blake

"Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and...Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and even saved me about eight days on an early closing date because of my timeline. His efficiency and professionalism made the entire experience smooth and stress‑free."