Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 130 of 397
Anthony DeCristofaro

"We started to seriously consider a refinance of our current mortgage on April 30. Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all ...We started to seriously consider a refinance of our current mortgage on April 30. Virtually the entire transaction was done online or by phone. Document uploads were easy. Staff members were all knowledgeable and responsive either when e-mailing back or returning phone calls. There were three primary members involved: Tom was the mortgage banker who handled the initial application and he stayed in touch with us throughout the process. After the loan was underway, he handed off the paperwork collection to a processing specialist. Finally, a closing agent capped off the details at the end. When it came time for closing, we were on vacation and a notary was arranged to come to our condo that was 300 miles from home. Done deal on May 25. Old mortgage paid off before the June payment was due. New mortgage saves almost $200/month over the prior loan. Plus, they provided a credit of $3K toward closing costs while the loan shaved more than 1.25 points off our APR. We shopped around and told Tom what he needed to do to get our business. He delivered. "

Salim Butler

"I definitely see why Rocket Mortgage wins awards hands down every year for their service. This has been the quickest and most enjoyable loan application/refi experience that I have ever had. Their ...I definitely see why Rocket Mortgage wins awards hands down every year for their service. This has been the quickest and most enjoyable loan application/refi experience that I have ever had. Their digital portal allows you to upload all your docs quickly and it shows you progress on the process. Then their is Kyle (from Detroit) who made the process easy to understand and was great with his follow up. My own bank (Chase) could not even come close to the rate I received or the service level (and I have my current home mortgage with them). Why go with anybody other than Rocket Mortgage.....the process is as fast as a “rocket”"

Charlene LeClair

"Jason Boike was a pleasure to deal with when we chose to re-fi our home. Our circumstances were different & somewhat challenging, as my husband suffered a massive stroke 2 + years prior to this. We ...Jason Boike was a pleasure to deal with when we chose to re-fi our home. Our circumstances were different & somewhat challenging, as my husband suffered a massive stroke 2 + years prior to this. We had previously dealt with Rocket Mortgage and were happy, so we chose to do business with them again. Jason was very professional and patient, and that was just what we needed. We plan to do future business with Jason depending on our future needs. Thanks again!"

Branden DeBrock

"David was truly astounding and made the best out of a very difficult situation that was handed to him. I am beyond grateful for the level of experience, knowledge, honesty, and sincerity he treated us...David was truly astounding and made the best out of a very difficult situation that was handed to him. I am beyond grateful for the level of experience, knowledge, honesty, and sincerity he treated us with. Nothing is always easy in life and when met with difficult challenges on our refinance David kept us cool calm and collected and helped us push through. I can’t thank you enough David!"

Saurabh Labade Patil

"I had an outstanding experience working with Jon during my mortgage process. From start to finish, he demonstrated exceptional professionalism, attention to detail, and a genuine commitment to making ...I had an outstanding experience working with Jon during my mortgage process. From start to finish, he demonstrated exceptional professionalism, attention to detail, and a genuine commitment to making the process smooth and stress-free. He was always prompt in responding to my questions, clearly explained each step, and ensured all documentation was handled efficiently. Their knowledge of the loan process and ability to anticipate potential issues helped avoid delays and made me feel confident throughout. What truly stood out was their friendly demeanor and willingness to go above and beyond to ensure I was comfortable and informed. It’s rare to find someone so dedicated to both the technical and personal aspects of their role. Highly recommend him"

Billy Napier

"We were new at the Real Estate business and we were extremely lucky to find Mr. Gabriel Delgado. We could not have wanted a better Realtor. He came to us, explained the process in detail and in a way...We were new at the Real Estate business and we were extremely lucky to find Mr. Gabriel Delgado. We could not have wanted a better Realtor. He came to us, explained the process in detail and in a way that novices like us could fully appreciate and understand. He has been with us every step of the way even going out of his way so we were able to get the best rates and deals as we were dealing with quite a bit of money. I can’t say enough good things about him and the firm he represents. He is a huge asset to Qiicken Loans and anyone fortunate enough to have him on your team. He is very smart, articulate and professional in the way he conducts business dealings with his clients. There are not enough good things I can say about Mr. Delgado and I would highly recommend him to anyone that is about to find money to purchase a home. I would be available to talk with anyone who needs my input into looking for funding for a mortgage. I can’t thank Mr. Delgado enough for his help and insight into buying our home. Please don’t pass him up because you won’t find a better Realtor any where. Sincerely, Billy Joe Napier 813-523-0917"

Rick Traverse

"Jacob is by far the best real estate professional I have ever dealt with. Recommended the best loan for me. Took me step by step through every part of the loan process. Very thorough and always kept ...Jacob is by far the best real estate professional I have ever dealt with. Recommended the best loan for me. Took me step by step through every part of the loan process. Very thorough and always kept me informed of what was going on. We had some difficult things on my loan that became quite frustrating but Jacob was patient and always told me what was happening and saw everything through to the very end. I would recommend him to anyone and in fact I already have referred him to a coworker. Thanks Jacob for an outstanding job!"

Geoffrey Yoder

"I can not say enough great things about how professional and helpful Laura was in helping us refinance our Condo. Her understanding and ability to explain the process, concern for us in making sure ...I can not say enough great things about how professional and helpful Laura was in helping us refinance our Condo. Her understanding and ability to explain the process, concern for us in making sure we were comfortable with the process moving forward was exceptional. The entire process was much easier and much faster than I anticipated with a lot less stress. I could go on and on but the point is I highly recommend Laura to anyone looking to refinance!! Thanks for your help Laura!!!"

"I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and ...I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and From start to finish, I felt informed, supported, and ultimately empowered by the exceptional service provided. One aspect that truly stood out was the level of detail and transparency. Steven took the time to explain all the terms, options, and potential outcomes, ensuring that we were well-informed every step of the way. What really impressed me was how they prepared me for the worst-case scenarios, outlining potential challenges and risks, and discussing viable solutions to mitigate them."

Juliann Obrien

"I just wrapped up my refinancing with Rocket Mortgage, and I have to say—working with Sean was an absolute pleasure. He made the entire process feel smooth and stress-free from start to finish. Sean ...I just wrapped up my refinancing with Rocket Mortgage, and I have to say—working with Sean was an absolute pleasure. He made the entire process feel smooth and stress-free from start to finish. Sean was professional, kind, and always available whenever I had a question (and trust me, I had plenty!). He explained everything clearly, never rushed me, and made sure I felt comfortable and confident every step of the way. It truly felt like he was in my corner the whole time. If you’re thinking about refinancing, I couldn’t recommend Sean more. He made what could have been a nerve-wracking process incredibly easy, and I’m so grateful for all his help. Thank you, Sean—truly top-notch service. — Julie O’Brien"