Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 130 of 373
Ryan Klementowski
Ryan Klementowski

Ryan Klementowski
Rocket Mortgage
26 Reviews
Chandos Lough

"Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was ...Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was magnificent and we highly recommend. Every part of the process seemed seamless and flawless. It was absolutely such an easy and fast process. In the future we plan to use Ryan. We have him saved in our phones."

Matt Laitila
Matt Laitila

Matt Laitila
Rocket Mortgage
26 Reviews
Eileen Bailey

"Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during ...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier.."

Gustavo Lazaro
Gustavo Lazaro

Gustavo Lazaro
Rocket Mortgage
26 Reviews
Jeffery Smith

"I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very ...I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very professional, and answered every one of my questions. He made me feel very at ease. Gustavo walked me through every step in my home buying experience. Being in sales myself his follow up with me was unbelievable, always checking in with me to see if I needed any assistance with anything. Not only was he my contact through Rocket he became a friend. I would highly recommend Gustavo to anyone thinking about the purchase of a new home. Thank you so much for all you have done to make the experience so easy and flaw"

Brandon Paschall
Brandon Paschall

Brandon Paschall
Rocket Mortgage
26 Reviews
Sunshine Daniel

"Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be ...Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be very smooth, and it was. This was the very first time that I made a major business transaction and did not experience anxiety or stress from the beginning to the end of the process. Brandon, keep up the great work with putting your customer/client first and making them feel like you are taking the journey with them. Once again, thanks for representing Rocket Mortgage in a very excellent and professional way. I did not know of Rocket Mortgage until I returned a phone call, and you were on the other line. Thanks for a great first impression of you and this great company. I will refer others to you."

Brian Paul
Brian Paul

Brian Paul
Rocket Mortgage
26 Reviews
Rahul Gupta

"I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up ...I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up on paperwork and let me know the status of my refi. The whole process was very low-stress, and Rocket Mortgage's online portal for paperwork management is by far the best one I personally have seen. Thanks, Brian! This was a great experience."

Brooklyn Sabin
Brooklyn Sabin

Brooklyn Sabin
Rocket Mortgage
26 Reviews
David Louis

"So I'll say this...when you start the process of getting a loan it's very confusing. For me, I just wanted to make sure I wasn't getting a bad deal. Brooklyn made the experience great. If you are ...So I'll say this...when you start the process of getting a loan it's very confusing. For me, I just wanted to make sure I wasn't getting a bad deal. Brooklyn made the experience great. If you are like me and are overwhelmed with all the fees and details - you need someone who will break it down for you and take the time to do so in a way that is simple to digest. Brooklyn did exactly that. And she went as far as to look up all the exact numbers for my new house taxes and insurance etc. Other just asked me for that detail and used it as round numbers. Did this matter? Maybe not for some..but for me it did. You are in good hands with Brooklyn. You know in your gut that she is there to help. With all the stress of buying a home - we all could use someone like that. thx!"

Matthew Sitto
Matthew Sitto

Matthew Sitto
Rocket Mortgage
26 Reviews
Jeff Gorman

"Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called...Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called me back, before I had the chance to reinitiate with him, when we could proceed with the refi. I have passed along our experience working with Matthew and haved recommended several of our friends to contact him, when they're ready to refi or purchase. GREAT JOB MATTHEW!!!"

Kyle Swider
Kyle Swider

Kyle Swider
Rocket Mortgage
26 Reviews
Janet Perry

"I can't say enough wonderful things about Kyle and my experience with Rocket Mortgage. He was absolutely fantastic - completely upfront about all communication, set expectations and was patient and ...I can't say enough wonderful things about Kyle and my experience with Rocket Mortgage. He was absolutely fantastic - completely upfront about all communication, set expectations and was patient and kind! You can tell that he knows his job and his business very well and took the time to explain everything and answer all questions we had. I would recommend him to EVERYONE!"

Malii Taubman
Malii Taubman

Malii Taubman
Rocket Mortgage
26 Reviews
Insof Sari

"Working with Malii for the second time has only reaffirmed our belief that she is the best banker we could ever ask for. As our trusted Home Loan Expert, Malii's dedication to crafting the perfect ...Working with Malii for the second time has only reaffirmed our belief that she is the best banker we could ever ask for. As our trusted Home Loan Expert, Malii's dedication to crafting the perfect home loan experience is unmatched. With the assistance of the intuitive online tools from Rocket Mortgage®, she ensures that every aspect of the loan process is clear, making us feel confident that we're making the best choices for our needs. The peace of mind that comes with working with such a knowledgeable and committed expert is invaluable. Malii's professionalism, expertise, and genuine care for her clients make her stand out as a remarkable banker. We highly recommend working with Malii to anyone looking for a seamless and supportive home loan process. Thank you, Malii, for making our home loan experience so positive once again!"

Hope Tolitsky
Hope Tolitsky

Hope Tolitsky
Rocket Mortgage
26 Reviews
Tim Boehland

"⭐️⭐️⭐️⭐️⭐️ Hope Tolitsky was absolutely incredible to work with! From start to finish, she guided us through the entire mortgage process with patience, professionalism, and true expertise. She was ...⭐️⭐️⭐️⭐️⭐️ Hope Tolitsky was absolutely incredible to work with! From start to finish, she guided us through the entire mortgage process with patience, professionalism, and true expertise. She was always available to answer questions, explain our options, and make sure we felt confident every step of the way. Thanks to Hope, our experience with Rocket Mortgage was smooth, stress-free, and surprisingly enjoyable. We couldn’t be more grateful for her help and highly recommend her to anyone looking for a trusted mortgage professional!"