Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 128 of 397
Shane Keeler
Shane Keeler

Shane Keeler
Rocket Mortgage
28 Reviews
Fatima Al

"I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is...I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is always there to lend a helping hand. His dedication to his work and his commitment to my success are truly commendable. What sets him apart is his ability to provide clear, actionable feedback that truly makes a difference. His insights are not just helpful but empowering, allowing me to move forward with confidence and clarity. His unwavering support and expertise have significantly impacted my business, and I am incredibly grateful for his leadership. Thank you for being such a fantastic leader and for always being available to help, no matter when or where. Your guidance has been invaluable, and I’m fortunate to have you in my corner."

Johnny Lazenby
Johnny Lazenby

Johnny Lazenby
Rocket Mortgage
28 Reviews
Yashica Preston

"I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to ...I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to clearly explain every step of the process, answered all of my questions with patience, and made what could have been a stressful experience feel smooth and manageable. Their attention to detail and commitment to finding the best possible options for my situation truly set them apart. I always felt like a priority, and their communication was consistent and transparent throughout. If you’re looking for someone who is trustworthy, efficient, and genuinely cares about their clients, I highly recommend this refinance representative. I couldn’t be more pleased with the service I received! Johnny you ROCK!!!!"

Brian Leach
Brian Leach

Brian Leach
Rocket Mortgage
28 Reviews
Wilhelmina Picard

"We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions ...We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions that helped us think through the process, ensuring we had all the information needed to make the best decision. Brian was responsive to our questions and concerns throughout our interactions, providing clear and helpful insights. Although we ultimately decided not to move forward with a refinance at this time, this decision was purely based on our financial situation and had nothing to do with Brian’s outstanding service. We greatly appreciate his guidance and professionalism, and when the time is right, we will reach out to Brian directly. Highly recommend!"

Justin Locklear
Justin Locklear

Justin Locklear
Rocket Mortgage
28 Reviews
LeTina Guice

"I would like to take a moment to sincerely recognize and commend Justin Locklear for the exceptional service, professionalism, and dedication he demonstrated throughout my homebuying journey with ...I would like to take a moment to sincerely recognize and commend Justin Locklear for the exceptional service, professionalism, and dedication he demonstrated throughout my homebuying journey with Rocket Mortgage. From the very beginning, Justin served as a steady foundation during what can often be a stressful and overwhelming process. His communication was clear, timely, and reassuring every step of the way. He consistently displayed patience, integrity, and a genuine commitment to ensuring that I fully understood each phase of the loan and closing process. What stood out most was Justin’s ability to combine professionalism with compassion. He did not make me feel like just another client. Instead, he treated my journey with care, urgency, and personal investment. Whenever challenges or questions arose, Justin responded with confidence, solutions, and encouragement that brought peace of mind during critical moments. Because of his diligence, expertise, and unwavering support, I was able to successfully close on my new home with confidence and gratitude. His work ethic and customer service reflect the highest standards of excellence and truly deserve recognition. Justin Locklear is an incredible asset to Rocket Mortgage, and I wholeheartedly recommend him to anyone seeking a knowledgeable, trustworthy, and genuinely caring Loan Officer. His impact on this milestone moment in my life will never be forgotten."

Bob Luker
Bob Luker

Bob Luker
Rocket Mortgage
28 Reviews
Peter-Emily Dodge

"working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on ...working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on hold for 30 minutes and gave us the run around. Within a minute of connecting with Rocket Mortgage Bob called us and walked us through the process like we were the only people in the world- we felt important and cared about. It was a refreshing thing! Bob was highly knowledgeable and professional, but he was also very personable and friendly. I just can't say enough good stuff about him and how enjoyable he made this journey!"

Ty Lum
Ty Lum

Ty Lum
Rocket Mortgage
28 Reviews
Warren Coker

"I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage ...I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage industry is impressive, but what truly stood out was the sense of security he provided. He assured me from day one that he had my best interests at heart, and he absolutely delivered on that promise. It’s rare to find that combination of expertise and genuine integrity. Thanks, Ty, for making this such a smooth process!"

David Martinez
David Martinez

David Martinez
Rocket Mortgage
28 Reviews
Betton

"I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only ...I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only approved for my loan but fully informed and comfortable every step of the way. David took the time to understand my unique situation and worked tirelessly to find the best solutions. He was always available to answer my questions, provide updates, and offer guidance, making what could have been a stressful experience smooth and straightforward. His professionalism, expertise, and genuine care for my success were evident in everything he did. Thanks to David, I am now a proud homeowner, and I couldn’t be happier with the service I received. If you’re looking for a loan officer who truly goes all out for their clients, look no further than David Martinez. Highly recommended!"

Garrett Merrill
Garrett Merrill

Garrett Merrill
Rocket Mortgage
28 Reviews
Dale Carleton

"We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format ...We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format after I let him know that I understand things better if I don't only have audio input to go on. I really appreciated that extra care and patience. He made sure I had total confidence and comfort in the whole process and answered every question we had, even if it took him late into the evening on the phone with us. You can absolutely tell that Garrett cares about his customers. Thanks for everything!"

Mike Nordby
Mike Nordby

Mike Nordby
Rocket Mortgage
28 Reviews
Kayla Cross

"There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know ...There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to get me my home. We have a closing date ready to come very soon. This would not be possible whatsoever without his help! His rating is certainly 12 stars out of 10; 5 starts does not even do justice."

Christos Papaioannou
Christos Papaioannou

Christos Papaioannou
Rocket Mortgage
28 Reviews
John Alexander

"Christos did a superb job of helping us cross the finish line when we refinanced our home in March to take advantage of low intetest rates. The process was complicated by my two months hospitalization...Christos did a superb job of helping us cross the finish line when we refinanced our home in March to take advantage of low intetest rates. The process was complicated by my two months hospitalization abd skilled nursing care rehabilitation. He stayed on top of the situation, ensuring our locked rate didn't expire abd was flexible with our closing date. I would reach out to him in the future and would highly recommend him to friends and relatives. Friendly, professional, with keen attention to detail."