Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 126 of 357
Jeni Vanornum

"I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to...I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to respond, always available for updates, and lightning-fast in getting us a lender letter when we needed it. He not only kept me in the loop every step of the way, but also proactively reached out to the listing agent—a rare and impressive touch! The listing broker even told me that one of the deciding factors in choosing our offer (over four others!) was James’s outstanding communication and confidence in the loan process. He and his team closed the loan in under 17 days—which is practically superhero speed in today’s market. I’ll admit, I was initially hesitant about working with Rocket Mortgage, but after this experience, I can confidently say that as long as James and his team are involved, I’ll be thrilled to partner with them again."

Branden DeBrock

"David was truly astounding and made the best out of a very difficult situation that was handed to him. I am beyond grateful for the level of experience, knowledge, honesty, and sincerity he treated us...David was truly astounding and made the best out of a very difficult situation that was handed to him. I am beyond grateful for the level of experience, knowledge, honesty, and sincerity he treated us with. Nothing is always easy in life and when met with difficult challenges on our refinance David kept us cool calm and collected and helped us push through. I can’t thank you enough David!"

Heather Harrill

"Working with Ashlee on my home equity loan was an absolute pleasure from start to finish. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. From our very ...Working with Ashlee on my home equity loan was an absolute pleasure from start to finish. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. From our very first conversation, Ashlee took the time to explain every detail clearly, answer all my questions, and make sure I understood each step along the way. What really stood out was her professionalism and genuine care—she treated my situation like it truly mattered, not just another loan file. She kept me updated at every stage, responded quickly, and went above and beyond to ensure everything moved along efficiently. Thanks to Ashlee, what could’ve been an overwhelming process was actually easy and enjoyable. I couldn’t be happier with the service or the outcome. If you’re considering a home equity loan or any mortgage needs, ask for Ashlee—you’ll be in the best hands!"

Billy Napier

"We were new at the Real Estate business and we were extremely lucky to find Mr. Gabriel Delgado. We could not have wanted a better Realtor. He came to us, explained the process in detail and in a way...We were new at the Real Estate business and we were extremely lucky to find Mr. Gabriel Delgado. We could not have wanted a better Realtor. He came to us, explained the process in detail and in a way that novices like us could fully appreciate and understand. He has been with us every step of the way even going out of his way so we were able to get the best rates and deals as we were dealing with quite a bit of money. I can’t say enough good things about him and the firm he represents. He is a huge asset to Qiicken Loans and anyone fortunate enough to have him on your team. He is very smart, articulate and professional in the way he conducts business dealings with his clients. There are not enough good things I can say about Mr. Delgado and I would highly recommend him to anyone that is about to find money to purchase a home. I would be available to talk with anyone who needs my input into looking for funding for a mortgage. I can’t thank Mr. Delgado enough for his help and insight into buying our home. Please don’t pass him up because you won’t find a better Realtor any where. Sincerely, Billy Joe Napier 813-523-0917"

chuck irek

"Working with Jenna was the primary reason for us to work with Rocket. Now she might have had an edge on the competition because we have been BIG ROCKET FANS ever since we Refinanced our home 10 years ...Working with Jenna was the primary reason for us to work with Rocket. Now she might have had an edge on the competition because we have been BIG ROCKET FANS ever since we Refinanced our home 10 years ago and dropped our rate from 7.5% to 3.25%. But it is more than the rate drop. Somehow everything that Rocket does seems to go smoothly and without confusion. It is our opinion that Jenna was the Prime Mover (no pun intended) in this latest transaction. We were about to thank her ourselves but we are delighted to be able to say these things to a larger audience. Please thank her on our behalf. Chuck and Patti Irek"

Katie Scarlett

"After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls ...After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls and texts every time I had questions and she got answers. My refi was done in record time with zero hassles. It was great working with her and I have already referred friends and family."

Sally Carter

"We started the the refinance process with Rocket Mortgage and worked with a couple of people that assisted us with acquiring information and documents that would be required. Then at the point when we...We started the the refinance process with Rocket Mortgage and worked with a couple of people that assisted us with acquiring information and documents that would be required. Then at the point when we were beginning the mortgage process in earnest we were assigned to Katlyn Hughes who became our go to Rocket Mortgage representative. Any mortgage process has many parts and can be lengthy. In addition to the expected elements that are dealt with, unexpected things arise that have to be addressed sometimes in a fairly short time frame in order to stay on track for the target closing date. Our refi was no exception. Katlyn was magnificent in assuaging our concerns and assisting us in completing all of the requirements in a very timely manner to allow us to achieve the target closing date. Katlyn was always quickly responsive to all of our questions and concerns and dealt with us in a pleasant, responsive and professional manner. We feel very fortunate to have had Katlyn as our ROCKET rep. Of course all of the ROCKET representatives we dealt with were also quite impressive."

Andrew Walicki

"While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every ...While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every step of the way towards being a first time home owner. Michele was so kind to go into detail in each of these steps, making sure I was understanding what she was telling me and that I had a grasp on everything she was explaining to me. She even went into the minutiae of so many options that I did not even know were available to me. She was far from overbearing and pushy. She was the complete opposite - kind, patient, willing to talk with me at a very rudimentary level (which is needed for me) to make sure I understood where I stood in this complicated process. I was so fortunate to be put in touch with Michele, as I have been blown off by every realtor and person in this profession - and other professions for that matter. She is a true gem and someone that is rare in this world nowadays. She actually takes the time to make sure that you are comfortable with moving forward and putting forth suggestions so that I can find the correct path forward for myself. I was truly so fortunate and happy that I crossed paths with Michele."

Lisa Butcher

"My first contact with Rocket Mortgage was with Peumi and we are very thankful for that. Peumi is very knowledgeable of the industry and was very helpful during the entire refinancing process. Peumi ...My first contact with Rocket Mortgage was with Peumi and we are very thankful for that. Peumi is very knowledgeable of the industry and was very helpful during the entire refinancing process. Peumi took the time to answer all of our concerns and was full hands on during our entire refinancing process and helped us over come some hurdles. She continued to work diligently to make our refinancing as seamless as possible. Peumi even followed up after our closing. Peumi is an excellent example of what outstanding customer service is. We would definitely recommend Peumi and Rocket mortgage."

Cyndi Jones

"I recently had the pleasure of working with Marius for my 2nd refi over time. My initial experience with Marius was a refi with cash out, my most recent was just a refi for lower interest/payment and ...I recently had the pleasure of working with Marius for my 2nd refi over time. My initial experience with Marius was a refi with cash out, my most recent was just a refi for lower interest/payment and no cash out. In both cases he always exceeds my expectations, communicated all scenarios that would be available to me, and his due diligence provided me the Best of any scenario while keeping the numbers where I needed them to be. He's very professional, knowledgeable and expeditious. His customer skills are unlike many I've had to deal with since moving to SC although he's out of State. The process was seamless. I highly recommend Marius and Rocket Mortgage to those who may be looking to finance a home, refi etc. He is a true asset to Rocket. Thank you Marius for getting me through my refi's."