Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 126 of 397
Javier Jimenez
Javier Jimenez

Javier Jimenez
Rocket Mortgage
29 Reviews
Michael White

"Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went ...Javier provides superior service that you can get. One of the traits that I admire and appreciate most was his honesty and patience. What he told me and the way it was suppose to happen, things went exactly that way. I was very apprehensive and he took time out to explain and walk me through the process. He was always available to answer any questions without hesitation and more importantly always polite. He never seem aggregated by my phone calls, text or emails. I would recommend him to anyone. I didn't realize that there were still humans such as Javier that are still in existence."

Hamzah Khachiche
Hamzah Khachiche

Hamzah Khachiche
Rocket Mortgage
29 Reviews
Jo Blake

"Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and...Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and even saved me about eight days on an early closing date because of my timeline. His efficiency and professionalism made the entire experience smooth and stress‑free."

Ryan Klementowski
Ryan Klementowski

Ryan Klementowski
Rocket Mortgage
29 Reviews
Chandos Lough

"Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was ...Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was magnificent and we highly recommend. Every part of the process seemed seamless and flawless. It was absolutely such an easy and fast process. In the future we plan to use Ryan. We have him saved in our phones."

Ryan Kowalik
Ryan Kowalik

Ryan Kowalik
Rocket Mortgage
29 Reviews
Richard Turner

"My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed...My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed on our new home yesterday and everything went great!! We will be forever grateful to Ryan for treating us with respect, kindness, and understanding throughout our process!! Thank you Ryan,we wish you the very best in your career with Rocket Mortgage, they are lucky to have you!! Richard and Daphne Turner"

Marissa Plumb
Marissa Plumb

Marissa Plumb
Rocket Mortgage
29 Reviews
Okolo Johnson

"This was the best mortgage processing experience I have ever had! Shout out to Marissa! She responded almost immediately to my request, and she got my business. The other companies called later, and I...This was the best mortgage processing experience I have ever had! Shout out to Marissa! She responded almost immediately to my request, and she got my business. The other companies called later, and I respectfully declined! She refinanced my existing mortgage, paid off my car, had a cash out payment and I am saving almost $800 a month. I am so happy. The process was all electronic, so it was seamless and convenient. Thank you so much!"

Leo Vuktilaj
Leo Vuktilaj

Leo Vuktilaj
Rocket Mortgage
29 Reviews
Hunter Quinn

"I'd give 10 stars if I could! Leo was such extremely helpful, understanding and professional!!! I told Leo I had shopped the loan around several places already and wanted better rate and lower cash ...I'd give 10 stars if I could! Leo was such extremely helpful, understanding and professional!!! I told Leo I had shopped the loan around several places already and wanted better rate and lower cash to close. But above all I had a VERY TIGHT timeliness and needed to close in right around 30 days, He first told me, "this is going to be so easy, just wait and you'll see".. he was spot on, it couldn't have been any easier. He was spot on, it couldn't have gone any easier and smoother. He did get me a much lower rate than other as well as closing it in the timeframe I asked for! What a blessing! During the process Leo went above and beyond to answer all questions and ensuring I was comfortable with all info. He even called me after hours I believe because I expressed i wasnt understanding something! Grade A representative of Rocket Mortgage!!!! The only hiccup we had was Hurricane Helene which was out of everyone's control. Yet rocket did get everything sorted out in the aftermath very quickly! Luckily no damage to house in storm but trees did fall very close. FEMA mandated all closing be pushed until after storm since house was in a declared disaster area. The thing that set us back the 4 day was my attorneys biz was without power and internet and well as their bank. We closed 10/3 instead of 9/30 but it all worked out! Whatever bad experience you hear of from rocket is either older or related to likely some odd circumstance. My attorney praised rocket also and stated he really loved to see RM lending because they close so effortlessly!!! Again Leo is the man!!!!!!!!!!!!!!!!! Cannot thank this man enough!!!"

Bryan Wallace
Bryan Wallace

Bryan Wallace
Rocket Mortgage
29 Reviews
Rocky Regalado

"My experience as first time home buyer was a learning journey, Bryan was very patient and explained in great detail the home buying process and conditions. He was able to guide me to the right ...My experience as first time home buyer was a learning journey, Bryan was very patient and explained in great detail the home buying process and conditions. He was able to guide me to the right gameplan and have a realistic goal set for my financial expectations. Whenever I had any changes or targets in mind he was able to crunch the numbers and tell me exactly where I'd fall with the given limitations. That made it easier to go with rocket vs another lender that didn't give me the confidence and streamlined experience I had with Bryan and Rocket. I wasn't sure exactly what house I wanted when I started looking in February but after doing some homework I had found and bought my house in about two weeks. I have great confidence that Bryan and Rocket will continue to help me on any changes or plans along the way."

Shane Walls
Shane Walls

Shane Walls
Rocket Mortgage
29 Reviews
Ally Jayne

"Shane was helpful and efficient from the minute he took my call. He answered every question until I fully understood and didn’t pressure me to make a hasty decision regarding refinancing. I have only ...Shane was helpful and efficient from the minute he took my call. He answered every question until I fully understood and didn’t pressure me to make a hasty decision regarding refinancing. I have only good things to say about my experience with my mortgage company and Shane is just another example of the excellent service they provide. He’s detail-oriented, kind, and knowledgeable - and when I’m ready to make a change, I hope to work with him again."

Hunter Williams
Hunter Williams

Hunter Williams
Rocket Mortgage
29 Reviews
Annrose Howard

"Hunter was a great help to my husband and I with refinancing our home. She was pleasant, thorough, and very professional from the start to the closing process. She answered all of our questions and ...Hunter was a great help to my husband and I with refinancing our home. She was pleasant, thorough, and very professional from the start to the closing process. She answered all of our questions and contacted us immediately when changes occurred. It is because of employees like Hunter that my husband and I are very satisfied with the products and services provided by Rocket Mortgage, and highly recommend your company to our family and friends. Thank you again Hunter and Rocket Mortgage for your excellent customer service and quality products!"

Sammantha Aliff
Sammantha Aliff

Sammantha Aliff
Rocket Mortgage
28 Reviews
Andi Morones

"Sammantha was absolutely amazing to work with! She is incredibly personable and went above and beyond to meet our goals for our refinance. She was even willing to work around my complicated work ...Sammantha was absolutely amazing to work with! She is incredibly personable and went above and beyond to meet our goals for our refinance. She was even willing to work around my complicated work schedule to make sure that we were able to touch base throughout the entire process. I would highly recommend using Sammantha for any refiancing needs!"