Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 132 of 397
Eric Demeter

"Ameen did an excellent job. I would suggest that Rocket Mortgage keep other agents out of the deal. It's gets very confusing when someone else may try to help but they don't know all the details of ...Ameen did an excellent job. I would suggest that Rocket Mortgage keep other agents out of the deal. It's gets very confusing when someone else may try to help but they don't know all the details of the loan. I don't like the hidden costs that are tacked on. This should be explained to us. That would be the best way to treat customers. Be 100% transparent with all costs and justify them. No reflection on Ameen. He was great to work with."

Penny Koch

"I have been trying to re-finance my mortgage on my house since 1012 when my divorce finalized. It always ended up that I didn't seem to have enough money to buy the house I've been paying the bills ...I have been trying to re-finance my mortgage on my house since 1012 when my divorce finalized. It always ended up that I didn't seem to have enough money to buy the house I've been paying the bills on since I bought it in 2010. I was very leary to even try again after being turned down over and over. Jamal was extremely positive and there is no way I would have even made it through this time without his support. When I signed the re-finance papers I had big tears. I still can't believe this is real. Thank you Rocket Mortgage. If you haven't figured it out yet, Jamal is a champion. Thank you, Jamal."

Scott Brode

"Dalton was extremely great to work with. He went the extra mile for myself and my family. When other employees of Rocket Mortgage has contacted me about re-financing my loan, they looked at my credit ...Dalton was extremely great to work with. He went the extra mile for myself and my family. When other employees of Rocket Mortgage has contacted me about re-financing my loan, they looked at my credit and pretty much said they couldn’t help me. Dalton was different. He went the extra mile to find me a rare that would save me money, helped get me out of debt, and lowered my interest rate. For that, I am extremely grateful to Dalton for spending the time and doing the research to help me out. I am very much appreciative of his efforts and will call upon his services in the future when I purchase another home in the very near future. Dalton is a 5 star employee."

Kate Levengood

"Can I give more than 5 starts?! My husband and I have nothing but wonderful, positive things to say about our experience with Hand and Rocket Mortgage. As first time homeowners and it being our first ...Can I give more than 5 starts?! My husband and I have nothing but wonderful, positive things to say about our experience with Hand and Rocket Mortgage. As first time homeowners and it being our first time re-financing, we were completely in the dark about the process. Hank was patient, efficient, and not only met but far exceeded our expectations. If you're looking to re-fi, look no further THIS IS THE WAY TO GO! We have friends who've gone through other avenues and struggled-it takes way long and is a headache process. Our experience couldn't have been different. It was truly EASY and we are still in awe at what re-financing with Hank did for our family financially. Best decision ever. Hank, we cannot thank you enough!"

Kisha Davis

"I was extremely nervous about this process, but Rannie made me feel very comfortable. He was quick to respond when I had concerns and very knowledgeable. My one issue was I wish it was thoroughly ...I was extremely nervous about this process, but Rannie made me feel very comfortable. He was quick to respond when I had concerns and very knowledgeable. My one issue was I wish it was thoroughly explained that I would have to mail payoffs to creditors. At my closing, I had some that were due early in the month and felt if I didn't pay I would incur late fees and credit may be affected. I also was not advised to keep current statements which had to be mailed with the checks. Most I've set up online payments which was a hassle to have to go online obtain a current statement and print. I just didn't know that was involved. Still otherwise, there were no surprises; everything went very smooth and I'm please."

Heather Harrill

"Working with Ashlee on my home equity loan was an absolute pleasure from start to finish. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. From our very ...Working with Ashlee on my home equity loan was an absolute pleasure from start to finish. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. From our very first conversation, Ashlee took the time to explain every detail clearly, answer all my questions, and make sure I understood each step along the way. What really stood out was her professionalism and genuine care—she treated my situation like it truly mattered, not just another loan file. She kept me updated at every stage, responded quickly, and went above and beyond to ensure everything moved along efficiently. Thanks to Ashlee, what could’ve been an overwhelming process was actually easy and enjoyable. I couldn’t be happier with the service or the outcome. If you’re considering a home equity loan or any mortgage needs, ask for Ashlee—you’ll be in the best hands!"

Jeanne Wasserman

"Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so ...Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so that I understood completely. He was also very good at answering my questions. Ryan is knowledgeable and helped me feel comfortable with my decision to refinance with Rocket Mortgage."

Katie Scarlett

"After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls ...After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls and texts every time I had questions and she got answers. My refi was done in record time with zero hassles. It was great working with her and I have already referred friends and family."

Brian Guinther

"Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I ...Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I scheduled my closing online with the Title Company. Within a minute, Darien contacted me to see if wanted to close a couple days earlier and then he set it up for me while I was on the phone. This actually saved my around $3000. I was impressed that he took the initiative to make sure I got the best experience possible. I have used Rocket Mortgage in the past and have aleways had a great experience. However this time, it was a totally awesome experience due to Darien!"

Andrew Walicki

"While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every ...While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every step of the way towards being a first time home owner. Michele was so kind to go into detail in each of these steps, making sure I was understanding what she was telling me and that I had a grasp on everything she was explaining to me. She even went into the minutiae of so many options that I did not even know were available to me. She was far from overbearing and pushy. She was the complete opposite - kind, patient, willing to talk with me at a very rudimentary level (which is needed for me) to make sure I understood where I stood in this complicated process. I was so fortunate to be put in touch with Michele, as I have been blown off by every realtor and person in this profession - and other professions for that matter. She is a true gem and someone that is rare in this world nowadays. She actually takes the time to make sure that you are comfortable with moving forward and putting forth suggestions so that I can find the correct path forward for myself. I was truly so fortunate and happy that I crossed paths with Michele."