Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 132 of 400
Lindsay McVey

"Ray went above and beyond on my refinance. I am so thankful to have had his assistance, knowledge and customer service skills at my disposal. Any questions I had, he answered and if he didn't know ...Ray went above and beyond on my refinance. I am so thankful to have had his assistance, knowledge and customer service skills at my disposal. Any questions I had, he answered and if he didn't know the answer, he was quick to get assistance and reply back to me quickly. His sense of urgency was right on point and I couldn't have asked for a better person to have worked with on my refi than Ray. THANK YOU RAY!!!"

Andi Morones

"Sammantha was absolutely amazing to work with! She is incredibly personable and went above and beyond to meet our goals for our refinance. She was even willing to work around my complicated work ...Sammantha was absolutely amazing to work with! She is incredibly personable and went above and beyond to meet our goals for our refinance. She was even willing to work around my complicated work schedule to make sure that we were able to touch base throughout the entire process. I would highly recommend using Sammantha for any refiancing needs!"

Scott Brode

"Dalton was extremely great to work with. He went the extra mile for myself and my family. When other employees of Rocket Mortgage has contacted me about re-financing my loan, they looked at my credit ...Dalton was extremely great to work with. He went the extra mile for myself and my family. When other employees of Rocket Mortgage has contacted me about re-financing my loan, they looked at my credit and pretty much said they couldn’t help me. Dalton was different. He went the extra mile to find me a rare that would save me money, helped get me out of debt, and lowered my interest rate. For that, I am extremely grateful to Dalton for spending the time and doing the research to help me out. I am very much appreciative of his efforts and will call upon his services in the future when I purchase another home in the very near future. Dalton is a 5 star employee."

Donny de Leon

"Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at ...Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at Rocket Mortgage. From our very first conversation, Darryl exemplified what it means to be a true professional in the financial industry. He took the time to listen to our concerns with genuine kindness and empathy. After experiencing significant frustration with Chase Bank regarding our home equity loan application, my husband and I found ourselves in a challenging position. Chase had strung us along for far too long, and their delays left us with pressing time constraints due to an upcoming home project and overseas travel. When I reached out to Darryl and explained our predicament, he immediately understood the urgency of our needs. He assured us that he would place an urgent request for our loan, acknowledging our status as current customers of Rocket Mortgage. I am thrilled to report that Darryl delivered on his promise. In less than a week, we are set to close on our loan this coming Monday. The contrast between our experience at Rocket Mortgage and our previous experience with Chase Bank is truly remarkable. We could not be happier with the service we received from Darryl. His professionalism, patience, and commitment to excellent customer service made a world of difference during this process. Thank you, Mr. Darryl Brown, for your outstanding support. We are incredibly grateful for your help and highly recommend your services to anyone in need of a loan specialist. Warm regards, Donny M De Leon David E Swanson"

Alison Wiggers

"Elizabeth and her team were fantastic to work with through my buying process. Elizabeth was an excellent encourager as I experienced bumps in my selling process and an excellent guide in the buying ...Elizabeth and her team were fantastic to work with through my buying process. Elizabeth was an excellent encourager as I experienced bumps in my selling process and an excellent guide in the buying process while trying to determine Fed rate cut moves. Elizabeth and her team work for a big shop, you’d never know it by the customer service provided. My realtor and the closing attorney stated they were kept well informed and it was a smooth process. Thank you Elizabeth and team!"

Maxwell Erwin

"In one phone call, Taylor collected all the information he would need to process our refinance. I uploaded the requested documents, and Taylor reached out both mid-way and at closing to make sure ...In one phone call, Taylor collected all the information he would need to process our refinance. I uploaded the requested documents, and Taylor reached out both mid-way and at closing to make sure everything went smoothly. All in all, he completed our refinance in just three weeks, and everything was exactly as he promised. I would highly recommend Taylor if you are looking to refinance your mortgage. The process was a breeze."

Jeanne Wasserman

"Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so ...Ryan was very helpful from the beginning, with our first conversation. He walked me though the steps of the process for the refinance of my home. Ryan is very articulate, explaining everything so that I understood completely. He was also very good at answering my questions. Ryan is knowledgeable and helped me feel comfortable with my decision to refinance with Rocket Mortgage."

Marie Elena Monteiro

"I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But...I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But it was the best thing I ever did. My HELOC was climbing with the prime rates, OMG. I was just paying interest & the principal was never going down with those rates. Paul took the patience to calm me down. I was driving in "Beach" traffic & told him you have a captive audience while I am in my car- DAZZLE ME & he did. thank you"

John Flannery

"Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I ...Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I refused to paint my house since it was just painted 2 years ago! The deal fell through, to say the least. That's when Julia enters and saves me from leaving rocket mortgage with a very bad opinion. Julia obtained a FHA mortgage with the exact same information. The only downside to the entire deal was that my credit was checked within 2 weeks since the first deal and a second appraisal. Thanks to Julia and her knowledge and experience, I am very happy!"

Kathy Kadilak

"My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then ...My husband and I reached out to Cory for assistance with a home equity loan. He was incredibly helpful -- knowledgeable, professional, and supportive. He carefully explained the process and then facilitated our work with another Rocket Mortgage pro to secure the loan. Cory followed up to ensure that all was going smoothly. Many thanks, Cory, for all of your advice and assistance! - Kathy and Steve Kadilak"