Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 133 of 373
Anthony Payette
Anthony Payette

Anthony Payette
Rocket Mortgage
25 Reviews
Catherine Odonnell

"Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This ...Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This encouraged me much. I called Anthony one time only to hear that he was on vacation and he still took time to attend to me. At times I could not understand which papers were needed for me to submit and Anthony was very patient with me as he explained to me what was needed. This makes me recommend him highly for promotion. God bless you Anthony. Anthony is an awesome man who loves his job and really loves to serve his clients to satisfaction."

Hugh Pham
Hugh Pham

Hugh Pham
Rocket Mortgage
25 Reviews
Angel Montesino

"Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some ...Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some money on people whom know what they’re doing. I was supposed to close on 02/26 but didn’t close until 3/3. As someone who has a job that I’m held to a higher standard, I planned ahead and made sure I had days off to be able to move in and do things that needed to be done. But since we closed late I was left scrambling to figure everything out. I’ll never recommend Rocket Mortgage to anyone and I deal with hundreds of people on a daily basis and I’ll make sure they stay clear of this company. If I didn’t ruffle some feathers at the end of this process nothing would’ve been done to close even somewhat on time.Now send me a survey about Kim Keezer because she’s getting the stars which she deserves which is 0. She loved to come up with excuses for the underwriters and was very belittling. But Hugh I hope you find a better company that values you, and your expertise. You deserve a better workplace that is better equipped. Thanks for everything."

Brianna Rachinski
Brianna Rachinski

Brianna Rachinski
Rocket Mortgage
25 Reviews
Joe Velasquez

"Brianna provided me exceptional service with the refinancing of my mortgage loan. She patiently walked me through every aspect of the loan process. She returned all my calls properly and answered all ...Brianna provided me exceptional service with the refinancing of my mortgage loan. She patiently walked me through every aspect of the loan process. She returned all my calls properly and answered all my questions with a genuine and personal commitment, of ensuring full customer satisfaction. She spoke with the voice of confidence and knowledge that gave me comfort and reassurance , as she explained in detail the difference parts of the refinancing process. I would strongly recommend her to all in the refinancing/Purchasing process. And I look Forward to working with her again in the future. Thank you Brianna you are awesome."

Jana Sands
Jana Sands

Jana Sands
Rocket Mortgage
25 Reviews
Richard Nuzzo

"Jana Sands was a joy to work with during our refinance. She contacted us to inform us that the Interest Rates were in a position to benefit our objectives of lowering our monthly payments and saving ...Jana Sands was a joy to work with during our refinance. She contacted us to inform us that the Interest Rates were in a position to benefit our objectives of lowering our monthly payments and saving us a significant amount in the long-term. We were not pleased with the time it took to finalize our loan. We held a mortgage with you that we were refinancing, and the estimated time to close our loan was 30-45 days... then we given a date of August 31st to close the loan. We closed the loan on September 15th because we woud be asked for 1 more piece of information at least 3 times. There was no reason why the processing dept. could not ask for the information once, we certainly provided it. This was not Jana's fault, this was out of her control, and Jana did her very best to assist us. But 90 days to close a refinance of one of your own loans seemed too long."

Nick Schreiber
Nick Schreiber

Nick Schreiber
Rocket Mortgage
25 Reviews
Koren DeRusso

"My husband, Robert, was the one who primarily communicated and worked with Nick, but I know Nick made the whole process as painless and seamless as possible. We were very appreciative of the ...My husband, Robert, was the one who primarily communicated and worked with Nick, but I know Nick made the whole process as painless and seamless as possible. We were very appreciative of the professionalism and respect we were shown during the entire process. Also, we were very impressed at how quickly we were able to finalized our loan with you. I would highly recommend your company and Nick to our family and friends for their primary, re-fi, and equity home loans!! Thanks again to Nick and your colleagues for every thing you did for us. Koren DeRusso"

Brandon Shaba
Brandon Shaba

Brandon Shaba
Rocket Mortgage
25 Reviews
Raman Beitsayad

"Brandon made my first home buying experience so easy! From start to finish, he made the entire loan process smooth and stress-free. Brandon is not only professional but incredibly knowledgeable and ...Brandon made my first home buying experience so easy! From start to finish, he made the entire loan process smooth and stress-free. Brandon is not only professional but incredibly knowledgeable and patient, taking the time to explain every step in detail. He went above and beyond to find the best loan options tailored to my needs, and were always available to answer questions, no matter how small. If you're looking for someone who truly cares about your financial goals, I highly recommend working with Brandon!"

Eric Swoyer
Eric Swoyer

Eric Swoyer
Rocket Mortgage
25 Reviews
Isaac Garcia

"We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage ...We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage because of Eric. While the local lender was pushy, shady and just plain misleading, Eric gave us straightforward answers while never being pushy. As a matter of fact, when we first pulled out credit, we decided to back off for a few weeks before going back and Eric never pushed us. Even during the process with our closing specialist, I had doubts and questions where I felt more comfortable asking Eric about. And Eric replied and answered each time. Needless to say, we are glad we went with Rocket Mortgage and thankful Eric was there to help out the whole time."

Jillian Ward
Jillian Ward

Jillian Ward
Rocket Mortgage
25 Reviews
Kayla Adams

"Jillian is the best lender I’ve ever worked with. She is super knowledgeable about the latest lending rules. I reached out to her with a bit of a complex situation involving selling an outside of ...Jillian is the best lender I’ve ever worked with. She is super knowledgeable about the latest lending rules. I reached out to her with a bit of a complex situation involving selling an outside of state rental home as well as my mom’s out of state primary home in order to fund a home close to me and my wife in Colorado. There were so many moving parts and unique considerations that the traditional mortgage vetting process online couldn’t capture and certainly wouldn’t have been able to answer all of my questions and give me top notch guidance. I found Jillian through a google search and I really wanted someone I could talk through the different scenarios with. She has been so responsive and incredibly helpful. I’ve bought several homes over the years but this was the most complex and creative to date and it was only made possible thanks to Jillian’s guidance and support. She was literally available 24/7 - nights and weekends too by phone, text, email. That type of service simply is unheard of these days but that’s another thing that makes Jillian stand out! Beyond all of this, she made us feel so special by following up post close and even offered a plan to help us position ourselves to be in a good spot to refinance when the market is more favorable. I can’t imagine having done this deal or another other home deal without her. 10/10 absolutely recommend!"

Omar Williams-Pope
Omar Williams-Pope

Omar Williams-Pope
Rocket Mortgage
25 Reviews
Magneto

"I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in ...I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in guiding me through the entire home loan process. He was always available to answer my questions, provided clear explanations, and made sure I understood every step. Omar's professionalism and dedication to finding the best loan options for me were truly impressive. I highly recommend Omar to anyone looking for a reliable and expert loan officer. Thank you, Omar, for making my home-buying journey smooth and stress-free!"

Michael Zucker
Michael Zucker

Michael Zucker
Rocket Mortgage
25 Reviews
James Blevins

"I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our ...I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our current loan. He explained everything in detail and at a level anyone could understand. He provided exceptional market insight which helped us weigh our options and make the best decision for our situation. Michael is very professional and easy to talk with. He worked diligently to make sure we stayed on schedule for our closing. It was a pleasure working with Michael."