Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 135 of 357
Henryk Heiner Orlik

"Kenneth was an absolute pleasure to work with. From the moment I reached out, I received prompt and helpful responses. Kenneth provided valuable insights and guidance throughout the entire home-buying...Kenneth was an absolute pleasure to work with. From the moment I reached out, I received prompt and helpful responses. Kenneth provided valuable insights and guidance throughout the entire home-buying process, making it a seamless and enjoyable experience. What truly set Kenneth apart was the genuine kindness and down-to-earth nature of the person I dealt with. It was a privilege to conduct business with such a professional and compassionate individual."

Alfred Atanda

"Jacob initiated our refinancing. The problem I had with the entire process was when William was no longer in the picture. His part was quick and orderly. When he is out of the scene, the ...Jacob initiated our refinancing. The problem I had with the entire process was when William was no longer in the picture. His part was quick and orderly. When he is out of the scene, the process became too slow and very different from previous refinancing. What really gave us so much problem was the method employed to finalize the entire process? The fact that they did not pay the people we owe but wanted us to make the payments was a disaster. But then the check was not hours. It presented problems that forced us to mail checks out when some of them, like Nissan was calling every minute asking to be paid. It would have been better Amrock, LLC had made the payments."

Rodney Hearne

"Cedric listened to what I wanted out of a refinance and then proceeded to deliver. We got the exact APR that we wanted and remained in the same year as our current loan (13). It was easy and it went...Cedric listened to what I wanted out of a refinance and then proceeded to deliver. We got the exact APR that we wanted and remained in the same year as our current loan (13). It was easy and it went very fast. We were in our new loan in about 15 days. I have nothing but high praise for Cedric and our on going relationship with Rocket Mortgage and their fine team of experts."

Magdalena Magnasco

"We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated ...We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated to helping us close on time—despite a much shorter-than-usual timeline. Our transaction had a tight deadline, and Joshua didn’t miss a beat. He kept everything moving efficiently, stayed in constant communication, and proactively addressed every detail to avoid delays."

Kathy Meyers Symeonidis

"Brady was great from beginning to end. Great personality & knowledge! He knows his job & does it very well! Brady was able to see that he, & Rocket Mortgage, might be able to help us, when no one ...Brady was great from beginning to end. Great personality & knowledge! He knows his job & does it very well! Brady was able to see that he, & Rocket Mortgage, might be able to help us, when no one else could before. Brady stayed on top of everything to make sure we got all supporting docs necessary, to the proper departments within a specific period of time. Brady is able to explain things, & he knew who to contact to bump things up, to get through the process. It all worked out the way we were hoping for. Brady was always a pleasure, personable, kind, patient, & professional. I've already told a couple of friends if they're looking to refi, call Brady at Rocket Mortgage! Thank you so much Brady! :)"

Jean Britt

"Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her...Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her knowledge was amazing. She made me feel like I had a friend during all of this. I recommend her highly and have already told two of my friends to ask for her if they apply. Kudos Taylor. Take care."

Jeff Greene

"So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the ...So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the representative that I was connected with. I explained to him, my limited time to talk. He said, "ok, let's see what we can do." Literally he was able to get nearly all my information needed for Refi. There were a couple of items I needed to provide, but his whole demeanor were calm, cool, collected. He was exactly what I needed after a frustrating call earlier. He walked me through the whole process. I was amazed at how "EASY" the process was. When he explained to me that I could save nearly $600 on my refi, I was ecstatic. I can't tell you how "HAPPY" I am with the WHOLE process. From Daniel all the way to the closing. Very simple, very efficient and I am Very Happy! THANK YOU!!"

GK Budd

"I’m not even sure where to begin with expressing our satisfaction and pleasure in having Dylan Dooley from Rocket Mortgage as our guy. The funny thing, as a guy who worked the overnight shift most of ...I’m not even sure where to begin with expressing our satisfaction and pleasure in having Dylan Dooley from Rocket Mortgage as our guy. The funny thing, as a guy who worked the overnight shift most of my career, I’m up at all hours of the night taking care of things. You know, like looking to get home financing info at 2AM. I did a little research and minutes later, I was chatting with a wide awake, very knowledgeable, polite and professional guy named Dylan Dooley. This was not my first home purchase, but I must say it was my absolute best mortgage experience. One of the things that stood out from the first contact was Dylan’s absolute transparency. I’ve had some not so comforting dealings with mortgage bankers in the past, and also some good dealings. Dylan was by far the absolute, hands down best. I made a list of the three lenders I was interviewing as I shopped for a mortgage, my current home mortgage bank landed in the #4 position. You read that right!!! They were number 4 on a list of 3! Their offer of financing was horrible! A local mortgage broker who was a referral from a real estate agent was #2. At the top of the list, a guy I had no relationship with, someone who nobody referred me to, a guy that a late night internet search for mortgage info connected me with. A guy who earned the #1 spot on my list. Apples to apples, line by line, nobody could touch Dylan’s deal. Dylan was prompt and courteous, followed up regularly and I never felt alone. For anyone in need of a mortgage lender, I am OCD meticulous and detail oriented in the way I conduct business. It was an absolute pleasure to know Dylan was as detailed and not only did he speak knowledgeably, but he listened to everything I said. Listened and actually understood. He got me the exact product I wanted and needed. Short of someone giving a loan away for free, it was a fantastic unbeatable experience. I cannot recommend him highly enough. Thank you Dylan! Keep doing what you do, the way you do it!!! I’ll be back for sure and for anyone who I know that is in the market for a home financing or refinancing product, I’m sharing your name and number!!! Thank you brother!"

Carol Durant

"JOE WAS VERY HELPFUL AS WE WORKED WITH HIM AT THE BEGINNING OF OUR LOAN REQUEST. HE IS VERY KNOWLEDGEABLE AND INFORMATIVE. EVEN THOUGH, WE WORKED WITH OTHERS AS THE LOAN PROCEDURE PROGESSED, HE ...JOE WAS VERY HELPFUL AS WE WORKED WITH HIM AT THE BEGINNING OF OUR LOAN REQUEST. HE IS VERY KNOWLEDGEABLE AND INFORMATIVE. EVEN THOUGH, WE WORKED WITH OTHERS AS THE LOAN PROCEDURE PROGESSED, HE ALWAYS MADE HIMSELF AVAILABE TO HELP US ANYTIME WE NEEDED A QUESTION ANSWERED THAT DEMANED HIS EXPERTISE. YOU CAN DEPEND ON HIM. WE HAVE HAD OUR LOAN FOR APPROXIMATELY A YEAR AND HAVE NOT MET ANY 'SNAGS' AND SHOULD WE MEET ANY, WE WOULD DEFINITELY CALL JOE. "

Ellie Mae Shuler

"Ameer contacted me on day three after I signed up on some site, ISO refinance loan... The prior 2 days before all the phone calls were so over whelming, people talking too fast then connect me to ...Ameer contacted me on day three after I signed up on some site, ISO refinance loan... The prior 2 days before all the phone calls were so over whelming, people talking too fast then connect me to some else. Before I knew it no stopped answering my phone then I seen a 313 area code finally something locally, it was Ameer. He introduced himself told me about the services he had to offer . Ameer is honest, Ameer looked after my needs as if I was one of his own family members. I couldn't be more pleased . Thanks Ameer!!"