Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 135 of 373
chuck irek

"Working with Jenna was the primary reason for us to work with Rocket. Now she might have had an edge on the competition because we have been BIG ROCKET FANS ever since we Refinanced our home 10 years ...Working with Jenna was the primary reason for us to work with Rocket. Now she might have had an edge on the competition because we have been BIG ROCKET FANS ever since we Refinanced our home 10 years ago and dropped our rate from 7.5% to 3.25%. But it is more than the rate drop. Somehow everything that Rocket does seems to go smoothly and without confusion. It is our opinion that Jenna was the Prime Mover (no pun intended) in this latest transaction. We were about to thank her ourselves but we are delighted to be able to say these things to a larger audience. Please thank her on our behalf. Chuck and Patti Irek"

Katie Scarlett

"After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls ...After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls and texts every time I had questions and she got answers. My refi was done in record time with zero hassles. It was great working with her and I have already referred friends and family."

Elizabeth Rose

"Al made the whole process easy and streamlined. He anticipated any information we would need, prepared us for what we would need to do and collect, and kept us informed every step of the way. He was ...Al made the whole process easy and streamlined. He anticipated any information we would need, prepared us for what we would need to do and collect, and kept us informed every step of the way. He was always quick to respond and jump on anything we needed throughout the process. He always took the time to fully answer any questions we had and give us all of our options, making sure we understood any considerations. We loved working with him on our recent home purchase!"

John Dixon

"I was a real Estate Broker for 47 years. Many years it seemed the attitude of real estate home lenders was, "How can we deny this loan application ?" Then Quicken came along, now Rocket, with ...I was a real Estate Broker for 47 years. Many years it seemed the attitude of real estate home lenders was, "How can we deny this loan application ?" Then Quicken came along, now Rocket, with reprensentatives like Katelin. Professional, knowledgeable, capable, and willing to keep the applicent informed and on the path to owning a home! I cannot remember how many of my buyers that I referred to agents at Quicken and Rocket. Knowing that they would be well taken care with representatives like Katelin!! OUTSTANDING!"

Naomi Hayes

"Larven has been a Godsend to me.Not only did he reassure me when I was uncertain but he patiently walked me through the entire loan process. He gave me frequent updates as to the status of my loan, ...Larven has been a Godsend to me.Not only did he reassure me when I was uncertain but he patiently walked me through the entire loan process. He gave me frequent updates as to the status of my loan, almost to a fault (in a good way). If all of your agents were as pleasant,patient and considerate as Lavern then Rocket Mortgage would really soar. Not that it's not soaring already but Lavern is definitely as asset to your company."

Andrew Walicki

"While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every ...While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every step of the way towards being a first time home owner. Michele was so kind to go into detail in each of these steps, making sure I was understanding what she was telling me and that I had a grasp on everything she was explaining to me. She even went into the minutiae of so many options that I did not even know were available to me. She was far from overbearing and pushy. She was the complete opposite - kind, patient, willing to talk with me at a very rudimentary level (which is needed for me) to make sure I understood where I stood in this complicated process. I was so fortunate to be put in touch with Michele, as I have been blown off by every realtor and person in this profession - and other professions for that matter. She is a true gem and someone that is rare in this world nowadays. She actually takes the time to make sure that you are comfortable with moving forward and putting forth suggestions so that I can find the correct path forward for myself. I was truly so fortunate and happy that I crossed paths with Michele."

Jemea Goso

"I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with ...I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with Rocket Mortgage, specifically working with Ben - if I could give him 10 stars, I would. From the moment I began working with Ben to my closing, he was extremely professional, knowledgeable, personable and most importantly, made me feel like I was his only client and wanted to do what was best for me and my situation. I can’t say enough positive things about Ben’s customer service, and Rocket Mortgage as a whole. Ben - looking forward to working with you again! Thank you!!"

Richard Turner

"My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed...My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed on our new home yesterday and everything went great!! We will be forever grateful to Ryan for treating us with respect, kindness, and understanding throughout our process!! Thank you Ryan,we wish you the very best in your career with Rocket Mortgage, they are lucky to have you!! Richard and Daphne Turner"

Misses Lewis

"I had an amazing experience working with Payton. From start to finish, she was completely hands-on and made sure I never felt lost or confused throughout the process. Every question I had — no matter ...I had an amazing experience working with Payton. From start to finish, she was completely hands-on and made sure I never felt lost or confused throughout the process. Every question I had — no matter how big or small — was answered thoroughly and promptly. What stood out most was her communication. She kept me informed at every single step, so I always knew exactly where things stood. If you're looking for a loan officer who genuinely cares about her clients and goes above and beyond, I highly recommend Payton. She made what can be a stressful process feel smooth and manageable."

Jeffrey Blydenburgh

"Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, ...Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, which the others we have dealt with did not. His answer to everything was in keeping with our goals not his. I hate dealing with people that really only want to sell you and literally tune out everything you say. Anyway, if you deal with any other company versus Rocket Mortgage, you just might be missing out. Rocket Mortgage was great, but Lytle made them "Perfect"."