Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 137 of 397
Jeana Ray

"I recently had the pleasure of working with Matt during a real estate transaction, and I cannot emphasize enough how exceptional his services were. He was incredibly responsive, promptly returning ...I recently had the pleasure of working with Matt during a real estate transaction, and I cannot emphasize enough how exceptional his services were. He was incredibly responsive, promptly returning calls and emails, and was always available to address any concerns or questions. For me as a Realtor, nothing is more important than communication and everyone being on the same page. This level of accessibility and clear communication played a vital role in ensuring a seamless and stress-free process for both myself and my clients. Looking for to working with Matt in the future!"

James Blevins

"I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our ...I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our current loan. He explained everything in detail and at a level anyone could understand. He provided exceptional market insight which helped us weigh our options and make the best decision for our situation. Michael is very professional and easy to talk with. He worked diligently to make sure we stayed on schedule for our closing. It was a pleasure working with Michael."

Sandra Valentine

"Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction,...Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction, and she always took the time to address my questions and concerns thoroughly. Moreover, Ana's commitment to providing excellent customer service made the entire experience seamless and enjoyable. Her responsiveness and willingness to go the extra mile truly set her apart."

Joe Blow

"The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket ...The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket Mortgage. Kenny explained every step of the process to me which allowed me to ask questions of the other lenders. Any questions I had Kenny was patient and got right back to me with an answer. Even though I received a lot of offers many of them came back and said " you got a very good deal from Rocket Mortgage" I want to Thank Kenny for his patience and Promptness with answering my questions. He never got frustrated and always kept me informed on a daily basis."

Cindy Lou Cuesta

"Long story short: Jeff has been wonderful and was extremely knowledgable, professional, and easy to work with. He explained terms in plain language and guided me patiently through questions. Jeff and ...Long story short: Jeff has been wonderful and was extremely knowledgable, professional, and easy to work with. He explained terms in plain language and guided me patiently through questions. Jeff and I initially started working with each other in May and got fairly far along in the process when I lost my primary job. He was understanding and kind about my need to cancel my application. I returned to him/Rocket Mortgage once I received my new job offer a few months later. Best decision. It was amazingly smooth and SO FAST. He gave an approximate timeline based on my ability to provide the necessary paperwork and closing happened just as he predicted. Very grateful to Jeff and the Rocket Mortage team who worked with me on my refinance. It feels like a wonderful fresh start as we close out this year and enter 2025."

Jeni Vanornum

"I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to...I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to respond, always available for updates, and lightning-fast in getting us a lender letter when we needed it. He not only kept me in the loop every step of the way, but also proactively reached out to the listing agent—a rare and impressive touch! The listing broker even told me that one of the deciding factors in choosing our offer (over four others!) was James’s outstanding communication and confidence in the loan process. He and his team closed the loan in under 17 days—which is practically superhero speed in today’s market. I’ll admit, I was initially hesitant about working with Rocket Mortgage, but after this experience, I can confidently say that as long as James and his team are involved, I’ll be thrilled to partner with them again."

Angela Kent-Troub

"The best experience ever!! Trevan went above and beyond my expectations. He was able to get my rate down to 2.5% AND he completely restored my credit by paying off my credit cards. I feel so free. ...The best experience ever!! Trevan went above and beyond my expectations. He was able to get my rate down to 2.5% AND he completely restored my credit by paying off my credit cards. I feel so free. Plus I got almost 17k back at closing and I have been able to do so many things to enhance my property. The greatest thing of all is from start to closing it was less than two weeks. If you are looking for an Escrow Agent who truly cares and is with you from day one and beyond TREVAN BREWER at Rocket Mortgage is your guy. Call him, you will be glad you did 480-548-4348"

Richard L Guy

"I want to highlight my positive experience working with Mr. Dustin Brown, my Rocket Mortgage Home Loan Expert. His exceptional knowledge left a lasting impression on me! When I started my search for a...I want to highlight my positive experience working with Mr. Dustin Brown, my Rocket Mortgage Home Loan Expert. His exceptional knowledge left a lasting impression on me! When I started my search for a mortgage company over 12 months ago, Mr. Dustin stepped in, warmly welcomed me by fostering an environment where I felt truly valued, and listed the steps for me to take to keep my home. Mr. Dustin's expertise was apparent when he successfully assisted me in refinancing my home despite the depressing advice from a third-party Home Loan Expert for Rocket Mortgage. This specialist suggested selling my house, leaving me in a frantic search for another mortgage company to avoid becoming a homeless veteran. Mr. Dustin, thank you!"

Jessica Hampton

"For the past 3 months I’ve been working with Mitch to raise my credit score from a 620 to a 666. He laid out a plan from day one and checked on me regularly. Providing updates and just as importantly ...For the past 3 months I’ve been working with Mitch to raise my credit score from a 620 to a 666. He laid out a plan from day one and checked on me regularly. Providing updates and just as importantly support. I was very intimidated by the journey ahead. But it was his positive attitude, kindness and knowledge that helped keep me focus on the plan. I never felt like a number. Mitch always treated like a friend who just needed help. Which gave me the confidence to see things through as I paid off debts. I felt understood and seen . And truly informed! Thank you so much!"

Stephanie Mastri

"Whew! It all started with a clarification on my current mortgage. The person I spoke with asked, "Anything else I can help you with today?" Being sarcastic I replied, "Yeah, get me a better mortgage ...Whew! It all started with a clarification on my current mortgage. The person I spoke with asked, "Anything else I can help you with today?" Being sarcastic I replied, "Yeah, get me a better mortgage rate". Next thing you know I get hooked up with Vernon. After a few exchanges I just said "Look this started as a flip retort on my part I'm not ready" . He professionally understood, I apologized for wasting his time. BUT then, I was ambushed by several other bankers for Rocket and it was really ticking me off. I finally complained and asked to speak with Vernon. I was going to let him have an earful, but you know what? He was cool and calm, polite and understanding. As the conversation progressed and I was defused, we came to some common ground of what he and Rocket COULD do for me. Well, I closed on a refi the other day, smooth as silk. I do highly recommend Vernon and Rocket Mortgage to anyone just "thinking" about it."