Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 137 of 400
Janet Perry

"I can't say enough wonderful things about Kyle and my experience with Rocket Mortgage. He was absolutely fantastic - completely upfront about all communication, set expectations and was patient and ...I can't say enough wonderful things about Kyle and my experience with Rocket Mortgage. He was absolutely fantastic - completely upfront about all communication, set expectations and was patient and kind! You can tell that he knows his job and his business very well and took the time to explain everything and answer all questions we had. I would recommend him to EVERYONE!"

Isaac Garcia

"We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage ...We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage because of Eric. While the local lender was pushy, shady and just plain misleading, Eric gave us straightforward answers while never being pushy. As a matter of fact, when we first pulled out credit, we decided to back off for a few weeks before going back and Eric never pushed us. Even during the process with our closing specialist, I had doubts and questions where I felt more comfortable asking Eric about. And Eric replied and answered each time. Needless to say, we are glad we went with Rocket Mortgage and thankful Eric was there to help out the whole time."

Tim Boehland

"⭐️⭐️⭐️⭐️⭐️ Hope Tolitsky was absolutely incredible to work with! From start to finish, she guided us through the entire mortgage process with patience, professionalism, and true expertise. She was ...⭐️⭐️⭐️⭐️⭐️ Hope Tolitsky was absolutely incredible to work with! From start to finish, she guided us through the entire mortgage process with patience, professionalism, and true expertise. She was always available to answer questions, explain our options, and make sure we felt confident every step of the way. Thanks to Hope, our experience with Rocket Mortgage was smooth, stress-free, and surprisingly enjoyable. We couldn’t be more grateful for her help and highly recommend her to anyone looking for a trusted mortgage professional!"

Kayla Adams

"Jillian is the best lender I’ve ever worked with. She is super knowledgeable about the latest lending rules. I reached out to her with a bit of a complex situation involving selling an outside of ...Jillian is the best lender I’ve ever worked with. She is super knowledgeable about the latest lending rules. I reached out to her with a bit of a complex situation involving selling an outside of state rental home as well as my mom’s out of state primary home in order to fund a home close to me and my wife in Colorado. There were so many moving parts and unique considerations that the traditional mortgage vetting process online couldn’t capture and certainly wouldn’t have been able to answer all of my questions and give me top notch guidance. I found Jillian through a google search and I really wanted someone I could talk through the different scenarios with. She has been so responsive and incredibly helpful. I’ve bought several homes over the years but this was the most complex and creative to date and it was only made possible thanks to Jillian’s guidance and support. She was literally available 24/7 - nights and weekends too by phone, text, email. That type of service simply is unheard of these days but that’s another thing that makes Jillian stand out! Beyond all of this, she made us feel so special by following up post close and even offered a plan to help us position ourselves to be in a good spot to refinance when the market is more favorable. I can’t imagine having done this deal or another other home deal without her. 10/10 absolutely recommend!"

James Blevins

"I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our ...I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our current loan. He explained everything in detail and at a level anyone could understand. He provided exceptional market insight which helped us weigh our options and make the best decision for our situation. Michael is very professional and easy to talk with. He worked diligently to make sure we stayed on schedule for our closing. It was a pleasure working with Michael."

Eric Demeter

"Ameen did an excellent job. I would suggest that Rocket Mortgage keep other agents out of the deal. It's gets very confusing when someone else may try to help but they don't know all the details of ...Ameen did an excellent job. I would suggest that Rocket Mortgage keep other agents out of the deal. It's gets very confusing when someone else may try to help but they don't know all the details of the loan. I don't like the hidden costs that are tacked on. This should be explained to us. That would be the best way to treat customers. Be 100% transparent with all costs and justify them. No reflection on Ameen. He was great to work with."

Claudia De La Cruz

"Working with Madyson was truly an exceptional experience. From day one, she made our home-buying journey smooth, stress‑free, and genuinely enjoyable. Her expertise and dedication were evident in ...Working with Madyson was truly an exceptional experience. From day one, she made our home-buying journey smooth, stress‑free, and genuinely enjoyable. Her expertise and dedication were evident in every interaction, and I honestly feel incredibly fortunate to have had her guiding us through this process. Madyson was always available—whether it was our first consultation or the final steps toward closing. She consistently took the time to answer every question, explain each step clearly, and ensure we felt confident and supported. Her communication is outstanding, and her attention to detail gave us total peace of mind. What stood out most is how much she genuinely cares about her clients. She is attentive, customer‑focused, and goes above and beyond to make sure everything is handled quickly, efficiently, and as pain‑free as possible. I felt comfortable with her from the start, and that trust only grew throughout the process. Thanks to Madyson, our dream of purchasing a home became possible. She is hardworking, knowledgeable, and truly exceptional at what she does. I will absolutely work with her again when it’s time to refinance or purchase our next home. If I could give her more than five stars, I absolutely would!"

Sandra Valentine

"Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction,...Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction, and she always took the time to address my questions and concerns thoroughly. Moreover, Ana's commitment to providing excellent customer service made the entire experience seamless and enjoyable. Her responsiveness and willingness to go the extra mile truly set her apart."

Joe Blow

"The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket ...The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket Mortgage. Kenny explained every step of the process to me which allowed me to ask questions of the other lenders. Any questions I had Kenny was patient and got right back to me with an answer. Even though I received a lot of offers many of them came back and said " you got a very good deal from Rocket Mortgage" I want to Thank Kenny for his patience and Promptness with answering my questions. He never got frustrated and always kept me informed on a daily basis."

Salim Butler

"I definitely see why Rocket Mortgage wins awards hands down every year for their service. This has been the quickest and most enjoyable loan application/refi experience that I have ever had. Their ...I definitely see why Rocket Mortgage wins awards hands down every year for their service. This has been the quickest and most enjoyable loan application/refi experience that I have ever had. Their digital portal allows you to upload all your docs quickly and it shows you progress on the process. Then their is Kyle (from Detroit) who made the process easy to understand and was great with his follow up. My own bank (Chase) could not even come close to the rate I received or the service level (and I have my current home mortgage with them). Why go with anybody other than Rocket Mortgage.....the process is as fast as a “rocket”"