Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 137 of 357
Eddie Rush
Eddie Rush

Eddie Rush
Rocket Mortgage
23 Reviews
Caleb Nic

"Eddie did an excellent job of responding and providing answers to any questions, running calculations to ensure I understood my options and payment plan, and eliminating any concerns I may have had ...Eddie did an excellent job of responding and providing answers to any questions, running calculations to ensure I understood my options and payment plan, and eliminating any concerns I may have had about the process. He made me feel like the priority by continually checking in to make sure the process was seamless and that I didn't have any questions or concerns. Throughout my time working with Eddie, he exemplified the highest levels of professionalism, transparency, honesty, service, and caring that made this process seamless and as enjoyable as possible. Speaking plainly, Eddie and other front-line experts of his caliber are the leading factor in Rocket Mortgage's success and the key to their future. Great job Eddie and Thank You!"

John Sherwood
John Sherwood

John Sherwood
Rocket Mortgage
23 Reviews
Cudgegong Phina

"John made buying a house the easiest possible. The process is quite complex from getting pre approved to approved. Keeping your approval letter updated for bids on houses. John communicated with the ...John made buying a house the easiest possible. The process is quite complex from getting pre approved to approved. Keeping your approval letter updated for bids on houses. John communicated with the realtors and tried in anyway to assist. You really need a good mortgage banker that is going to be caring and compassionate to you and your families needs because they are in it with you through it all. They recalculate for you over and over again. How much percent down. How much will this cost. Do I need an appraisal. Do I need an inspection. Oh they didn’t accept the bid. Oh I found another house and the process starts over. Not to mention the whole time your mortgage banker is going through this process with many different other clients that are all on different levels of the process. When you finally lock in every step is so crucial and it’s tons of back and forth. John does not typically make you wait for a response from him. I will tell you not all mortgage bankers are like this. So I would for sure recommend John. He is just a good person and it shows through the work he does. Thanks John!"

Mahdi Srour
Mahdi Srour

Mahdi Srour
Rocket Mortgage
23 Reviews
Trey Young

"If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be ...If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be happier with the result. Looking forward to talking with him in the future when we need something new!"

Dana Staniec
Dana Staniec

Dana Staniec
Rocket Mortgage
23 Reviews
Kyle David

"I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until ...I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until that time, I had no knowledge of Rocket Mortgage. Dana made me very comfortable with moving forward with Rocket Mortgage. Throughout the entire process, Dana provided such great service for our relocation. She answered every question (and I had a lot) immediately. I truly felt that Dana had my best interest in mind at all times. About a year and half later, I relied on Dana for a refinance on the same loan. Shortly after my refinancing, I had to relocate for work again. There was no question as to who we would use for our relocation process. Again, Dana exceeded my expectations. Dana is such a pleasure to work with, that I have recommended her to others any chance I get. If I am to ever move again, I know who I am calling."

Blossom Suber
Blossom Suber

Blossom Suber
Rocket Mortgage
23 Reviews
Darren Roe

"From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions ...From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions promptly and thoroughly, and at no point did we ever feel like we were a bother. Despite all the questions I’m sure I asked, Blossom’s customer service remained outstanding, and we always felt fully supported. We’ve also been very impressed with Rocket Mortgage’s system. The document portals, dashboard, and user interface are incredibly intuitive, making everything straightforward and easy to navigate. The entire process has been streamlined, and it’s clear that Rocket is committed to making things as convenient as possible for their customers. We’ve set up biweekly payments and are making double payments, which is exactly what we wanted to do. This allows us to pay off our loan in just over 5 years instead of the 20 years originally offered, which is exactly what we were hoping for. We opted for the 20-year term to take advantage of the promotional interest rate, knowing we could pay it off much sooner. The best part is there are no penalties for early payments, and Rocket’s online account manager made everything easy to set up. With autopay in place, we don’t have to worry about logging in each month, everything is automated and hassle-free. Overall, Rocket Mortgage has made this process smooth and effortless, and working with Blossom has been an absolute pleasure. She’s been knowledgeable, courteous, and has gone above and beyond to ensure we’re taken care of. We couldn’t be more satisfied with our experience!"

Elizabeth Tomaszycki
Elizabeth Tomaszycki

Elizabeth Tomaszycki
Rocket Mortgage
23 Reviews
Larry Newhouse

"Liz was extremely knowledgeable about the loan process and completed her part of the loan application quickly and efficiently. When the approval process slowed way down and requests for more ...Liz was extremely knowledgeable about the loan process and completed her part of the loan application quickly and efficiently. When the approval process slowed way down and requests for more information trickled in, I let her know what was happening. Within days, the process was completed and we were on our way. I couldn't have asked for anyone better to go to bat for us as the delays we were experiencing were putting a financial and emotional toll on us that we didn't need."

Pieter Wingelaar
Pieter Wingelaar

Pieter Wingelaar
Rocket Mortgage
23 Reviews
Erin Shay

"I can not say how much we enjoyed working with Pieter and his team. They made the entire process easy & stress free. They stayed in contact with us every step of the way, answering all of my wife’s ...I can not say how much we enjoyed working with Pieter and his team. They made the entire process easy & stress free. They stayed in contact with us every step of the way, answering all of my wife’s 478 questions. They checked in when days went by & nothing was happening just to let us know what they were waiting on. Instant chat & message board was an unbelievable feature. We were able to see all of our mortgage documents uploaded & processed. Pieter and his team made the entire Rocket Mortage process really easy. We will never use another company again! HIGHLY RECOMMEND giving them a try!"

Ricky Abbas
Ricky Abbas

Ricky Abbas
Rocket Mortgage
22 Reviews
Samuel Loy

"My initial contact was with Ricky and he hung with me through the entire process. Ricky was always available for an assist with problems. The only problems I had can be attributed to the Virus and ...My initial contact was with Ricky and he hung with me through the entire process. Ricky was always available for an assist with problems. The only problems I had can be attributed to the Virus and contacting the correct department or person. Ricky gave me his private number and handled the problem for me. I have already referred a good friend to Ricky. I only gave Ricky a 5 star rating because the scale did not go to 10 !I would deal with him again if the opportunity arose."

Jarid Borja
Jarid Borja

Jarid Borja
Rocket Mortgage
22 Reviews
Jennifer Bubp Reid

"Jarid was an easy guy to work with. He asked all of our questions quickly and professionally. He took us through the entire process. He explained the Rocket Mortgage website for us, whish was user ...Jarid was an easy guy to work with. He asked all of our questions quickly and professionally. He took us through the entire process. He explained the Rocket Mortgage website for us, whish was user friendly. We would recommend him to our friends."

Chelsea Cracraft
Chelsea Cracraft

Chelsea Cracraft
Rocket Mortgage
22 Reviews
Michael Troyner

"We had an outstanding experience working with Chelsea our mortgage expert. From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to making the entire home ...We had an outstanding experience working with Chelsea our mortgage expert. From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to making the entire home loan process as smooth and stress-free as possible. Chelsea was always available to answer our questions, explain each step clearly, and keep us informed throughout the process. She went above and beyond to make sure we understood our options and felt confident in every decision we made. Her attention to detail, communication, and willingness to help truly set her apart. We would highly recommend Chelsea to anyone looking for a home loan expert. She is an exceptional professional and a tremendous asset to Rocket Mortgage. Thank you, Chelsea, for making our experience such a positive one!"