Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 139 of 357
Dana Hill

"Camille was very personable and tried to do her best to get things taken care of after taking over my loan mid process. I do give her 5 stars, however Dorian misled me and that I am frustrated with. I...Camille was very personable and tried to do her best to get things taken care of after taking over my loan mid process. I do give her 5 stars, however Dorian misled me and that I am frustrated with. I was clear that I did not want to buy points to get a lower rate, I have a great credit score and would not need points to get a reasonable rate because he agreed with this and quoted me a lower interest rate than our local bank I went ahead and went with Rocket. Also, Dorian had told me about some programs that would help me with lower out of pocket like rental reimbursement and using the referred realtor they sent. He did not mention those could not be stacked until much later in the process. After I did not have a choice but to move forward. Camille did get some of the points removed but even she came back with points to close which was ridiculous. The process was easy, I did like that but I could have gotten a much better rate locally and that is just my mistake for not making that choice. Camille I recommend highly, Dorian not so much and I am not sure if that is really just a Rocket Mortgage way of doing business or not so I am still on the fence with the Company itself."

Marcus Johnson

"Enrique went above and beyond in helping me with my loan. I wasn’t even looking to refinance, but he put in the extra effort to find me a deal I couldn’t refuse. Not only bud did he do quality work, ...Enrique went above and beyond in helping me with my loan. I wasn’t even looking to refinance, but he put in the extra effort to find me a deal I couldn’t refuse. Not only bud did he do quality work, but with the refinance rate he found me my financial freedom has made me happier with lower payments and more of each payment going to principal. Thank you Enrique I owe you one."

Larry Reinhard

"Michael will be with you every steps of the way during your home buying experience. Michael contacted us at least 2 or 3 times per week via phone call to update us on the mortgage process and also ...Michael will be with you every steps of the way during your home buying experience. Michael contacted us at least 2 or 3 times per week via phone call to update us on the mortgage process and also assisting in getting our preapproval letter each time we made an offer on a home. Michael was very professional and knowledgeable at all times. Would highly recommend Michael for your next mortgage."

Veronica Gonzales

"Abigail was so sweet and patient. Once we finally got connected, great touch on the text touchpoints. :) Finally I was okay to try and get some refiance started. I felt so comfortable talking, joking ...Abigail was so sweet and patient. Once we finally got connected, great touch on the text touchpoints. :) Finally I was okay to try and get some refiance started. I felt so comfortable talking, joking definitely made me feel less nervous. Abigail I really appreciate you! I appreciate you texting back to questions, as they came up. Maybe once these medical bills are caught up, we will get those matching jogging suits. 😉"

Mark Pessolano

"Parker Neal was awesome! He is professional on every level and very well spoken and extremely knowledgeable. The process was a smooth process except for couple of repeated changes to our mortgage ...Parker Neal was awesome! He is professional on every level and very well spoken and extremely knowledgeable. The process was a smooth process except for couple of repeated changes to our mortgage loan. Understanding the demand for his time and end of month closings he did a great job. Most often very quick to respond and very helpful getting through the process. I would highly recommend Parker Neal for your mortgage representative loan officer. Thank You"

Ray Clemmer

"Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected ...Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected immediately and he crunched the numbers rapidly and the deal was closed in a quick manner. He is an asset to the company in my opinion."

Warren Downs

"Angela is one of the most real, patient, genuine people I have had the pleasure of talkin to (and that is talkin without the "g", so you know it's real. Honestly she patiently answered all my ...Angela is one of the most real, patient, genuine people I have had the pleasure of talkin to (and that is talkin without the "g", so you know it's real. Honestly she patiently answered all my questions and reassured me and validated me my questions and concerns. If you are tired of weighing up weather they are genuinely invested and concerned about you and your goals. Angela is who you should call. She will give you the no b.s. straight dope, with a side of positivity, and the knowledge on this wonderful person is unparalleled, in my experience."

Tim Stiemann

"Dan provided outstanding customer service. He did not pressure me into a refinance mortgage. He simply explained the facts and left the decision up to me (unlike others I have dealt with). Best ...Dan provided outstanding customer service. He did not pressure me into a refinance mortgage. He simply explained the facts and left the decision up to me (unlike others I have dealt with). Best Rocket Mortgage agent I have dealt with so far by far. Really made my day."

Angella Lawrence

"I would like to thank Annie Valley for all of the work she did in getting our refinancing done. Early morning texting, late night phone calls and emails; always positive and always cheerful. She was a...I would like to thank Annie Valley for all of the work she did in getting our refinancing done. Early morning texting, late night phone calls and emails; always positive and always cheerful. She was a terrific young lady to have representing us! What a truly great person you have representing your company! If ever again we are in need for an agent up in the New York area or know of someone that is looking for a good agent and company, we would definitely suggest this company! Annie is informative, had our best interest at heart, and made herself available for any questions we had. She is professional, organized, has a pleasant personality, and goes above and beyond. I would recommend Annie to anyone looking."

Md Rn

"I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her ...I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her voice that she wanted to provide what you need but at the same time, honest enough to tell you if things are not possible. I was in the mortgage business for years and her character is what every customer will be looking for to do business with. This year, I got in touch with her for refinancing and purchase. No one else I could think of who can do a better job with my transactions. Keep up the great work and more power!"