Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 140 of 357
Jose Hernandez

"Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving ...Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving his clients, satisfying our needs to start any mortgage process. I recommend Mr.AlexBaez 100% for his professionalism in mortgage matters. It has been a pleasure working with him as Senior Mortgage Banker for Rocket Mortgage Company. Thank you Alex for your professionalism in my mortgage case. Sincerely, Jose Luis Hernandez"

David Pringle

"Having met Demetrius Brown via phone call from Rocket Mortgage, everything started out well and stayed that way until closing. Never stepped back on any of my many questions. He responded well to my ...Having met Demetrius Brown via phone call from Rocket Mortgage, everything started out well and stayed that way until closing. Never stepped back on any of my many questions. He responded well to my texts, calls and emails. Some took longer but that's okay. He's a busy young. Very personally in stepping up to the plate on everything throughout my process. If I need to contact Rocket Mortgage, I will seek him out. God Bless him, his wife and toddler daughter and the new addition coming to their home"

Ashley Ewing

"David was a blessing to our family! He walked us through all the steps with what we needed to do to and fix to get our credit where we needed to get our initial approval to purchase our first home! ...David was a blessing to our family! He walked us through all the steps with what we needed to do to and fix to get our credit where we needed to get our initial approval to purchase our first home! David went above and beyond to make sure that we got everything fixed, and the steps we needed to take to fix them. He was very polite, honest, had great communication, and made sure we were set to buy a home! We couldn't be more grateful! I highly recommend anyone else looking into buying a home to work with David! I promise you will not be disappointed! I called, questioned, and probably even nagged with every little thing to make sure we were doing everything right. Not one time did he get annoyed or upset with me. He was always cheerful, upbeat, and walked me through everything I questioned about with so much patience!"

Marie Finn

"My husband and I have owned and sold at least 10 properties in our life and BY FAR, Robert moved us through the smoothest closing we have ever had. Our builder did NOT want us to use Rocket Mortgage ...My husband and I have owned and sold at least 10 properties in our life and BY FAR, Robert moved us through the smoothest closing we have ever had. Our builder did NOT want us to use Rocket Mortgage based on one experience they had with another closing. We shared this with Robert—we elegantes assurance that he could help us move through this closing without issues, bc we’ve used Rocket Mortgage several times in the past and have always had good experiences. He did exactly that: he walked us through each step of the way, along with two other (also excellent) team members. Robert’s kindness, patience, empathy, knowledge, ability to get us a great interest rate, ever present availability, and responsiveness just were above and beyond what one can expect. He also made himself available for our actual closing (even though he really didn’t have to, as that was the purview of our other Rocket reps (who also were ever available!) and even with the 3-hour time distance b/t him and us. Robert is awesome! We hope he has a long and successful career at Rocket Mortgage: he is more than we could have hoped for! Thank you so so much, Robert! We are so grateful to have worked with you!"

Paul Travis

"My loan was closed in 10 days from start to finish. I now have a lower interest rate, no PMI (even though I didn't have 80% mortgage balance), and a much lower monthly payment. The Rocket Mortgage ...My loan was closed in 10 days from start to finish. I now have a lower interest rate, no PMI (even though I didn't have 80% mortgage balance), and a much lower monthly payment. The Rocket Mortgage process, for me, was a dream. Every step of the process I was informed. There was never a day wasted waiting for behind the scenes mystery processors. I have to give a ton of Credit to Todd, our mortgage banker. Todd was an absolutely excellent professional to work with as we refinanced our loan. I don't think I ever waited longer than an hour to get a response back from him. I would absolutely recommend Todd and the Rocket Mortgage team to anyone looking to refinance or purchase a home."

Eric Gordon

"Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging ...Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging numbers and underfunding my escrow. I'd have had a nasty bill waiting for me at the end of my first year by the time sofi would have sold my loan and made me some other banks problem. Tim got me a better rate, better monthly payment, and actually included everything that I'd be responsible for paying. A+ all the way."

Jo Beckman

"I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, ...I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, and supportive. Laith guided me through every step of the process, ensuring that I understood all my options and felt confident in my decisions. He was always available to answer my questions, no matter how small, and provided clear and concise explanations. What stood out the most was his dedication to making the process as smooth and stress-free as possible. He went above and beyond to ensure that everything was handled efficiently and accurately, which made a significant difference in my overall experience. I highly recommend Laith to anyone in need of mortgage services. His expertise and commitment to client satisfaction are truly exceptional. Thank you, Laith, for all your hard work and support!"

Photographyby Sway

"Rocket Mortgage completely blew me away! I just refinanced my home, and the entire experience was an absolute thrill from start to finish. The transition was flawlessly smooth, but the real superstar ...Rocket Mortgage completely blew me away! I just refinanced my home, and the entire experience was an absolute thrill from start to finish. The transition was flawlessly smooth, but the real superstar was my phenomenal loan officer, Sheryl Engelhardt. She guided me through every single step with lightning speed and flawless execution. From the very first click to the final signature, it was a masterclass in efficiency. If you want a seamless, stress-free, and exhilarating mortgage experience, I highly recommend Rocket Mortgage!"

Jenny Troiber

"Christopher is wonderful to work with. When I refinanced my home, he was telling me about options I had and answered every question that came to my mind. He is very helpful, and the time difference ...Christopher is wonderful to work with. When I refinanced my home, he was telling me about options I had and answered every question that came to my mind. He is very helpful, and the time difference didn't bother him. Christopher is very friendly and easy to work with, with a few phone calls, texts, and emails, everything got taken care of. Thank you, Christopher, a job well done."

Lee Ann Vandenberghe

"My husband & I are profoundly moved by our experience working with Devin as we refined our house. From our first conversation to closing took 6 business days! We highly recommend working with Devin. ...My husband & I are profoundly moved by our experience working with Devin as we refined our house. From our first conversation to closing took 6 business days! We highly recommend working with Devin. He is truthful, courteous, compassionate, knowledgeable, helpful, understanding, patient, hard working, consistent, dependable, reliable, etc. He was available whenever we needed help. Not only did he help us to achieve our goals, he searched for the best financial situation for us to teach those goals successfully without putting us or his company at risk of failure. We are beyond thankful to Devin for all he has done for us. Kyle & Lee"