Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 140 of 373
Jeff Greene

"So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the ...So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the representative that I was connected with. I explained to him, my limited time to talk. He said, "ok, let's see what we can do." Literally he was able to get nearly all my information needed for Refi. There were a couple of items I needed to provide, but his whole demeanor were calm, cool, collected. He was exactly what I needed after a frustrating call earlier. He walked me through the whole process. I was amazed at how "EASY" the process was. When he explained to me that I could save nearly $600 on my refi, I was ecstatic. I can't tell you how "HAPPY" I am with the WHOLE process. From Daniel all the way to the closing. Very simple, very efficient and I am Very Happy! THANK YOU!!"

Lana Dillon

"Jeremy was extremely helpful with our mortgage loan. We had a unique situation but he made the whole process simple and even came up with some creative ways to help us. Every time we spoke with him,...Jeremy was extremely helpful with our mortgage loan. We had a unique situation but he made the whole process simple and even came up with some creative ways to help us. Every time we spoke with him, he was very knowledgeable, professional, generous with his time, friendly, and patient. I would absolutely recommend Rocket Mortgage/Quicken Loans because of Jeremy."

Juan Perez

"Tracy, So this coming Monday we "close" on the refinance process that you have help us guide through the entire process. Your patience, and knowledge of what we were embarking on was and is greatly ...Tracy, So this coming Monday we "close" on the refinance process that you have help us guide through the entire process. Your patience, and knowledge of what we were embarking on was and is greatly appreciated. For a while there we thought there was no end to the document requested to complete the process! Refinance, for us lay folks is not something we are all the versed in, but having you on our side made the process seem doable! So, again, GRACIAS, thank you, and keep in touch from time to time! Juan and Delores Perez"

Melody Rider

"I can't recommend Eddy Harvey enough! From the very first phone call to the last, the entire process was seamless and incredibly easy. The digital platform is a game-changer – being able to upload ...I can't recommend Eddy Harvey enough! From the very first phone call to the last, the entire process was seamless and incredibly easy. The digital platform is a game-changer – being able to upload documents, track my loan status in real-time, and e-sign from my phone made a potentially stressful experience virtually effortless. Eddy Harvey was an absolute superstar. He was knowledgeable, patient, and always available to answer my (many) questions, even on weekends. His communication was excellent; I never once had to wonder where things stood because he provided constant, proactive updates. Thanks to the efficiency of Eddy, the conclusion of my possible refinance was completed in less than three weeks. If you value speed, convenience, and a truly professional person that makes you feel like a top priority, Eddy Harvey is the person for you. He's earned a customer for life!"

Mark Gutierrez

"I was concerned about getting scammed. Alan was very patient and helped me verify who he was. When I called the 1-800 number they were very patient and knew immediately who Alan was. The whole process...I was concerned about getting scammed. Alan was very patient and helped me verify who he was. When I called the 1-800 number they were very patient and knew immediately who Alan was. The whole process was easy. There was a team of people getting in touch with to help me with different documents. We were texting after hours which is unheard of. We closed in 5 weeks. Thank you Alan!"

MG Dixon

"Brandon was a pleasure to work with. He answered all questions and helped us make a choice as to what was the best choice for us. So pleasant and professional, I wold do business with him again and ...Brandon was a pleasure to work with. He answered all questions and helped us make a choice as to what was the best choice for us. So pleasant and professional, I wold do business with him again and would recommend him to anyone I know. Thanks Brandon!"

Sharon Wynn

"Tiffaney was a very pleasant person to deal with. If I had a question she would answer it to best of her ability and if she did not have the answer she would find it out for me. She was the most ...Tiffaney was a very pleasant person to deal with. If I had a question she would answer it to best of her ability and if she did not have the answer she would find it out for me. She was the most pleasant person I have every dealt with when buying a home or when refinancing a home. I have called her several times and had to leave a message because she was busy, but returned my call as soon as she had time. Very considerate. She was very helpful in my refinancing. George Wynn"

Dean Robison

"Teesha was such a joy to work with. Her knowledge and professionalism were such a great plus. She took time and listened to see exactly what we were wanting to achieve. After going over all the ...Teesha was such a joy to work with. Her knowledge and professionalism were such a great plus. She took time and listened to see exactly what we were wanting to achieve. After going over all the information she had a game plan and it was Fantastic. We couldn't have gotten a better person no matter how we tried. So thankful that she, Teesha was on the other end of the line when we called. Wonderful experience and if we ever do it again, well you know who we'll be calling. Her initials are TEESHA!! Thank You so very much, God Bless!"

Cyndi Jones

"I recently had the pleasure of working with Marius for my 2nd refi over time. My initial experience with Marius was a refi with cash out, my most recent was just a refi for lower interest/payment and ...I recently had the pleasure of working with Marius for my 2nd refi over time. My initial experience with Marius was a refi with cash out, my most recent was just a refi for lower interest/payment and no cash out. In both cases he always exceeds my expectations, communicated all scenarios that would be available to me, and his due diligence provided me the Best of any scenario while keeping the numbers where I needed them to be. He's very professional, knowledgeable and expeditious. His customer skills are unlike many I've had to deal with since moving to SC although he's out of State. The process was seamless. I highly recommend Marius and Rocket Mortgage to those who may be looking to finance a home, refi etc. He is a true asset to Rocket. Thank you Marius for getting me through my refi's."

Veronica Gonzales

"Abigail was so sweet and patient. Once we finally got connected, great touch on the text touchpoints. :) Finally I was okay to try and get some refiance started. I felt so comfortable talking, joking ...Abigail was so sweet and patient. Once we finally got connected, great touch on the text touchpoints. :) Finally I was okay to try and get some refiance started. I felt so comfortable talking, joking definitely made me feel less nervous. Abigail I really appreciate you! I appreciate you texting back to questions, as they came up. Maybe once these medical bills are caught up, we will get those matching jogging suits. 😉"