Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 140 of 397
Mark Willinger
Mark Willinger

Mark Willinger
Rocket Mortgage
24 Reviews
Kris Vossler

"I reached out to Rocket Mortgage because I had some basic questions about the process. I was connected with Mark and, by the time our chat had ended, he had walked me through the application process ...I reached out to Rocket Mortgage because I had some basic questions about the process. I was connected with Mark and, by the time our chat had ended, he had walked me through the application process (in a very kind and non-pushy way!). I've done this "mortgage thing" several times and it is ALWAYS a horrifically stressful experience. This was not at all stressful! Thanks Mark!"

Cedric Addie
Cedric Addie

Cedric Addie
Rocket Mortgage
23 Reviews
Rodney Hearne

"Cedric listened to what I wanted out of a refinance and then proceeded to deliver. We got the exact APR that we wanted and remained in the same year as our current loan (13). It was easy and it went...Cedric listened to what I wanted out of a refinance and then proceeded to deliver. We got the exact APR that we wanted and remained in the same year as our current loan (13). It was easy and it went very fast. We were in our new loan in about 15 days. I have nothing but high praise for Cedric and our on going relationship with Rocket Mortgage and their fine team of experts."

Erika Andres
Erika Andres

Erika Andres
Rocket Mortgage
23 Reviews
Larry Mckinney

"I had the privilege of teaming up with Erika, an Executive Banker, to help a client purchase a home quickly, and I cannot recommend her highly enough. From start to finish, Erika demonstrated ...I had the privilege of teaming up with Erika, an Executive Banker, to help a client purchase a home quickly, and I cannot recommend her highly enough. From start to finish, Erika demonstrated unmatched professionalism, expertise, and dedication that truly made a difference. What stood out most was Erika’s responsiveness. She consistently answered emails and calls promptly, ensuring that every question or concern was addressed without delay. Knowing how time-sensitive buying a home can be, especially in our client's situation, her ability to stay on top of communication gave us peace of mind throughout the process. Erika’s deep knowledge of her products was another incredible strength. She walked us through every available option and helped us make informed decisions that best fit the client’s needs. When we encountered a hiccup in the process—which can be inevitable in real estate transactions—Erika didn’t miss a beat. She tackled the issue head-on and resolved it quickly, keeping everything on track and ensuring our client’s goals were never compromised. Working with Erika was an absolute pleasure. Her empathy, problem-solving skills, and unwavering commitment to doing what’s best for the client made all the difference. If you’re looking for a lender who truly cares and works tirelessly to make things happen, Erika is the person you need. Thank you, Erika, for being such a fantastic partner and for helping create a positive and seamless experience for our client!"

Joshua Bause
Joshua Bause

Joshua Bause
Rocket Mortgage
23 Reviews
Magdalena Magnasco

"We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated ...We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated to helping us close on time—despite a much shorter-than-usual timeline. Our transaction had a tight deadline, and Joshua didn’t miss a beat. He kept everything moving efficiently, stayed in constant communication, and proactively addressed every detail to avoid delays."

Brady Burns
Brady Burns

Brady Burns
Rocket Mortgage
23 Reviews
Kathy Meyers Symeonidis

"Brady was great from beginning to end. Great personality & knowledge! He knows his job & does it very well! Brady was able to see that he, & Rocket Mortgage, might be able to help us, when no one ...Brady was great from beginning to end. Great personality & knowledge! He knows his job & does it very well! Brady was able to see that he, & Rocket Mortgage, might be able to help us, when no one else could before. Brady stayed on top of everything to make sure we got all supporting docs necessary, to the proper departments within a specific period of time. Brady is able to explain things, & he knew who to contact to bump things up, to get through the process. It all worked out the way we were hoping for. Brady was always a pleasure, personable, kind, patient, & professional. I've already told a couple of friends if they're looking to refi, call Brady at Rocket Mortgage! Thank you so much Brady! :)"

Alyssa Cerda
Alyssa Cerda

Alyssa Cerda
Rocket Mortgage
23 Reviews
Michael Strong

"Alyssa was patient, persistent without being pushy. She listened and responded instead of hustling and pitching. She was personable but professional. It was a good experience. She did not try to...Alyssa was patient, persistent without being pushy. She listened and responded instead of hustling and pitching. She was personable but professional. It was a good experience. She did not try to trap me with an aggressively high deposit too early in the process and was willing to lower the deposit amount since a competitor tried to hold me hostage with another deposit. I sensed her eagerness and a touch of "toughness" due, I suspect, to the fact that she must deal with so many people, and with people of all sorts. We prospects can slip away when they think it's a done deal. I'm sure it's a wearisome role. She handles it with grace and poise. Good luck and God bless, Alyssa."

Taylor Cline
Taylor Cline

Taylor Cline
Rocket Mortgage
23 Reviews
Jean Britt

"Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her...Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her knowledge was amazing. She made me feel like I had a friend during all of this. I recommend her highly and have already told two of my friends to ask for her if they apply. Kudos Taylor. Take care."

Joe Dugall
Joe Dugall

Joe Dugall
Rocket Mortgage
23 Reviews
Carol Durant

"JOE WAS VERY HELPFUL AS WE WORKED WITH HIM AT THE BEGINNING OF OUR LOAN REQUEST. HE IS VERY KNOWLEDGEABLE AND INFORMATIVE. EVEN THOUGH, WE WORKED WITH OTHERS AS THE LOAN PROCEDURE PROGESSED, HE ...JOE WAS VERY HELPFUL AS WE WORKED WITH HIM AT THE BEGINNING OF OUR LOAN REQUEST. HE IS VERY KNOWLEDGEABLE AND INFORMATIVE. EVEN THOUGH, WE WORKED WITH OTHERS AS THE LOAN PROCEDURE PROGESSED, HE ALWAYS MADE HIMSELF AVAILABE TO HELP US ANYTIME WE NEEDED A QUESTION ANSWERED THAT DEMANED HIS EXPERTISE. YOU CAN DEPEND ON HIM. WE HAVE HAD OUR LOAN FOR APPROXIMATELY A YEAR AND HAVE NOT MET ANY 'SNAGS' AND SHOULD WE MEET ANY, WE WOULD DEFINITELY CALL JOE. "

Ameer Elayan
Ameer Elayan

Ameer Elayan
Rocket Mortgage
23 Reviews
Ellie Mae Shuler

"Ameer contacted me on day three after I signed up on some site, ISO refinance loan... The prior 2 days before all the phone calls were so over whelming, people talking too fast then connect me to ...Ameer contacted me on day three after I signed up on some site, ISO refinance loan... The prior 2 days before all the phone calls were so over whelming, people talking too fast then connect me to some else. Before I knew it no stopped answering my phone then I seen a 313 area code finally something locally, it was Ameer. He introduced himself told me about the services he had to offer . Ameer is honest, Ameer looked after my needs as if I was one of his own family members. I couldn't be more pleased . Thanks Ameer!!"

Jay Griggs
Jay Griggs

Jay Griggs
Rocket Mortgage
23 Reviews
Samhita Banerjee

"Jay was referred to me as a lender by my buyer’s agents and as a first-time homebuyer, I had many questions ranging from credit checks to what each of the items listed on the estimates were- he was ...Jay was referred to me as a lender by my buyer’s agents and as a first-time homebuyer, I had many questions ranging from credit checks to what each of the items listed on the estimates were- he was able to talk me through everything and taught me so much using his vast experience and knowledge. Whether it was 8am or 8pm, he made himself available for calls whenever I needed clarification. After he pre-approved me, allowing me to make my offer, my parents wanted me to switch to their old lender and Jay was extremely professional and courteous about my decision and wished me the best, despite the hours of work he had already put in. One day before closing, the lender my parents had chosen fell through at the last minute and I was about to lose tens of thousands from my deposit. My agents and I reached out to Jay to see if he would be able to pull off a miracle, with an extreme time-crunch, and he absolutely did! He was involved in every step, from his role to reaching out to the underwriters and loan processing officers to make sure everything was completed as soon as possible. He worked side by side with my agents, communicating with them every step of the way, in order to allow me to have fewer responsibilities and less burden. His attitude was amazing throughout the process as well! My only regret was ever switching lenders, because Jay is the best choice to have and he is able to pull off the impossible. The great rate he secured for me was the least of the reasons for which I am grateful to Jay."