Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 142 of 400
Rick Gallas

"Gage did a wonderful job on our refi. He was very prompt with his service and very knowledgeable regarding the entire process. The entire Application to Close process was less than 3 weeks. Even ...Gage did a wonderful job on our refi. He was very prompt with his service and very knowledgeable regarding the entire process. The entire Application to Close process was less than 3 weeks. Even after we closed, Gage checked in with us to make sure we were happy with the entire process. I have always had a pleasant experience with Rocket Mortgage / Rocket Mortgage, and you can add another one to the list. Fast and easy with no surprises. I will highly recommend Rocket Mortgage and Gage to my friends"

Jemea Goso

"I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with ...I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with Rocket Mortgage, specifically working with Ben - if I could give him 10 stars, I would. From the moment I began working with Ben to my closing, he was extremely professional, knowledgeable, personable and most importantly, made me feel like I was his only client and wanted to do what was best for me and my situation. I can’t say enough positive things about Ben’s customer service, and Rocket Mortgage as a whole. Ben - looking forward to working with you again! Thank you!!"

Elijah Dupree

"Home Loan Expert Payton Larimer provided exceptional service throughout the entire process. As a customer we felt valued as she listened to our goals and patiently answered all our questions. As a ...Home Loan Expert Payton Larimer provided exceptional service throughout the entire process. As a customer we felt valued as she listened to our goals and patiently answered all our questions. As a result, Payton could tailor a loan option and term that was perfect for our situation. The loan process would not have been possible and successful without her!" “…fast closing: from pre-approval to the actual close”. The expertise and guidance of Payton Larimer is greatly appreciated, Elijah H and Tracey L Dupree"

Jeffrey Blydenburgh

"Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, ...Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, which the others we have dealt with did not. His answer to everything was in keeping with our goals not his. I hate dealing with people that really only want to sell you and literally tune out everything you say. Anyway, if you deal with any other company versus Rocket Mortgage, you just might be missing out. Rocket Mortgage was great, but Lytle made them "Perfect"."

Grant Tilley Sr

"From my very first conversation with Garrett, he demonstrated professionalism, patience, and clarity that remained consistent throughout the entire journey. Garrett went above and beyond. His ...From my very first conversation with Garrett, he demonstrated professionalism, patience, and clarity that remained consistent throughout the entire journey. Garrett went above and beyond. His guidance and expertise ensured we navigated every matter smoothly. He remained flexible and patient as we worked through various verifications, making sure everything stayed on track. Garrett played an instrumental role in making the deal happen. I would not hesitate to recommend him to anyone seeking an outstanding loan officer and trusted partner in the process. Thank you, Garrett — wishing you continued success and many more satisfied clients."

Dan Thyer

"I can't say enough about how much of a high quality rep for Rocket Mortgage Hakeem was! He helped us make an easy transition to refinancing our property. Very, Very professional. One of the things we ...I can't say enough about how much of a high quality rep for Rocket Mortgage Hakeem was! He helped us make an easy transition to refinancing our property. Very, Very professional. One of the things we love about Rocket Mortgage is the high quality of staff that you always provide. Thanks to Hakeem he made the whole process exceptionally easy for us, and walked us through the steps, and explained what was going on. I feel that he went above and beyond the call of duty on this project. Thank you so much Hakeem! Will definitely reccomend you to others!"

Beverly Wheelhouse

"Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and...Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and let me know that we will approach each task one day at a time and do this at my pace not her's, this is when I felt I was in good hands. I appreciate the way she has handled the entire refinance process from beginning to the end. Emily's compassion to do the very best job for not only the company but also the client she is working with has shown me several qualities she possesses, her empathetic nature is the one that I will let my family and friends know that Emily should be their to go to person with Rocket Mortgage. Emily has gone above and beyond the norm, and I really appreciate everything she has done for me., she is an extraordinary person whom I'm happy I have had the opportunity to meet and handle my refinance with Rocket Mortage. Emily is an unbelievable person who is committed to her company but more important her clients because without the clients there wouldn't be the company. So happy I have her to represent my future with Rocket Mortgage. Beverly Wheelhouse. Reply, Reply All or Forward"

Jovita Garcia Duer

"A friend recommended Rocket Mortgage to me and I have to admit that I was somewhat skeptical handling our refinance online. HOWEVER, my concerns were set at ease when Brenda received my call. Brenda ...A friend recommended Rocket Mortgage to me and I have to admit that I was somewhat skeptical handling our refinance online. HOWEVER, my concerns were set at ease when Brenda received my call. Brenda is very knowledgeable and friendly. She made me feel very comfortable throughout this process and was happy to answer my questions. She stayed on top of everything throughout this process. She kept of apprised of what was going on with the process and is an excellent communicator. The entire process went very smooth and I have the utmost confidence to recommend Rocket Mortgage and hope you get Brenda to assist you. She really knows her stuff and is great to work with. We actually had an emergency about a week before closing and Brenda was able to get us the additional funds we need! Excellent!!"

Dina Perez-Graham

"Vivek Patel is a spectacular Senior Banker and one of your most valuable associates. He is extremely professional, kind and considerate while accomplishing his job. I am most grateful for his ...Vivek Patel is a spectacular Senior Banker and one of your most valuable associates. He is extremely professional, kind and considerate while accomplishing his job. I am most grateful for his considerate customer service and thoughtful communication. He should be recognized and commended for the excellent way he represents your organization. This is the type of person I would like to train my teams in customer service excellence. Thank you so much for Vivek’s hard work in supporting me through this financial process and thank you very much to Stephanie for assisting to make closing day and finalizing terms much easier. You have a great team. Dina C Perez-Graham"

Rahul Gupta

"I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up ...I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up on paperwork and let me know the status of my refi. The whole process was very low-stress, and Rocket Mortgage's online portal for paperwork management is by far the best one I personally have seen. Thanks, Brian! This was a great experience."