Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 142 of 357
Charm Rodgers
Charm Rodgers

Charm Rodgers
Rocket Mortgage
21 Reviews
Shaun McDonald

"🌟✨ If I could give Charm more than five stars, I absolutely would! ✨🌟 From the moment I stepped into the world of mortgages, I felt like I was navigating a maze blindfolded. That’s when I met Charm, ...🌟✨ If I could give Charm more than five stars, I absolutely would! ✨🌟 From the moment I stepped into the world of mortgages, I felt like I was navigating a maze blindfolded. That’s when I met Charm, and let me tell you, she didn’t just guide me; she illuminated the path with her expertise and warmth. Charm possesses a remarkable ability to demystify the complex jargon of the mortgage landscape. She took the time to explain every detail, ensuring that I felt informed and empowered every step of the way. Her patience is unparalleled, and her genuine desire to help shines through in every interaction. It’s not just about numbers for her; she truly cares about her clients' dreams and aspirations. What sets Charm apart is her exceptional communication skills. Whether it was a late-night question or a last-minute concern, she was always just a message away, ready to provide clarity and reassurance. Her responsiveness made me feel like I was her top priority, and that’s a rare quality in this industry! Charm’s knowledge of the different mortgage options available was impressive. She worked tirelessly to find the best fit for my financial situation, ensuring I understood the pros and cons of each choice. With her help, I was able to secure a mortgage that not only met my needs but also exceeded my expectations. If you’re looking for a mortgage specialist who blends professionalism with a personal touch, look no further than Charm. She turned a potentially stressful process into a smooth and enjoyable experience. I can confidently say that without her, I wouldn’t be sitting in my dream home today. Thank you, Charm, for your unwavering support and for making such a significant milestone in my life a joyful one! You truly have a gift, and I’m grateful to have had you by my side. 🏡❤️"

Youssef Sasso
Youssef Sasso

Youssef Sasso
Rocket Mortgage
21 Reviews
DoraCelia Rios

"Youssef did a tremendous job on my refinance. I was so impressed with his knowledge of the industry and dedication to ensuring that my experience was solid. He exerted the utmost professionalism and...Youssef did a tremendous job on my refinance. I was so impressed with his knowledge of the industry and dedication to ensuring that my experience was solid. He exerted the utmost professionalism and friendliness. His innovation in posing various solution options ultimately allowed for a product that will provide me with more financial flexibility. His availability and reliability, in timely responses and follow-ups, were impeccable. He made this an easy trusting experience. Overall, an A+."

Justyn Schoening
Justyn Schoening

Justyn Schoening
Rocket Mortgage
21 Reviews
Malieka Crittle

"My experience with Justyn was amazing. He was my ray of sunshine through this process. I was told horror stories about different things that could go wrong before closing and I called Justyn every ...My experience with Justyn was amazing. He was my ray of sunshine through this process. I was told horror stories about different things that could go wrong before closing and I called Justyn every time, and he calmed me down ,and told me there was nothing to worry about. He was right. He guided me through the entire process and was very knowledgeable. Even when there were other people put on my team, Justyn checked in often and made sure everything was on track. I am so grateful that I got to work with him. I am truly blessed to have had him on my side through my first home purchase. I will be recommending anyone who tells me they are buying a home or refinancing to Justyn, he is the best."

Cynthia Swearengin
Cynthia Swearengin

Cynthia Swearengin
Rocket Mortgage
21 Reviews
Thearum Seng

"I had an exceptional experience working with Cynthia. From start to finish, she were professional, knowledgeable, and incredibly supportive. took the time to explain every step of the loan process in ...I had an exceptional experience working with Cynthia. From start to finish, she were professional, knowledgeable, and incredibly supportive. took the time to explain every step of the loan process in detail.Her responsiveness and attention to detail were top-notch, always answering my questions promptly and keeping me informed throughout the entire process. I felt confident and at ease knowing that Cynthia was handling everything. I highly recommend Cynthia to anyone in need of a loan. She is a true professional who genuinely cares about their clients and works tirelessly to achieve the best possible outcome. Thanks again Cynthia!"

Marie Tinana
Marie Tinana

Marie Tinana
Rocket Mortgage
21 Reviews
Joe Koch

"Marie was a pleasure. Very professional, follow up was amazing and great personality. Always on top of everything and had great suggestions on options to consider. I would recommend her and truly ...Marie was a pleasure. Very professional, follow up was amazing and great personality. Always on top of everything and had great suggestions on options to consider. I would recommend her and truly hope I get to work with her again in a few years when we hope to refinance again when rates come down. (oh please) :)"

Luke Wilson
Luke Wilson

Luke Wilson
Rocket Mortgage
21 Reviews
Liz Johnson

"Luke was amazing to work with. I actually tried refinancing my mortgage with Rocket Mortgage a few weeks prior to connecting with Luke. That first loan just kind of stopped moving. Partially my own ...Luke was amazing to work with. I actually tried refinancing my mortgage with Rocket Mortgage a few weeks prior to connecting with Luke. That first loan just kind of stopped moving. Partially my own fault for not following up on it more frequently but I'm just as busy as anyone else. Partially due to nobody telling me what to do and when! I didn't have any question where we were at and what was next with Luke. He kept me informed and when there was an unexpected and quite large rate increase, I believed Luke when he said he was doing everything he could to get that back down to what we originally discussed. And he did."

Nikki Wyatt
Nikki Wyatt

Nikki Wyatt
Rocket Mortgage
21 Reviews
Alexander Pugh

"If I could put more stars I would. She made the loan process a breeze and very easy to understand. Any questions or concerns I had were met with outstanding answers. Her Communication skills are on ...If I could put more stars I would. She made the loan process a breeze and very easy to understand. Any questions or concerns I had were met with outstanding answers. Her Communication skills are on the next tier. I wish I could’ve had her help me all the way to closing. She even called me a few times after the loan process was done. Which made me feel like I wasn’t just a sale to be made. I can’t say enough about the quality of person she is as a banker or person. It was always a pleasure talking with her."

Nolan Yeiter
Nolan Yeiter

Nolan Yeiter
Rocket Mortgage
21 Reviews
Tip Kennedy

"Nolan is very personable and hands on during this process. I hit a couple of bumps along the way but he was patient as we walked through solutions. He is very knowledgeable and answered all of my ...Nolan is very personable and hands on during this process. I hit a couple of bumps along the way but he was patient as we walked through solutions. He is very knowledgeable and answered all of my questions in a way I could digest. He kept up with the latest progress and even called me to provide these steps in detail I was watching real time on the app. I honestly could not have gotten through this process without Nolan’s expertise and patience. He loves what he does and it shows in his work ethics and and interactions."

Jake Bevilacqua
Jake Bevilacqua

Jake Bevilacqua
Rocket Mortgage
20 Reviews
Joanna Hogan

"Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet ...Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet Schnauzer Pickles came down with lung cancer requiring an $8700 surgery and follow up chemotherapy. I had run up quite a total on my Line of Credit with the bank and the tune of 19% interest. I had contacted my bank to check on a refi and they were seeming to drag their feet some. Two weeks ago I had gotten an email about reefing with Rocket Mortgage-Rocket Mortgages so I called and happened to reach Jake as their rep. Believe it or not, after four hours we had my loan application all initiated and my interest rate was less than at the bank, AND WITH BETTER TERMS AS FAR AS CASH OUT. Again, Jake was a wonderful representative for Rocket Mortgage, I can't say enough positive comments about him. A few days later I had spoken with my daughter to let her know about my refi and how pleased I was with Rocket Mortgage, "Aren't they great!." she said. "We actually refi-ed with Rocket Mortgage a few months ago and we thought they were great too. I had checked with other lenders and found their satisfaction rating was unbeatable and we really liked them, no hassles at all." Thank you Jake and Rocket Mortgage-Rocket mortgage!"

Andrew Birchmeier
Andrew Birchmeier

Andrew Birchmeier
Rocket Mortgage
20 Reviews
Tim Milstead

"Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck ...Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck with us. My wife and I were amazed when we finally got an offer accepted and Andrew stayed on the phone with us until late on a Saturday night to get the paperwork done so we could make a quick close. You simply don't see that kind of customer service anymore. I would and will recommend Rocket Mortgage to anyone looking for a house and ask for Andrew!"