Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 143 of 397
Juan Perez

"Tracy, So this coming Monday we "close" on the refinance process that you have help us guide through the entire process. Your patience, and knowledge of what we were embarking on was and is greatly ...Tracy, So this coming Monday we "close" on the refinance process that you have help us guide through the entire process. Your patience, and knowledge of what we were embarking on was and is greatly appreciated. For a while there we thought there was no end to the document requested to complete the process! Refinance, for us lay folks is not something we are all the versed in, but having you on our side made the process seem doable! So, again, GRACIAS, thank you, and keep in touch from time to time! Juan and Delores Perez"

Amy Causey

"I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this...I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this the most streamlined process. From start to finish he was available. He was not pushy, he came to me with multiple options and helped me with the pros and cons. He was accessible and even answered me after hours and on weekends. Brandon is honestly an asset to your company and I hope to work with him again."

Eric Talley

"I connected with Josephine while checking on taping into my home equity. We discussed my options and she felt that where I was on my mortgage, which was already with Rocket. The best way to go was ...I connected with Josephine while checking on taping into my home equity. We discussed my options and she felt that where I was on my mortgage, which was already with Rocket. The best way to go was with a refinance. So she started working the numbers and we came up with the perfect plan. She was so helpful and knowledgeable about the process and was the sweetest person to talk to. The whole Rocket team is amazing. I will only use Rocket for all my mortgage needs. And will definitely use Josephine again if I need anything else."

MARITZA FLORES

"John was an awesome person to work with. I explained to him I was working g with other loan 2 to be exact and felt b I was wasting my time. They never followed what they said and I was very ...John was an awesome person to work with. I explained to him I was working g with other loan 2 to be exact and felt b I was wasting my time. They never followed what they said and I was very frustrated. Glad one day he call and from there on he was helpful and patient with me thru the process informed me of what was going on. Got approved and I looked for a home. It took about 5 homes and finally got the right one. This year I closed 3-3-26 with him helping me thru everything. Even when it seem impossible he said I going to help you and you will close. He went above and beyond I could not believe i closed. Some moments was tense but he explained situation. Great person to work with. I will highly recommend him. He is a man of word and will get you into your home. Believe I am living proof. I recommend him to anyone he is patient and very knowledgeable and even after he will help you. I recommend him high snd asked for John Kennedy. Thank you so much John I appreciate all that you did for me."

Rita Lim
Rita Lim

Rita Lim

Rocket Mortgage
22 Reviews
Dior-Ashton Teodosio

"I cannot say enough great things about Rita from Rocket Mortgage. From the very beginning, he provided exceptional service and made what can often be a stressful and overwhelming process feel simple ...I cannot say enough great things about Rita from Rocket Mortgage. From the very beginning, he provided exceptional service and made what can often be a stressful and overwhelming process feel simple and manageable. My relatives recently worked with Rita, and they were incredibly impressed by his professionalism, expertise, and genuine commitment to helping them achieve their goals. Throughout the entire process, Rita was patient, knowledgeable, and always available to answer questions. He took the time to explain every step in clear, easy-to-understand terms, ensuring my relatives felt informed and comfortable with each decision. His communication was outstanding—he kept them updated regularly, responded promptly to calls and emails, and proactively addressed any concerns before they became issues. What truly stood out was Rita's dedication to providing personalized service. He treated my relatives with kindness and respect, taking the time to understand their unique situation and helping them find the best options available. His attention to detail, organization, and ability to navigate the complexities of the mortgage process made everything move smoothly and efficiently. Thanks to Rita's hard work and guidance, my relatives were able to complete the process with confidence and peace of mind. It was clear throughout the experience that he genuinely cared about their success and was willing to go above and beyond to ensure a positive outcome. If you are looking for someone who is trustworthy, knowledgeable, responsive, and truly invested in helping his clients, I highly recommend Rita from Rocket Mortgage. His outstanding customer service and commitment to excellence made a lasting impression on our family, and we are incredibly grateful for all of his assistance. Thank you, Rita, for making this a positive and stress-free experience."

Larry Reinhard

"Michael will be with you every steps of the way during your home buying experience. Michael contacted us at least 2 or 3 times per week via phone call to update us on the mortgage process and also ...Michael will be with you every steps of the way during your home buying experience. Michael contacted us at least 2 or 3 times per week via phone call to update us on the mortgage process and also assisting in getting our preapproval letter each time we made an offer on a home. Michael was very professional and knowledgeable at all times. Would highly recommend Michael for your next mortgage."

Jeff DeLanoy

"I recently had the pleasure of working with Joseph Marcoutullio as my loan officer from Rocket to process my mortgage. From start to finish, the experience was seamless and stress-free. Joseph was ...I recently had the pleasure of working with Joseph Marcoutullio as my loan officer from Rocket to process my mortgage. From start to finish, the experience was seamless and stress-free. Joseph was incredibly helpful and knowledgeable about the entire process. He answered all of my questions and provided valuable insights. What stood out the most was his approachable and easygoing nature, making the entire experience enjoyable. Thanks to Joseph's expertise, the mortgage process was smooth and effortless. I highly recommend Joseph Marcoutullio for anyone in need of a skilled and personable loan officer."

Veronica Gonzales

"Abigail was so sweet and patient. Once we finally got connected, great touch on the text touchpoints. :) Finally I was okay to try and get some refiance started. I felt so comfortable talking, joking ...Abigail was so sweet and patient. Once we finally got connected, great touch on the text touchpoints. :) Finally I was okay to try and get some refiance started. I felt so comfortable talking, joking definitely made me feel less nervous. Abigail I really appreciate you! I appreciate you texting back to questions, as they came up. Maybe once these medical bills are caught up, we will get those matching jogging suits. 😉"

Dennis Otrambo

"Ricardo is a very cool dude. Besides paying off my car loan one of my main goals is to install solar on my home. The main thing was that my home is a manufactured home installed in 1989. With that we ...Ricardo is a very cool dude. Besides paying off my car loan one of my main goals is to install solar on my home. The main thing was that my home is a manufactured home installed in 1989. With that we had some frustrating issues with documentation. But Ricardo eased me through it. Not only taking care of the loan issues we had many great conversations. I would refer anyone to Ricardo not only for an equity loan as mine but a home loan. He takes the time to explain things in a manner anyone can understand. He also makes you feel comfortable with the loan process. My loan has closed, and I now have purchased most of my equipment for my solar. Which will save me around $500.00 per month off my electric bill."

Mark Pessolano

"Parker Neal was awesome! He is professional on every level and very well spoken and extremely knowledgeable. The process was a smooth process except for couple of repeated changes to our mortgage ...Parker Neal was awesome! He is professional on every level and very well spoken and extremely knowledgeable. The process was a smooth process except for couple of repeated changes to our mortgage loan. Understanding the demand for his time and end of month closings he did a great job. Most often very quick to respond and very helpful getting through the process. I would highly recommend Parker Neal for your mortgage representative loan officer. Thank You"