Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 143 of 400
Donald Valdez

"I had applied for a equity loan, but my scores weren’t quite where they needed to be to get the APR I could afford, I was introduced to Justin and Right away, he put me at ease. He has a calm ...I had applied for a equity loan, but my scores weren’t quite where they needed to be to get the APR I could afford, I was introduced to Justin and Right away, he put me at ease. He has a calm demeanor, very pleasant to speak to and knowledgeable. he gave me advice and I’d say within a week and a half my scores were all above 700!! Which put me into a different bracket and a more affordable APR I can’t thank Justin enough. conversation I had with him was pleasant. He always puts you at ease when you speak with him I’m older and not always easy to talk too! Justin listens takes his time to make sure that you understand everything. I can’t say enough about him except. Thank you! Donald Valdez"

Richard Missera

"What is there to say! He was exceptional in the process of helping me get through the magnitude of the Refinance! He was GREAT in helping me work out the various steps from start to finish! His ...What is there to say! He was exceptional in the process of helping me get through the magnitude of the Refinance! He was GREAT in helping me work out the various steps from start to finish! His Professionalism made his Attitude easy to work with, during this entire function! This the reason why I have used Rocket Mortgage/Rocket because of the Excellence of Bob Radar! Thank You! Richard & Kathryn Missera"

Carolyn Mitchem

"It was five months after my husband passed away. I had insurance that only paid half of his funeral. I was in debt 6,000 dollars. I knew I had quite a bit of equity in our home. So I tried several ...It was five months after my husband passed away. I had insurance that only paid half of his funeral. I was in debt 6,000 dollars. I knew I had quite a bit of equity in our home. So I tried several Mortgage companies. Every one told me the same thing, no! I read about Rocket Mortgage, one more try!! I called. Martin Rayis was put on the phone. As we talked I explained my situation, he said he would do everything to get me qualified. And he did. In a few days I was called asking for my personal information, income and such. Soon Martin told me he was certain it was going through. You will never know what that meant to me. Martin Rayis will never know how he helped me. Martin was so kind, always called when he said he would. Treated me with such respect, if there is a hope you need to refinance, or get your first mortgage, CALL MARTIN RAYIS, you will be glad you did!!"

Maria Savi

"Wish I could give Miguel 100 Stars as 5 is not enough for all the help he gave me. He started the process for my mortgage and made it very simple to understand. He answered all my questions and ...Wish I could give Miguel 100 Stars as 5 is not enough for all the help he gave me. He started the process for my mortgage and made it very simple to understand. He answered all my questions and guided me through the whole process which sometimes could be very stressful. He is smart, personable and so easy to talk to - he just made me love Rocket Mortgage! I will be referring some of my friends and family members to Miguel - and if I need something in the future, I will certainly call him. Miguel is an asset to your organization! He is truly the BEST!"

Jennifer Marie

"We had the absolute pleasure of working with Jacob Siegel as our mortgage specialist, and I can’t recommend him highly enough. From start to finish, Jacob was kind, patient, and incredibly efficient. ...We had the absolute pleasure of working with Jacob Siegel as our mortgage specialist, and I can’t recommend him highly enough. From start to finish, Jacob was kind, patient, and incredibly efficient. He answered our emails at all hours of the day with friendliness, expertise, thoroughness, and precision. No question was too small, and no concern went unanswered. My husband—who will admit he’s a very anxious and admittedly difficult person to work with—was met with more patience from Jacob than even I can manage. Jacob never rushed him, always explained things clearly, and handled every situation with a calm, steady approach that truly put us at ease. His combination of professionalism, deep knowledge, and genuine care made what could have been a stressful process super smooth. If you want someone who will treat you like a priority, guide you with skill, and handle your worries with grace, Jacob Siegel is the one to call."

Jeff Gorman

"Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called...Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called me back, before I had the chance to reinitiate with him, when we could proceed with the refi. I have passed along our experience working with Matthew and haved recommended several of our friends to contact him, when they're ready to refi or purchase. GREAT JOB MATTHEW!!!"

Kyle David

"I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until ...I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until that time, I had no knowledge of Rocket Mortgage. Dana made me very comfortable with moving forward with Rocket Mortgage. Throughout the entire process, Dana provided such great service for our relocation. She answered every question (and I had a lot) immediately. I truly felt that Dana had my best interest in mind at all times. About a year and half later, I relied on Dana for a refinance on the same loan. Shortly after my refinancing, I had to relocate for work again. There was no question as to who we would use for our relocation process. Again, Dana exceeded my expectations. Dana is such a pleasure to work with, that I have recommended her to others any chance I get. If I am to ever move again, I know who I am calling."

Larry Newhouse

"Liz was extremely knowledgeable about the loan process and completed her part of the loan application quickly and efficiently. When the approval process slowed way down and requests for more ...Liz was extremely knowledgeable about the loan process and completed her part of the loan application quickly and efficiently. When the approval process slowed way down and requests for more information trickled in, I let her know what was happening. Within days, the process was completed and we were on our way. I couldn't have asked for anyone better to go to bat for us as the delays we were experiencing were putting a financial and emotional toll on us that we didn't need."

Blaine Dunlap

"OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a ...OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a loan. I called several other loan folks. I'm sure they had successful careers in the used car business, but that approach didn't work for me. This house turned into a nine-way bidding war. She was able to give me not a prequalification, but a preapproval letter. I didn't get this house. It was three months before I found another. In that time, I was bombarded with calls from other lenders. Melissa kept in touch but in a friendly, infrequent and reassuring way. When I found the next house, it was perfect for me. I only called one person, and she got busy. In a matter of days, she had all of the heavy lifting done for this loan. We all know getting a loan is a paper chase. We made a good team and when she needed docs, I got it done right now because I was on a team. It wasn't a demand or order from High On. My loan was a small one. After we would talk, I hoped she would find a rich techie buying a million-dollar house. How could she spend such patient time with me? When I look back at buying this house, my thoughts will not be how I found it, how glad I was to get it, it will be how my friend Melissa pushed this through and got it done. Thank You My Friend."

Ronsie Lester

"After partially completing the refinancing process with my current lender I decided I would be in a better place financially by not refinancing. I received a call from a Rocket Mortgage associate ...After partially completing the refinancing process with my current lender I decided I would be in a better place financially by not refinancing. I received a call from a Rocket Mortgage associate asking if he could answer any questions I had about the mortgage program. Shortly after speaking with him I agreed to be transferred to Doc. He was very knowledgeable and patient. I had lots of questions which he answered promptly. He was able to offer a better refinancing rate and assist with debt consolidation. I feel like we will be in a great financial situation once my refinancing is complete. Doc is a wonderful asset to his company. I am so glad I took the time to speak with him."