Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 145 of 397
Odin Benbow
Odin Benbow

Odin Benbow
Rocket Mortgage
21 Reviews
Carlee Reeves

"I have worked with Odin since 2014 and there has not been a loan he was not able to close. I recently worked with him on a very challenging loan that had a contingency in another state. It took almost...I have worked with Odin since 2014 and there has not been a loan he was not able to close. I recently worked with him on a very challenging loan that had a contingency in another state. It took almost a year to close but Odin was a team player the whole time. He went above and beyond communicating to all parties, supporting me and walking our clients through all the intricate details. Our clients had a tough time finding the right agent in their state that could sell their home but once they did, Odin helped everything fall in line with closing so it was right in the timeline we needed. They are happy in their new build beautiful home and felt supported throughout the process. I can't say enough good things about Odin. He is very knowledgeable, detail oriented and cares for the best interest of his clients. He truly looks out for the best interest of everybody involved. Highly recommend!!!!"

Demetrius Brown
Demetrius Brown

Demetrius Brown
Rocket Mortgage
21 Reviews
David Pringle

"Having met Demetrius Brown via phone call from Rocket Mortgage, everything started out well and stayed that way until closing. Never stepped back on any of my many questions. He responded well to my ...Having met Demetrius Brown via phone call from Rocket Mortgage, everything started out well and stayed that way until closing. Never stepped back on any of my many questions. He responded well to my texts, calls and emails. Some took longer but that's okay. He's a busy young. Very personally in stepping up to the plate on everything throughout my process. If I need to contact Rocket Mortgage, I will seek him out. God Bless him, his wife and toddler daughter and the new addition coming to their home"

David Bush
David Bush

David Bush
Rocket Mortgage
21 Reviews
Ashley Ewing

"David was a blessing to our family! He walked us through all the steps with what we needed to do to and fix to get our credit where we needed to get our initial approval to purchase our first home! ...David was a blessing to our family! He walked us through all the steps with what we needed to do to and fix to get our credit where we needed to get our initial approval to purchase our first home! David went above and beyond to make sure that we got everything fixed, and the steps we needed to take to fix them. He was very polite, honest, had great communication, and made sure we were set to buy a home! We couldn't be more grateful! I highly recommend anyone else looking into buying a home to work with David! I promise you will not be disappointed! I called, questioned, and probably even nagged with every little thing to make sure we were doing everything right. Not one time did he get annoyed or upset with me. He was always cheerful, upbeat, and walked me through everything I questioned about with so much patience!"

Robert Castellano
Robert Castellano

Robert Castellano
Rocket Mortgage
21 Reviews
Marie Finn

"My husband and I have owned and sold at least 10 properties in our life and BY FAR, Robert moved us through the smoothest closing we have ever had. Our builder did NOT want us to use Rocket Mortgage ...My husband and I have owned and sold at least 10 properties in our life and BY FAR, Robert moved us through the smoothest closing we have ever had. Our builder did NOT want us to use Rocket Mortgage based on one experience they had with another closing. We shared this with Robert—we elegantes assurance that he could help us move through this closing without issues, bc we’ve used Rocket Mortgage several times in the past and have always had good experiences. He did exactly that: he walked us through each step of the way, along with two other (also excellent) team members. Robert’s kindness, patience, empathy, knowledge, ability to get us a great interest rate, ever present availability, and responsiveness just were above and beyond what one can expect. He also made himself available for our actual closing (even though he really didn’t have to, as that was the purview of our other Rocket reps (who also were ever available!) and even with the 3-hour time distance b/t him and us. Robert is awesome! We hope he has a long and successful career at Rocket Mortgage: he is more than we could have hoped for! Thank you so so much, Robert! We are so grateful to have worked with you!"

Chelsea Cracraft
Chelsea Cracraft

Chelsea Cracraft
Rocket Mortgage
21 Reviews
Paul LaChance

"Chelsea was exceptional to work with every step of the process. She was extremely professional and very friendly and respectful even through some of the my frustrating of waiting for things to go ...Chelsea was exceptional to work with every step of the process. She was extremely professional and very friendly and respectful even through some of the my frustrating of waiting for things to go through. Rocket Mortgage is so very fortunate to have Chelsea on your team, don't ever let her go, she is the absolute best of the best. I will miss working with her. I have expressed my experience with Chelsea to other people I work with and strongly advised them to contact her for their mortgage needs. Thank you so much Chelsea for your compassion, professionalism and integrity. I wish you the best to your success. Paul W LaChance Jr Lowellfire92371@yahoo.com"

Todd Davis
Todd Davis

Todd Davis
Rocket Mortgage
21 Reviews
Paul Travis

"My loan was closed in 10 days from start to finish. I now have a lower interest rate, no PMI (even though I didn't have 80% mortgage balance), and a much lower monthly payment. The Rocket Mortgage ...My loan was closed in 10 days from start to finish. I now have a lower interest rate, no PMI (even though I didn't have 80% mortgage balance), and a much lower monthly payment. The Rocket Mortgage process, for me, was a dream. Every step of the process I was informed. There was never a day wasted waiting for behind the scenes mystery processors. I have to give a ton of Credit to Todd, our mortgage banker. Todd was an absolutely excellent professional to work with as we refinanced our loan. I don't think I ever waited longer than an hour to get a response back from him. I would absolutely recommend Todd and the Rocket Mortgage team to anyone looking to refinance or purchase a home."

Dylan Dooley
Dylan Dooley

Dylan Dooley
Rocket Mortgage
21 Reviews
GK Budd

"I’m not even sure where to begin with expressing our satisfaction and pleasure in having Dylan Dooley from Rocket Mortgage as our guy. The funny thing, as a guy who worked the overnight shift most of ...I’m not even sure where to begin with expressing our satisfaction and pleasure in having Dylan Dooley from Rocket Mortgage as our guy. The funny thing, as a guy who worked the overnight shift most of my career, I’m up at all hours of the night taking care of things. You know, like looking to get home financing info at 2AM. I did a little research and minutes later, I was chatting with a wide awake, very knowledgeable, polite and professional guy named Dylan Dooley. This was not my first home purchase, but I must say it was my absolute best mortgage experience. One of the things that stood out from the first contact was Dylan’s absolute transparency. I’ve had some not so comforting dealings with mortgage bankers in the past, and also some good dealings. Dylan was by far the absolute, hands down best. I made a list of the three lenders I was interviewing as I shopped for a mortgage, my current home mortgage bank landed in the #4 position. You read that right!!! They were number 4 on a list of 3! Their offer of financing was horrible! A local mortgage broker who was a referral from a real estate agent was #2. At the top of the list, a guy I had no relationship with, someone who nobody referred me to, a guy that a late night internet search for mortgage info connected me with. A guy who earned the #1 spot on my list. Apples to apples, line by line, nobody could touch Dylan’s deal. Dylan was prompt and courteous, followed up regularly and I never felt alone. For anyone in need of a mortgage lender, I am OCD meticulous and detail oriented in the way I conduct business. It was an absolute pleasure to know Dylan was as detailed and not only did he speak knowledgeably, but he listened to everything I said. Listened and actually understood. He got me the exact product I wanted and needed. Short of someone giving a loan away for free, it was a fantastic unbeatable experience. I cannot recommend him highly enough. Thank you Dylan! Keep doing what you do, the way you do it!!! I’ll be back for sure and for anyone who I know that is in the market for a home financing or refinancing product, I’m sharing your name and number!!! Thank you brother!"

Voula Dotis
Voula Dotis

Voula Dotis
Rocket Mortgage
21 Reviews
John Capello

"Dealing with an online company I was concerned that I wouldn’t be confident that the deal was being handled by someone who had my back. Enter Voula, nothing but proactive, white glove treatment from a...Dealing with an online company I was concerned that I wouldn’t be confident that the deal was being handled by someone who had my back. Enter Voula, nothing but proactive, white glove treatment from a professional that knew what I was up against. She was always a step ahead of every concern and question I had along the way of selecting and securing my mortgage. The process to obtain my mortgage with Voula, was amazing start to finish. This allowed me the time I needed to focus on the process of buying my home during a crazy time in the market. My family and I are so happy with our new home and I’m even more excited about the rate Voula and I were able to get to pay for it. I’m grateful for her and her hard work to make it happen. She more than performed when I needed it most, her care and excellent service went far beyond what I hoped for. Don’t hesitate to deal quickly with this team. They are on your side even more than you realize!"

Timothy Dugas
Timothy Dugas

Timothy Dugas
Rocket Mortgage
21 Reviews
Eric Gordon

"Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging ...Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging numbers and underfunding my escrow. I'd have had a nasty bill waiting for me at the end of my first year by the time sofi would have sold my loan and made me some other banks problem. Tim got me a better rate, better monthly payment, and actually included everything that I'd be responsible for paying. A+ all the way."

Laith El-Barakat
Laith El-Barakat

Laith El-Barakat
Rocket Mortgage
21 Reviews
Jo Beckman

"I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, ...I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, and supportive. Laith guided me through every step of the process, ensuring that I understood all my options and felt confident in my decisions. He was always available to answer my questions, no matter how small, and provided clear and concise explanations. What stood out the most was his dedication to making the process as smooth and stress-free as possible. He went above and beyond to ensure that everything was handled efficiently and accurately, which made a significant difference in my overall experience. I highly recommend Laith to anyone in need of mortgage services. His expertise and commitment to client satisfaction are truly exceptional. Thank you, Laith, for all your hard work and support!"