Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 145 of 373
GK Budd

"I’m not even sure where to begin with expressing our satisfaction and pleasure in having Dylan Dooley from Rocket Mortgage as our guy. The funny thing, as a guy who worked the overnight shift most of ...I’m not even sure where to begin with expressing our satisfaction and pleasure in having Dylan Dooley from Rocket Mortgage as our guy. The funny thing, as a guy who worked the overnight shift most of my career, I’m up at all hours of the night taking care of things. You know, like looking to get home financing info at 2AM. I did a little research and minutes later, I was chatting with a wide awake, very knowledgeable, polite and professional guy named Dylan Dooley. This was not my first home purchase, but I must say it was my absolute best mortgage experience. One of the things that stood out from the first contact was Dylan’s absolute transparency. I’ve had some not so comforting dealings with mortgage bankers in the past, and also some good dealings. Dylan was by far the absolute, hands down best. I made a list of the three lenders I was interviewing as I shopped for a mortgage, my current home mortgage bank landed in the #4 position. You read that right!!! They were number 4 on a list of 3! Their offer of financing was horrible! A local mortgage broker who was a referral from a real estate agent was #2. At the top of the list, a guy I had no relationship with, someone who nobody referred me to, a guy that a late night internet search for mortgage info connected me with. A guy who earned the #1 spot on my list. Apples to apples, line by line, nobody could touch Dylan’s deal. Dylan was prompt and courteous, followed up regularly and I never felt alone. For anyone in need of a mortgage lender, I am OCD meticulous and detail oriented in the way I conduct business. It was an absolute pleasure to know Dylan was as detailed and not only did he speak knowledgeably, but he listened to everything I said. Listened and actually understood. He got me the exact product I wanted and needed. Short of someone giving a loan away for free, it was a fantastic unbeatable experience. I cannot recommend him highly enough. Thank you Dylan! Keep doing what you do, the way you do it!!! I’ll be back for sure and for anyone who I know that is in the market for a home financing or refinancing product, I’m sharing your name and number!!! Thank you brother!"

John Capello

"Dealing with an online company I was concerned that I wouldn’t be confident that the deal was being handled by someone who had my back. Enter Voula, nothing but proactive, white glove treatment from a...Dealing with an online company I was concerned that I wouldn’t be confident that the deal was being handled by someone who had my back. Enter Voula, nothing but proactive, white glove treatment from a professional that knew what I was up against. She was always a step ahead of every concern and question I had along the way of selecting and securing my mortgage. The process to obtain my mortgage with Voula, was amazing start to finish. This allowed me the time I needed to focus on the process of buying my home during a crazy time in the market. My family and I are so happy with our new home and I’m even more excited about the rate Voula and I were able to get to pay for it. I’m grateful for her and her hard work to make it happen. She more than performed when I needed it most, her care and excellent service went far beyond what I hoped for. Don’t hesitate to deal quickly with this team. They are on your side even more than you realize!"

Eric Gordon

"Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging ...Tim is awesome. I appreciate straight talk. I was working, originally, with a competitor, and TIm went over the numbers and noticed that Sofi artificially lowered my monthly payments by fudging numbers and underfunding my escrow. I'd have had a nasty bill waiting for me at the end of my first year by the time sofi would have sold my loan and made me some other banks problem. Tim got me a better rate, better monthly payment, and actually included everything that I'd be responsible for paying. A+ all the way."

Jo Beckman

"I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, ...I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, and supportive. Laith guided me through every step of the process, ensuring that I understood all my options and felt confident in my decisions. He was always available to answer my questions, no matter how small, and provided clear and concise explanations. What stood out the most was his dedication to making the process as smooth and stress-free as possible. He went above and beyond to ensure that everything was handled efficiently and accurately, which made a significant difference in my overall experience. I highly recommend Laith to anyone in need of mortgage services. His expertise and commitment to client satisfaction are truly exceptional. Thank you, Laith, for all your hard work and support!"

Cassandra Crisp

"Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he...Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he needed to make the process done very quick. When it was time for the team to become involved, they were stellar in assisting me with the home stretch. Like Dustin, the team was available whenever I had questions. The final closing went through without any hiccups, and the final documentation was downloaded for me to print out. As promised, I received the funds in my account on the specified day. Thank you Dustin and the Entire Rocket Mortgage Team!"

Sandra Marzano

"Sam was courteous, concise, and did exactly what he said he would do. Everything he outlined regarding the process happened, and I must say, in record time! He was even kind enough to respond to an ...Sam was courteous, concise, and did exactly what he said he would do. Everything he outlined regarding the process happened, and I must say, in record time! He was even kind enough to respond to an email I sent months later with an unrelated question. Because of my good experience with Sam I recommended Rocket Mortgage to a friend who was looking to refinance."

Julie Graham Badger

"Dan was great to work with. He walked us through the paperwork step-by-step and made sure we understood it all. He was the most thorough person we've ever worked with as far as home loans go. We had a...Dan was great to work with. He walked us through the paperwork step-by-step and made sure we understood it all. He was the most thorough person we've ever worked with as far as home loans go. We had a difficult negotiation with the seller which took longer than expected. We had barely a week to go and Dan and Jared pulled it off. It was the smoothest loan origination and funding we've experienced. I highly, highly recommend Dan and Rocket Mortgage for your next home purchase."

Amy Causey

"I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this...I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this the most streamlined process. From start to finish he was available. He was not pushy, he came to me with multiple options and helped me with the pros and cons. He was accessible and even answered me after hours and on weekends. Brandon is honestly an asset to your company and I hope to work with him again."

Babs Patton

"Christina helped me get a loan for a condo. I was turned down by two other attempts prior. Christina made sure she included some income that other agents thought was not eligible, but it was after ...Christina helped me get a loan for a condo. I was turned down by two other attempts prior. Christina made sure she included some income that other agents thought was not eligible, but it was after all. Besides the fact that she worked hard to qualify me for the loan, she was available to me whenever I called, even at night and when she wasn't actually on schedule to work. I felt like a friend or relative she was helping instead of a stranger. All the time, she was more than courteous and empathetic, even when I was freaking out about something or feeling worried or hopeless. She got me through all of my negative thinking and now I own my own place and am not depending on a land lord's whishes and whims. And now I can have a pet! :-) Thank you Christina!!! <3"

Ken Melancon

"Josephine was amazing. She was very professional and personable. She walked through every step of the process with ease. Usually. getting a mortgage or refi is like pulling teeth. I am a Real Estate ...Josephine was amazing. She was very professional and personable. She walked through every step of the process with ease. Usually. getting a mortgage or refi is like pulling teeth. I am a Real Estate Investor and this was the easier refi I ever have done. I would highly recommend Rocket Mortgage and request Josephine."