Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 144 of 357
Heather Brennan

"Jack is a pleasure to work with. Responsive, thoughtful, and personable. Within hours of our initial conversation he had several proposed refinancing options available. I cant say enough about how ...Jack is a pleasure to work with. Responsive, thoughtful, and personable. Within hours of our initial conversation he had several proposed refinancing options available. I cant say enough about how easy he made the mortgage process. A true gentlemen and professional. I wholeheartedly recommended him!!"

Veronica Roscoe

"After trying so many times before and not getting anywhere with other companies. I said I’m done I felt like owning a home wasn’t for me at this time. And then I receive a call from Brent, checking in...After trying so many times before and not getting anywhere with other companies. I said I’m done I felt like owning a home wasn’t for me at this time. And then I receive a call from Brent, checking in on an application I had started prior. He picked up where they had left off and got me to the finish line. He was so patient and persistent he was really helpful guiding me through this process. He answered all my questions and made it easy and comfortable for me. And I’d highrecommend his services to others."

Patricia Scurdy

"Joshua was on top of everything right from the beginning! He is professional, courteous and more than willing to help with any of the technical aspects involved with getting him the information ...Joshua was on top of everything right from the beginning! He is professional, courteous and more than willing to help with any of the technical aspects involved with getting him the information needed. He even honored my request to not play the "hold" music any longer because I was tired of my husbands singing along to "Country Road". Rocket Mortgage keep having people like Joshua working for you.😊"

Nichole Baughan

"Farah was my first point of contact when I reached out to Rocket Mortgage from that point on she was friendly and always responsive and helpful. No matter when I reached out she always responded. I ...Farah was my first point of contact when I reached out to Rocket Mortgage from that point on she was friendly and always responsive and helpful. No matter when I reached out she always responded. I really appreciated this since this was a stressful process for us since we had actually just inherited our home and had not owned our own home in quite some time. I would definitely recommend Farah and the rest of the team at Rocket Mortgage."

Lauri Fairchild

"Silvana is very knowledgeable and will do what’s right for you. She makes sure whatever loan terms she gets for you make sense and are money wise options. She always stayed on top of our loan process ...Silvana is very knowledgeable and will do what’s right for you. She makes sure whatever loan terms she gets for you make sense and are money wise options. She always stayed on top of our loan process so it could get to closing as soon as possible. Awesome work!!"

Sunimal Alles

"Working with Jeff on my home loan was a smooth and reassuring experience. He was always available when I had questions, offered clear guidance throughout the process, and walked me through different ...Working with Jeff on my home loan was a smooth and reassuring experience. He was always available when I had questions, offered clear guidance throughout the process, and walked me through different options so I could make the best decision for my situation. I genuinely felt like I was in good hands with Jeff. His professionalism and willingness to help made the entire process much easier. I appreciate all his support and would gladly work with him again."

Steven Rogers

"I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and ...I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and knowledgeable. She was always on her A game, whether it was answering questions, following up, or getting documentation handled quickly and efficiently. Jessica truly went above and beyond to make sure I was taken care of every step of the way. Her professionalism, attention to detail, and commitment to finding the best solutions made the entire process smooth and stress free. If you’re considering Rocket Mortgage, I strongly suggest asking to work with Jessica. You will be glad you did."

Sandy Perry

"Nicholas was was point of contact during the processing of my refi and was very knowledgeable and courteous and very personable. I had difficulty with one particular document to forward and view and ...Nicholas was was point of contact during the processing of my refi and was very knowledgeable and courteous and very personable. I had difficulty with one particular document to forward and view and he was there to help and assist me with this. In short I still was unable to succeed due to a glitch in my phone but Nick went above and beyond getting this accomplished. I would highly recommend him to anyone that is considering to do a mortgage."

Ginny Zanardelli

"David Shaft was great. He explained everything in detail in answer to my questions. I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 ...David Shaft was great. He explained everything in detail in answer to my questions. I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 day close because of his lack of interest in closing the HELOC. David always returned my calls or emails when I asked if there was anything else I needed to do to facilitate my re-fi. He kept me informed. He was great. His estimate at the beginning of our conversation was 100% accurate. Great guy, good job. Virginia Zanardelli"

Kiki Mastro-Glusko

"I am writing to inform you of the ease of my closing and all that went into it because of James. He was extremely kind and patient as I am a 72 year old woman with not much technical ability. He ...I am writing to inform you of the ease of my closing and all that went into it because of James. He was extremely kind and patient as I am a 72 year old woman with not much technical ability. He explained everything in simple terms for me and when I felt overwhelmed, he eased my mind and I felt that I was in good hands. He never once paid attention to the time of day or how many times I had to contact him. He always made me feel comfortable calling with any questions or problems that I encountered. I knew from day one that he was very understanding of my situation which made me feel glad that I chose Rocket Mortgage for my lending company. I plan on telling everone that I know about contacting James if they are in need of financial assistance. Again my regards to your company for hiring such a talented and caring individual. Lisa Glusko"