Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 144 of 373
Ray Clemmer

"Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected ...Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected immediately and he crunched the numbers rapidly and the deal was closed in a quick manner. He is an asset to the company in my opinion."

Judy Knoten

"We were extremely pleased with the expert professional help from Jesse. It's no wonder he's a senior banker. He handled everything with just a couple of phone calls and e-mails. The next thing we ...We were extremely pleased with the expert professional help from Jesse. It's no wonder he's a senior banker. He handled everything with just a couple of phone calls and e-mails. The next thing we were closing. Never had such excellent service and we have done business with Quicken and Rocket before. Will definitely recommend him to others. Thank you Jesse you are the greatest!"

Cudgegong Phina

"John made buying a house the easiest possible. The process is quite complex from getting pre approved to approved. Keeping your approval letter updated for bids on houses. John communicated with the ...John made buying a house the easiest possible. The process is quite complex from getting pre approved to approved. Keeping your approval letter updated for bids on houses. John communicated with the realtors and tried in anyway to assist. You really need a good mortgage banker that is going to be caring and compassionate to you and your families needs because they are in it with you through it all. They recalculate for you over and over again. How much percent down. How much will this cost. Do I need an appraisal. Do I need an inspection. Oh they didn’t accept the bid. Oh I found another house and the process starts over. Not to mention the whole time your mortgage banker is going through this process with many different other clients that are all on different levels of the process. When you finally lock in every step is so crucial and it’s tons of back and forth. John does not typically make you wait for a response from him. I will tell you not all mortgage bankers are like this. So I would for sure recommend John. He is just a good person and it shows through the work he does. Thanks John!"

Taylor Urban

"Corey was wonderul from the beginning. He was not even assigned to us in the beginning, but filling in for a coworker when he found and resolved an issue with our profile BEFORE it became an issue. ...Corey was wonderul from the beginning. He was not even assigned to us in the beginning, but filling in for a coworker when he found and resolved an issue with our profile BEFORE it became an issue. Later, he was assigned to us. We found the perfect home, and Corey made sure we got into it. He was always available for our endless (and sometimes silly) questions and took every single one seriously. I wish we could gove Corey more than 5 stars. He made such a stressful experience so easy. My husband, two little girls, and I are now in our dream home because of Corey."

Darren Roe

"From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions ...From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions promptly and thoroughly, and at no point did we ever feel like we were a bother. Despite all the questions I’m sure I asked, Blossom’s customer service remained outstanding, and we always felt fully supported. We’ve also been very impressed with Rocket Mortgage’s system. The document portals, dashboard, and user interface are incredibly intuitive, making everything straightforward and easy to navigate. The entire process has been streamlined, and it’s clear that Rocket is committed to making things as convenient as possible for their customers. We’ve set up biweekly payments and are making double payments, which is exactly what we wanted to do. This allows us to pay off our loan in just over 5 years instead of the 20 years originally offered, which is exactly what we were hoping for. We opted for the 20-year term to take advantage of the promotional interest rate, knowing we could pay it off much sooner. The best part is there are no penalties for early payments, and Rocket’s online account manager made everything easy to set up. With autopay in place, we don’t have to worry about logging in each month, everything is automated and hassle-free. Overall, Rocket Mortgage has made this process smooth and effortless, and working with Blossom has been an absolute pleasure. She’s been knowledgeable, courteous, and has gone above and beyond to ensure we’re taken care of. We couldn’t be more satisfied with our experience!"

Jose Hernandez

"Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving ...Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving his clients, satisfying our needs to start any mortgage process. I recommend Mr.AlexBaez 100% for his professionalism in mortgage matters. It has been a pleasure working with him as Senior Mortgage Banker for Rocket Mortgage Company. Thank you Alex for your professionalism in my mortgage case. Sincerely, Jose Luis Hernandez"

Magdalena Magnasco

"We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated ...We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated to helping us close on time—despite a much shorter-than-usual timeline. Our transaction had a tight deadline, and Joshua didn’t miss a beat. He kept everything moving efficiently, stayed in constant communication, and proactively addressed every detail to avoid delays."

Joanna Hogan

"Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet ...Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet Schnauzer Pickles came down with lung cancer requiring an $8700 surgery and follow up chemotherapy. I had run up quite a total on my Line of Credit with the bank and the tune of 19% interest. I had contacted my bank to check on a refi and they were seeming to drag their feet some. Two weeks ago I had gotten an email about reefing with Rocket Mortgage-Rocket Mortgages so I called and happened to reach Jake as their rep. Believe it or not, after four hours we had my loan application all initiated and my interest rate was less than at the bank, AND WITH BETTER TERMS AS FAR AS CASH OUT. Again, Jake was a wonderful representative for Rocket Mortgage, I can't say enough positive comments about him. A few days later I had spoken with my daughter to let her know about my refi and how pleased I was with Rocket Mortgage, "Aren't they great!." she said. "We actually refi-ed with Rocket Mortgage a few months ago and we thought they were great too. I had checked with other lenders and found their satisfaction rating was unbeatable and we really liked them, no hassles at all." Thank you Jake and Rocket Mortgage-Rocket mortgage!"

Jean Britt

"Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her...Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her knowledge was amazing. She made me feel like I had a friend during all of this. I recommend her highly and have already told two of my friends to ask for her if they apply. Kudos Taylor. Take care."

Paul LaChance

"Chelsea was exceptional to work with every step of the process. She was extremely professional and very friendly and respectful even through some of the my frustrating of waiting for things to go ...Chelsea was exceptional to work with every step of the process. She was extremely professional and very friendly and respectful even through some of the my frustrating of waiting for things to go through. Rocket Mortgage is so very fortunate to have Chelsea on your team, don't ever let her go, she is the absolute best of the best. I will miss working with her. I have expressed my experience with Chelsea to other people I work with and strongly advised them to contact her for their mortgage needs. Thank you so much Chelsea for your compassion, professionalism and integrity. I wish you the best to your success. Paul W LaChance Jr Lowellfire92371@yahoo.com"