Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 144 of 397
Gary Hawkins

"It has been a fantastic experience working with Rocket Mortgage and their great team of professionals. They really know their business. I have to say that Sarah Pepper did a fantastic job getting ...It has been a fantastic experience working with Rocket Mortgage and their great team of professionals. They really know their business. I have to say that Sarah Pepper did a fantastic job getting things started. She spent her time getting to understand my financial situation and assisted me tremendously with their products and services. Sarah was there all way with me. An awesome lifeline to have during the whole process of refinancing my home. I could not have asked for a better person to work with. I will be closing this week and the whole process has been just just a little over two weeks. Thanks again for Sarah's knowledge and expertise. Above all her patience with me, answering all my questions and being there. Major appreciation to Sarah."

Harold Goodman

"My loan officer was Eddie Rush. I had a most enjoyable experience while navigating through the ins and outs of the loan process experience. Eddie was very knowledgable and professional. Not once ...My loan officer was Eddie Rush. I had a most enjoyable experience while navigating through the ins and outs of the loan process experience. Eddie was very knowledgable and professional. Not once did I feel as though I had made the wrong decision. He is highly recommended from my point of view."

Ray Clemmer

"Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected ...Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected immediately and he crunched the numbers rapidly and the deal was closed in a quick manner. He is an asset to the company in my opinion."

Trey Young

"If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be ...If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be happier with the result. Looking forward to talking with him in the future when we need something new!"

Darren Roe

"From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions ...From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions promptly and thoroughly, and at no point did we ever feel like we were a bother. Despite all the questions I’m sure I asked, Blossom’s customer service remained outstanding, and we always felt fully supported. We’ve also been very impressed with Rocket Mortgage’s system. The document portals, dashboard, and user interface are incredibly intuitive, making everything straightforward and easy to navigate. The entire process has been streamlined, and it’s clear that Rocket is committed to making things as convenient as possible for their customers. We’ve set up biweekly payments and are making double payments, which is exactly what we wanted to do. This allows us to pay off our loan in just over 5 years instead of the 20 years originally offered, which is exactly what we were hoping for. We opted for the 20-year term to take advantage of the promotional interest rate, knowing we could pay it off much sooner. The best part is there are no penalties for early payments, and Rocket’s online account manager made everything easy to set up. With autopay in place, we don’t have to worry about logging in each month, everything is automated and hassle-free. Overall, Rocket Mortgage has made this process smooth and effortless, and working with Blossom has been an absolute pleasure. She’s been knowledgeable, courteous, and has gone above and beyond to ensure we’re taken care of. We couldn’t be more satisfied with our experience!"

Tim Stiemann

"Dan provided outstanding customer service. He did not pressure me into a refinance mortgage. He simply explained the facts and left the decision up to me (unlike others I have dealt with). Best ...Dan provided outstanding customer service. He did not pressure me into a refinance mortgage. He simply explained the facts and left the decision up to me (unlike others I have dealt with). Best Rocket Mortgage agent I have dealt with so far by far. Really made my day."

Angella Lawrence

"I would like to thank Annie Valley for all of the work she did in getting our refinancing done. Early morning texting, late night phone calls and emails; always positive and always cheerful. She was a...I would like to thank Annie Valley for all of the work she did in getting our refinancing done. Early morning texting, late night phone calls and emails; always positive and always cheerful. She was a terrific young lady to have representing us! What a truly great person you have representing your company! If ever again we are in need for an agent up in the New York area or know of someone that is looking for a good agent and company, we would definitely suggest this company! Annie is informative, had our best interest at heart, and made herself available for any questions we had. She is professional, organized, has a pleasant personality, and goes above and beyond. I would recommend Annie to anyone looking."

Md Rn

"I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her ...I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her voice that she wanted to provide what you need but at the same time, honest enough to tell you if things are not possible. I was in the mortgage business for years and her character is what every customer will be looking for to do business with. This year, I got in touch with her for refinancing and purchase. No one else I could think of who can do a better job with my transactions. Keep up the great work and more power!"

Alfred Atanda

"Jacob initiated our refinancing. The problem I had with the entire process was when William was no longer in the picture. His part was quick and orderly. When he is out of the scene, the ...Jacob initiated our refinancing. The problem I had with the entire process was when William was no longer in the picture. His part was quick and orderly. When he is out of the scene, the process became too slow and very different from previous refinancing. What really gave us so much problem was the method employed to finalize the entire process? The fact that they did not pay the people we owe but wanted us to make the payments was a disaster. But then the check was not hours. It presented problems that forced us to mail checks out when some of them, like Nissan was calling every minute asking to be paid. It would have been better Amrock, LLC had made the payments."

Jose Hernandez

"Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving ...Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving his clients, satisfying our needs to start any mortgage process. I recommend Mr.AlexBaez 100% for his professionalism in mortgage matters. It has been a pleasure working with him as Senior Mortgage Banker for Rocket Mortgage Company. Thank you Alex for your professionalism in my mortgage case. Sincerely, Jose Luis Hernandez"