Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 146 of 373
MARITZA FLORES

"John was an awesome person to work with. I explained to him I was working g with other loan 2 to be exact and felt b I was wasting my time. They never followed what they said and I was very ...John was an awesome person to work with. I explained to him I was working g with other loan 2 to be exact and felt b I was wasting my time. They never followed what they said and I was very frustrated. Glad one day he call and from there on he was helpful and patient with me thru the process informed me of what was going on. Got approved and I looked for a home. It took about 5 homes and finally got the right one. This year I closed 3-3-26 with him helping me thru everything. Even when it seem impossible he said I going to help you and you will close. He went above and beyond I could not believe i closed. Some moments was tense but he explained situation. Great person to work with. I will highly recommend him. He is a man of word and will get you into your home. Believe I am living proof. I recommend him to anyone he is patient and very knowledgeable and even after he will help you. I recommend him high snd asked for John Kennedy. Thank you so much John I appreciate all that you did for me."

Pam Barriere

"What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire...What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free. Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was seamless from start to finish. I would absolutely recommend Rocket Mortgage to friends or family members. Thank you again for making this process so smooth."

Juliann Obrien

"I just wrapped up my refinancing with Rocket Mortgage, and I have to say—working with Sean was an absolute pleasure. He made the entire process feel smooth and stress-free from start to finish. Sean ...I just wrapped up my refinancing with Rocket Mortgage, and I have to say—working with Sean was an absolute pleasure. He made the entire process feel smooth and stress-free from start to finish. Sean was professional, kind, and always available whenever I had a question (and trust me, I had plenty!). He explained everything clearly, never rushed me, and made sure I felt comfortable and confident every step of the way. It truly felt like he was in my corner the whole time. If you’re thinking about refinancing, I couldn’t recommend Sean more. He made what could have been a nerve-wracking process incredibly easy, and I’m so grateful for all his help. Thank you, Sean—truly top-notch service. — Julie O’Brien"

Veronica Roscoe

"After trying so many times before and not getting anywhere with other companies. I said I’m done I felt like owning a home wasn’t for me at this time. And then I receive a call from Brent, checking in...After trying so many times before and not getting anywhere with other companies. I said I’m done I felt like owning a home wasn’t for me at this time. And then I receive a call from Brent, checking in on an application I had started prior. He picked up where they had left off and got me to the finish line. He was so patient and persistent he was really helpful guiding me through this process. He answered all my questions and made it easy and comfortable for me. And I’d highrecommend his services to others."

Peggy Poston

"Menal was there for us every step of the way for our loan. She replied quickly to all our questions. She went above and beyond helping me with all this on line technology. Never used the computer to ...Menal was there for us every step of the way for our loan. She replied quickly to all our questions. She went above and beyond helping me with all this on line technology. Never used the computer to apply for any type of loan. Menal with the patience of a saint, was able to get me to understand how to submit information, download, upload how to use a electronic signature. It was a challenge for me but with Menal's help we got through it. If I ever apply for a loan again I would want her. All the people involved in our loan process was very helpful."

Deb Peterson

"My experience with Jeff, and, frankly, everyone that I worked with during my recent refinance was nothing less than sterling. When I started the process they asked questions, I answered. When I had ...My experience with Jeff, and, frankly, everyone that I worked with during my recent refinance was nothing less than sterling. When I started the process they asked questions, I answered. When I had questions, they answered. When something came up that created a necessary change, they took care of everything. I had phone numbers, emails and they were easy to get in touch with at any time. I only had to provide certain paperwork and check my "checklist" regularly to see if anything else was needed, or to see where we were in the process. I would highly recommend Rocket Mortgage - and Rocket Mortgage - to anyone looking for financing or refinancing housing."

Mark Pessolano

"Parker Neal was awesome! He is professional on every level and very well spoken and extremely knowledgeable. The process was a smooth process except for couple of repeated changes to our mortgage ...Parker Neal was awesome! He is professional on every level and very well spoken and extremely knowledgeable. The process was a smooth process except for couple of repeated changes to our mortgage loan. Understanding the demand for his time and end of month closings he did a great job. Most often very quick to respond and very helpful getting through the process. I would highly recommend Parker Neal for your mortgage representative loan officer. Thank You"

Ginny Zanardelli

"David Shaft was great. He explained everything in detail in answer to my questions. I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 ...David Shaft was great. He explained everything in detail in answer to my questions. I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 day close because of his lack of interest in closing the HELOC. David always returned my calls or emails when I asked if there was anything else I needed to do to facilitate my re-fi. He kept me informed. He was great. His estimate at the beginning of our conversation was 100% accurate. Great guy, good job. Virginia Zanardelli"

Kiki Mastro-Glusko

"I am writing to inform you of the ease of my closing and all that went into it because of James. He was extremely kind and patient as I am a 72 year old woman with not much technical ability. He ...I am writing to inform you of the ease of my closing and all that went into it because of James. He was extremely kind and patient as I am a 72 year old woman with not much technical ability. He explained everything in simple terms for me and when I felt overwhelmed, he eased my mind and I felt that I was in good hands. He never once paid attention to the time of day or how many times I had to contact him. He always made me feel comfortable calling with any questions or problems that I encountered. I knew from day one that he was very understanding of my situation which made me feel glad that I chose Rocket Mortgage for my lending company. I plan on telling everone that I know about contacting James if they are in need of financial assistance. Again my regards to your company for hiring such a talented and caring individual. Lisa Glusko"

Lou Cabuhat

"We had an outstanding experience working with Pat during the closing of our home loan. From start to finish, Pat was professional, responsive, and incredibly knowledgeable. He took the time to walk us...We had an outstanding experience working with Pat during the closing of our home loan. From start to finish, Pat was professional, responsive, and incredibly knowledgeable. He took the time to walk us through each step of the process, answered all of our questions promptly, and ensured that everything stayed on track for a smooth and timely closing. His attention to detail and commitment to exceptional service truly made a difference. We are grateful for his support and highly recommend Pat to anyone in need of a dependable and skilled loan officer."