Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 147 of 357
yade scull

"MARISOL FRANCO IS A EXCEPTIONAL REAL ESTATE AGENT -HIGHLY PROFESSIONAL,KNOWLEDGEABLE , AND TRUSLY DEDICATED TO HER CLIENTS. FROM THE VERY BEGINNING , SHE DEMOSTRATED GREAT ATTENTION TO DETAIL , CLEAR ...MARISOL FRANCO IS A EXCEPTIONAL REAL ESTATE AGENT -HIGHLY PROFESSIONAL,KNOWLEDGEABLE , AND TRUSLY DEDICATED TO HER CLIENTS. FROM THE VERY BEGINNING , SHE DEMOSTRATED GREAT ATTENTION TO DETAIL , CLEAR COMMUNICATION, AND A GENUINE WILLINGNESS TO GUIDE US THROUGH EVERY STEP OF THE PROCESS WITH PATIENCE AND TRANSPOARENCY. THANKS TO HER COMMITMENT, THE ENTIRE EXPERIENCE WAS SMOOTH,ORGANIZED AND STRESS FREE . SHE IS A TRUSTWORTHY PROFESSIONAL AND COMES HIGHLY RECOMMENDED ."

Michael Prazich

"What can I say that hasnt already been said? Sundos was a Godsend when it came to my refinance; there was a hang up on the documents needed because I had a solar system installed/leased about 8 years ...What can I say that hasnt already been said? Sundos was a Godsend when it came to my refinance; there was a hang up on the documents needed because I had a solar system installed/leased about 8 years ago and Rocket's underwriters picked up on the fact there were no words in the Solar Agreement lease addressing the possible event of my default of the lease. Subsequent to my system being installed, Fannie Mae and Freddi Mac made all lease agreements adddress this scenario and that's where the fun began. Sundos's patience and the many calming "I've got this, don't worry" was welcomed. If I was an employer needing to a right hand person who would be involved directly with my clients, I would want Sundos to be that person. Many thanks to her."

Cortnie C

"Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, ...Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, assimilates to your personality, can explain things in myriad ways for understanding, and made me felt as if we have been friends for years. He had my back for the entire loan process and proved that he still has it, even after the fact. He never spammed or solicited for a review like some of the other agents at Rocket Mortgage did, but in fact, I requested a link to leave him this review because his customer service and professionalism deserve to be publicly appreciated. Thank you Nathaniel, don't forget to get out of your work seat from time to time. -J"

Jessica Livingston

"Cannot say enough good things about my experience working with Lacey-- and my realtor agrees! As an entrepreneur, I was apprehensive from the beginning of the process. We often times have difficulty ...Cannot say enough good things about my experience working with Lacey-- and my realtor agrees! As an entrepreneur, I was apprehensive from the beginning of the process. We often times have difficulty securing mortgages due to inconsistent income or too many tax write-offs, or a combination of the two. Lacey was understanding of this from day one and worked diligently to help me secure financing for my dream home. She is very professional, always friendly, and incredibly responsive/proactively communicative. I never had to wonder where we were at during the process or what was expected of me, because Lacey was a step ahead in explaining. My realtor (who admittedly prefers local lenders) agrees, and said that her mind would be completely changed if every online lending process went as smoothly as this one with Lacey did. Would absolutely recommend anyone-- special circumstances or not-- to reach out to Lacey for their home lending needs!"

Chris Conrad

"Jenna was outstanding as my loan expert. She provided a path forward every time it looked like a roadblock was in the way. Jenna was instrumental in coordination with the various entities that ...Jenna was outstanding as my loan expert. She provided a path forward every time it looked like a roadblock was in the way. Jenna was instrumental in coordination with the various entities that played a role, and she made the mortgage process seamless and smooth. She expedited several tasks and always followed up with me on the result. She was courteous and kind over the phone and text. Well done! I felt like she was a real advocate!"

Kristoff Caden Caleb Caniedo

"Isabella Ingram was outstanding throughout our home loan process. She was professional, responsive, knowledgeable, and always willing to answer our questions. She kept us informed every step of the ...Isabella Ingram was outstanding throughout our home loan process. She was professional, responsive, knowledgeable, and always willing to answer our questions. She kept us informed every step of the way and worked diligently to help us navigate the underwriting and closing process. Her patience, attention to detail, and dedication made what could have been a stressful experience much smoother for my family. Thanks to Isabella and her team, we were able to successfully reach clear-to-close and move forward with purchasing our home. I highly recommend Isabella Ingram to anyone looking for a mortgage professional who truly cares about her clients and goes above and beyond to help them achieve their homeownership goals."

Tracey Klein

"I would like to acknowledge the exceptional service that I received during the entire refinancing process with Rocket Mortgage. Bill’s professionalism and knowledge of the industry was impressive and ...I would like to acknowledge the exceptional service that I received during the entire refinancing process with Rocket Mortgage. Bill’s professionalism and knowledge of the industry was impressive and truly appreciated. Bill went above and beyond to ensure that all my needs were met and that everything was handled thoroughly and efficiently. He was there for every step of the process quickly responded to every email, Call, and stupid questions I had. will continue to recommend him in the future.”"

Anthony Lariscy

"I recently had the pleasure of working with Eric as my mortgage broker, and I couldn't be more thrilled with the experience. From start to finish, Eric made the entire process incredibly easy and ...I recently had the pleasure of working with Eric as my mortgage broker, and I couldn't be more thrilled with the experience. From start to finish, Eric made the entire process incredibly easy and stress-free. What truly sets Eric apart is his ability to overcome obstacles with ease. When we encountered challenges, Eric didn't just find solutions; he made the problems disappear like a true magician. His expertise and dedication ensured that everything went smoothly, and I felt confident and well-informed every step of the way. Eric's exceptional service and commitment to his clients have earned him a special place our my heart. I now refer to him as my "Morgician" because of the magical way he handles the mortgage process. If you're looking for a mortgage broker who can make your home-buying journey a breeze, look no further than Eric. I highly recommend him to anyone in need of a mortgage expert!"

Lauren Dees Erickson

"Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually ...Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually qualified for. When I called in to get clarity, Joseph kindly took the time to review the application, identified a mistake in how my income was listed and supported getting me qualified for the correct amount. Additionally, throughout the process he kept me informed, answered all of my questions, was thorough and accurate. Honestly, he made the entire experience less stressful. I would recommend him without hesitation."

Rick Swart

"Hunter did a great job of explaining my financing options in terms that were easy to understand. Heistens well, and tailored a loan package that met my needs, and worked with me throut the process so ...Hunter did a great job of explaining my financing options in terms that were easy to understand. Heistens well, and tailored a loan package that met my needs, and worked with me throut the process so that there were no delays and no surprises. His understanding of finance, coupled with his excellent customer service are extraordinary, and I woul choose him and Rocket Mortgage Rocket Mortgage again and would recommend my friends and family do the same. - Rick Swart, Portland, Oregon."