Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 148 of 397
Anthony Kuchynka

"Sam was very helpful throughout the entire process and very knowledgeable on everything involved, including services that Rocket does not provide. At the time of our initial conversation, I was simply...Sam was very helpful throughout the entire process and very knowledgeable on everything involved, including services that Rocket does not provide. At the time of our initial conversation, I was simply doing research on the best option for my situation and goals, and was leaning towards a HELOC. Rocket doesn't offer a HELOC, but he was still more than willing to have a conversation with me about my plans and goals, as well as explain the main differences in the different options. In the end I opted, to work with Sam not only because the option he offered ended up being the one that for best, but also because he was willing to help, regardless of whether or not I was going to use his services."

Jenny Troiber

"Christopher is wonderful to work with. When I refinanced my home, he was telling me about options I had and answered every question that came to my mind. He is very helpful, and the time difference ...Christopher is wonderful to work with. When I refinanced my home, he was telling me about options I had and answered every question that came to my mind. He is very helpful, and the time difference didn't bother him. Christopher is very friendly and easy to work with, with a few phone calls, texts, and emails, everything got taken care of. Thank you, Christopher, a job well done."

Steven Morgan

"Chris was again amazing in helping us every step of the way! Just last year he helped us get into our new home in Florida! And now, he has helped us complete a refinance on our home and placed us in...Chris was again amazing in helping us every step of the way! Just last year he helped us get into our new home in Florida! And now, he has helped us complete a refinance on our home and placed us in a much better financial position overall! Everyone on his team is on top of it and is ready to pick up where needed if he is out or busy with other clients! We cannot be happier with Chris and his team! He is always patient and willing to make sure all of our questions are answered. Thanks so much Chris and the Rocket team!"

Phillip Joubert

"Moose was very knowledgeable and took control of the situation. This was our second time working with him and I have no intentions on working with anyone different. He put in the work for us and went ...Moose was very knowledgeable and took control of the situation. This was our second time working with him and I have no intentions on working with anyone different. He put in the work for us and went above and beyond to make it happen for us. I'm the future he is who we will be working with."

Sandra Marzano

"Sam was courteous, concise, and did exactly what he said he would do. Everything he outlined regarding the process happened, and I must say, in record time! He was even kind enough to respond to an ...Sam was courteous, concise, and did exactly what he said he would do. Everything he outlined regarding the process happened, and I must say, in record time! He was even kind enough to respond to an email I sent months later with an unrelated question. Because of my good experience with Sam I recommended Rocket Mortgage to a friend who was looking to refinance."

Julie Graham Badger

"Dan was great to work with. He walked us through the paperwork step-by-step and made sure we understood it all. He was the most thorough person we've ever worked with as far as home loans go. We had a...Dan was great to work with. He walked us through the paperwork step-by-step and made sure we understood it all. He was the most thorough person we've ever worked with as far as home loans go. We had a difficult negotiation with the seller which took longer than expected. We had barely a week to go and Dan and Jared pulled it off. It was the smoothest loan origination and funding we've experienced. I highly, highly recommend Dan and Rocket Mortgage for your next home purchase."

Eric Spiegel

"Gladys was very patient and helpful to us in guiding us through process of completing our mortgage loan. She had answers to all of our calls/ questions. We appreciated her knowledge and the fact that ...Gladys was very patient and helpful to us in guiding us through process of completing our mortgage loan. She had answers to all of our calls/ questions. We appreciated her knowledge and the fact that we called many times to know what else we to do! We surely had a great time knowing that Gladys was professional and and was always keeping us informed as the process continued. Thank you very much for everything and it's great to know and work with such an experienced individual. Thank you Gladys......"

Jack Packer

"Bryan was a terrific professional staff representative/loan consultant. The Rocket Mortgage experience, expected to be smooth and expedited, was much more. Bryan was attentive to details, very ...Bryan was a terrific professional staff representative/loan consultant. The Rocket Mortgage experience, expected to be smooth and expedited, was much more. Bryan was attentive to details, very knowledgeble and good at what he does. I have not experienced anything better in the conduct of business as how things went with Bryan. A great person doing a superb job."

Dana Hill

"Camille was very personable and tried to do her best to get things taken care of after taking over my loan mid process. I do give her 5 stars, however Dorian misled me and that I am frustrated with. I...Camille was very personable and tried to do her best to get things taken care of after taking over my loan mid process. I do give her 5 stars, however Dorian misled me and that I am frustrated with. I was clear that I did not want to buy points to get a lower rate, I have a great credit score and would not need points to get a reasonable rate because he agreed with this and quoted me a lower interest rate than our local bank I went ahead and went with Rocket. Also, Dorian had told me about some programs that would help me with lower out of pocket like rental reimbursement and using the referred realtor they sent. He did not mention those could not be stacked until much later in the process. After I did not have a choice but to move forward. Camille did get some of the points removed but even she came back with points to close which was ridiculous. The process was easy, I did like that but I could have gotten a much better rate locally and that is just my mistake for not making that choice. Camille I recommend highly, Dorian not so much and I am not sure if that is really just a Rocket Mortgage way of doing business or not so I am still on the fence with the Company itself."

Heather Brennan

"Jack is a pleasure to work with. Responsive, thoughtful, and personable. Within hours of our initial conversation he had several proposed refinancing options available. I cant say enough about how ...Jack is a pleasure to work with. Responsive, thoughtful, and personable. Within hours of our initial conversation he had several proposed refinancing options available. I cant say enough about how easy he made the mortgage process. A true gentlemen and professional. I wholeheartedly recommended him!!"