Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 148 of 357
Paige Konen
Paige Konen

Paige Konen
Rocket Mortgage
19 Reviews
Dean Brown

"Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs ...Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs rather than simply selling us one. Paige listened carefully to our goals and tailored a loan solution accordingly. In an era where people are often too busy, she stood out as more than just a service representative; she acted as a true financial advisor, offering guidance beyond our expectations."

Victoria Kost
Victoria Kost

Victoria Kost
Rocket Mortgage
19 Reviews
Tre' Harden

"Victoria Kost is beyond awesome! Here is why. First I have been trying to raise my credit score for years. I hired Lexington law firm, I paid all my bills on time, and other tactics. Nothing worked. ...Victoria Kost is beyond awesome! Here is why. First I have been trying to raise my credit score for years. I hired Lexington law firm, I paid all my bills on time, and other tactics. Nothing worked. Because of that, I have been unable to achieve several financial goals that require a good credit. This year, I wanted a small home loan so I decided that I would just call a bunch of different companies to see if I could find one that would approve me. The first company that I called, the loan officer a representative was not helpful and really didn't seem interested. Rocket mortgage was the second company I called. The agent that helped me was so understanding and explain everything and then offered to send me to Victoria to help get me where I need it to be. I was doubtful but I agree. On my first phone call with Victoria, she told me exactly what I needed to do in order to move my credit score from point A to point B. I followed the steps that she said and as soon as I had done it, my score changed significantly. Again, I have been trying to do this for years! Victoria, with her extensive knowledge and with the interest that she showed in me individually, she did something that no one has been able to do since 2010. Thank you! Thank you! Thank you! I am only giving five stars because this app won't let me give 100 Stars. Victoria is an awesome individual and I hope that she is recognized by rocket mortgage as an extremely valuable asset to the company!"

Jake Majors
Jake Majors

Jake Majors
Rocket Mortgage
19 Reviews
Nastassia Chase

"Jake Majors went above and beyond in every sense of the word! He is a true professional that really values his customers. He helped us through every step of the process and did his best to eliminate ...Jake Majors went above and beyond in every sense of the word! He is a true professional that really values his customers. He helped us through every step of the process and did his best to eliminate the stress of being a first time home buyer. There were many bumps in the road to close on this home, which were out of our control. Jake was EXTREMELY PATIENT, to say the least. I can not say enough about my overall experience and I highly recommend him! Thank you so much for everything Jake!!! My family and I appreciate you so much!!!!"

Blake McMahon
Blake McMahon

Blake McMahon
Rocket Mortgage
19 Reviews
Raymond Heath

"Blake is absolutely AMAZING! From the very beginning, he was always there whenever we had questions, and no matter how big or small they were, he took the time to answer them with patience and genuine...Blake is absolutely AMAZING! From the very beginning, he was always there whenever we had questions, and no matter how big or small they were, he took the time to answer them with patience and genuine care. Buying a home can be stressful, but Blake made the entire process feel so much easier. He was knowledgeable, responsive, and always one step ahead, making sure we understood every part of the process. What really stood out, though, was how kind and approachable he was. Every conversation felt like talking with someone who truly wanted the best for us, not just someone doing a job. It's rare to find someone who combines professionalism with such a personal touch, and Blake does exactly that. He made us feel like we were his top priority from start to finish, and we always knew we were in great hands. If you're looking for someone who is honest, hardworking, incredibly helpful, and just an all-around great person, Blake is the one you want on your side. We couldn't have asked for a better experience. Thank you, Blake, for helping us make our new home a reality!"

Erick Mendez Garcia
Erick Mendez Garcia

Erick Mendez Garcia
Rocket Mortgage
19 Reviews
Madison Hamilton

"If I could give Erick more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our ...If I could give Erick more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey. From the very beginning, Erick went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Erick went into the office when he absolutely did not have to. And within just one hour, he had our pre-approval written up and ready to go. One hour. On Easter. That is not just good service — that is someone who truly, genuinely cares. Erick's knowledge throughout this entire process was absolutely incredible. He worked tirelessly to find us the best interest rate possible and made sure we understood every single step along the way. Nothing was ever confusing or overwhelming because Erick took the time to walk us through everything — every document, every detail, every question we had, no matter how big or small. He had a gift for making something that can feel so stressful feel completely manageable, and we are so grateful for that. But what made Erick truly one of a kind was not just his expertise — it was his heart. He was so warm, so genuinely sweet, and so excited for us every step of the way. You could feel how much he wanted this for us. When we got the news that we were getting our house, his enthusiasm matched ours, and that meant more than words can say. He was not just our banker — he felt like someone who was truly rooting for our family. Because of Erick, we are now in the home of our dreams. That is something we will carry with us forever, and his name will always be a part of that story. If you are looking for someone at Rocket Mortgage who will go to the ends of the earth for you, who will show up on holidays, who will fight for your best rate, hold your hand through every step, and do it all with the biggest, most genuine smile — Erick is your person!"

Marsel Mezy
Marsel Mezy

Marsel Mezy
Rocket Mortgage
19 Reviews
Sandra Roberts

"This was my first refinance because my former mortgage financer had sold my mortgage to another financer who had less than rave reviews online. I reached out to Rocket Mortgage based on the glowing ...This was my first refinance because my former mortgage financer had sold my mortgage to another financer who had less than rave reviews online. I reached out to Rocket Mortgage based on the glowing online reviews. Considering how leery I was to have to refinance I was surprised how quickly I was put at ease when interacting with Mr. Marsel Mezy (NMLS#3030). He guided me through the initial processes and things went more smoothly than I could have imagined. I had several questions which were sufficiently answered. I was never made to feel I was being rushed or pressured and felt empowered and well informed at every step. Even though I was not even near the midway point in this process I was so impressed by the professionalism of Mr. Mezy that I did not hesitate to provide a referral to and for a co-worker to give Rocket Mortgage a try. Even when Mr. Mezy was out -of- office he ensured I had a point of contact for any issues that arose during his absence. If I could sum up my interaction with Rocket Mortgage via Mr. Marsel Mezy I would say I experienced attentive and outstanding professionalism with unparalled customer service. This may sound cliche`, but this is what every customer should experience. Mr. Mezy is one in a million! Best regards, Ms. Sandra Roberts"

Afsaneh Rashnu
Afsaneh Rashnu

Afsaneh Rashnu
Rocket Mortgage
19 Reviews
Ali Nadi

"I had the pleasure of working with Afsaneh and I would highly recommend her! From start to finish, she provided exceptional service and made the entire process of securing a mortgage smooth and ...I had the pleasure of working with Afsaneh and I would highly recommend her! From start to finish, she provided exceptional service and made the entire process of securing a mortgage smooth and stress-free. Her knowledge and expertise in the industry were evident right from the start. She took the time to understand my unique financial situation and needs and provided me with multiple options to choose from. She were patient and informative throughout the entire process, answering all of my questions promptly and thoroughly. What stood out to me most was her attention to detail and her commitment to finding the best possible mortgage for me. She was proactive in reaching out to the lender, negotiating terms, and keeping me informed every step of the way. She made sure that I understood every aspect of the process and went above and beyond to ensure that everything was in order for a smooth closing. Overall, I would highly recommend Afsaneh to anyone in need of a mortgage. Her professionalism, expertise, and commitment to her clients are second to none. Thank you for making my home-buying experience so positive!"

Sebastian Rivera
Sebastian Rivera

Sebastian Rivera
Rocket Mortgage
19 Reviews
kcookse

"I contacted Sebastian Friday afternoon and got my loan approved by Monday afternoon. He walked through options, found a phenomenal deal for me. He explained everything clearly, was friendly and ...I contacted Sebastian Friday afternoon and got my loan approved by Monday afternoon. He walked through options, found a phenomenal deal for me. He explained everything clearly, was friendly and professional. Very efficient is not enough to say about how he handled the process. I give my highest recommendation to anyone that would ask whether they should work with him."

Kameron Ross
Kameron Ross

Kameron Ross
Rocket Mortgage
19 Reviews
Melissa Allen

"Being in the industry myself, I knew a lot about the process, but being on the borrowing side, there was things I was not familiar with. I reached out just to explore some options, not really sure ...Being in the industry myself, I knew a lot about the process, but being on the borrowing side, there was things I was not familiar with. I reached out just to explore some options, not really sure what my plan was, and after talking to Kameron, we started the process immediately. It was such an easy process to work with him amd he was professional and very quick to respond with any questions or concerns I had during the process. As an escrow officer, I know good lenders and I know nightmare lenders, this was one of the easiest transactions ever. On both the borrowing side and the closing side!!!"

Bal Sidhu
Bal Sidhu

Bal Sidhu
Rocket Mortgage
19 Reviews
Justine Tizzle

"We had such a great experience working with Bal as we began the process for a home equity loan. From the very start, he was knowledgeable, patient, and incredibly helpful in walking us through each ...We had such a great experience working with Bal as we began the process for a home equity loan. From the very start, he was knowledgeable, patient, and incredibly helpful in walking us through each step. He made what could have been a confusing and overwhelming process feel straightforward and manageable. Bal was always quick to respond to our questions, no matter how small, and he took the time to ensure we fully understood our options. His professionalism, transparency, and friendly demeanor made a lasting impression. If you're looking for someone who genuinely cares and will guide you with confidence and clarity, Bal is the one to call. Highly recommend! Thank you Bal! - The Kempers"