Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 148 of 400
Trudy Varin

"I called Rocket Mortgage initially as a referral from Tina Peckham who recommended after I had two other places I approached to use the HARP program were not up front with me. I spoke with Josh Nuyten...I called Rocket Mortgage initially as a referral from Tina Peckham who recommended after I had two other places I approached to use the HARP program were not up front with me. I spoke with Josh Nuyten and he not only listened to everything I had to say he was very prompt and upfront and respectful of my time and clear on what Rocket Mortgage would be able to do for me. Within two days I have already signed all my conditional documents. Had phone calls exactly when I was promised that I would receive a call. Follow up and the promptness is indicative of why Joshua works for one of the top home services. The catch phrase "Engineered to Amaze" is absolutely true! Thank you Joshua for your prompt and professional communication!"

William Hearold

"Kevin is hands down the best mortgage expert that I've ever had the pleasure to deal with. He was available at any time, day or night, to answer any questions we had and help us understand what was ...Kevin is hands down the best mortgage expert that I've ever had the pleasure to deal with. He was available at any time, day or night, to answer any questions we had and help us understand what was going on in the process. He was extremely considerate of our needs, our situation and made sure that we were constantly presented with the correct solutions, not a bunch of options that we had to try to understand and decide. I would highly recommend seeking Kevin out and working with him, he will keep the stress out of the process and work diligently to get you the best solution to your mortgage needs. From my family to yours Kevin, thank you. I hope that Rocket Mortgage reviews these reviews and understands the value you bring to the transaction. YOU have made me a loyal Rocket Mortgage customer, I will only deal with you moving forward. We move about every 3-5 years, so WE WILL BE REPEAT CUSTOMERS WITH YOU!"

Errol Faucher

"Ronnie is very professional and knowledgeable. I really enjoyed working with him; it was nice to hear his voice when I was confused by other people I talked to and his good sense of humor was always ...Ronnie is very professional and knowledgeable. I really enjoyed working with him; it was nice to hear his voice when I was confused by other people I talked to and his good sense of humor was always more than welcome. He answers all questions you have with patience. He explains everything in a way that makes sense; I advise that if you have questions or concerns or something you don't understand, just talk to him and nobody else, he is really the best and he won't confuse you. He makes the process smooth and simple; the guy really knows what he is talking about and what he is doing. I strongly recommend Ronnie!"

Hope Smith

"Matt is absolutely incredible! We had quite a rough haul with the home we were buying, with multiple delays and frustrations outside of our control, but Matt was with us every step of the way giving ...Matt is absolutely incredible! We had quite a rough haul with the home we were buying, with multiple delays and frustrations outside of our control, but Matt was with us every step of the way giving us reassurance and financial advice. He was on top of all updates, call correspondences and did what he could in his power to help make the process move faster and smoother. Everything was explained so well and easily comprehensible for our family to meet our needs. I cannot recommend him enough, and guarantee just by how well he took care of us, that he will steer you in the right direction for your situation. Matt is a true blessing for us as first time homeowners! Thank you so very much, we appreciate everything you've done to help us reach out goal! - Hope & Kyle"

John Seise

"I am not good with computers. i personally had to take time to make sure that I really wanted to refinance ( let alone get away from wells fargo ). Jake took a lot of patience with my decision ...I am not good with computers. i personally had to take time to make sure that I really wanted to refinance ( let alone get away from wells fargo ). Jake took a lot of patience with my decision making. My questions were answered immediately and help was just a phone call away. Also Jake was able to remain calm even though I probably took to much of his time I feel like I was able to make the proper choices. Also, I am considering making another property buy and I know my first finance call will be to Jake."

Ray Clemmer

"Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected ...Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected immediately and he crunched the numbers rapidly and the deal was closed in a quick manner. He is an asset to the company in my opinion."

Darren Roe

"From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions ...From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions promptly and thoroughly, and at no point did we ever feel like we were a bother. Despite all the questions I’m sure I asked, Blossom’s customer service remained outstanding, and we always felt fully supported. We’ve also been very impressed with Rocket Mortgage’s system. The document portals, dashboard, and user interface are incredibly intuitive, making everything straightforward and easy to navigate. The entire process has been streamlined, and it’s clear that Rocket is committed to making things as convenient as possible for their customers. We’ve set up biweekly payments and are making double payments, which is exactly what we wanted to do. This allows us to pay off our loan in just over 5 years instead of the 20 years originally offered, which is exactly what we were hoping for. We opted for the 20-year term to take advantage of the promotional interest rate, knowing we could pay it off much sooner. The best part is there are no penalties for early payments, and Rocket’s online account manager made everything easy to set up. With autopay in place, we don’t have to worry about logging in each month, everything is automated and hassle-free. Overall, Rocket Mortgage has made this process smooth and effortless, and working with Blossom has been an absolute pleasure. She’s been knowledgeable, courteous, and has gone above and beyond to ensure we’re taken care of. We couldn’t be more satisfied with our experience!"

Joey Byrnes

"It was an absolute pleasure to work with Brandon. As first time homebuyers, we were expecting the mortgage process to be the most overwhelming and overall worst part of the home buying experience. ...It was an absolute pleasure to work with Brandon. As first time homebuyers, we were expecting the mortgage process to be the most overwhelming and overall worst part of the home buying experience. Thanks to Brandon we were shocked to have the exact opposite experience. Brandon’s knowledge and ability to convey complex topics both concisely and in a way that was easy to understand was greatly appreciated. Brandon’s friendly, upbeat attitude was a breath of fresh air while dealing with a relatively stressful time searching for a home. We were able to reach Brandon with a phone call, text, or email whenever we had a question or update for him, we always felt like a top priority. Conversations with Brandon were friendly and lighthearted yet professional and informational. Overall, Brandon made the mortgage process the easiest, least stressful, and most enjoyable part of the overall home buying experience."

Md Rn

"I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her ...I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her voice that she wanted to provide what you need but at the same time, honest enough to tell you if things are not possible. I was in the mortgage business for years and her character is what every customer will be looking for to do business with. This year, I got in touch with her for refinancing and purchase. No one else I could think of who can do a better job with my transactions. Keep up the great work and more power!"

Jose Hernandez

"Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving ...Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving his clients, satisfying our needs to start any mortgage process. I recommend Mr.AlexBaez 100% for his professionalism in mortgage matters. It has been a pleasure working with him as Senior Mortgage Banker for Rocket Mortgage Company. Thank you Alex for your professionalism in my mortgage case. Sincerely, Jose Luis Hernandez"