Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 150 of 357
D-House Schultz

"Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most ...Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most likely has heard them all) for she answered the questions I had for those questions and didn't talk around them. It did take several conversations before I was ready ahead with the loan, and at not time did she push me into making a decision. She talked to me (without selling me) about the Pro's and Con's on getting the loan and let me take me time in making the decision and only called to check in on the dates we had discussed for her to do so. All the way through she kept me update on the progress of the loan process and checked to make sure that information was correct (and didn't assume what I wanted or what she thought was best for me) as she always contacted me (call, text or email) to make sure on what we talked about before final submission. If the need ever presented itself that I would have to go through this experience again, I would surely hope it was with Lisa."

Jim Donohoe

"James is a joy to work with. He told us how the mortgage process has changed since we last bought a home. James is a kind, caring and professional man. He is very informative and answers questions ...James is a joy to work with. He told us how the mortgage process has changed since we last bought a home. James is a kind, caring and professional man. He is very informative and answers questions quickly. James never made us feel inadequate with our lack of knowledge and numerous questions. Whenever we called him he was prompt to call us back or he answered right away. Even on weekends he would get back to us. We had questions the weekend before closing and he checked everything out for us and got back to us promptly with the answers. It is too bad we can't buy more property. We will definitely recommend James to anyone who is in need of a mortgage. Sincerely, James and Janice D"

Shane Jacobson

"I had the absolute pleasure of working with Claire Dingwall, and I couldn't be happier with the experience. From start to finish, she was professional, knowledgeable, and incredibly attentive. She ...I had the absolute pleasure of working with Claire Dingwall, and I couldn't be happier with the experience. From start to finish, she was professional, knowledgeable, and incredibly attentive. She took the time to explain every detail, making the mortgage process smooth and stress-free. Claire genuinely cared about finding the best option for me, and her dedication showed in every interaction. If you're looking for someone who is trustworthy, efficient, and truly invested in helping you achieve your homeownership dreams, look no further than Claire. Highly recommend!"

James Casper

"We truly cannot say enough wonderful things about Thomas Doran at Rocket Mortgage. Thomas was with us every step of the way over the course of several months — from the disappointment of losing the ...We truly cannot say enough wonderful things about Thomas Doran at Rocket Mortgage. Thomas was with us every step of the way over the course of several months — from the disappointment of losing the bid on the first house we hoped to buy, all the way through to finally closing on the home we now own. Throughout the entire process, Thomas was exceptional. Whenever there were delays, complications, or moments when things felt stressful, he was incredibly patient, warm, kind, and reassuring. He was always positive, always responsive, and somehow always managed to make us feel that everything was going to work out. What impressed us most was how much he genuinely cared. Thomas went far beyond what we would ever expect from a mortgage professional. He worked weekends, made himself available whenever we needed him, answered countless questions, and truly held our hands through the entire journey. Buying a home can be stressful and emotional, and having Thomas in our corner made an enormous difference. He is not only outstanding at what he does, but he is also just an incredibly kind, thoughtful, and wonderful person. If we could give Thomas 10 stars out of 5, we absolutely would. We feel incredibly fortunate to have worked with him and are genuinely grateful for everything he did for us. Thomas, thank you for helping us get home. You were incredible in every way. We home that if you come to our neck of the woods you will let us host you or take out for a great meal. Warm warm regards from both of us."

Frederick De Armas

"It always seems to be such a big step to get a home mortgage. I was not at all ready to start the process, but I had the good fortune to be in touch with David Garcia. David made everything so ...It always seems to be such a big step to get a home mortgage. I was not at all ready to start the process, but I had the good fortune to be in touch with David Garcia. David made everything so simple! He was trustworthy, very clear on what I had to do, and actually helped me with many of the tasks, so that the whole process was incredibly smooth. If you needed him, he was there for you. If you had any doubts, he explained the situation. If you were worried about a specific question, he would patiently detail everything carefully. In the end, the process turned out to be incredibly smooth and easy. I owed my peace of mind and an excellent result to David. I could not have picked a better Home Loan Expert!"

Mark Hurder

"I spoke with Lucas 3 weeks ago, hesitant to refinance my current loan as I was handcuffed to a low interest rate. He explained the benefits of reducing high interest loans and credit cards debt by ...I spoke with Lucas 3 weeks ago, hesitant to refinance my current loan as I was handcuffed to a low interest rate. He explained the benefits of reducing high interest loans and credit cards debt by refinancing and paying slightly more would pay the loan off in the same amount of time. Thanks to Lucas im closing tomorrow just 3 weeks later. Debt free is gonna feel great. He’s a straight shooter and stays in contact through the whole process. I definitely recommend Lucas to navigate you in a cash out refinance."

Stephanie Stevenson

"What can I say , I just live Rafaela she made the whole process such a breeze, she not only would ease our concerns but she made herself available when it was convenient for us. We could have don’t it...What can I say , I just live Rafaela she made the whole process such a breeze, she not only would ease our concerns but she made herself available when it was convenient for us. We could have don’t it without her. Thank you so much for your knowledge and patience and understanding Rafaela you helped make our dream a reality 😊"

Troy Roberts

"You have to get ahold of this guy! If you want to refi or get a better loan deal don’t look further, I was on the phone all day a few times with rocket and then with loan Depot (watch out for). When ...You have to get ahold of this guy! If you want to refi or get a better loan deal don’t look further, I was on the phone all day a few times with rocket and then with loan Depot (watch out for). When I received a call with yaser and he told me how things work and helped me refi at a awesome rate! Turned my fha into a conv and saved me 20 grand literally!! I’m serious look no further he puts himself in your shoes during the process and by the way the process is seamless and easy rocket mortgage all the way but definitely talk to yaser! Oh and by the way everything that he said that he told me was 100% correct throughout the loan process my rate got locked in etc. getting your first mortgage refinancing can be one of the most stressful things I know it by firsthand all I had to do was sign a few papers online using E signAnd now I’m not paying too much in interest! My 4 kids thank you yasar!! I owe you a steak dinner!"

Becki Peco Kelly

"I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared...I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared to find out that I would not be able to begin, much less complete, any kind of re-fi due to circumstances of COVID-19. What I got was the complete opposite. I got Travis and he was wonderful! He answered all of my questions in a quick and professional manner. He was SO personable as we shared how life and working conditions/environments had changed...working out our homes. He got back to me immediately with answers. He also placed me in a re-fi that saved me money and cut down my mortgage years. I am grateful for his hard work and commitment to his position."

AJourneyToWholeness with Angela Alston

"Ryan, has been an absolute pleasure to work with throughout our entire financing process. From the very first phone call, he was responsive, patient, and genuinely invested in getting things right for...Ryan, has been an absolute pleasure to work with throughout our entire financing process. From the very first phone call, he was responsive, patient, and genuinely invested in getting things right for us. No question was ever “dumb“ to him; he answered everyone with the same care and attention, and he never once seen frustrated or short with us, even when we had a lot to ask. What stood out most was how available he made himself; it didn’t matter what time of day I texted him, he responded quickly and thoroughly. Any issue or concern we had he resolved it fast, without us having to follow up twice. He even went beyond the basics of the loan excel, giving us thoughtful guidance on how to best position ourselves for success with the refinance funds we receive. Honestly, if we hadn’t had Ryan on our side, I’m not confidence. This refinance would have gone through. He made a process that could have been stressful, manageable, and even reassuring. I recommend him without hesitation to anyone considering a refinance with Rocket Mortgage."