Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 150 of 397
Carlos Vasquez
Carlos Vasquez

Carlos Vasquez
Rocket Mortgage
20 Reviews
Erika

"We had a fantastic experience working with our mortgage lender, Carlos, throughout the home buying process through rocket mortgage. From start to finish, they were incredibly helpful, responsive, and ...We had a fantastic experience working with our mortgage lender, Carlos, throughout the home buying process through rocket mortgage. From start to finish, they were incredibly helpful, responsive, and knowledgeable. They took the time to explain every step clearly, answered all of our questions quickly, and made what can often be a stressful process feel smooth and manageable. Their professionalism and attention to detail gave us a lot of confidence along the way, and they worked hard to make sure everything stayed on track for closing. We truly appreciated how easy they made the entire process. If you're looking for a lender who is reliable, transparent, and genuinely cares about helping you succeed, we highly recommend them. Thank you again for making our home purchase such a positive experience!"

Carlton Wilson
Carlton Wilson

Carlton Wilson
Rocket Mortgage
20 Reviews
Ronald Sanchez

"Carlton Wilson is definitely an ASSET to your company. He is very Professional and Knowledgable on what he does. He personally made sure that we can close our refi with Rocket Mortgage..Without his ...Carlton Wilson is definitely an ASSET to your company. He is very Professional and Knowledgable on what he does. He personally made sure that we can close our refi with Rocket Mortgage..Without his help and assistance we would have never get a loan w Rocket Mortgage.. He's a "Game Changer"!! We will DEFINITELY recommend him to our friends and family...."

Luke Wilson
Luke Wilson

Luke Wilson
Rocket Mortgage
20 Reviews
Liz Johnson

"Luke was amazing to work with. I actually tried refinancing my mortgage with Rocket Mortgage a few weeks prior to connecting with Luke. That first loan just kind of stopped moving. Partially my own ...Luke was amazing to work with. I actually tried refinancing my mortgage with Rocket Mortgage a few weeks prior to connecting with Luke. That first loan just kind of stopped moving. Partially my own fault for not following up on it more frequently but I'm just as busy as anyone else. Partially due to nobody telling me what to do and when! I didn't have any question where we were at and what was next with Luke. He kept me informed and when there was an unexpected and quite large rate increase, I believed Luke when he said he was doing everything he could to get that back down to what we originally discussed. And he did."

Nikki Wyatt
Nikki Wyatt

Nikki Wyatt
Rocket Mortgage
20 Reviews
Alexander Pugh

"If I could put more stars I would. She made the loan process a breeze and very easy to understand. Any questions or concerns I had were met with outstanding answers. Her Communication skills are on ...If I could put more stars I would. She made the loan process a breeze and very easy to understand. Any questions or concerns I had were met with outstanding answers. Her Communication skills are on the next tier. I wish I could’ve had her help me all the way to closing. She even called me a few times after the loan process was done. Which made me feel like I wasn’t just a sale to be made. I can’t say enough about the quality of person she is as a banker or person. It was always a pleasure talking with her."

Jake Zanke
Jake Zanke

Jake Zanke
Rocket Mortgage
20 Reviews
Kathryn Prete

"Jake was wonderful. I am not a first time but decisions are hard to make when buying a home and assuming a mortgage.. Jake and his staff were patient but timely, handled awkward situation with ease ...Jake was wonderful. I am not a first time but decisions are hard to make when buying a home and assuming a mortgage.. Jake and his staff were patient but timely, handled awkward situation with ease and inspired confidence with his knowledge of the process. What I liked the best was that when Jake called which which he did regularly and often, I always felt better after I spoke with him. Everything went smoothly! Thank you, young Jake"

Fay Ajami
Fay Ajami

Fay Ajami
Rocket Mortgage
19 Reviews
Jason Raper

"Before contacting Fay I had called several different loan companies , all to no avail... All that I ran into were very rude people that wanted me to do all their work for them... Duscouraged and about...Before contacting Fay I had called several different loan companies , all to no avail... All that I ran into were very rude people that wanted me to do all their work for them... Duscouraged and about ready to just stay in my current loan, I contacted Rocket Mortgage... What a difference and pleasant surprise when Fay answered... She made everything so easy, and pushed it all through so quickly, all while staying in touch with me on a regular basis... Infact I still contact her on the direct line she gave me for other questions I may have... I myself work in upper management, and realize what a person on the team like her means to the success of a company.... In closing I would like to thank Fay once again for her kindness, respect, and knowledge of her profession."

Shane Badertscher
Shane Badertscher

Shane Badertscher
Rocket Mortgage
19 Reviews
Karl Dune

"A professional this my second loan processed thru rocket they're always upfront and truthful with all of the loan protocols. The online process is seamless and Shane is always there to assist in my ...A professional this my second loan processed thru rocket they're always upfront and truthful with all of the loan protocols. The online process is seamless and Shane is always there to assist in my case with taking photos of documents lol. I would recommend this outfit to anyone."

Andrew Birchmeier
Andrew Birchmeier

Andrew Birchmeier
Rocket Mortgage
19 Reviews
Tim Milstead

"Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck ...Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck with us. My wife and I were amazed when we finally got an offer accepted and Andrew stayed on the phone with us until late on a Saturday night to get the paperwork done so we could make a quick close. You simply don't see that kind of customer service anymore. I would and will recommend Rocket Mortgage to anyone looking for a house and ask for Andrew!"

Jason Chacon
Jason Chacon

Jason Chacon
Rocket Mortgage
19 Reviews
Victor Delacruz

"I had a simple inquiry about HELOCs and shared some strategy I viewed in TikToc videos. Jason provided his own insights on the strategy and shared his thoughts on the concept. There is so much ...I had a simple inquiry about HELOCs and shared some strategy I viewed in TikToc videos. Jason provided his own insights on the strategy and shared his thoughts on the concept. There is so much information out there and most of the time it is people trying to get you to buy in to what is just educational but not actually helping you but spending money to learn. Jason provided a 2nd opinion I needed to keep it simple and save money in a more logical approach. I appreciated his advice and it reassured me that my compass is heading back in the right direction. Thanks Jason."

Steve Chen
Steve Chen

Steve Chen
Rocket Mortgage
19 Reviews
Liliana Aponte

"Stephen was very professional and very helpful from the beginning. One day I reached out to him early in the morning because of my work schedule and to my surprise he was ready to go at that time and ...Stephen was very professional and very helpful from the beginning. One day I reached out to him early in the morning because of my work schedule and to my surprise he was ready to go at that time and answered all of my questions right away and if he didn't have the answer he'd make sure to get back to me as soon as he could. I would definitely recommend Stephen to anyone who's looking to refinance."