Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Lisa Bauer

"Easy to work with and very responsive."

Mark Dyer

"Shane was very helpful. While I learned early on that his role in the entire loan process was limited, anytime I reached out to him for something outside of his scope, he always forwarded my emails to...Shane was very helpful. While I learned early on that his role in the entire loan process was limited, anytime I reached out to him for something outside of his scope, he always forwarded my emails to the right person."

Donald Williams

"I spoke with Brandi for the first time today. She walked me patiently through what documents I needed to obtain a Verified Approval Document (I knew this as a pre-approval letter). The Verified ...I spoke with Brandi for the first time today. She walked me patiently through what documents I needed to obtain a Verified Approval Document (I knew this as a pre-approval letter). The Verified Approval document is 100% better! I can't wait until we start the house hunting process! I am so glad she contacted me! She made me feel very happy about the next steps to take when purchasing a new home. She is my one on one personal guide which is so refreshing! Thanks Brandi!!"

Mary Way McDaniel

"He was great to work with, on top of the situation and answered all questions quickly and professionally."

Ack Que

"Jeremiah was on top of the process from the inception. I doubt a day went by where we did not talk at least once. A pleasure to deal with."

Timmy Wayne

"Genuine and honest. Not your typical car salesman banker."

Amy Poole

"While we did not end up purchasing a new home, the pre approval process we went through with Corey was smooth and quick. He provided great customer service. We certainly will be reaching back out to ...While we did not end up purchasing a new home, the pre approval process we went through with Corey was smooth and quick. He provided great customer service. We certainly will be reaching back out to Corey when we decide to purchase our new home in the future!"

Richard Werner

"Jacob and I never met in person but as we talked on the phone, I felt I got to know him very well. Jacob made me feel at ease as he guided me thru the refinance procedure, He answered all of my ...Jacob and I never met in person but as we talked on the phone, I felt I got to know him very well. Jacob made me feel at ease as he guided me thru the refinance procedure, He answered all of my questions and never laughed at my (lack of)computer skills"

Rosalind Mundell

"Matt's level of professionalism is exemplary. He not only was knowledgeable and courteous, but he also was very reassuring with regards to understanding my level of stress. We laughed a lot which ...Matt's level of professionalism is exemplary. He not only was knowledgeable and courteous, but he also was very reassuring with regards to understanding my level of stress. We laughed a lot which eased the tension! Having gone to the finish line (closing) at warp speed, Matt was available throughout the entire process even after his portion was complete. In summary, Matt went over and beyond to ensure my needs were met with the best action plan and results. Thanks Matt you're the best!!"

Emily Carpenter

"She was an excellent help during the whole process."