Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 152 of 397
Lauren Dees Erickson

"Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually ...Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually qualified for. When I called in to get clarity, Joseph kindly took the time to review the application, identified a mistake in how my income was listed and supported getting me qualified for the correct amount. Additionally, throughout the process he kept me informed, answered all of my questions, was thorough and accurate. Honestly, he made the entire experience less stressful. I would recommend him without hesitation."

Rick Swart

"Hunter did a great job of explaining my financing options in terms that were easy to understand. Heistens well, and tailored a loan package that met my needs, and worked with me throut the process so ...Hunter did a great job of explaining my financing options in terms that were easy to understand. Heistens well, and tailored a loan package that met my needs, and worked with me throut the process so that there were no delays and no surprises. His understanding of finance, coupled with his excellent customer service are extraordinary, and I woul choose him and Rocket Mortgage Rocket Mortgage again and would recommend my friends and family do the same. - Rick Swart, Portland, Oregon."

Dean Brown

"Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs ...Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs rather than simply selling us one. Paige listened carefully to our goals and tailored a loan solution accordingly. In an era where people are often too busy, she stood out as more than just a service representative; she acted as a true financial advisor, offering guidance beyond our expectations."

Tre' Harden

"Victoria Kost is beyond awesome! Here is why. First I have been trying to raise my credit score for years. I hired Lexington law firm, I paid all my bills on time, and other tactics. Nothing worked. ...Victoria Kost is beyond awesome! Here is why. First I have been trying to raise my credit score for years. I hired Lexington law firm, I paid all my bills on time, and other tactics. Nothing worked. Because of that, I have been unable to achieve several financial goals that require a good credit. This year, I wanted a small home loan so I decided that I would just call a bunch of different companies to see if I could find one that would approve me. The first company that I called, the loan officer a representative was not helpful and really didn't seem interested. Rocket mortgage was the second company I called. The agent that helped me was so understanding and explain everything and then offered to send me to Victoria to help get me where I need it to be. I was doubtful but I agree. On my first phone call with Victoria, she told me exactly what I needed to do in order to move my credit score from point A to point B. I followed the steps that she said and as soon as I had done it, my score changed significantly. Again, I have been trying to do this for years! Victoria, with her extensive knowledge and with the interest that she showed in me individually, she did something that no one has been able to do since 2010. Thank you! Thank you! Thank you! I am only giving five stars because this app won't let me give 100 Stars. Victoria is an awesome individual and I hope that she is recognized by rocket mortgage as an extremely valuable asset to the company!"

Carl Robinson

"Peter, as the lead of his team, is a totally competent and efficient person at what he does. I've dealt with numerous mortgages and property purchases over my lifetime, and I've never dealt with a ...Peter, as the lead of his team, is a totally competent and efficient person at what he does. I've dealt with numerous mortgages and property purchases over my lifetime, and I've never dealt with a loan officer or the like whom I would consider as fully competent, thorough, and organized as they should be..... that is until working with Peter. Everything he did was efficient, thorough, and in the proper order. For instance, he (and Rocket) made sure the appraisal was done to justify the loan from that end before a hard credit check pull was done. In the past it's always been the opposite, often with my credit score getting dinged but an appraisal coming in different that anticipated, and having to redo the loan applications or dropping them and moving on to another more competent lender. Peter is the epitome of what a loan processor/officer should be. I consider a loan officer to be more important than the underwriter, because the underwriter makes their decision based on what a loan officer presents to them. Peter not only know what he's doing, including the ins and the outs, but he intimately understands what he's doing, and it reflects in the outcomes of the underwriters final decisions to approve a mortgage. Thank you so much, Peter, for a job well done. Oh, so I don't forget, Wendy, the mobile Notary who handled the closing signings for us out where we live, was a huge help, and was thorough in her handling of the documents."

Nastassia Chase

"Jake Majors went above and beyond in every sense of the word! He is a true professional that really values his customers. He helped us through every step of the process and did his best to eliminate ...Jake Majors went above and beyond in every sense of the word! He is a true professional that really values his customers. He helped us through every step of the process and did his best to eliminate the stress of being a first time home buyer. There were many bumps in the road to close on this home, which were out of our control. Jake was EXTREMELY PATIENT, to say the least. I can not say enough about my overall experience and I highly recommend him! Thank you so much for everything Jake!!! My family and I appreciate you so much!!!!"

Patricia Scurdy

"Joshua was on top of everything right from the beginning! He is professional, courteous and more than willing to help with any of the technical aspects involved with getting him the information ...Joshua was on top of everything right from the beginning! He is professional, courteous and more than willing to help with any of the technical aspects involved with getting him the information needed. He even honored my request to not play the "hold" music any longer because I was tired of my husbands singing along to "Country Road". Rocket Mortgage keep having people like Joshua working for you.😊"

Sunimal Alles

"Working with Jeff on my home loan was a smooth and reassuring experience. He was always available when I had questions, offered clear guidance throughout the process, and walked me through different ...Working with Jeff on my home loan was a smooth and reassuring experience. He was always available when I had questions, offered clear guidance throughout the process, and walked me through different options so I could make the best decision for my situation. I genuinely felt like I was in good hands with Jeff. His professionalism and willingness to help made the entire process much easier. I appreciate all his support and would gladly work with him again."

Ali Nadi

"I had the pleasure of working with Afsaneh and I would highly recommend her! From start to finish, she provided exceptional service and made the entire process of securing a mortgage smooth and ...I had the pleasure of working with Afsaneh and I would highly recommend her! From start to finish, she provided exceptional service and made the entire process of securing a mortgage smooth and stress-free. Her knowledge and expertise in the industry were evident right from the start. She took the time to understand my unique financial situation and needs and provided me with multiple options to choose from. She were patient and informative throughout the entire process, answering all of my questions promptly and thoroughly. What stood out to me most was her attention to detail and her commitment to finding the best possible mortgage for me. She was proactive in reaching out to the lender, negotiating terms, and keeping me informed every step of the way. She made sure that I understood every aspect of the process and went above and beyond to ensure that everything was in order for a smooth closing. Overall, I would highly recommend Afsaneh to anyone in need of a mortgage. Her professionalism, expertise, and commitment to her clients are second to none. Thank you for making my home-buying experience so positive!"

Steven Rogers

"I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and ...I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and knowledgeable. She was always on her A game, whether it was answering questions, following up, or getting documentation handled quickly and efficiently. Jessica truly went above and beyond to make sure I was taken care of every step of the way. Her professionalism, attention to detail, and commitment to finding the best solutions made the entire process smooth and stress free. If you’re considering Rocket Mortgage, I strongly suggest asking to work with Jessica. You will be glad you did."