Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 152 of 373
Heather Brennan

"Jack is a pleasure to work with. Responsive, thoughtful, and personable. Within hours of our initial conversation he had several proposed refinancing options available. I cant say enough about how ...Jack is a pleasure to work with. Responsive, thoughtful, and personable. Within hours of our initial conversation he had several proposed refinancing options available. I cant say enough about how easy he made the mortgage process. A true gentlemen and professional. I wholeheartedly recommended him!!"

Clyde E. Hunter, jr

"Mr. Labreau was very thoughtful and prompt in his approach towards the endeavor. Knowledgeable in his craft he navigated me through each phase with positive results. His help was indispensable. As a...Mr. Labreau was very thoughtful and prompt in his approach towards the endeavor. Knowledgeable in his craft he navigated me through each phase with positive results. His help was indispensable. As a result everything he has put forth effort for me to get accomplished has been done . Once again thanks to you and "hats off" for a job well done."

Kymberli Tyler

"I had anxiety about doing a refinance. When I got so much pushback from the company that my current previous mortgage was with I felt defeated. After talking to Kelly, she was very reassuring and ...I had anxiety about doing a refinance. When I got so much pushback from the company that my current previous mortgage was with I felt defeated. After talking to Kelly, she was very reassuring and encouraging and got the process moving so quickly. She was there for me from beginning to ask, and I am very grateful for everything. I did not realize that I didn’t do this review until someone asked me about my refinance and I told him how amazing she was."

Todd Kehl

"Brianna is one of the best persons ive ever talked to she was very nice and knew all the answers to every question I had even helped me thru some tough times I had sending documents and papers over to...Brianna is one of the best persons ive ever talked to she was very nice and knew all the answers to every question I had even helped me thru some tough times I had sending documents and papers over to you on line I would have not been able to do that she couched me right along and all went thru well she is a real smart lady she knows all about the mortgage buis she is such a nice person you should all be thankful to have her on your team thanks again Brianna for all your help have a blessed year Todd e kehl and family"

Malieka Crittle

"My experience with Justyn was amazing. He was my ray of sunshine through this process. I was told horror stories about different things that could go wrong before closing and I called Justyn every ...My experience with Justyn was amazing. He was my ray of sunshine through this process. I was told horror stories about different things that could go wrong before closing and I called Justyn every time, and he calmed me down ,and told me there was nothing to worry about. He was right. He guided me through the entire process and was very knowledgeable. Even when there were other people put on my team, Justyn checked in often and made sure everything was on track. I am so grateful that I got to work with him. I am truly blessed to have had him on my side through my first home purchase. I will be recommending anyone who tells me they are buying a home or refinancing to Justyn, he is the best."

Gerald Burch

"Kris and his entire team at Rocket Mortgage did an exemplary job on our relocation. Rocket held the mortgage on the home we sold, and provided a new mortgage on the home we purchased. Communications ...Kris and his entire team at Rocket Mortgage did an exemplary job on our relocation. Rocket held the mortgage on the home we sold, and provided a new mortgage on the home we purchased. Communications were outstanding and the handoffs were seamless. Someone was always there to remind us of our tasks, answer our questions, and often just to provide support during a turbulent and stressful transition. I've used many other lenders throughout my life, and there is not one other that ever come close to the support and service that Rocket provides. Thank you, Kris, and thank you RM for a job well done."

Hollie Marsh

"I saw a coffee mug the other day that said "mortgage banker" because badass miracle worker isn't a job title and it made me think of Andrea. I know this is ridiculous but I was so concerned with ...I saw a coffee mug the other day that said "mortgage banker" because badass miracle worker isn't a job title and it made me think of Andrea. I know this is ridiculous but I was so concerned with getting an unfair deal or somebody taking advantage of someone trying to buy their first home that I sought out pre-approvals from five different lenders and got them all but the only one that could earn my trust with her transparency in our dealings and about my loan and the whole process was Andrea with Rocket Mortgage. She sat on the phone with me for hours at times explaining things and going over things and making sure I was okay with the loan terms. She did a soft pull on my credit to keep from damaging my score to see if she was going to be able to get me approved before she did the credit check and then even helped me to improve my credit score before the final credit check. She got me the lowest interest rate of any of the five lenders and pretty much held my hand through the whole process which everybody might not need but trust me I did and she was there without fail. Not only did I gain my first home that I love but I feel like I've gained a friend and would recommend Andrea to anybody looking for a mortgage at a great deal with somebody that will fight for them and give full disclosure throughout the whole process and not only that, but make you feel like a person that matters and not just another loan number."

Jerome San Filippo

"Until we spoke with Brooke, it was horrendous, millions of offers, different companies, so many calls. Then we spoke with Brooke and she was able to speak to us about what we needed and everything ...Until we spoke with Brooke, it was horrendous, millions of offers, different companies, so many calls. Then we spoke with Brooke and she was able to speak to us about what we needed and everything just fell in place. She was able to get the rate and terms we wanted and walked us through each step. What can I say about Rocket Mortgage, it was awesome, and very easy to use. Loved every step of the way... Thank you Brooke for everything you have done for us...."

Karl Dune

"A professional this my second loan processed thru rocket they're always upfront and truthful with all of the loan protocols. The online process is seamless and Shane is always there to assist in my ...A professional this my second loan processed thru rocket they're always upfront and truthful with all of the loan protocols. The online process is seamless and Shane is always there to assist in my case with taking photos of documents lol. I would recommend this outfit to anyone."

Tim Milstead

"Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck ...Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck with us. My wife and I were amazed when we finally got an offer accepted and Andrew stayed on the phone with us until late on a Saturday night to get the paperwork done so we could make a quick close. You simply don't see that kind of customer service anymore. I would and will recommend Rocket Mortgage to anyone looking for a house and ask for Andrew!"