Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 154 of 397
D-House Schultz

"Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most ...Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most likely has heard them all) for she answered the questions I had for those questions and didn't talk around them. It did take several conversations before I was ready ahead with the loan, and at not time did she push me into making a decision. She talked to me (without selling me) about the Pro's and Con's on getting the loan and let me take me time in making the decision and only called to check in on the dates we had discussed for her to do so. All the way through she kept me update on the progress of the loan process and checked to make sure that information was correct (and didn't assume what I wanted or what she thought was best for me) as she always contacted me (call, text or email) to make sure on what we talked about before final submission. If the need ever presented itself that I would have to go through this experience again, I would surely hope it was with Lisa."

Jim Donohoe

"James is a joy to work with. He told us how the mortgage process has changed since we last bought a home. James is a kind, caring and professional man. He is very informative and answers questions ...James is a joy to work with. He told us how the mortgage process has changed since we last bought a home. James is a kind, caring and professional man. He is very informative and answers questions quickly. James never made us feel inadequate with our lack of knowledge and numerous questions. Whenever we called him he was prompt to call us back or he answered right away. Even on weekends he would get back to us. We had questions the weekend before closing and he checked everything out for us and got back to us promptly with the answers. It is too bad we can't buy more property. We will definitely recommend James to anyone who is in need of a mortgage. Sincerely, James and Janice D"

Photographyby Sway

"Rocket Mortgage completely blew me away! I just refinanced my home, and the entire experience was an absolute thrill from start to finish. The transition was flawlessly smooth, but the real superstar ...Rocket Mortgage completely blew me away! I just refinanced my home, and the entire experience was an absolute thrill from start to finish. The transition was flawlessly smooth, but the real superstar was my phenomenal loan officer, Sheryl Engelhardt. She guided me through every single step with lightning speed and flawless execution. From the very first click to the final signature, it was a masterclass in efficiency. If you want a seamless, stress-free, and exhilarating mortgage experience, I highly recommend Rocket Mortgage!"

Jacquelyn Urbanski

"So, I always feel if you only to someone the first few times and they don't really interact with you they do the bare minimum. Christian has exceeded my expectations he has been in at the very least ...So, I always feel if you only to someone the first few times and they don't really interact with you they do the bare minimum. Christian has exceeded my expectations he has been in at the very least 10 phone calls with me answering questions or giving follow up on a status I asked. He made sure I was informed even with a simple text message. He was respectful, kind and understanding when talking with me. He really went above what is required and I am thankful to have had him as our contact for our mortgage."

Mark Hurder

"I spoke with Lucas 3 weeks ago, hesitant to refinance my current loan as I was handcuffed to a low interest rate. He explained the benefits of reducing high interest loans and credit cards debt by ...I spoke with Lucas 3 weeks ago, hesitant to refinance my current loan as I was handcuffed to a low interest rate. He explained the benefits of reducing high interest loans and credit cards debt by refinancing and paying slightly more would pay the loan off in the same amount of time. Thanks to Lucas im closing tomorrow just 3 weeks later. Debt free is gonna feel great. He’s a straight shooter and stays in contact through the whole process. I definitely recommend Lucas to navigate you in a cash out refinance."

Troy Roberts

"You have to get ahold of this guy! If you want to refi or get a better loan deal don’t look further, I was on the phone all day a few times with rocket and then with loan Depot (watch out for). When ...You have to get ahold of this guy! If you want to refi or get a better loan deal don’t look further, I was on the phone all day a few times with rocket and then with loan Depot (watch out for). When I received a call with yaser and he told me how things work and helped me refi at a awesome rate! Turned my fha into a conv and saved me 20 grand literally!! I’m serious look no further he puts himself in your shoes during the process and by the way the process is seamless and easy rocket mortgage all the way but definitely talk to yaser! Oh and by the way everything that he said that he told me was 100% correct throughout the loan process my rate got locked in etc. getting your first mortgage refinancing can be one of the most stressful things I know it by firsthand all I had to do was sign a few papers online using E signAnd now I’m not paying too much in interest! My 4 kids thank you yasar!! I owe you a steak dinner!"

Becki Peco Kelly

"I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared...I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared to find out that I would not be able to begin, much less complete, any kind of re-fi due to circumstances of COVID-19. What I got was the complete opposite. I got Travis and he was wonderful! He answered all of my questions in a quick and professional manner. He was SO personable as we shared how life and working conditions/environments had changed...working out our homes. He got back to me immediately with answers. He also placed me in a re-fi that saved me money and cut down my mortgage years. I am grateful for his hard work and commitment to his position."

Peyton Lewis

"I recently moved from West Virginia to Michigan, and Robert Hart made the entire home loan process smoother than I ever imagined. From our first conversation to the final closing, Robert was ...I recently moved from West Virginia to Michigan, and Robert Hart made the entire home loan process smoother than I ever imagined. From our first conversation to the final closing, Robert was knowledgeable, responsive, and incredibly supportive every step of the way. He explained everything clearly, kept me informed, and always made time to answer my questions—no matter how big or small. Thanks to his expertise and attention to detail, we had a seamless process and an easy, stress-free closing. Relocating to a new state can be overwhelming, but working with Robert gave me real peace of mind. I’m so grateful for his guidance and would absolutely recommend him to anyone looking for a top-tier loan expert. Thank you, Robert, for making my move to Michigan such a positive experience!"

loretta bodwin

"Just wanted to say Jason Hayzlett has been my banker during this process and has helped me find the perfect fit for my home loan. He is knowledgeable, professional and has a very pleasant and ...Just wanted to say Jason Hayzlett has been my banker during this process and has helped me find the perfect fit for my home loan. He is knowledgeable, professional and has a very pleasant and positive personality. He always returns phone calls quickly and answers emails just as fast. Even when I was reluctant to move forward he was always encouraging, but patient and I really appreciated not being pressured! In my opinion, he is an asset to Rocket Mortgage you can't go wrong if you choose him to help you through the home loan process! Thanks for helping to make this an easy process!!"

Jessica Livingston

"Cannot say enough good things about my experience working with Lacey-- and my realtor agrees! As an entrepreneur, I was apprehensive from the beginning of the process. We often times have difficulty ...Cannot say enough good things about my experience working with Lacey-- and my realtor agrees! As an entrepreneur, I was apprehensive from the beginning of the process. We often times have difficulty securing mortgages due to inconsistent income or too many tax write-offs, or a combination of the two. Lacey was understanding of this from day one and worked diligently to help me secure financing for my dream home. She is very professional, always friendly, and incredibly responsive/proactively communicative. I never had to wonder where we were at during the process or what was expected of me, because Lacey was a step ahead in explaining. My realtor (who admittedly prefers local lenders) agrees, and said that her mind would be completely changed if every online lending process went as smoothly as this one with Lacey did. Would absolutely recommend anyone-- special circumstances or not-- to reach out to Lacey for their home lending needs!"