Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Nick Yale

"She was very positive about the loan process and when I had some difficulty with bank statements not being complete enough I knew it would get resolved with her and the other closing loan team staff. ...She was very positive about the loan process and when I had some difficulty with bank statements not being complete enough I knew it would get resolved with her and the other closing loan team staff. I am thankful to Rocket mortgage for helping secure my family home after a buy out loan was arranged by the estate attorneys which was a high interest rate instrument because the estate held the loan not me as an individual. Natalie reviewed the trust instruments and determined correctly that I was now sole owner of the home and was therefore eligible to refinance at a much lower rate of interest to allow me to not have to be forced to sell sell the property and build a permitted in-law units as well as live in the house."

Dee Ann Todd

"Peter is an amazing Processor. He helped me to understand things and always had my back. With the constant changing on loan amounts, variation in types of houses, he worked tirelessly and provided ...Peter is an amazing Processor. He helped me to understand things and always had my back. With the constant changing on loan amounts, variation in types of houses, he worked tirelessly and provided excellent service. I was outbid on 8 houses and we were running short on time to make the closing when I needed it to. Peter understood my stress level and desperation, of which I did not get a house where I wanted it. It's such a housing war, when your in contention with people walking in with a wade of cash!! Give him a raise, send him and Rodney on an all expense paid vacation!! Peter is worth his weight in gold!!! Thanks Peter for all you do."

Yvette Arellano

"Thank you Morgan, I'm so glad to have spoken to you today. You have an easy way of explaining everything to me. You have the best personality and i felt so special and important. Everything was ...Thank you Morgan, I'm so glad to have spoken to you today. You have an easy way of explaining everything to me. You have the best personality and i felt so special and important. Everything was explained and you were open with fees and didn't hold back on any information. Rocket Mortgage is lucky to have you as their representative. I'm glad to have spoken to you today and I look forward to refinancing my mortgage."

Michelle Holcomb

"Brady has been a heaven sent through this process. He has always checked in with me and kept me abreast to all steps of the process. I know this is going above and beyond as all the information that...Brady has been a heaven sent through this process. He has always checked in with me and kept me abreast to all steps of the process. I know this is going above and beyond as all the information that he shared with me could definitely be accessed on the site. He is a professional and very detailed individual and I would most definitely work with him in the future or refer him to work with other friends or family members who may need to refinance or revisit their current situations. Continued growth and success Brady."

Mike Uribe

"Abby was very professional. She made the loan process quick and easy. She was patient with all my questions and if I ever need rocket mortgage services in the future, she will be the one I reach out ...Abby was very professional. She made the loan process quick and easy. She was patient with all my questions and if I ever need rocket mortgage services in the future, she will be the one I reach out too."

🌻🌻🌻

"He is an amazing agent with a great sense of humor especially when I thought he was a female. He is very attentive and replies back promptly. He is great at his job and is willing to do everything ...He is an amazing agent with a great sense of humor especially when I thought he was a female. He is very attentive and replies back promptly. He is great at his job and is willing to do everything possible to get you in the right home. He is even excited and helpful if rocket mortgage isn’t the right fit for you and is willing to help your next bank!"

Janet Ala

"I can’t explain the experience and thought of having someone that you never even know who is so helpful,honest,transparent and a well professional person I work with,he help me out from day one to ...I can’t explain the experience and thought of having someone that you never even know who is so helpful,honest,transparent and a well professional person I work with,he help me out from day one to the last minute of refinancing my home. I cannot contains my gratitude to Johnny,to everyone who can read my review to him,I am honestly telling you he’s one of the best.Rocket Mortgage company,I hope you are reading my review “I would like you to give Johnny Rodriguez a plague of appreciation for helping your company and your clients to be on the Top.”Every great business is built with good customer service. Again Thank you Johnny for being so helpful."

Brianna Behrmann

"Roberto was absolutely amazing at assisting me through every step of the loan process! He was patient as I explained what I was looking for and trying to achieve through refinancing, he made sure I ...Roberto was absolutely amazing at assisting me through every step of the loan process! He was patient as I explained what I was looking for and trying to achieve through refinancing, he made sure I knew all of my options and how the process worked to calculate my rates, resulting in getting a 2% interest reduction! I would definitely rely on Roberto's assistance in the future!"

Kourtney Wright

"Chris was knowledgeable and personable. He was available to answer questions when I needed him. He explained the loan process clearly and made everything easy to understand, which helped reduce a lot ...Chris was knowledgeable and personable. He was available to answer questions when I needed him. He explained the loan process clearly and made everything easy to understand, which helped reduce a lot of stress. His professionalism, responsiveness, and clear communication made the entire experience smooth and reassuring. I truly appreciated working with Chris and would highly recommend him to anyone going through the home loan process."

Megan Randall

"Kristie was professional and knowledgeable throughout the entire closing process. She made sure that we were aware of every step along the way. I wish I could give all of Rocket as good of a review as...Kristie was professional and knowledgeable throughout the entire closing process. She made sure that we were aware of every step along the way. I wish I could give all of Rocket as good of a review as Kristie, however they are lucky to have her on their team. Without her persistence and drive, Rocket would have lost us the home of our dreams and a closed loan due to their egregious mistakes. Thank you for getting us to the finish line Kristie, I would recommend you any day!"