Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 155 of 373
Dean Brown

"Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs ...Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs rather than simply selling us one. Paige listened carefully to our goals and tailored a loan solution accordingly. In an era where people are often too busy, she stood out as more than just a service representative; she acted as a true financial advisor, offering guidance beyond our expectations."

Noel Sloan

"I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, ...I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, tears on my face, and all my hope lost, he reassured me that everything would be alright and that he would be with me through the entire process, every step of the way. Phillip was not only there every single step of the way, he went WAY above and beyond what his job required. He literally worked around the clock to help me get my refinance. I have never been through a more streamlined and simple process. Everything from start to finish was exceptional and I couldn’t have done any of it if it weren’t for amazing Phillip Lofton! I am forever grateful and appreciate him and Rocket Mortgage so much for this opportunity!!! Thank you for giving me my hope back!"

Jake Clark

"Being referred to Celine for my refinancing needs has been a blessing! I came to her with a challenging situation that previous bankers wouldn’t help me with! Celine did a magnificent job asking ...Being referred to Celine for my refinancing needs has been a blessing! I came to her with a challenging situation that previous bankers wouldn’t help me with! Celine did a magnificent job asking questions and communicating to me on how to navigate this challenging endeavor!! Every hurdle we faced and conquered she was in constant communication and helped me stay positive when I was starting to lose hope when those hurdles felt like walls!! With her hard work and dedication she made my dreams a reality!! I couldn’t be more happy with this amazing experience!!! 10/10 Highly Recommend."

Nastassia Chase

"Jake Majors went above and beyond in every sense of the word! He is a true professional that really values his customers. He helped us through every step of the process and did his best to eliminate ...Jake Majors went above and beyond in every sense of the word! He is a true professional that really values his customers. He helped us through every step of the process and did his best to eliminate the stress of being a first time home buyer. There were many bumps in the road to close on this home, which were out of our control. Jake was EXTREMELY PATIENT, to say the least. I can not say enough about my overall experience and I highly recommend him! Thank you so much for everything Jake!!! My family and I appreciate you so much!!!!"

Patricia Scurdy

"Joshua was on top of everything right from the beginning! He is professional, courteous and more than willing to help with any of the technical aspects involved with getting him the information ...Joshua was on top of everything right from the beginning! He is professional, courteous and more than willing to help with any of the technical aspects involved with getting him the information needed. He even honored my request to not play the "hold" music any longer because I was tired of my husbands singing along to "Country Road". Rocket Mortgage keep having people like Joshua working for you.😊"

Nichole Baughan

"Farah was my first point of contact when I reached out to Rocket Mortgage from that point on she was friendly and always responsive and helpful. No matter when I reached out she always responded. I ...Farah was my first point of contact when I reached out to Rocket Mortgage from that point on she was friendly and always responsive and helpful. No matter when I reached out she always responded. I really appreciated this since this was a stressful process for us since we had actually just inherited our home and had not owned our own home in quite some time. I would definitely recommend Farah and the rest of the team at Rocket Mortgage."

Jeff Denniston

"Ray provided me the information I needed with efficiency yet pleasant. It was all chat based and he asked about getting in the phone and I opted out. I’ve never had a chat go so quickly and so well ...Ray provided me the information I needed with efficiency yet pleasant. It was all chat based and he asked about getting in the phone and I opted out. I’ve never had a chat go so quickly and so well done. No pressure, no salesmanship. Even when it turned out I couldn’t improve/reduce my monthly mortgage, Ray didn’t make me feel like it was a waste of his time…just courteous and efficient. And for a chat it was incredibly personable. When the time comes to dig further into my options I’ll be reaching air to Ray"

Vicki Bartlow

"Giovanna was absolutely awesome to work with - anytime I contacted her she got immediately back with me, handled any issue I brought to her attention right away. She was very pleasant, professional ...Giovanna was absolutely awesome to work with - anytime I contacted her she got immediately back with me, handled any issue I brought to her attention right away. She was very pleasant, professional and efficient. Great experience with her and Rocket Mortgage. I was extremely pleased!!"

Rebecca Harpst

"The loan acquisition journey with Rocket Mortgage was remarkably painless thanks to our Banker Lacy Miller. Lacy is simply amazing! She is efficient, knowledgeable and proactive. She quickly ...The loan acquisition journey with Rocket Mortgage was remarkably painless thanks to our Banker Lacy Miller. Lacy is simply amazing! She is efficient, knowledgeable and proactive. She quickly responded to any question we had and constantly kept us updated. She alerted us when we had tasks to complete and patiently guided us through computer input. She cheerfully worked late hours accommodating our timezone. Not only is she excellent at her job, but Lacy has the ability to make you feel as though you are her only client and her top priority. She is absolutely delightful, personable, patient and positive. She is an invaluable asset to Rocket Mortgage and we would recommend her in a heartbeat."

Bryan Martinez

"It was a very pleasant experience working with Mr Muller to obtain a mortgage for both a primary residence and investment property in two different states. Mr Muller really smoothed out the process ...It was a very pleasant experience working with Mr Muller to obtain a mortgage for both a primary residence and investment property in two different states. Mr Muller really smoothed out the process and was a consummate professional. He was very personable and made me feel comfortable in a sometimes stressful process. He answered all of my questions and worked all issues that came up in a timely matter. Highly recommend "