Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 155 of 400
Magdalena Magnasco

"We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated ...We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated to helping us close on time—despite a much shorter-than-usual timeline. Our transaction had a tight deadline, and Joshua didn’t miss a beat. He kept everything moving efficiently, stayed in constant communication, and proactively addressed every detail to avoid delays."

Brett Clark

"Jason has been an excellent loan agent for me from our first contact to our most recent! He was able to help me find the best zero closing cash out refinance available to me at the time so that I ...Jason has been an excellent loan agent for me from our first contact to our most recent! He was able to help me find the best zero closing cash out refinance available to me at the time so that I could cover some bills, reduce my debt, and still have some funds remaining to handle some much needed renovations. He is informative, efficient, and thorough, all traits that I value the most in a loan agent. I first connected with him months ago when he reached out about the possibility of a refinance, and I told him at present I wasn't interested, but that I would save his contact info. Am I ever glad I did! We were able to get from our first conversation April 18 to final closing scheduled by May 12! And that with an FHA loan and all of its additional requirements! He even worked with me when I requested that we shuffle some of the pay off balances to work more in my favor for cash out versus pay down, while still keeping my DTI in range. I would readily recommend Jason Christensen to anyone shopping for a painless and productive experience with refinancing through Rocket Mortgage!"

Paul LaChance

"Chelsea was exceptional to work with every step of the process. She was extremely professional and very friendly and respectful even through some of the my frustrating of waiting for things to go ...Chelsea was exceptional to work with every step of the process. She was extremely professional and very friendly and respectful even through some of the my frustrating of waiting for things to go through. Rocket Mortgage is so very fortunate to have Chelsea on your team, don't ever let her go, she is the absolute best of the best. I will miss working with her. I have expressed my experience with Chelsea to other people I work with and strongly advised them to contact her for their mortgage needs. Thank you so much Chelsea for your compassion, professionalism and integrity. I wish you the best to your success. Paul W LaChance Jr Lowellfire92371@yahoo.com"

Jim Donohoe

"James is a joy to work with. He told us how the mortgage process has changed since we last bought a home. James is a kind, caring and professional man. He is very informative and answers questions ...James is a joy to work with. He told us how the mortgage process has changed since we last bought a home. James is a kind, caring and professional man. He is very informative and answers questions quickly. James never made us feel inadequate with our lack of knowledge and numerous questions. Whenever we called him he was prompt to call us back or he answered right away. Even on weekends he would get back to us. We had questions the weekend before closing and he checked everything out for us and got back to us promptly with the answers. It is too bad we can't buy more property. We will definitely recommend James to anyone who is in need of a mortgage. Sincerely, James and Janice D"

Jo Beckman

"I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, ...I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, and supportive. Laith guided me through every step of the process, ensuring that I understood all my options and felt confident in my decisions. He was always available to answer my questions, no matter how small, and provided clear and concise explanations. What stood out the most was his dedication to making the process as smooth and stress-free as possible. He went above and beyond to ensure that everything was handled efficiently and accurately, which made a significant difference in my overall experience. I highly recommend Laith to anyone in need of mortgage services. His expertise and commitment to client satisfaction are truly exceptional. Thank you, Laith, for all your hard work and support!"

Jenny Troiber

"Christopher is wonderful to work with. When I refinanced my home, he was telling me about options I had and answered every question that came to my mind. He is very helpful, and the time difference ...Christopher is wonderful to work with. When I refinanced my home, he was telling me about options I had and answered every question that came to my mind. He is very helpful, and the time difference didn't bother him. Christopher is very friendly and easy to work with, with a few phone calls, texts, and emails, everything got taken care of. Thank you, Christopher, a job well done."

Steven Morgan

"Chris was amazing to work with through the whole home buying experience. He kept everything simple and kept everything flowing so smoothly. I cannot believe how fast everything went from the pre ...Chris was amazing to work with through the whole home buying experience. He kept everything simple and kept everything flowing so smoothly. I cannot believe how fast everything went from the pre approval letter to closing in less than a month. So nice! Chris was easy to reach and was always willing to answer any questions. If he was out, someone knew exactly where we were and things kept moving. Perfect handoffs. Chris truly made it simple for us to get to our next home. Thanks so much man!!"

Stephani

"Jay has been the #1 most helpful and kind person we have had the experience of working with as first time home buyers. We had a roller coaster of an experience but Jay answered every question and ...Jay has been the #1 most helpful and kind person we have had the experience of working with as first time home buyers. We had a roller coaster of an experience but Jay answered every question and concern. He always responded quickly and got us what we needed and was beyond willing to help us in anyway to make this process work and work smoothly. Great communication throughout the 5 months it took us to get into a house. HIGHLY recommend Jay!!"

Cassandra Crisp

"Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he...Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he needed to make the process done very quick. When it was time for the team to become involved, they were stellar in assisting me with the home stretch. Like Dustin, the team was available whenever I had questions. The final closing went through without any hiccups, and the final documentation was downloaded for me to print out. As promised, I received the funds in my account on the specified day. Thank you Dustin and the Entire Rocket Mortgage Team!"

Troy Roberts

"You have to get ahold of this guy! If you want to refi or get a better loan deal don’t look further, I was on the phone all day a few times with rocket and then with loan Depot (watch out for). When ...You have to get ahold of this guy! If you want to refi or get a better loan deal don’t look further, I was on the phone all day a few times with rocket and then with loan Depot (watch out for). When I received a call with yaser and he told me how things work and helped me refi at a awesome rate! Turned my fha into a conv and saved me 20 grand literally!! I’m serious look no further he puts himself in your shoes during the process and by the way the process is seamless and easy rocket mortgage all the way but definitely talk to yaser! Oh and by the way everything that he said that he told me was 100% correct throughout the loan process my rate got locked in etc. getting your first mortgage refinancing can be one of the most stressful things I know it by firsthand all I had to do was sign a few papers online using E signAnd now I’m not paying too much in interest! My 4 kids thank you yasar!! I owe you a steak dinner!"