Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 156 of 397
Marsel Mezy
Marsel Mezy

Marsel Mezy
Rocket Mortgage
18 Reviews
Sandra Roberts

"This was my first refinance because my former mortgage financer had sold my mortgage to another financer who had less than rave reviews online. I reached out to Rocket Mortgage based on the glowing ...This was my first refinance because my former mortgage financer had sold my mortgage to another financer who had less than rave reviews online. I reached out to Rocket Mortgage based on the glowing online reviews. Considering how leery I was to have to refinance I was surprised how quickly I was put at ease when interacting with Mr. Marsel Mezy (NMLS#3030). He guided me through the initial processes and things went more smoothly than I could have imagined. I had several questions which were sufficiently answered. I was never made to feel I was being rushed or pressured and felt empowered and well informed at every step. Even though I was not even near the midway point in this process I was so impressed by the professionalism of Mr. Mezy that I did not hesitate to provide a referral to and for a co-worker to give Rocket Mortgage a try. Even when Mr. Mezy was out -of- office he ensured I had a point of contact for any issues that arose during his absence. If I could sum up my interaction with Rocket Mortgage via Mr. Marsel Mezy I would say I experienced attentive and outstanding professionalism with unparalled customer service. This may sound cliche`, but this is what every customer should experience. Mr. Mezy is one in a million! Best regards, Ms. Sandra Roberts"

Kelly Michrina
Kelly Michrina

Kelly Michrina
Rocket Mortgage
18 Reviews
Kymberli Tyler

"I had anxiety about doing a refinance. When I got so much pushback from the company that my current previous mortgage was with I felt defeated. After talking to Kelly, she was very reassuring and ...I had anxiety about doing a refinance. When I got so much pushback from the company that my current previous mortgage was with I felt defeated. After talking to Kelly, she was very reassuring and encouraging and got the process moving so quickly. She was there for me from beginning to ask, and I am very grateful for everything. I did not realize that I didn’t do this review until someone asked me about my refinance and I told him how amazing she was."

Lacy Miller
Lacy Miller

Lacy Miller
Rocket Mortgage
18 Reviews
Rebecca Harpst

"The loan acquisition journey with Rocket Mortgage was remarkably painless thanks to our Banker Lacy Miller. Lacy is simply amazing! She is efficient, knowledgeable and proactive. She quickly ...The loan acquisition journey with Rocket Mortgage was remarkably painless thanks to our Banker Lacy Miller. Lacy is simply amazing! She is efficient, knowledgeable and proactive. She quickly responded to any question we had and constantly kept us updated. She alerted us when we had tasks to complete and patiently guided us through computer input. She cheerfully worked late hours accommodating our timezone. Not only is she excellent at her job, but Lacy has the ability to make you feel as though you are her only client and her top priority. She is absolutely delightful, personable, patient and positive. She is an invaluable asset to Rocket Mortgage and we would recommend her in a heartbeat."

Jenna Ohm
Jenna Ohm

Jenna Ohm
Rocket Mortgage
18 Reviews
Vicky Harrison

"I have worked with numerous loan officers throughout my 64 years but Jenna is my favorite. She was very thorough, efficient, communicative and timely. She is still helping me with the loan process ...I have worked with numerous loan officers throughout my 64 years but Jenna is my favorite. She was very thorough, efficient, communicative and timely. She is still helping me with the loan process even though her portion/tasks are completed. I love working with her and would highly recommend her."

Kimberly Partin
Kimberly Partin

Kimberly Partin
Rocket Mortgage
18 Reviews
Wyatt Eickenroht

"Kim went above and beyond for my wife and I during the purchasing of our first home. We knew absolutely nothing about the process and showed the upmost patience and understanding with us walking us ...Kim went above and beyond for my wife and I during the purchasing of our first home. We knew absolutely nothing about the process and showed the upmost patience and understanding with us walking us step by step through it. Even after we bought our house she continues to reach out to see how we are doing and even notify us when it maybe time to refinance. She would be our only choice when going through this process again highly recommend doing business with her."

Brianna Reid
Brianna Reid

Brianna Reid
Rocket Mortgage
18 Reviews
Todd Kehl

"Brianna is one of the best persons ive ever talked to she was very nice and knew all the answers to every question I had even helped me thru some tough times I had sending documents and papers over to...Brianna is one of the best persons ive ever talked to she was very nice and knew all the answers to every question I had even helped me thru some tough times I had sending documents and papers over to you on line I would have not been able to do that she couched me right along and all went thru well she is a real smart lady she knows all about the mortgage buis she is such a nice person you should all be thankful to have her on your team thanks again Brianna for all your help have a blessed year Todd e kehl and family"

Kameron Ross
Kameron Ross

Kameron Ross
Rocket Mortgage
18 Reviews
Melissa Allen

"Being in the industry myself, I knew a lot about the process, but being on the borrowing side, there was things I was not familiar with. I reached out just to explore some options, not really sure ...Being in the industry myself, I knew a lot about the process, but being on the borrowing side, there was things I was not familiar with. I reached out just to explore some options, not really sure what my plan was, and after talking to Kameron, we started the process immediately. It was such an easy process to work with him amd he was professional and very quick to respond with any questions or concerns I had during the process. As an escrow officer, I know good lenders and I know nightmare lenders, this was one of the easiest transactions ever. On both the borrowing side and the closing side!!!"

Bal Sidhu
Bal Sidhu

Bal Sidhu
Rocket Mortgage
18 Reviews
Justine Tizzle

"We had such a great experience working with Bal as we began the process for a home equity loan. From the very start, he was knowledgeable, patient, and incredibly helpful in walking us through each ...We had such a great experience working with Bal as we began the process for a home equity loan. From the very start, he was knowledgeable, patient, and incredibly helpful in walking us through each step. He made what could have been a confusing and overwhelming process feel straightforward and manageable. Bal was always quick to respond to our questions, no matter how small, and he took the time to ensure we fully understood our options. His professionalism, transparency, and friendly demeanor made a lasting impression. If you're looking for someone who genuinely cares and will guide you with confidence and clarity, Bal is the one to call. Highly recommend! Thank you Bal! - The Kempers"

Tomas Skeeters
Tomas Skeeters

Tomas Skeeters
Rocket Mortgage
18 Reviews
Julia Deardorff

"In a home buying market where every minute counts on winning a bid for a home, having a mortgage representative like Tomas Skeeters can be the determining factor for having an offer accepted or ...In a home buying market where every minute counts on winning a bid for a home, having a mortgage representative like Tomas Skeeters can be the determining factor for having an offer accepted or refused. We sold our previous home (also mortgaged through Rocket) and went blindly to another state to look for our retirement home. The market where we were moving was totally a "sellers" market and houses were going on and off the market in days if not hours. We contacted Rocket Mortgage to establish our financing and were contacted by banker Tomas Skeeters within mere minutes. Tomas had our qualifying letter to our real estate agent the same day and, with documentation in hand, we felt confident to make offers. It took us a week or two to make an offer as many of the houses we were interested in looking at were under contract before we could even schedule an appointment. When we did find our dream home and made our offer it was accepted within hours. We thank Tomas for that because he had all OUR ducks in a row for us and was almost instantaneous with our numbers and paperwork. There was another offer on the table along with our offer but I felt the seller had confidence in our ability to purchase because Tomas communicated with our real estate agent on our behalf. In this market you cannot hesitate or you will lose. Tomas spoke with us two/three times a day and kept us moving forward with necessary verification documents. Because of Tomas' expertise and communications we were able to obtain our financing, find our house and close in less than one month. It would have been sooner but the closing attorneys in the area were too busy to close any earlier. Thank you Tomas. We consider you more than our mortgage banker but also a friend. I would call Rocket Mortgage immediately for a mortgage and do recommend them highly. Tomas Skeeters is a definite asset to the company. Trust him."

Flah Sundi
Flah Sundi

Flah Sundi
Rocket Mortgage
18 Reviews
Tarven Zaki

"As a realtor, working with a reliable and communicative lender can make all the difference in a smooth transaction and that’s exactly what I experienced with Flah. He was always communicative, ...As a realtor, working with a reliable and communicative lender can make all the difference in a smooth transaction and that’s exactly what I experienced with Flah. He was always communicative, responsive and was able to get it done! Pleasure working with you Flah and hopefully many more to go! Throughout the process, [Lender's Name or Team] was responsive, professional, and proactive in communicating with both myself and the buyer. They provided clear timelines, kept everyone updated, and worked diligently to ensure the loan closed on schedule. Their dedication helped ease any concerns my clients had and gave them confidence in the financing side of their purchase. I’ve worked with many lenders over the years, and it’s not often you come across one who blends efficiency with such genuine care for the buyer's experience. I won’t hesitate to refer future clients to [Lender Name] and look forward to working together again soon."