Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 158 of 400
Maureen Gechter

"Mitchell was extremely knowledgeable, helpful, courteous, friendly and very efficient! I haven’t worked with anyone like him in a long time. He made the process seem easy and that means he was doing ...Mitchell was extremely knowledgeable, helpful, courteous, friendly and very efficient! I haven’t worked with anyone like him in a long time. He made the process seem easy and that means he was doing his job and then some. Everything he said he did - exactly as he said he would. He kept me informed about what was going to happen and when it would happen. The loan went like clockwork. I have no hesitation in recommending Mitchell to anyone else. The same goes for Rocket Mortgage."

Anthony Kuchynka

"Sam was very helpful throughout the entire process and very knowledgeable on everything involved, including services that Rocket does not provide. At the time of our initial conversation, I was simply...Sam was very helpful throughout the entire process and very knowledgeable on everything involved, including services that Rocket does not provide. At the time of our initial conversation, I was simply doing research on the best option for my situation and goals, and was leaning towards a HELOC. Rocket doesn't offer a HELOC, but he was still more than willing to have a conversation with me about my plans and goals, as well as explain the main differences in the different options. In the end I opted, to work with Sam not only because the option he offered ended up being the one that for best, but also because he was willing to help, regardless of whether or not I was going to use his services."

Mike Fox
Mike Fox

Mike Fox

Rocket Mortgage
17 Reviews
Tina Miller

"To whom it may concern, Mike went above and beyond to make sure our loan closed as stated. We combined our 2 daughters student loans and had to separate the Discover Loans from the actual note holder ...To whom it may concern, Mike went above and beyond to make sure our loan closed as stated. We combined our 2 daughters student loans and had to separate the Discover Loans from the actual note holder Great Lakes to ensure that the 18 student loans were paid. I was ready to cancel, but Mike consulted with his loan team to properly close the deal. I am grateful for his knowledge and persistence. A plus."

Becki Peco Kelly

"I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared...I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared to find out that I would not be able to begin, much less complete, any kind of re-fi due to circumstances of COVID-19. What I got was the complete opposite. I got Travis and he was wonderful! He answered all of my questions in a quick and professional manner. He was SO personable as we shared how life and working conditions/environments had changed...working out our homes. He got back to me immediately with answers. He also placed me in a re-fi that saved me money and cut down my mortgage years. I am grateful for his hard work and commitment to his position."

Cathy Reid

"Oh, my goodness, I can't say enough about how wonderful Ryan was throughout our loan process. I'm not sure how we would have done it without him. He answered all of our questions and responded ...Oh, my goodness, I can't say enough about how wonderful Ryan was throughout our loan process. I'm not sure how we would have done it without him. He answered all of our questions and responded promptly any time I sent him a message. Anyone looking for a mortgage, Ryan is wonderful and so very helpful. I'd give him 10 stars if I could!"

Jennifer Lee

"Kyle Hartford at Rocket Mortgage was outstanding to work with. He walked me through each step of the process and clearly explained what to expect along the way. Kyle consistently kept me up to date on...Kyle Hartford at Rocket Mortgage was outstanding to work with. He walked me through each step of the process and clearly explained what to expect along the way. Kyle consistently kept me up to date on the progress of my mortgage, which made the entire experience far less stressful. I’m truly thankful for his expertise, responsiveness, and professionalism, and I couldn’t have asked for better support while purchasing my home."

Amy Causey

"I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this...I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this the most streamlined process. From start to finish he was available. He was not pushy, he came to me with multiple options and helped me with the pros and cons. He was accessible and even answered me after hours and on weekends. Brandon is honestly an asset to your company and I hope to work with him again."

Janice Auger

"It was a pleasure working with LaJill on my refinance! She was pleasant and friendly, very knowledgeable and provided me with accurate information. She recommended ways in which I could acquire my ...It was a pleasure working with LaJill on my refinance! She was pleasant and friendly, very knowledgeable and provided me with accurate information. She recommended ways in which I could acquire my desired cash-out amount by paying off my car loan as part of my refinance. The entire loan process with Rocket mortgage was awesome from start to finish! I would highly recommend them to anyone considering a mortgage loan! Thanks LaJill for your excellent service and timely responses!"

Lauren Dees Erickson

"Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually ...Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually qualified for. When I called in to get clarity, Joseph kindly took the time to review the application, identified a mistake in how my income was listed and supported getting me qualified for the correct amount. Additionally, throughout the process he kept me informed, answered all of my questions, was thorough and accurate. Honestly, he made the entire experience less stressful. I would recommend him without hesitation."

Gwyn Beatty

"Homebuying is exciting and stressful. I am relocating from Ohio to Texas, and Giovanni assisted me with the purchase of my newly built home. He was available to me throughout the entire loan. He made ...Homebuying is exciting and stressful. I am relocating from Ohio to Texas, and Giovanni assisted me with the purchase of my newly built home. He was available to me throughout the entire loan. He made the whole process a smooth transition. He helped set my mind at ease and was readily available on weekdays and weekends (all hours). I can't even remember leaving any messages, because he always answered. He made sure all my questions were answered and informed me of what was happening/expected to happen. and never made me feel rushed. He was more than professional, patient, hospitable, knowledgeable, and thorough. He assisted me with all my inquiries/requests. Giovanni also went above and beyond to get me the best outcome for my loan, I totally trusted him, and I am still in awe with my final numbers. There aren't enough stars available on this review page to reflect the level of value of the service he provided me. In the end, he wasn't just a part of my lending team, but he felt like family. I can't thank him enough. He comes HIGHLY recommended by this consumer. Thanks again Giovanni."