Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 159 of 397
Ryan Gervais
Ryan Gervais

Ryan Gervais
Rocket Mortgage
17 Reviews
Jonathan Lopez

"Well let me start off with saying I had a lot of questions, I mean it A LOT! Ryan had amazing patience and deep understanding. I was not an easy client, due to the many fears I had, and my situation. ...Well let me start off with saying I had a lot of questions, I mean it A LOT! Ryan had amazing patience and deep understanding. I was not an easy client, due to the many fears I had, and my situation. However, he got it done and by the time closing came around I had zero concerns. I was genuinely excited looking forward to closing. I signed two days ago and once again thank you Ryan!!! I will be sending business your way."

Rafaela Gojani
Rafaela Gojani

Rafaela Gojani
Rocket Mortgage
17 Reviews
Stephanie Stevenson

"What can I say , I just live Rafaela she made the whole process such a breeze, she not only would ease our concerns but she made herself available when it was convenient for us. We could have don’t it...What can I say , I just live Rafaela she made the whole process such a breeze, she not only would ease our concerns but she made herself available when it was convenient for us. We could have don’t it without her. Thank you so much for your knowledge and patience and understanding Rafaela you helped make our dream a reality 😊"

Sundos Hamad
Sundos Hamad

Sundos Hamad
Rocket Mortgage
17 Reviews
Michael Prazich

"What can I say that hasnt already been said? Sundos was a Godsend when it came to my refinance; there was a hang up on the documents needed because I had a solar system installed/leased about 8 years ...What can I say that hasnt already been said? Sundos was a Godsend when it came to my refinance; there was a hang up on the documents needed because I had a solar system installed/leased about 8 years ago and Rocket's underwriters picked up on the fact there were no words in the Solar Agreement lease addressing the possible event of my default of the lease. Subsequent to my system being installed, Fannie Mae and Freddi Mac made all lease agreements adddress this scenario and that's where the fun began. Sundos's patience and the many calming "I've got this, don't worry" was welcomed. If I was an employer needing to a right hand person who would be involved directly with my clients, I would want Sundos to be that person. Many thanks to her."

Evan Harrison
Evan Harrison

Evan Harrison
Rocket Mortgage
17 Reviews
Brad Beverly Jordan

"We had the pleasure being connected to Evan right away. Of course, him being from Arkansas gave us a lot to talk about. Evan was very focused on us and helped us get the right loan that would fit ...We had the pleasure being connected to Evan right away. Of course, him being from Arkansas gave us a lot to talk about. Evan was very focused on us and helped us get the right loan that would fit in our busy schedule. We definitely made a friend that day and he secured our loan to be processed. We will call him in the future for any needs that may come up. He made us feel very comfortable!!!!!!"

Ryan Hart
Ryan Hart

Ryan Hart
Rocket Mortgage
17 Reviews
Cathy Reid

"Oh, my goodness, I can't say enough about how wonderful Ryan was throughout our loan process. I'm not sure how we would have done it without him. He answered all of our questions and responded ...Oh, my goodness, I can't say enough about how wonderful Ryan was throughout our loan process. I'm not sure how we would have done it without him. He answered all of our questions and responded promptly any time I sent him a message. Anyone looking for a mortgage, Ryan is wonderful and so very helpful. I'd give him 10 stars if I could!"

Lucas Henderson
Lucas Henderson

Lucas Henderson
Rocket Mortgage
17 Reviews
Elaine West

"I can tell you Lucas was a tremendous help in understanding and processing our mortgage app. He worked with us until we got to exactly where we wanted to be with our mortgage. He also has a very calm ...I can tell you Lucas was a tremendous help in understanding and processing our mortgage app. He worked with us until we got to exactly where we wanted to be with our mortgage. He also has a very calm and reassuring attitude. I know that goes along with having a wealth of knowledge in getting a job done well. Good Customer Service is becoming a thing of the past but with Lucas it was there from start to finish. It made the process so enjoyable that we will miss our conversations with him. He's the "Go To" man. Thank You Lucas!!"

Ryan Jenkins
Ryan Jenkins

Ryan Jenkins
Rocket Mortgage
17 Reviews
Jennifer Rooney

"Ryan was very helpful and friendly. I enjoyed that he took a moment to see how my day was and to learn a little bit about me personally. I had to take a call at work and he understood if I had to put ...Ryan was very helpful and friendly. I enjoyed that he took a moment to see how my day was and to learn a little bit about me personally. I had to take a call at work and he understood if I had to put him on hold!! He was very helpful in explaning what I was doing and why. He made sending any paperwork to him easy and walked me through the exact items he needed necessary to start the loan process. The best customer service comes from someone who enjoys their job and truly wants to help others, and Ryan exceeds that experience!! Thank you so much Ryan!!"

Andrew Johnson
Andrew Johnson

Andrew Johnson
Rocket Mortgage
17 Reviews
Donald Norvell

"I Donald Norvell having just went through a really bad experience with Loan Depot and their team of so called experts on home loans, 126 days of hell and they wanted to start the whole process over. ...I Donald Norvell having just went through a really bad experience with Loan Depot and their team of so called experts on home loans, 126 days of hell and they wanted to start the whole process over. they did not explain to me why however I wasn't going to spend anymore of my money to do what I already had spent on them .I was not going to even try to do this ever gain . MR. Andrew Johnson talked to me for about 3 to 5 minutes and I became very relaxed. I felt as if this person could help me .I gave Andrew a little information and he said he was going to call me back in a short while. Suprise as I was when he called me back whitin one hour he had a working plain for me .keep in mind that I was after a VA. loan,I spent less money with Rocket Mortgage and less paper work with Rocket Mortgage , ANDREW JOHNSON and his team completed the whole process in 26 days ,compared to Loan Depot 126 days without any results.I will recommend ANDREW and HIS TEAM ANY TIME,all of them was really greate too work with . Thank you to Andrew JOHNSON AND TEAM FOR YOUR HELP. "

Phillip Lofton
Phillip Lofton

Phillip Lofton
Rocket Mortgage
17 Reviews
Noel Sloan

"I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, ...I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, tears on my face, and all my hope lost, he reassured me that everything would be alright and that he would be with me through the entire process, every step of the way. Phillip was not only there every single step of the way, he went WAY above and beyond what his job required. He literally worked around the clock to help me get my refinance. I have never been through a more streamlined and simple process. Everything from start to finish was exceptional and I couldn’t have done any of it if it weren’t for amazing Phillip Lofton! I am forever grateful and appreciate him and Rocket Mortgage so much for this opportunity!!! Thank you for giving me my hope back!"

Ray Merrill
Ray Merrill

Ray Merrill
Rocket Mortgage
17 Reviews
Jeff Denniston

"Ray provided me the information I needed with efficiency yet pleasant. It was all chat based and he asked about getting in the phone and I opted out. I’ve never had a chat go so quickly and so well ...Ray provided me the information I needed with efficiency yet pleasant. It was all chat based and he asked about getting in the phone and I opted out. I’ve never had a chat go so quickly and so well done. No pressure, no salesmanship. Even when it turned out I couldn’t improve/reduce my monthly mortgage, Ray didn’t make me feel like it was a waste of his time…just courteous and efficient. And for a chat it was incredibly personable. When the time comes to dig further into my options I’ll be reaching air to Ray"