Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 159 of 373
Jean Aswad

"Helpful . walked me through the computer paper work and made the application process very easy and less anxiety about doing this on line application., Being able to call her with any questions that ...Helpful . walked me through the computer paper work and made the application process very easy and less anxiety about doing this on line application., Being able to call her with any questions that occurred was very reassuring to me She is a definite asset to the Mortgage process with Rocket Mortgage/ quicken Loan THANK YOU ROSE Jean Aswad"

Jay Lee
Jay Lee

Jay Lee

Rocket Mortgage
16 Reviews
Zachary Butler

"This dude Jay, what can I say, but at the very least, he’s not around to play, he’s Johnny on the spot, whether it’s 9am, if your asking questions, and I’m not kidding, or if it’s 2am-o’clock (cus am ...This dude Jay, what can I say, but at the very least, he’s not around to play, he’s Johnny on the spot, whether it’s 9am, if your asking questions, and I’m not kidding, or if it’s 2am-o’clock (cus am didn’t rhyme), but man is he hot, that dude has got his ish on lock, and won’t stop helping, to get you in your spot, that man is the dude, he’s slick as some crude, and he’ll be there for you, even when your rude… lol. No but he’s the man, made my experience amazing for my first home purchase and idk what others are like, but take my word for it, Jay goes above and beyond, and I’m not kidding about the 2am thing. If you’ve got questions, he’s gonna have you an answer, no matter what time it is, and I’m forever grateful! Thanks Jay"

Patricia Starks

"Dan was very truthful with us about how we could change our financial situation. He contacted us on a regular basis so we would reduce our worrying. Our delay in sending this was due to the fact that ...Dan was very truthful with us about how we could change our financial situation. He contacted us on a regular basis so we would reduce our worrying. Our delay in sending this was due to the fact that Steve's Mother was diagnosed with ovarian cancer. All our time was centered around her. She passed away and then we were wrapped up in making funeral arrangements. There were many delays and we are exhausted from all the tension and stress. Dan was fantastic! He was very reassuring at a very difficult time. We have already recommended him to others. Hopefully we will hear other successful stories."

B H

"I have worked with Francisco on two loans. Each time his communication was clear, timely, and proactive throughout the entire process. He explained every step in a way that made the transaction feel ...I have worked with Francisco on two loans. Each time his communication was clear, timely, and proactive throughout the entire process. He explained every step in a way that made the transaction feel smooth and stress‑free, and consistently went above and beyond to ensure everything stayed on track. His commitment to great service made a real difference. I would gladly work with Francisco again."

adriana giraldo

"Quiero expresar mi más profundo y sincero agradecimiento a Joshua Martínez. No solo por su apoyo constante, sino por el compromiso, la dedicación y el corazón que puso en cada paso del ...Quiero expresar mi más profundo y sincero agradecimiento a Joshua Martínez. No solo por su apoyo constante, sino por el compromiso, la dedicación y el corazón que puso en cada paso del proceso. Gracias a su esfuerzo, su guía y su disposición para ayudar en todo momento, hoy puedo decir con alegría que tengo casa. Este logro no habría sido posible sin su acompañamiento, su paciencia y su confianza en cada etapa. Siempre estuvo ahí, resolviendo dudas, dando tranquilidad y buscando las mejores soluciones. Más que un apoyo profesional, fue una persona que realmente se involucró, que entendió la importancia de este sueño y que hizo todo lo posible para hacerlo realidad. Su calidad humana, su responsabilidad y su actitud positiva hacen que marque una gran diferencia. Hoy no solo agradezco el resultado, sino también el camino recorrido con alguien tan comprometido y genuino. Joshua, gracias por ser parte de este sueño hecho realidad. Siempre estaré profundamente agradecida."

Dani McUmber

"If you’re on the fence or unsure, this is your sign. Make the call and ask for Ryan! He truly went above and beyond… and then did it again, and again. Every time I thought things couldn’t get any ...If you’re on the fence or unsure, this is your sign. Make the call and ask for Ryan! He truly went above and beyond… and then did it again, and again. Every time I thought things couldn’t get any better, he found a way to improve the deal. Ryan is friendly, professional, and incredibly knowledgeable. I never thought homeownership was within reach for me, but he knew exactly what to do to get me qualified, and at a rate that honestly feels unbeatable. Even the closing agents mentioned they hadn’t seen a rate that low in years! Thank you, Ryan, and thank you to Rocket Mortgage for helping make this dream a reality. My kids and I are beyond grateful!"

Madison Hamilton

"If I could give Erick more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our ...If I could give Erick more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey. From the very beginning, Erick went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Erick went into the office when he absolutely did not have to. And within just one hour, he had our pre-approval written up and ready to go. One hour. On Easter. That is not just good service — that is someone who truly, genuinely cares. Erick's knowledge throughout this entire process was absolutely incredible. He worked tirelessly to find us the best interest rate possible and made sure we understood every single step along the way. Nothing was ever confusing or overwhelming because Erick took the time to walk us through everything — every document, every detail, every question we had, no matter how big or small. He had a gift for making something that can feel so stressful feel completely manageable, and we are so grateful for that. But what made Erick truly one of a kind was not just his expertise — it was his heart. He was so warm, so genuinely sweet, and so excited for us every step of the way. You could feel how much he wanted this for us. When we got the news that we were getting our house, his enthusiasm matched ours, and that meant more than words can say. He was not just our banker — he felt like someone who was truly rooting for our family. Because of Erick, we are now in the home of our dreams. That is something we will carry with us forever, and his name will always be a part of that story. If you are looking for someone at Rocket Mortgage who will go to the ends of the earth for you, who will show up on holidays, who will fight for your best rate, hold your hand through every step, and do it all with the biggest, most genuine smile — Erick is your person!"

Dee Ann Todd

"Peter is an amazing Processor. He helped me to understand things and always had my back. With the constant changing on loan amounts, variation in types of houses, he worked tirelessly and provided ...Peter is an amazing Processor. He helped me to understand things and always had my back. With the constant changing on loan amounts, variation in types of houses, he worked tirelessly and provided excellent service. I was outbid on 8 houses and we were running short on time to make the closing when I needed it to. Peter understood my stress level and desperation, of which I did not get a house where I wanted it. It's such a housing war, when your in contention with people walking in with a wade of cash!! Give him a raise, send him and Rodney on an all expense paid vacation!! Peter is worth his weight in gold!!! Thanks Peter for all you do."

Vicky Harrison

"I have worked with numerous loan officers throughout my 64 years but Jenna is my favorite. She was very thorough, efficient, communicative and timely. She is still helping me with the loan process ...I have worked with numerous loan officers throughout my 64 years but Jenna is my favorite. She was very thorough, efficient, communicative and timely. She is still helping me with the loan process even though her portion/tasks are completed. I love working with her and would highly recommend her."

Michelle Holcomb

"Brady has been a heaven sent through this process. He has always checked in with me and kept me abreast to all steps of the process. I know this is going above and beyond as all the information that...Brady has been a heaven sent through this process. He has always checked in with me and kept me abreast to all steps of the process. I know this is going above and beyond as all the information that he shared with me could definitely be accessed on the site. He is a professional and very detailed individual and I would most definitely work with him in the future or refer him to work with other friends or family members who may need to refinance or revisit their current situations. Continued growth and success Brady."