Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 161 of 373
Lynne Lunn

"this man was great at helping us get aproved for our new home.He was on top of everything.Rashad we appreciate everything you have done for us.we will diffently give other family and friends your name...this man was great at helping us get aproved for our new home.He was on top of everything.Rashad we appreciate everything you have done for us.we will diffently give other family and friends your name for help buying a home. thank you so much Bryan and Lynne Lunn"

Kevilee Watterson

"Moose totally watched over the process of selling my farm and at the same time purchasing another property. Being someone who had never done this on my own, it was extremely helpful having Moose ...Moose totally watched over the process of selling my farm and at the same time purchasing another property. Being someone who had never done this on my own, it was extremely helpful having Moose handling the transactions and giving me good guidance throughout the process. He was always available when I had questions and checked in with me daily as things got rolling."

Faysal Shaarani

"I want to express my deepest gratitude for the incredible support and care provided by Kyle Beagle during my recent loan process. Kyle's dedication and expertise truly made this experience ...I want to express my deepest gratitude for the incredible support and care provided by Kyle Beagle during my recent loan process. Kyle's dedication and expertise truly made this experience unforgettable. Kyle started this journey with me, and from the very beginning, his professionalism, knowledge, and transparent guidance stood out. This wasn’t a straightforward loan—it had its fair share of twists and turns—but Kyle tackled every challenge head-on, ensuring I was informed and supported every step of the way. His calm, clear approach made what could have been a stressful process feel manageable and smooth. Later on, the process transitioned to Kristine Perez, the Rocket Mortgage Purchase Specialist supporting Kyle. I was thrilled to work with Kristine again. She has been an amazing partner in past loans, and this time was no different. Kristine’s tireless efforts, incredible responsiveness, and constant communication—even during her time out of the office—ensured that every detail was addressed promptly. Her dedication and efficiency were nothing short of phenomenal. Thanks to their teamwork and commitment, we achieved something remarkable: closing the loan in just 17 days instead of the 25-day timeline promised to the seller. This level of service has left me in awe, even as a long-time client who is accustomed to Rocket Mortgage exceeding expectations. Kyle’s and Kristine's work exemplifies what it means to go above and beyond for clients to deliver extraordinary service. I will enthusiastically recommend Rocket Mortgage to anyone in need of a loan, confident in the incredible team behind it. With gratitude, Faysal Shaarani"

Sue Gibson

"Willian deserves 5 stars. He was the one person, we could rely on to answer all our questions. With both of us being over 73 years of age, it wasn't always easy for us, to understand things. Your ...Willian deserves 5 stars. He was the one person, we could rely on to answer all our questions. With both of us being over 73 years of age, it wasn't always easy for us, to understand things. Your Rocket team members were great it was just us. Willian always returned, our calls in a timely manner. Even if he wasn't sure of the answers, he immediately found them and got back in contact with us. What a great asset, he is for Rocket Mortgage. He was friendly, kind, patient and very helpful. We loved working, with Rocket Mortgage because of him. His caring ways, were obvious to both of us. Thanks a million, Willan. Whishing you only the very best of days ahead."

Mark Dunn

"Mark there have been so many different people I have spoken with that I just don't remember what you did. However Rocket Mortgage has met and even exceeded my expectations. Right now I'm going ...Mark there have been so many different people I have spoken with that I just don't remember what you did. However Rocket Mortgage has met and even exceeded my expectations. Right now I'm going through a loan refinance with Rocket Mortgage for a better interest rate so I'm very pleased with your company and the people who have served me. So thank you as well."

Cindy Johnson

"We have had an excellent experience with Sean - again! We closed on our mortgage about a year ago. We are now doing some remodeling and worked with Sean again for the home equity line. Thrilled with ...We have had an excellent experience with Sean - again! We closed on our mortgage about a year ago. We are now doing some remodeling and worked with Sean again for the home equity line. Thrilled with both! Sean has been knowledgeable and very easy to communicate with on all things "mortgage" related."

Marjorie Jean

"I cannot even put into words what a great banker Derek is. He is hardworking, passionate about his job, knowledgeable, honest and caring. Even though we didn’t buy a very expensive home, he treated us...I cannot even put into words what a great banker Derek is. He is hardworking, passionate about his job, knowledgeable, honest and caring. Even though we didn’t buy a very expensive home, he treated us like a top priority. I was talked into choosing a local bank over Rocket Mortgage by a realtor and family. I initially tried First Commonwealth bank and had a TERRIBLE experience. They lost me a 15,000 grant and the home I was suppose to close ok due to the loan officers incompetence. I found out a day before closing that closing was postponed. I wasted a weeks vacation that I took from work to move. Then after their mess up they made up lies about my credit report and tried to blame it on that. Defeated I almost bought an RV to live in with my family. I decided to try one last time and went back to Derek at Rocket. I just closed on my new home two days ago. The process was so easy and went smooth. I was supported by the team every step of the way. Derek even lent an ear to listen to my personal problems! He is ALWAYS working!! He deserves a raise and vacation! Anyway, being able to close so easily with Rocket showed me that First commonwealth lied to cover their mistake and their lie about my credit standing almost cost my family a home to call their own. Thank you Rocket Mortgage and especially Derek for making my dreams of being a homeowner a reality. I would recommend this bank to ANYONE. You can personally call me anytime if you have doubts! Derek has my number! Don’t believe the lie that local banks are better!"

Brandon Smith

"Being first-time homeowners, my wide and I were nervous to start the process. Once we were connected with Nate, all of that went out the window, and we were extremely comfortable throughout the ...Being first-time homeowners, my wide and I were nervous to start the process. Once we were connected with Nate, all of that went out the window, and we were extremely comfortable throughout the process. He made everything easy to understand, was very flexible in his availability, and honestly was the major reason as to why our process was quick and smooth. I couldn't imagine having another mortgage broker, and I will definitely be recommending him to anybody buying in IL and will seek him out when we buy again in the future. Thank you so much, Nate!"

D-House Schultz

"Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most ...Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most likely has heard them all) for she answered the questions I had for those questions and didn't talk around them. It did take several conversations before I was ready ahead with the loan, and at not time did she push me into making a decision. She talked to me (without selling me) about the Pro's and Con's on getting the loan and let me take me time in making the decision and only called to check in on the dates we had discussed for her to do so. All the way through she kept me update on the progress of the loan process and checked to make sure that information was correct (and didn't assume what I wanted or what she thought was best for me) as she always contacted me (call, text or email) to make sure on what we talked about before final submission. If the need ever presented itself that I would have to go through this experience again, I would surely hope it was with Lisa."

Jeff Cole

"Bari is one of the best! He worked fast and got me pre-approved and a pre-approval letter. He answered every question, and stayed on top of things by emailing me everything I needed that everyone was...Bari is one of the best! He worked fast and got me pre-approved and a pre-approval letter. He answered every question, and stayed on top of things by emailing me everything I needed that everyone was asking for. Bari saved me so much money by offering me loans I thought I couldn't even get, but he made it happen! If your needing a mortgage loan then give Bari a call with Rocket Mortgage, he gets it done fast and he don't play around. I closed in less than 30 days! I would give him 10 stars but only 5 was available. Thanks again Bari! Jeff Cole"