Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 161 of 357
William Norris

"Ms. Jessica Godinez-Salas is an exceptional loan officer who went above and beyond to help secure a mortgage plan that met my family finances. My appreciative and outstanding feedback is provided ...Ms. Jessica Godinez-Salas is an exceptional loan officer who went above and beyond to help secure a mortgage plan that met my family finances. My appreciative and outstanding feedback is provided regarding Jessica! From start to finish, Jessica was incredibly responsive and communicative: every detail was handled promptly. Any questions or need for clarification were responded to timely, thoroughly, and in writing. The entire loan process was smooth and stress-free thanks to her excellent communication skills, and her mortgage market knowledge know how. As a recent widower, Jessica listened to my needs and made my mortgage dream a reality. Thank you, Jessica!!"

Sue Hill

"JD is a very coo-ell person. Very helpful, knowledgeable and explained some things to me that I hadn't thought of like by paying on my credit cards each month it was about equal as the new monthly ...JD is a very coo-ell person. Very helpful, knowledgeable and explained some things to me that I hadn't thought of like by paying on my credit cards each month it was about equal as the new monthly payment only now they would be paid off so I was spending the same amount of money. And I was able to get a few extra dollars which helped with other things. He won't steer you wrong."

Samuel Scimeca

"Helena is very down to earth and was helpful during the whole process. She kept me well informed and was available to answer questions or exchange information on a dime. Wonderful person to talk to ...Helena is very down to earth and was helpful during the whole process. She kept me well informed and was available to answer questions or exchange information on a dime. Wonderful person to talk to and she actually cares about where you end up! She was very thorough and really helpful about picking the write mortgage for my situation. If you’re looking for the right banker, look no further! You couldn’t find a better catch to help you with your first purchase( or sale, or if you’ve done it multiple times). If I ever plan on selling or purchasing again I plan on having her help me if at all possible. All in all, she’s a wonderful person with a big heart who loves Jesus. And she’ll take care of you!"

Michael Perry

"I had an excellent experience working with Mike on my refinance. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to clearly explain each step of the ...I had an excellent experience working with Mike on my refinance. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to clearly explain each step of the process and made sure everything stayed on track, which made what can be a stressful experience feel smooth and manageable. What really stood out was his ability to combine a friendly, approachable style with a high level of expertise. I always felt confident that I was in good hands, and the end result—a lower rate and reduced monthly payment—speaks for itself. If you’re considering a refinance or any mortgage needs, I would highly recommend Mike. He’s the kind of advisor who genuinely helps you get things done the right way. Thank you, Mike!"

Tony S

"Working with Erich at Rocket Mortgage was truly an amazing experience from start to finish. He was patient, knowledgeable, and always willing to help no matter the day or time. Anytime we had ...Working with Erich at Rocket Mortgage was truly an amazing experience from start to finish. He was patient, knowledgeable, and always willing to help no matter the day or time. Anytime we had questions or needed guidance, Erich was on demand and made himself available right away, which made the entire refinance process feel stress-free and easy. What could have been an overwhelming process turned into a smooth and seamless experience because of his professionalism, communication, and dedication. We genuinely felt supported every step of the way. I highly recommend Erich to anyone looking for someone trustworthy, responsive, and committed to making the process simple and successful."

RASENDOR1

"Chris was AMAZING. First person I got wasn’t very helpful so I called back the next day and got Chris. He was very helpful. Answered all my questions even before the process was started. He explained ...Chris was AMAZING. First person I got wasn’t very helpful so I called back the next day and got Chris. He was very helpful. Answered all my questions even before the process was started. He explained things to me to make sure I understood what was going on. Even when an issue came up (NOTHING to do with Chris) he walked me through how to get it handled correctly. Chris went above and beyond to help me. He was available by text and phone call. Even if he was busy he would text me right back to let me know he would call me later that day. I appreciate everything he did. Chris made this whole process very easy."

Jill Barkyoumb

"Leonarda was amazing to work with. She was extremely professional and understanding. Any questions I had she answered right away and made sure I understood the process every step of the way from ...Leonarda was amazing to work with. She was extremely professional and understanding. Any questions I had she answered right away and made sure I understood the process every step of the way from getting me approved for the loan until closing day. I will definitely use her again for n the future and recommend her to anyone I know looking for a mortgage or refinance."

Philippe Alluard

"Taylor was very efficient and easily reachable; she reached out to propose to convert my existing loan with rocket mortgage to a lower rate. Dealing with her was very easy, she was very cautious an ...Taylor was very efficient and easily reachable; she reached out to propose to convert my existing loan with rocket mortgage to a lower rate. Dealing with her was very easy, she was very cautious an onside quickly all meiosis. Things were not as easy with the closing team, asking repeatedly for the same documents, Communicating from you email addresses on a regular basis, making the closing difficult and producing the documents at the very last moment Overall, may experience was positive and I would recommend rocket mortgage."

Regina Hogan

"Can't say enough about how much Josh guided us through the entire process. He alleviated a lot of our stress by explaining each step calmly & efficiently. His knowledge & communication skills are ...Can't say enough about how much Josh guided us through the entire process. He alleviated a lot of our stress by explaining each step calmly & efficiently. His knowledge & communication skills are outstanding. He answered our questions promptly, even if we asked the same questions more than once. We are Rocket Mortgage clients forever because of people like Josh!"

Deann D'onofrio

"Nolan was kind and energetic, he was engaged and made himself available all the time (I don't think this guy sleeps!) He was helpful, reassuring and solved any issue and answered all questions within...Nolan was kind and energetic, he was engaged and made himself available all the time (I don't think this guy sleeps!) He was helpful, reassuring and solved any issue and answered all questions within minutes or hours. He is an absolute star in customer service and I am so thankful that I had the chance to work with him!"