Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 163 of 397
Anthony Mejia

"⭐⭐⭐⭐⭐ Working with Nathan was an outstanding experience from start to finish. Buying a home can be overwhelming, but Nathan made the entire process smooth, stress-free, and easy to understand. He was...⭐⭐⭐⭐⭐ Working with Nathan was an outstanding experience from start to finish. Buying a home can be overwhelming, but Nathan made the entire process smooth, stress-free, and easy to understand. He was always available to answer our questions, kept us informed every step of the way, and made sure we felt confident throughout the entire journey. What truly sets Nathan apart is his professionalism, honesty, patience, and genuine care for his clients. He consistently went above and beyond to make sure everything was handled properly and that we had the best possible experience. We never felt like just another client—he treated us like family. Thanks to Nathan’s dedication and hard work, my wife and I are now proud homeowners. We are incredibly grateful for everything he did for us and couldn’t have asked for a better person to guide us through such an important milestone. If you’re looking for someone who is knowledgeable, trustworthy, responsive, and truly committed to helping you achieve your dream of homeownership, I highly recommend Nathan. Thank you for everything, Nathan, and may God continue to bless you in all that you do!"

Mila Cid Vieraitis

"Manny was so quick and he used his professionalism on handling his job. Very well verse on the materials he presented, a very clear explanation on the different documents , time frame of process ...Manny was so quick and he used his professionalism on handling his job. Very well verse on the materials he presented, a very clear explanation on the different documents , time frame of process too. Definitely an asset to the company"

Diego S

"Jordan IS AMAZING! He understood what I needed, my priorities and how I wanted everything to be seamless and painless. He matched my energy and went to work and in little to no time I was closing less...Jordan IS AMAZING! He understood what I needed, my priorities and how I wanted everything to be seamless and painless. He matched my energy and went to work and in little to no time I was closing less than 2 weeks, with minimum effort on my end. If you are going to refinance or anything with rocket just ask for Jordan, he knows what he is doing, he is excellent at what he does."

Jim Krueger

"Jacob was very fast friendly and straight to the point ask him any question and he was able to get me any answer we reviewed some of the paperwork that I had and he guided me into the right answers ...Jacob was very fast friendly and straight to the point ask him any question and he was able to get me any answer we reviewed some of the paperwork that I had and he guided me into the right answers but I needed to know so he was very helpful there made you feel very good he seemed to have had a good handle on what he was doing in what I was needed to know"

Cortnie C

"Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, ...Nathaniel somehow masters the illusion that he exists for you alone. It feels as if he is available 24/7 and that he possesses magic powers that can get things done. Not only that, he is hilarious, assimilates to your personality, can explain things in myriad ways for understanding, and made me felt as if we have been friends for years. He had my back for the entire loan process and proved that he still has it, even after the fact. He never spammed or solicited for a review like some of the other agents at Rocket Mortgage did, but in fact, I requested a link to leave him this review because his customer service and professionalism deserve to be publicly appreciated. Thank you Nathaniel, don't forget to get out of your work seat from time to time. -J"

Anthony Krones

"Holy smokes, I honestly cannot say enough good things about Ben. First off, he's a miracle worker. Like, seriously. He got us, from start to close (we changed mortgage lenders about 30 days out) in ...Holy smokes, I honestly cannot say enough good things about Ben. First off, he's a miracle worker. Like, seriously. He got us, from start to close (we changed mortgage lenders about 30 days out) in less than 30 days. Next, he got us almost 1% rate difference between our old lender and Rocket, and our closing costs were about $4k less. THEN dealing with the older lender and their nonsense, getting the appraisal from them, pacifying the seller's agent, and the list goes on and on. He made the process pretty painless and stress-free compared to my previous home purchases, especially since we were working with him from 4-5 states away. He knew what he was talking about and was the voice of reassurance when things looked like they were going sideways. Ben was an absolute pleasure to work with and I cannot recommend him more."

Ryan

"Working with Austin was one of the best parts of our entire home buying experience. He was incredibly responsive, patient, and helpful from start to finish. Buying a home comes with a lot of ...Working with Austin was one of the best parts of our entire home buying experience. He was incredibly responsive, patient, and helpful from start to finish. Buying a home comes with a lot of questions, and Austin answered every single one quickly and clearly. I’m pretty sure he responded to text faster than anyone I know! We were out of state for part of the process, which could have made things complicated, but he went above and beyond to keep everything on track. His communication was excellent and he made what could have been a stressful process feel surprisingly smooth. If you’re looking for someone who is knowledgeable, responsive, and truly goes the extra mile for his clients, Austin is your guy. Highly recommend. Honestly, if every part of buying a home worked like Austin does, the process would be about 90% less stressful."

Maria

"I was looking to refinance my home loan and was blessed to get Willie! He has been a true profesional, honest, and takes the time to answer my questions in a timely manner wether it’s by phone, email,...I was looking to refinance my home loan and was blessed to get Willie! He has been a true profesional, honest, and takes the time to answer my questions in a timely manner wether it’s by phone, email, or text! Being in a different country, with over 8hr difference, that is what I call above and beyond! I wish every person was like him! It’s hard to really feel like someone really has your best interest and not just trying to rip you off. If you’re in the market to refinance or anything with your mortgage… ASK FOR WILLIE JOHNSON!!"

Connie Elmer

"I have worked with Theresa 2 times now, with each opportunity being exceptional. She was very helpful in staying in contact with me both times, late at night and on the weekends, helping me with ...I have worked with Theresa 2 times now, with each opportunity being exceptional. She was very helpful in staying in contact with me both times, late at night and on the weekends, helping me with downloading and uploading information. Theresa was able to help me in lowering my interest rate on a previous loan. For that I highly recommend Theresa to any one who is looking to refinance or purchase a new home!"

Zach Wedesky

"I have been working with Sam for almost a year now and there simply isn't enough to say about her as a person and as a coach. Sam is awesome when it comes to going over call reviews and when it comes ...I have been working with Sam for almost a year now and there simply isn't enough to say about her as a person and as a coach. Sam is awesome when it comes to going over call reviews and when it comes to listening. Her dedication to helping me achieve my goals is something special. I've never met someone who is as selfless and who loves the satisfaction when someone other than herself succeeds. The strides I have made with my own business is a direct result on how seriously she takes her role in this company. Sam is an all around asset to everyone she comes into contact with here on the banking floor. She's an extremely hard worker and is very organized. She is the all around packaged deal. The CARI region would not be the same with her! "