Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 163 of 373
Jim Krueger

"Jacob was very fast friendly and straight to the point ask him any question and he was able to get me any answer we reviewed some of the paperwork that I had and he guided me into the right answers ...Jacob was very fast friendly and straight to the point ask him any question and he was able to get me any answer we reviewed some of the paperwork that I had and he guided me into the right answers but I needed to know so he was very helpful there made you feel very good he seemed to have had a good handle on what he was doing in what I was needed to know"

Brad Beverly Jordan

"We had the pleasure being connected to Evan right away. Of course, him being from Arkansas gave us a lot to talk about. Evan was very focused on us and helped us get the right loan that would fit ...We had the pleasure being connected to Evan right away. Of course, him being from Arkansas gave us a lot to talk about. Evan was very focused on us and helped us get the right loan that would fit in our busy schedule. We definitely made a friend that day and he secured our loan to be processed. We will call him in the future for any needs that may come up. He made us feel very comfortable!!!!!!"

RASENDOR1

"Chris was AMAZING. First person I got wasn’t very helpful so I called back the next day and got Chris. He was very helpful. Answered all my questions even before the process was started. He explained ...Chris was AMAZING. First person I got wasn’t very helpful so I called back the next day and got Chris. He was very helpful. Answered all my questions even before the process was started. He explained things to me to make sure I understood what was going on. Even when an issue came up (NOTHING to do with Chris) he walked me through how to get it handled correctly. Chris went above and beyond to help me. He was available by text and phone call. Even if he was busy he would text me right back to let me know he would call me later that day. I appreciate everything he did. Chris made this whole process very easy."

Rob Weaver

"I have spent much of the past week calling various banks and mortgage companies to find the best rate available. This is also the 3rd time we have refinanced our home in the past 10 years. In all of ...I have spent much of the past week calling various banks and mortgage companies to find the best rate available. This is also the 3rd time we have refinanced our home in the past 10 years. In all of my experiences with the mortgage industry, I found Bruce to be a flawless professional. He showed in-depth knowledge about Rocket Mortgage processes and the VA Interest Rate Reduction Loan structure. He was able to answer nearly all of my questions immediately on the phone. What I found to be most reassuring was that he was not afraid to tell me when he didn’t know a definitive answer and that he was going to look it up or ask someone. This immediately built rapport between the two of us and made me feel very comfortable that I was getting honest information. Bruce has an absolute knack for communicating with people. He has a positive, can-do demeanor that made our conversations quite fun despite the cumbersome topic. His communication style is also impressive in the fact that Bruce maintained a polite, respectful, and professional manner throughout the entire conversation. This was, by far, the best mortgage experience I have ever had!"

Jayellen Walker

"James went above and beyond to help me with my debt consolidation. I was nervous about it but he helped through it and made me feel at ease. He continued to check in with me even after his part was ...James went above and beyond to help me with my debt consolidation. I was nervous about it but he helped through it and made me feel at ease. He continued to check in with me even after his part was completed. James is very professional and was able to answer all of my questions. It was a wonderful experience and I looking forward to being debt free thanks to James and all of his help.!!"

Kevin Castaneda

"Bianca was great throughout my whole process. Whether it was answering my questions or requesting certain documents, she was on top of it. Very grateful for her and the team. They made getting my ...Bianca was great throughout my whole process. Whether it was answering my questions or requesting certain documents, she was on top of it. Very grateful for her and the team. They made getting my first home a seamless process. For anyone who is wondering, she helped with a VA LOAN and was a great guide for all the procedures. You can tell she is very well informed and knows what she is doing, always putting the client first! Thank you Bianca !!!"

Gary Winlund

"I have had 2 other loans through Rocket Mortgage over several decades. This last one with Tony Lopez was the best of the trio. I had few issues and Tony walked me through them as quickly and ...I have had 2 other loans through Rocket Mortgage over several decades. This last one with Tony Lopez was the best of the trio. I had few issues and Tony walked me through them as quickly and effortlessly[on my part] as was humanly possible, I can't say enough about his work ethic or knowledge of the process."

Janet Hathcock

"Brent was very helpful and always on top of the situation. No matter the time of day or what day it was he was ALWAYS full of energy and seemed to send the sunshine my way to help make my day ...Brent was very helpful and always on top of the situation. No matter the time of day or what day it was he was ALWAYS full of energy and seemed to send the sunshine my way to help make my day better. He was honest and straight forward, didn't give false hope but was encouraging to make it seem all was going to go well. I had my doubts but he kept things moving and alive, in the end I got pretty much what I needed. Wants were bigger than the need and he made sure to keep it in that range to met the need and not the wants that way I wouldn't struggle to keep up. Thanks again Brent you'll have much success with your attitude and energy you share with your clients."

Bianca Garcia

"Chad was incredible to work with. He was very helpful and patient with our never ending questions. He made our refinance process super easy. His clients are lucky to work with him, as we were. We ...Chad was incredible to work with. He was very helpful and patient with our never ending questions. He made our refinance process super easy. His clients are lucky to work with him, as we were. We highly recommend him!"

Jodi Kavanaugh

"We are first-time resale buyers, and Jimmie was incredibly patient and responsive in answering our questions and guiding us through the lending application and approval process. From the start, he ...We are first-time resale buyers, and Jimmie was incredibly patient and responsive in answering our questions and guiding us through the lending application and approval process. From the start, he connected with us on a personal level and built a caring rapport. Although other Rocket Mortgage team members were involved in the loan origination and closing steps, Jimmie stayed engaged throughout. We truly appreciate his service in helping us purchase our HGTV dream home and make our Hallmark love story a reality."