Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 165 of 397
Hoppie Alexander

"Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only ...Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only willingly answers questions, after she has dealt with all concerns, she solicits other questions. I am delighted that of all of the professionals on the Rocket Mortgage Team I am exceptionally pleased that Olivia was the one on my team because frankly speaking, I could not have handpicked a better member. Olivia is superb!"

Tresha Mcrae

"Spencer Spencer Spencer, where do I start with how GRATEFUL, THANKFUL, and Amazing you are! Spencer was referred to my mother and I by a friend. Long story short, my mother has lived in her home for ...Spencer Spencer Spencer, where do I start with how GRATEFUL, THANKFUL, and Amazing you are! Spencer was referred to my mother and I by a friend. Long story short, my mother has lived in her home for 17 years. In spring 2023 she almost lost it , due to unforseen circumstances. But, got it back by retaining a lawyer and fighting for it through the court system. In the end, she was able to stay in her home by hastily finding a new leander to buy her loan from the current leander, who she was fighting in court. At the time, she had no choice but to use a NON-CONVENTIONAL Leander called SWA homes, located in houston tx. The lowest rate swe homes could give her was 13.99% interest rate on her mortgage loan of 250,000... fast forward, June of 2024 I was introduced to Spencer by a very good friend who knew my story. Once officially connected with Spencer. he immediately dived in, researched, and dedicated a lot of time to get my mom out of that high interest rate. It took several weeks to get things in order because SWE homes took so long to respond to Spencer through the entire process ! But Spencer made it happen. Her case was extremely challenging because even though she had excellent credit, her income was very low... Spencer is the TRUTH and made everything possible for her to afford and stay in her home. He was able to get her loan changed and interest rate down to 7.35%. She went from 13.99% to 7.35%. He basically cut her interest rate in HALF. He can work with anyone in any state to arrange, organize, and coordinate a smooth process. He is very friendly, extremely knowledgeable, and welcomes all questions. He makes communication stress free, low anxiety, and wants to know all of your concerns. He offered an online closing process and arranged for a notary and title company personnel to meet you at a location of your choice (my home). I highly recommend and encourage you to call Spencer . You won’t find better loan specialists out there. He is dedicated to making things happen for families and for that I so appreciate him. I'm definitely calling Spencer when its time for me to refinance my own home, as soon as interest rates drop down to a reasonable amount, because my current rate is 5.25..Please reach out to him and give him a chance. He will work with you. I promise. -Tresha 💕"

Jose Raul Nunez Liriano

"I wouldn't know how to describe the gratitude I feel with Matt, from beginning to end he was devoted to this process and even on occasions where I thought something had no solution, he found a way to ...I wouldn't know how to describe the gratitude I feel with Matt, from beginning to end he was devoted to this process and even on occasions where I thought something had no solution, he found a way to fix it. Definitely the best! I would recommend it a thousand times ❤️😉 I got my keys"

Mike Uribe

"Abby was very professional. She made the loan process quick and easy. She was patient with all my questions and if I ever need rocket mortgage services in the future, she will be the one I reach out ...Abby was very professional. She made the loan process quick and easy. She was patient with all my questions and if I ever need rocket mortgage services in the future, she will be the one I reach out too."

Mary Salgado

"I shopped around for a local mortgage banker and told them I was speaking with Rocket Mortgage too. Wow the bad mouthing the local guys gave Rocket Mortgage was so quick and so sharp that it made me ...I shopped around for a local mortgage banker and told them I was speaking with Rocket Mortgage too. Wow the bad mouthing the local guys gave Rocket Mortgage was so quick and so sharp that it made me suspicious of all mortgage bankers! I decided to go with Mark due to his positive can do attitude and honesty about competition. I feel very happy now, with my new house and my very affordable mortgage and I have Mark Richardson to thank for that! I recommend using Rocket Mortgage."

Maria Gore

"Ashley was very friendly and helpful. We had a great start and towards the end we started having some issues. We understood that there is more than one person involved with these loans. There was a ...Ashley was very friendly and helpful. We had a great start and towards the end we started having some issues. We understood that there is more than one person involved with these loans. There was a significant amount of money that was not going to be returned to us. After noticing this we quickly gave Ashley a call and she was promptly on it. This was our third time refinancing with this company and we had never had a problem like this before. On our closing date on our actual appointment they had forgotten to send us and the lady that was doing all the notary for our closing the documents for the closing. We started our appointment 45 min late due to this negligence. I understand this is all alot of work for them but, it is for us as well. I just would liked it to go a little smoother like previous times before. With all that being said. We appreciate all the work you did for us. Thank you!"

Herr OverKast

"Sonny and Rocket made the entire process really straight forward, transparent and predictable. Whenever we had questions about documents we were collecting, content specifics or steps in the offer ...Sonny and Rocket made the entire process really straight forward, transparent and predictable. Whenever we had questions about documents we were collecting, content specifics or steps in the offer and escrow process he immediately responded or had a qualified backup available. Having that type of high quality professional helping out made all the difference. I’d definitely trust Sonny and Rocket to help me or friends and family with their mortgage, home purchase or refinance needs."

Kourtney Wright

"Chris was knowledgeable and personable. He was available to answer questions when I needed him. He explained the loan process clearly and made everything easy to understand, which helped reduce a lot ...Chris was knowledgeable and personable. He was available to answer questions when I needed him. He explained the loan process clearly and made everything easy to understand, which helped reduce a lot of stress. His professionalism, responsiveness, and clear communication made the entire experience smooth and reassuring. I truly appreciated working with Chris and would highly recommend him to anyone going through the home loan process."

Maria Stiliha

"Joe did a wonderful job with my refinancing. He is very professional, Knows his job well, great to talk to and kept me inform on the refinancing. I would gladly call him with any questions that may ...Joe did a wonderful job with my refinancing. He is very professional, Knows his job well, great to talk to and kept me inform on the refinancing. I would gladly call him with any questions that may asrise. I've never had any problems with Rocket Mortgage. I would recommend Joe to anyone that wants to purchase a home or refinance. It's been a great experience working with him. In the past, I recommended Rocket Mortgage to my son and he had his home refinanced with Rocket Mortgage. Love the people there. Thank you very much, Joe for making my refinancing possible."

John Richardson

"It was both a pleasure and privilege to work with Rocket's Alek Webster. He is probasbly the most knowledgable Banker I have ever encountered who actually understood my issues and came up with the ...It was both a pleasure and privilege to work with Rocket's Alek Webster. He is probasbly the most knowledgable Banker I have ever encountered who actually understood my issues and came up with the best possible solutions and guidance. He remained with me through the entire process and was always very cordial, helpful and with immediate responses to any ongoing issues. Every now and then you run into a person of excellence and Alek is one such person. Thanks again Alek!"