Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 167 of 373
Sam Farraj
Sam Farraj

Sam Farraj
Rocket Mortgage
14 Reviews
Baru Murray

"From the very first consultation, Sam Farraj demonstrated the highest level of professionalism, expertise, and genuine care that I could have hoped for in a home loan expert. He turned what can be a ...From the very first consultation, Sam Farraj demonstrated the highest level of professionalism, expertise, and genuine care that I could have hoped for in a home loan expert. He turned what can be a stressful, overwhelming process into a seamless, transparent, and empowering experience. Here’s why Sam stands out: Expertise and Knowledge Deep industry know-how:** Sam explained complex loan products, interest rates, and timelines in clear, easy-to-understand terms, helping me make informed decisions. Personalized solutions:** He listened carefully to my goals, financial situation, and timeline, then tailored loan options that fit perfectly with my needs. Communication and Accessibility Proactive communication:** Sam kept me updated at every step, answered questions promptly, and anticipated potential hurdles before they became issues. Transparent process:** There were no hidden fees or surprises—just honest guidance and real-time updates on rates, closing costs, and required documents. Service and Support Exceptional service:** He went above and beyond to simplify the mortgage process, from pre-approval to closing. Supportive throughout:** Sam provided reassurance during the sometimes stressful parts of obtaining a loan and celebratory encouragement as we moved closer to closing. Results and Impact Competitive terms:** Thanks to Sam’s guidance, I secured a loan with favorable terms that fit my budget and long-term plans. Peace of mind:** The entire experience left me confident and excited about homeownership, knowing I had a trusted expert in my corner. Why I Recommend Sam Farraj He combines technical prowess with a genuine, client-first approach. He is patient, thorough, and incredibly reliable. He makes complex processes feel simple and approachable. He’s a true partner who cares about your financial well-being beyond just closing the deal. If you’re navigating the mortgage journey, I wholeheartedly recommend reaching out to Sam Farraj at Rocket Mortgage. He’s not just a loan officer—he’s a trusted advisor who will help you achieve your homeownership dreams with clarity, integrity, and care."

Adam French
Adam French

Adam French
Rocket Mortgage
14 Reviews
Stephen Simonson

"My experience with Adam was flawless. He was two time zones away and yet was very responsive , often at unusual hours. He also was supportive and encouraging while helping a 70 yr old work through ...My experience with Adam was flawless. He was two time zones away and yet was very responsive , often at unusual hours. He also was supportive and encouraging while helping a 70 yr old work through the challenges of changing technology. I was anxious about getting everything done on time and he was reassuring and in the end everything he said should happen did! Count me a big fan. Stephen Simonson"

JD Guerrieri
JD Guerrieri

JD Guerrieri
Rocket Mortgage
14 Reviews
Sue Hill

"JD is a very coo-ell person. Very helpful, knowledgeable and explained some things to me that I hadn't thought of like by paying on my credit cards each month it was about equal as the new monthly ...JD is a very coo-ell person. Very helpful, knowledgeable and explained some things to me that I hadn't thought of like by paying on my credit cards each month it was about equal as the new monthly payment only now they would be paid off so I was spending the same amount of money. And I was able to get a few extra dollars which helped with other things. He won't steer you wrong."

Jordan Hachem
Jordan Hachem

Jordan Hachem
Rocket Mortgage
14 Reviews
Diego S

"Jordan IS AMAZING! He understood what I needed, my priorities and how I wanted everything to be seamless and painless. He matched my energy and went to work and in little to no time I was closing less...Jordan IS AMAZING! He understood what I needed, my priorities and how I wanted everything to be seamless and painless. He matched my energy and went to work and in little to no time I was closing less than 2 weeks, with minimum effort on my end. If you are going to refinance or anything with rocket just ask for Jordan, he knows what he is doing, he is excellent at what he does."

Mark Hirsch
Mark Hirsch

Mark Hirsch
Rocket Mortgage
14 Reviews
Leslie Romero

"I spoke with mark, who made his schedule available to mine, I was working nights, I was stressed out from a different lender, it took mark less time and he got me more resources and options, it was my...I spoke with mark, who made his schedule available to mine, I was working nights, I was stressed out from a different lender, it took mark less time and he got me more resources and options, it was my first home buying expierience, I had so many questions and god bless mark because he had the answers. He was available through email phone call texts, mark made my dream come true, and it’s still not real yet to me. I purchased my dream home. I cannot thank mark enough, I’m so grateful for him, he got the process started From A to Z. And it’s just that easy. I can’t tell you how easy he made it, and so stress free. Mark will be my resource forever and Rocket Mortgage will be my first choice for ever. God bless them all! I have no regrets, just that I was trying to get approved through a company who did not deserve my business, mark showed me what it meant to be a customer, and what the process should be like, pain free. Thank you mark. With tears of happiness. Thank you for making this happen for me and my family!"

Ryan Jenkins
Ryan Jenkins

Ryan Jenkins
Rocket Mortgage
14 Reviews
Jennifer Rooney

"Ryan was very helpful and friendly. I enjoyed that he took a moment to see how my day was and to learn a little bit about me personally. I had to take a call at work and he understood if I had to put ...Ryan was very helpful and friendly. I enjoyed that he took a moment to see how my day was and to learn a little bit about me personally. I had to take a call at work and he understood if I had to put him on hold!! He was very helpful in explaning what I was doing and why. He made sending any paperwork to him easy and walked me through the exact items he needed necessary to start the loan process. The best customer service comes from someone who enjoys their job and truly wants to help others, and Ryan exceeds that experience!! Thank you so much Ryan!!"

Ben Jerulle
Ben Jerulle

Ben Jerulle
Rocket Mortgage
14 Reviews
Anthony Krones

"Holy smokes, I honestly cannot say enough good things about Ben. First off, he's a miracle worker. Like, seriously. He got us, from start to close (we changed mortgage lenders about 30 days out) in ...Holy smokes, I honestly cannot say enough good things about Ben. First off, he's a miracle worker. Like, seriously. He got us, from start to close (we changed mortgage lenders about 30 days out) in less than 30 days. Next, he got us almost 1% rate difference between our old lender and Rocket, and our closing costs were about $4k less. THEN dealing with the older lender and their nonsense, getting the appraisal from them, pacifying the seller's agent, and the list goes on and on. He made the process pretty painless and stress-free compared to my previous home purchases, especially since we were working with him from 4-5 states away. He knew what he was talking about and was the voice of reassurance when things looked like they were going sideways. Ben was an absolute pleasure to work with and I cannot recommend him more."

Bradley Kierstein
Bradley Kierstein

Bradley Kierstein
Rocket Mortgage
14 Reviews
Barbara Crider

"What a pleasure to work with someone so competent! Brad always explained things clearly, communicated in a timely fashion, and made sure action items were completed. He readily addressed any and all...What a pleasure to work with someone so competent! Brad always explained things clearly, communicated in a timely fashion, and made sure action items were completed. He readily addressed any and all questions, putting me at ease throughout the entire process. This Re-Fi could not have been easier! Brad is an excellent representative for Rocket Mortgage!"

Max Klar
Max Klar

Max Klar
Rocket Mortgage
14 Reviews
Faith Crary

"I’ve been working with Max for several months, just shy of a year off and on. I can’t thank him enough for his willingness to keep working with me. He started off by consistently answering my ...I’ve been working with Max for several months, just shy of a year off and on. I can’t thank him enough for his willingness to keep working with me. He started off by consistently answering my questions and helping me determine if I could qualify to assume my home loan after my divorce. It was a complicated process because I was trying to keep the same loan I had without refinancing. It was a VA loan to boot and I had less income due to the divorce. Max did everything he could to help me qualify and was so kind to walk with me every step of the way. I have officially qualified for my loan. Being able to keep my home completely changes my future and my finances for the better. I hope Max understands what a difference he made in my life."

James Landry
James Landry

James Landry
Rocket Mortgage
14 Reviews
Ellie Strand

"James was definitely a pleasure to work with. He was responsive to our many questions and explained the next steps thoroughly. There were no surprises. Throughout our interactions, he was courteous, ...James was definitely a pleasure to work with. He was responsive to our many questions and explained the next steps thoroughly. There were no surprises. Throughout our interactions, he was courteous, professional, and a pleasure to work with. I highly recommend him. If we refinance again, he will be our go-to guy."