Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 167 of 357
Rebecca Ross

"Robin was very friendly, professional and efficient. She was helpful with all of the questions I had and patiently explained all of our options in recasting vs refinancing. I even asked her to make ...Robin was very friendly, professional and efficient. She was helpful with all of the questions I had and patiently explained all of our options in recasting vs refinancing. I even asked her to make sure I understood by repeating her info to my hubby while she verified we both understood. I enjoyed working with her and hubby and I both felt secure in our future knowing that she helped us make the best decision for our finances and mortgage."

April Rodenborn

"Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. ...Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. He has made purchasing my first home as stress-free as possible, and I would recommend him to anyone! Thank you Aaron!"

Stephanie Kienzle

"If I could give Connor ten stars I would. He was so wonderful to deal with and very patient. Give him a raise! Dealing with Rocket Mortgage was a breeze, too! Easiest mortgage closing I've ever had....If I could give Connor ten stars I would. He was so wonderful to deal with and very patient. Give him a raise! Dealing with Rocket Mortgage was a breeze, too! Easiest mortgage closing I've ever had. Thanks for everything! Stephanie Davie, Florida"

Stella Adams

"It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine ...It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine interested in me and my situation. He was available regardless of time of day or day of the week. I was truly amazed at how seamless and quickly everything was done to secure my loan…all thanks to Kent Logan."

Darlene Ortiz

"I had the joy of working with Tim Longtin on the purchase of our 2nd home. His professionalism proved impeccable through his honesty, genuine concern, and relentless hard work. He was extremely ...I had the joy of working with Tim Longtin on the purchase of our 2nd home. His professionalism proved impeccable through his honesty, genuine concern, and relentless hard work. He was extremely attentive to his clients needs and worked tirelessly to ensure a smooth process. He was prompt with all communications, no matter what the time of day. He was instrumental in providing much needed guidance throughout the mortgage process. It was a very smooth and seamless process thanks to his hard work. We were extremely pleased and impressed with his services and highly recommend him to everyone and anyone. I could not be more grateful. If you are unsure of who to work with on such an important decision, Tim Longtin will not let you down. He is truly someone who puts the client first. From our family to yours, he is HIGHLY recommended!"

Jimmy Tang

"Alana was such a wonderful resource throughout the entire process. Going into the purchase for my home I thought I was already knowledgeable, but Alana blew me away and taught me a thing or two. My ...Alana was such a wonderful resource throughout the entire process. Going into the purchase for my home I thought I was already knowledgeable, but Alana blew me away and taught me a thing or two. My purchase was going to be with a preferred lender for a new build, but I’m glad I gave Alana a chance to compete with their offer. She was wonderful to work with which is why I wanted to ultimately work with her on the transaction. When I went with the new build I didn’t think she’d have any chance, but she took the time to look at all the options to make sure I got the best deal. From working weekends and late nights to dealing with my temper tantrums, Alana couldn’t have been any better. It was a stressful process, but I won’t be going anywhere else for my future mortgages."

D Sells

"Angela is a angel!! She walked us through the process and answered every question we had with common courtesy . I spoke to her on May 5th and with in 5-6 weeks we were closing on a refi. We were ...Angela is a angel!! She walked us through the process and answered every question we had with common courtesy . I spoke to her on May 5th and with in 5-6 weeks we were closing on a refi. We were not a commision for her , she treated my wife and I as our personal assistant. She went above and beyond her role. Every time we talked to her she remembered things about our family from our first conversation. When it was over she ended up saving us a ton of money and headache. I will always recommend her for your needs."

Billibobb Hello

"Michael has earned every bit of this 5 star review. He did everything and anything he could to make this as easy as possible for me and gave us excellent service. I wouldn't ever hesitate to call ...Michael has earned every bit of this 5 star review. He did everything and anything he could to make this as easy as possible for me and gave us excellent service. I wouldn't ever hesitate to call on Michael again for anything house loan related. This man knows how to treat a customer. Thank you for everything"

Susan W

"Jack was very knowledgeable and kind and patient with the handling of my refinance. He checked back with me periodically to see if I had any issues and if I did he gave me his phone number and ...Jack was very knowledgeable and kind and patient with the handling of my refinance. He checked back with me periodically to see if I had any issues and if I did he gave me his phone number and contacted me immediately when I called. He was very thorough and his communication skills were great. Thank you Jack. You are a rarity in today's society."

Leila Sablawan

"I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and ...I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way. From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided me through every step of the process, ensuring that I understood each aspect and felt confident in my decisions. Their expertise in the field was evident, and they were always available to address any questions or concerns I had promptly. One of the standout qualities of my loan officer was their excellent communication skills. They consistently kept me informed with regular updates on the progress of my loan, ensuring I stayed up to date with any changes or requirements. Whether it was through phone calls, emails, or even in-person meetings, they were always responsive, friendly, and ready to assist. What truly set my loan officer apart was their willingness to go above and beyond. They took the time to explain complex financial jargon in a way that was easy to understand, offering personalized advice and tailored solutions to meet my specific needs. They proactively explored different options, ensuring that I secured the most favorable terms for my loan. It was evident that they genuinely cared about my financial well-being and were committed to finding the best possible outcome. The efficiency and organization demonstrated by my loan officer were remarkable. They diligently collected and processed all required documentation, ensuring a smooth and streamlined application process. They were proactive in addressing any potential roadblocks, effectively managing any challenges that arose. Their attention to detail helped to minimize any delays and ensured a timely loan approval. Overall, my experience with my loan officer was exceptional, and I highly recommend their services. Their professionalism, expertise, excellent communication, and dedication to providing exceptional customer service made the loan process stress-free and straightforward. If you are looking for a loan officer who will put your needs first and provide a seamless borrowing experience, I enthusiastically endorse the services of my loan officer. They are a true asset in the finance industry, and I am grateful for their support."