Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 168 of 373
Kent Logan
Kent Logan

Kent Logan
Rocket Mortgage
14 Reviews
Stella Adams

"It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine ...It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine interested in me and my situation. He was available regardless of time of day or day of the week. I was truly amazed at how seamless and quickly everything was done to secure my loan…all thanks to Kent Logan."

Toni Maloney
Toni Maloney

Toni Maloney
Rocket Mortgage
14 Reviews
Linda Kile

"From my first call with Toni to her phone call this week to make sure everything went well with closing, Toni has been amazing! I truly dreaded going through the process because my past experiences ...From my first call with Toni to her phone call this week to make sure everything went well with closing, Toni has been amazing! I truly dreaded going through the process because my past experiences were horror stories and I expected the same! I was so wrong…Toni make the process the easiest ever, always making sure I understood what was going on, there to answer any questions I had, and just caring, what was the most important! She deserves all the kudos as she earned every single one. If you’re looking for a professional yet friendly senior banker to help you with the purchase of a home, you will not be disappointed with Toni! I loved that she truly cared whenever we had discussions, I wasn’t just a number to her!!"

Malik Mathis
Malik Mathis

Malik Mathis
Rocket Mortgage
14 Reviews
Mikaela Merrill

"Malik was very communicative. We asked so many questions and sent many emails with documents. He took care of all the hard work then all of a sudden we were approved for our loan, picked a date and ...Malik was very communicative. We asked so many questions and sent many emails with documents. He took care of all the hard work then all of a sudden we were approved for our loan, picked a date and closed so smoothly. This was the easiest home purchase/refinance we have ever had. I recommend Malik and Rocket to anyone looking for a home loan."

Kristine Maxwell
Kristine Maxwell

Kristine Maxwell
Rocket Mortgage
14 Reviews
Lodie Robinson-cyrille

"Kristine is a caring professional who has the ability to understand the needs of her clients. Kristine quickly responded to questions and concerns I had about my refinancing. She made the mortgage ...Kristine is a caring professional who has the ability to understand the needs of her clients. Kristine quickly responded to questions and concerns I had about my refinancing. She made the mortgage process for me painless. I highly recommend Kristine for her knowledge and skills! Lodie Robinson Cyrille"

Michael Mazzola
Michael Mazzola

Michael Mazzola
Rocket Mortgage
14 Reviews
Billibobb Hello

"Michael has earned every bit of this 5 star review. He did everything and anything he could to make this as easy as possible for me and gave us excellent service. I wouldn't ever hesitate to call ...Michael has earned every bit of this 5 star review. He did everything and anything he could to make this as easy as possible for me and gave us excellent service. I wouldn't ever hesitate to call on Michael again for anything house loan related. This man knows how to treat a customer. Thank you for everything"

Blake McMahon
Blake McMahon

Blake McMahon
Rocket Mortgage
14 Reviews
Joshua D.

"Look, let’s make this real. My name is Joshua and I needed help. I was someone just trying to have questions answered and Blake did that and so much more. When I needed a something he was always ...Look, let’s make this real. My name is Joshua and I needed help. I was someone just trying to have questions answered and Blake did that and so much more. When I needed a something he was always picking up his phone and making sure I was helped if he did not get to the phone that moment I always heard from him a minimum of two hours later. I had network connection issues and it never stopped Blake from working with me and tackling tasks on his side anything to keep the process moving. Honestly the best customer service I have ever had. It was like having family helping me. Thanks Blake."

Brad McOmie
Brad McOmie

Brad McOmie
Rocket Mortgage
14 Reviews
Leila Sablawan

"I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and ...I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way. From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided me through every step of the process, ensuring that I understood each aspect and felt confident in my decisions. Their expertise in the field was evident, and they were always available to address any questions or concerns I had promptly. One of the standout qualities of my loan officer was their excellent communication skills. They consistently kept me informed with regular updates on the progress of my loan, ensuring I stayed up to date with any changes or requirements. Whether it was through phone calls, emails, or even in-person meetings, they were always responsive, friendly, and ready to assist. What truly set my loan officer apart was their willingness to go above and beyond. They took the time to explain complex financial jargon in a way that was easy to understand, offering personalized advice and tailored solutions to meet my specific needs. They proactively explored different options, ensuring that I secured the most favorable terms for my loan. It was evident that they genuinely cared about my financial well-being and were committed to finding the best possible outcome. The efficiency and organization demonstrated by my loan officer were remarkable. They diligently collected and processed all required documentation, ensuring a smooth and streamlined application process. They were proactive in addressing any potential roadblocks, effectively managing any challenges that arose. Their attention to detail helped to minimize any delays and ensured a timely loan approval. Overall, my experience with my loan officer was exceptional, and I highly recommend their services. Their professionalism, expertise, excellent communication, and dedication to providing exceptional customer service made the loan process stress-free and straightforward. If you are looking for a loan officer who will put your needs first and provide a seamless borrowing experience, I enthusiastically endorse the services of my loan officer. They are a true asset in the finance industry, and I am grateful for their support."

Billy Mroue
Billy Mroue

Billy Mroue
Rocket Mortgage
14 Reviews
Rick Wilson

"Billy made the entire process easy and worry free. His knowledge and understanding made you feel comfortable and confident in what was being offered. With all the challenges faced today, Billy and ...Billy made the entire process easy and worry free. His knowledge and understanding made you feel comfortable and confident in what was being offered. With all the challenges faced today, Billy and Rocket Mortgage are a Winning Choice. No matter what I asked or threw at him, he was Always Friendly and completely knowledgeable. What have you got to lose, call Billy and see."

Wilson Ng
Wilson Ng

Wilson Ng
Rocket Mortgage
14 Reviews
Christine Pelletier

"I was very pleased with Wilson and the team at Rocket mortgage,they helped me refinance my home and we're with me every step of the way, working online through the process was very convenient to do, ...I was very pleased with Wilson and the team at Rocket mortgage,they helped me refinance my home and we're with me every step of the way, working online through the process was very convenient to do, everything was broken down into steps that they walked me through and we're only a text or phone call away if I had questions,everyone was easy to talk to and work with ,the steps were easy to understand and follow,the best part of it was closing for my refinance was done at my home they came to me, I had the choose of date time and place and was very convenient for me and working with such a well organized team at Rocket mortgage made my refinance a delight, I definitely would recommend Wilson and the team at Rocket mortgage for all my home financing needs"

Ciearra Payne
Ciearra Payne

Ciearra Payne
Rocket Mortgage
14 Reviews
Rebekah Skinner

"I am a realtor and had the pleasure to work with Ciearra for clients we had in common. My experience with Ciearra was that she was an excellent customer service agent. She was crisp, quick, ...I am a realtor and had the pleasure to work with Ciearra for clients we had in common. My experience with Ciearra was that she was an excellent customer service agent. She was crisp, quick, professional. Picked up after hours. Had all the information. She went above and beyond for my clients. Stayed extra on the phone. Called back to make sure we were sure of certain points. You'll be in good hands."