Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 168 of 400
Rob Weaver

"I have spent much of the past week calling various banks and mortgage companies to find the best rate available. This is also the 3rd time we have refinanced our home in the past 10 years. In all of ...I have spent much of the past week calling various banks and mortgage companies to find the best rate available. This is also the 3rd time we have refinanced our home in the past 10 years. In all of my experiences with the mortgage industry, I found Bruce to be a flawless professional. He showed in-depth knowledge about Rocket Mortgage processes and the VA Interest Rate Reduction Loan structure. He was able to answer nearly all of my questions immediately on the phone. What I found to be most reassuring was that he was not afraid to tell me when he didn’t know a definitive answer and that he was going to look it up or ask someone. This immediately built rapport between the two of us and made me feel very comfortable that I was getting honest information. Bruce has an absolute knack for communicating with people. He has a positive, can-do demeanor that made our conversations quite fun despite the cumbersome topic. His communication style is also impressive in the fact that Bruce maintained a polite, respectful, and professional manner throughout the entire conversation. This was, by far, the best mortgage experience I have ever had!"

Stephanie Caudillo

"Working with Rick was hands down the best decision we made during our homebuying journey. From the very first conversation, he made us feel at ease—breaking down complex financial processes into ...Working with Rick was hands down the best decision we made during our homebuying journey. From the very first conversation, he made us feel at ease—breaking down complex financial processes into clear, manageable steps. Buying a home can be overwhelming, but Rick’s calm demeanor, wealth of knowledge, and unwavering dedication gave us complete confidence. He didn’t just process our loan—he championed it. He was always one step ahead, anticipating questions, catching details others might miss, and ensuring everything ran smoothly from pre-approval to closing. What truly set him apart was how personally invested he was in our success. He checked in regularly, advocated for us at every turn, and celebrated with us the moment we got the keys in hand. Thanks to Rick, we didn’t just buy a house—we found our home. If you’re looking for a loan officer who’s not only outstanding at what he does but also genuinely cares, Rick is the one."

Jayellen Walker

"James went above and beyond to help me with my debt consolidation. I was nervous about it but he helped through it and made me feel at ease. He continued to check in with me even after his part was ...James went above and beyond to help me with my debt consolidation. I was nervous about it but he helped through it and made me feel at ease. He continued to check in with me even after his part was completed. James is very professional and was able to answer all of my questions. It was a wonderful experience and I looking forward to being debt free thanks to James and all of his help.!!"

Richard Turner

"My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed...My wife and I were purchasing our first house and we are so grateful that Ryan was the person to walk us through the process!! Ryan was patient, kind, very informative and professional! We just closed on our new home yesterday and everything went great!! We will be forever grateful to Ryan for treating us with respect, kindness, and understanding throughout our process!! Thank you Ryan,we wish you the very best in your career with Rocket Mortgage, they are lucky to have you!! Richard and Daphne Turner"

Jean Aswad

"Helpful . walked me through the computer paper work and made the application process very easy and less anxiety about doing this on line application., Being able to call her with any questions that ...Helpful . walked me through the computer paper work and made the application process very easy and less anxiety about doing this on line application., Being able to call her with any questions that occurred was very reassuring to me She is a definite asset to the Mortgage process with Rocket Mortgage/ quicken Loan THANK YOU ROSE Jean Aswad"

Kevin Castaneda

"Bianca was great throughout my whole process. Whether it was answering my questions or requesting certain documents, she was on top of it. Very grateful for her and the team. They made getting my ...Bianca was great throughout my whole process. Whether it was answering my questions or requesting certain documents, she was on top of it. Very grateful for her and the team. They made getting my first home a seamless process. For anyone who is wondering, she helped with a VA LOAN and was a great guide for all the procedures. You can tell she is very well informed and knows what she is doing, always putting the client first! Thank you Bianca !!!"

Gary Winlund

"I have had 2 other loans through Rocket Mortgage over several decades. This last one with Tony Lopez was the best of the trio. I had few issues and Tony walked me through them as quickly and ...I have had 2 other loans through Rocket Mortgage over several decades. This last one with Tony Lopez was the best of the trio. I had few issues and Tony walked me through them as quickly and effortlessly[on my part] as was humanly possible, I can't say enough about his work ethic or knowledge of the process."

Jorge Giraldo

"Gracias a Joshua Isaac Martinez, hoy podemos decir con orgullo: ¡ya tenemos nuestra casa! Desde el primer día nos acompañó con una dedicación, profesionalismo y calidez humana que superaron todo lo ...Gracias a Joshua Isaac Martinez, hoy podemos decir con orgullo: ¡ya tenemos nuestra casa! Desde el primer día nos acompañó con una dedicación, profesionalismo y calidez humana que superaron todo lo que esperábamos. Hizo que un proceso que normalmente es estresante se sintiera claro, seguro y lleno de confianza. Siempre estuvo disponible, respondió cada pregunta con paciencia infinita y luchó para conseguirnos las mejores condiciones posibles. Joshua no solo es un experto extraordinario en hipotecas, sino también una persona genuinamente comprometida con ayudar a las familias a cumplir sus sueños. Su honestidad, transparencia, rapidez y atención al detalle marcaron completamente la diferencia. Hoy estamos viviendo uno de los momentos más felices de nuestras vidas gracias a su trabajo impecable. Si están buscando a alguien en quien confiar plenamente para comprar su casa, no busquen más: Joshua es simplemente el mejor. Eternamente agradecidos. Recomendado al 1000%."

Nichole Baughan

"Farah was my first point of contact when I reached out to Rocket Mortgage from that point on she was friendly and always responsive and helpful. No matter when I reached out she always responded. I ...Farah was my first point of contact when I reached out to Rocket Mortgage from that point on she was friendly and always responsive and helpful. No matter when I reached out she always responded. I really appreciated this since this was a stressful process for us since we had actually just inherited our home and had not owned our own home in quite some time. I would definitely recommend Farah and the rest of the team at Rocket Mortgage."

Bianca Garcia

"Chad was incredible to work with. He was very helpful and patient with our never ending questions. He made our refinance process super easy. His clients are lucky to work with him, as we were. We ...Chad was incredible to work with. He was very helpful and patient with our never ending questions. He made our refinance process super easy. His clients are lucky to work with him, as we were. We highly recommend him!"