Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 169 of 357
Mark Gooding

"Sidea was excellent, very friendly and very professional. She walked me through the application process at a steady, manageable pace, encouraging me to stop whenever necessary, take my time, and get ...Sidea was excellent, very friendly and very professional. She walked me through the application process at a steady, manageable pace, encouraging me to stop whenever necessary, take my time, and get my questions answered before we moved on. We were on the phone a long time, and she assured me several times she'd stay on the phone as long as it took to complete the process to our mutual satisfaction. She was also clear and concise in answering my questions. Definitely a pro."

Sandra Mello

"Latrese was wonderful. I was very frustrated with Rocket Mortgage and their unreasonable requests. I have done several loans in my lifetime and Rocket Mortgage was the worst I have ever dealt with. I ...Latrese was wonderful. I was very frustrated with Rocket Mortgage and their unreasonable requests. I have done several loans in my lifetime and Rocket Mortgage was the worst I have ever dealt with. I will certainly not refer anyone to them."

D

"Dear Mr Edward Salas, it is absolutely been GREAT working with you and I hope continued contact from you for this loan process. You are AMAZING!!! Thank you for walking me through this process and ...Dear Mr Edward Salas, it is absolutely been GREAT working with you and I hope continued contact from you for this loan process. You are AMAZING!!! Thank you for walking me through this process and teaching an “old dog” the electronics involved to make processing easier and more efficient! And can’t say enough to express my gratitude for your personalized help in this matter. You are a true achiever! Thanks again! Daniel Grigson."

Michelle Hladky

"I worked with Alex to get my home loan with Rocket Mortgage. I had the best experience I have ever had with financing a home loan. He was easy to work with, down to earth, he cares about YOU, you ...I worked with Alex to get my home loan with Rocket Mortgage. I had the best experience I have ever had with financing a home loan. He was easy to work with, down to earth, he cares about YOU, you arent just another day at the office. He answered any questions I had through email, text and over the phone. I would highly recommend Alex for your home financing. Thank You Alex for all of your help!"

Gina Shakir

"Devin is and was AWESOME! I had just backed out of a potential refi with a company which experience became uncomfortable. Then, I met Devin and he made the entire experience clear, concise, seamless ...Devin is and was AWESOME! I had just backed out of a potential refi with a company which experience became uncomfortable. Then, I met Devin and he made the entire experience clear, concise, seamless and flawless. I just had to send him a personal text to let him know directly how much I appreciate him, and am thankful to Rocket for hiring true professionals like Devin. Best wishes to Devin and Rocket Mortgage!!!"

Claris Dickerson

"I need many more stars than a mere five to give Logan the rating he deserves. From our first conversation earlier this week to securing a complicated loan, Logan made this process an excellent ...I need many more stars than a mere five to give Logan the rating he deserves. From our first conversation earlier this week to securing a complicated loan, Logan made this process an excellent experience. He was available at 7 AM to answer my questions and then worked well into the evening hours to accommodate my work schedule. Logan's emails were always prompt and clear. When I needed help accessing my account, Logan secured an expert to address the problem immediately. Logan conversed with my accountant when I had difficulty sending the required documents. Logan's knowledge is comprehensive and thorough. I am also pleased with the Rocket incentives that Logan shared, which further convinced me to go with your company. The seller wanted the proof of funds document quickly, and Logan successfully provided what I needed. Give Logan a raise!"

Gary Millray

"Charlie is fantastic ! This was my 2nd time working with Charlie and Rocket Mortgage. I cannot thank them enough for making what used to be a difficult process so easy and simple. The 1st time I used ...Charlie is fantastic ! This was my 2nd time working with Charlie and Rocket Mortgage. I cannot thank them enough for making what used to be a difficult process so easy and simple. The 1st time I used Charlie and Rocket I talked to a few differant people through the process and they were all fantastic ! This time I only started the process with Charlie and everything was done via the website except for closing day and signing the docs. Of course Charlie kept in contact with me via text or phone calls to update me and then to congratulate me on closing. I recommend Charlie and Rocket to everyone I know !"

Ken Koncelik

"I have had a number of loans through Rocket Mortgage. My finances are challenging since I own multiple properties some of them shared titles but not loans. Justin was able to correct underwriters a ...I have had a number of loans through Rocket Mortgage. My finances are challenging since I own multiple properties some of them shared titles but not loans. Justin was able to correct underwriters a number of times that they assumed incorrect positions. Also he helped upload a ton of my documents that I kept being asked to resubmit. Overall he made this easy it could have been a problem but this went quite well and If I do a loan with them again I hope I get Justin again. Thanks Justin. Should be 10 stars"

Tiffy Brown

"After a very stressful experience with my first mortgage officer failing to disclose critical information, Antonio truly came through when I needed it most. He stepped in, took the time to fully ...After a very stressful experience with my first mortgage officer failing to disclose critical information, Antonio truly came through when I needed it most. He stepped in, took the time to fully understand my situation, and worked tirelessly to get my loan completed. Antonio went above and beyond to fix what was mishandled, kept me informed every step of the way, and made me feel supported during a process that could have easily fallen apart. His professionalism, transparency, and dedication made all the difference. I’m incredibly grateful for his help and would highly recommend him to anyone looking for a mortgage officer who genuinely cares and delivers."

Jane Carpenter

"I highly recommend Tiffany Barcham. She was both professional and personal in our interactions. I feel she went above and beyond my expectations in helping me over some hurdles that arose during the ...I highly recommend Tiffany Barcham. She was both professional and personal in our interactions. I feel she went above and beyond my expectations in helping me over some hurdles that arose during the refinancing process. She resolved every problem and answered every question promptly. It was my pleasure to work with her. Thanks for everything."