Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 169 of 489
Jeff Henak

"Was very helpful and everything went just how he said from 1 to 10 , 10 being best he gets a 10 plus"

Dave Ly

"Kelly was fabulous. She was professional, showed a sense of urgency, and made us feel like we were her only customers. Her high level of customer service was refreshing. We would recommend her to ...Kelly was fabulous. She was professional, showed a sense of urgency, and made us feel like we were her only customers. Her high level of customer service was refreshing. We would recommend her to anyone in the market to buy a house."

Brad Godwin

"My refi went perfectly thanks to Bryan and Rocket Mortgage! Bryan was very patient with me as I went over every detail of every document and asked TONS of questions. He always got my questions ...My refi went perfectly thanks to Bryan and Rocket Mortgage! Bryan was very patient with me as I went over every detail of every document and asked TONS of questions. He always got my questions answered in a timely manner and was great about following up without being annoying. Fantastic customer service! I highly recommend Bryan and Rocket Mortagage!"

Karnesha Slaughter

"Jack is really helpful! The process to do my loan was really smooth and I appreciate all of the assistance he provided."

Brian Kelley

"Shaun is prompt and professional at all times, would work with him again if needed."

Kristie Blankenship Greer

"Brent was fantastic to work with, very professional... Took only 21 days to close on the loan."

Ty Carrell

"Great customer service!! Someone dropped the ball on my refinance. She took ownership of the problem and got the process moving again. She did an excellent job!!!"

Sarah Underhill

"Ryan’s brand of outstanding customer service is on the decline in this current day and age. You would be hard-pressed to find a mortgage broker as caring as he is about your personal circumstances. ...Ryan’s brand of outstanding customer service is on the decline in this current day and age. You would be hard-pressed to find a mortgage broker as caring as he is about your personal circumstances. When I originally received a call from him as a routine part of the home-buying process, I was not interested in working with Rocket Mortgage. I had a lender in mind already and I was clear about that in our initial conversation. Over time, and through consistent communication on Ryan’s part, I was won over. I had some questions and he took the initiative to seek out the answers and follow-up with me. To me, that speaks volumes of his character. He has continued to maintain communication throughout my home-buying process and worked with me through some unique circumstances. Undeniably, you will not be disappointed if you are fortunate enough to get to work with him."

Judy Stubbs

"After 22 years in the same house we finally decided to move. Thought I would try Rocket Mortgage just to see where it went. Started the process with Lauren's assistance and guidance and it was all ...After 22 years in the same house we finally decided to move. Thought I would try Rocket Mortgage just to see where it went. Started the process with Lauren's assistance and guidance and it was all so easy and seemless, that there wasn't another choice. We were moving from California to Oregonbut not living in Oregon until after closing on the house. As a result going with Rocket was a great choice, there were no issues with proving retirement income or lending funds for a home in another state. Throughout the process Lauren was on track and always available to answer my questions or resolve issues as they came up. Lauren was a fantastic starting point and the rest of the staff that assisted us along the way were just as efficient. A big thanks for making the loan side of the process stress free. made it too easy,"

Scott Smith

"Hi, Gabriel was knowledgeable about his products and was able to offer me options and solutions for my needs. The process was quick and easy. Gabriel was great to work with and very helpful. It was ...Hi, Gabriel was knowledgeable about his products and was able to offer me options and solutions for my needs. The process was quick and easy. Gabriel was great to work with and very helpful. It was actually a pleasure to work with him and I look forward to working with him on all of my future financial needs."