Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 171 of 357
Sharon Sorensen

"Belen was so hands on, so patient & so diligent. My husband & I are technically challenged & if she couldn't walk us through something on the computer, she did it for us, virtually. Belen worked long ...Belen was so hands on, so patient & so diligent. My husband & I are technically challenged & if she couldn't walk us through something on the computer, she did it for us, virtually. Belen worked long & hard for us. We were so grateful for her impeccable work ethic & her courteous way in which she spoke to us. We never felt inadequate...though we certainly were in some instances. Our loan experience was a good one. We will recommend Rocket Mortgage to our friends."

Jesse James

"Olivia has been great through the entire mortgage process. She has been excellent with communication and keeping me informed of closing costs and what to expect for different priced homes we were ...Olivia has been great through the entire mortgage process. She has been excellent with communication and keeping me informed of closing costs and what to expect for different priced homes we were interested in. She has checked in on us throughout closing after we had an accepted offer and appears to genuinely care about our home buying. Can’t recommend her enough!"

Neesha Kharva

"Jason was fantastic to work with! From clearly explaining the process to guiding me through filling out and submitting the forms, he made everything seamless. Thanks to his efficiency, my loan ...Jason was fantastic to work with! From clearly explaining the process to guiding me through filling out and submitting the forms, he made everything seamless. Thanks to his efficiency, my loan application was finalized in less than three weeks. I couldn’t recommend him more highly!"

Cesar Ruelas

"We are finally getting settled into our new home and we are very thankful to have been helped through the whole process by Alondra. Purchasing a home can be very stressful. I had a lot of questions ...We are finally getting settled into our new home and we are very thankful to have been helped through the whole process by Alondra. Purchasing a home can be very stressful. I had a lot of questions and concerns during the closing process and Alondra made herself available at very early and late times to help with any issues. She was able to beat any rate by other lenders and made sure I was happy with my options. You can tell she deeply cares about her customers and will continually go the extra mile even after you get into your home. Thank you !"

Destaw Hiwot Nat

"I recently had the pleasure of working with Jasmine at Rocket Mortgage, and I couldn't be more satisfied with the service she provided. From the initial consultation to the final approval, Jasmine was...I recently had the pleasure of working with Jasmine at Rocket Mortgage, and I couldn't be more satisfied with the service she provided. From the initial consultation to the final approval, Jasmine was exceptionally knowledgeable, professional, and attentive.Her expertise in the mortgage process was evident as she explained every detail clearly and answered all of my questions with patience. She kept me informed at every step, ensuring that I understood what was needed and what to expect next. Jasmine's proactive communication made the entire experience smooth and stress-free.Jasmine went above and beyond to find the best rates and terms that suited my financial situation. Her dedication to her clients is truly commendable, and I felt confident and supported throughout the entire process. I highly recommend Jasmine at Rocket Mortgage to anyone looking for a mortgage lender who is reliable, efficient, and genuinely cares about her clients' needs. Thank you, Jasmine, for making my home buying experience a positive one! Sincerely, Destaw"

Michael Griffith

"Ed is skilled real estate professional that understands the value of an authentic customer experience in a market that is saturated with AI and call centers. I worked with Ed remotely to evaluate, ...Ed is skilled real estate professional that understands the value of an authentic customer experience in a market that is saturated with AI and call centers. I worked with Ed remotely to evaluate, negotiate, and execute two separate property refinance transactions. We spent several weeks deciding on exactly what direction we were going to go. Often, I would get sidetracked during the process with my kids and summer schedules and Ed would find helpful ways to reach out and keep us moving toward our goals. Sometimes we would have questions or be confused by some detail during the loan process - I could always call Ed and he would pick up as if on-call full time for this particular deal, it was truly remarkable and made us feel like we had an advocate the whole way through. Thank you Ed! Pleasure working with you!"

Dixon Phiri

"Dear Neil and the Team, I would like to sincerely thank you and your team for the exceptional support you provided during our home purchase process. From start to finish, the experience was smooth, ...Dear Neil and the Team, I would like to sincerely thank you and your team for the exceptional support you provided during our home purchase process. From start to finish, the experience was smooth, well-organized, and reassuring. Your professionalism, clear communication, and willingness to explain every step gave my family and me great confidence throughout the process. You were always responsive, patient, and proactive, ensuring that all documents and requirements were handled efficiently and on time. Purchasing a home is a major milestone, and your guidance made it a truly positive and stress-free experience. We are grateful for your dedication and commitment, and we would not hesitate to recommend you to anyone looking for a reliable and trustworthy lender. Thank you once again for helping us achieve this important goal. Warm regards, Dickson Phiri"

E Pierce

"Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to ...Alex is absolutely amazing. He is actually the main reason that I decided to go with Rocket Mortgage. He is knowledgeable, sincere, patient, responsive, and informative. I’ve recommended him to multiple people and have nothing but great things to say."

Kimberly

"Darren was amazing. He was knowledgeable and worked with me to find the perfect. He worked with me to find the best options for my refinance. I would (and have) recommend Darren to anyone looking for ...Darren was amazing. He was knowledgeable and worked with me to find the perfect. He worked with me to find the best options for my refinance. I would (and have) recommend Darren to anyone looking for a mortgage loan. I cannot express enough what a phenomenal job Darren did."

Andy Oglesby

"Whatever reservations I had about refinancing with a large, online-only mortgage service were completed allayed by Josh. He provided the personal attention throughout the process of my first Rocket ...Whatever reservations I had about refinancing with a large, online-only mortgage service were completed allayed by Josh. He provided the personal attention throughout the process of my first Rocket re-fi that put me completely at ease with the process. Josh kept me in the loop, and got me comfortable with the Rocket Mortgage methodology, helping to answer any questions I had along the way about completing tasks and getting across the finish line. Later, when rates took a momentary dip, he reached out to me to see about another re-fi—which I had only just started thinking about—and which I wound up closing with him once more, saving me more than $500/month. One hundred percent recommend working with Josh!"