Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 172 of 397
Jill Barkyoumb

"Leonarda was amazing to work with. She was extremely professional and understanding. Any questions I had she answered right away and made sure I understood the process every step of the way from ...Leonarda was amazing to work with. She was extremely professional and understanding. Any questions I had she answered right away and made sure I understood the process every step of the way from getting me approved for the loan until closing day. I will definitely use her again for n the future and recommend her to anyone I know looking for a mortgage or refinance."

Philippe Alluard

"Taylor was very efficient and easily reachable; she reached out to propose to convert my existing loan with rocket mortgage to a lower rate. Dealing with her was very easy, she was very cautious an ...Taylor was very efficient and easily reachable; she reached out to propose to convert my existing loan with rocket mortgage to a lower rate. Dealing with her was very easy, she was very cautious an onside quickly all meiosis. Things were not as easy with the closing team, asking repeatedly for the same documents, Communicating from you email addresses on a regular basis, making the closing difficult and producing the documents at the very last moment Overall, may experience was positive and I would recommend rocket mortgage."

Rebecca Ross

"Robin was very friendly, professional and efficient. She was helpful with all of the questions I had and patiently explained all of our options in recasting vs refinancing. I even asked her to make ...Robin was very friendly, professional and efficient. She was helpful with all of the questions I had and patiently explained all of our options in recasting vs refinancing. I even asked her to make sure I understood by repeating her info to my hubby while she verified we both understood. I enjoyed working with her and hubby and I both felt secure in our future knowing that she helped us make the best decision for our finances and mortgage."

Deann D'onofrio

"Nolan was kind and energetic, he was engaged and made himself available all the time (I don't think this guy sleeps!) He was helpful, reassuring and solved any issue and answered all questions within...Nolan was kind and energetic, he was engaged and made himself available all the time (I don't think this guy sleeps!) He was helpful, reassuring and solved any issue and answered all questions within minutes or hours. He is an absolute star in customer service and I am so thankful that I had the chance to work with him!"

Barbara Crider

"What a pleasure to work with someone so competent! Brad always explained things clearly, communicated in a timely fashion, and made sure action items were completed. He readily addressed any and all...What a pleasure to work with someone so competent! Brad always explained things clearly, communicated in a timely fashion, and made sure action items were completed. He readily addressed any and all questions, putting me at ease throughout the entire process. This Re-Fi could not have been easier! Brad is an excellent representative for Rocket Mortgage!"

Max Klar
Max Klar

Max Klar

Rocket Mortgage
14 Reviews
Faith Crary

"I’ve been working with Max for several months, just shy of a year off and on. I can’t thank him enough for his willingness to keep working with me. He started off by consistently answering my ...I’ve been working with Max for several months, just shy of a year off and on. I can’t thank him enough for his willingness to keep working with me. He started off by consistently answering my questions and helping me determine if I could qualify to assume my home loan after my divorce. It was a complicated process because I was trying to keep the same loan I had without refinancing. It was a VA loan to boot and I had less income due to the divorce. Max did everything he could to help me qualify and was so kind to walk with me every step of the way. I have officially qualified for my loan. Being able to keep my home completely changes my future and my finances for the better. I hope Max understands what a difference he made in my life."

April Rodenborn

"Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. ...Aaron has been so kind and patient and positive through my whole home buying experience. When there were delays on my side, he didn’t make me feel stressed, and has been in my corner this whole time. He has made purchasing my first home as stress-free as possible, and I would recommend him to anyone! Thank you Aaron!"

Kathy Thuerbach

"I recently worked with Jamie on refinancing my home after the loss of my husband. Jamie demonstrated exceptional knowledge and professionalism. He guided me through each step, thoroughly explaining ...I recently worked with Jamie on refinancing my home after the loss of my husband. Jamie demonstrated exceptional knowledge and professionalism. He guided me through each step, thoroughly explaining the entire process. His patience was invaluable, especially since this was my first solo experience with mortgages. Jamie worked diligently to secure the best possible rate, answered all of my questions, and earned my complete trust. I wholeheartedly recommend Jamie Lauffenberg to anyone seeking a new mortgage or looking to refinance an existing one."

Stella Adams

"It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine ...It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine interested in me and my situation. He was available regardless of time of day or day of the week. I was truly amazed at how seamless and quickly everything was done to secure my loan…all thanks to Kent Logan."

cassandra cheek

"Ryan was an absolute pleasure to work with during our home equity loan process. From start to finish, he was professional, knowledgeable, and incredibly patient in answering all of our questions. He ...Ryan was an absolute pleasure to work with during our home equity loan process. From start to finish, he was professional, knowledgeable, and incredibly patient in answering all of our questions. He took the time to clearly explain every step, making what could have been a stressful experience feel smooth and straightforward. We truly appreciated how responsive he was — always quick to return calls and emails, and proactive in keeping us updated on progress. It’s rare to find someone who combines genuine customer care with such expertise, and Ryan absolutely delivered on both. Thanks to his guidance, our loan closed without a hitch, and we felt confident every step of the way. We’d highly recommend Ryan to anyone looking for a trustworthy, dependable loan officer at Rocket Mortgage!"