Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 174 of 357
Steve Pogue

"Rocket Mortgage, what a gem you have with Richard Tuggle! A consummate professional who works tirelessly for his clients. I had the privilege of a weekend call with Richard to discuss to an ...Rocket Mortgage, what a gem you have with Richard Tuggle! A consummate professional who works tirelessly for his clients. I had the privilege of a weekend call with Richard to discuss to an opportunity for a pre-approval for a home loan. Not only did Richard get me a pre-approval letter, he connected me with Redfin! Within a 30 min conversation, I had a mortgage and realtor team and this team went to work! Redfin agent and app were fantastic, I found a home in 3 days and with Richard’s guidance closed in a month! If you need a mortgage banker, you need Richard!"

Hector Urbina

"Hola, Miguel es una persona muy bien capacitada para el trabajo que esta haciendo en esta compania, una de las abilidades que me gusto mucho de el fue que desde el principio siempre me hablo en ...Hola, Miguel es una persona muy bien capacitada para el trabajo que esta haciendo en esta compania, una de las abilidades que me gusto mucho de el fue que desde el principio siempre me hablo en espanol que es mi primer idioma y me senti muy honrado de tener una persona con una experiencia maravillosa en el ramo y en mi propio idioma mucho mejor. muy bien capacitado para responder todas las preguntas que tuve derante el proceso desde el principio hasta el final me ofrecio mucha confianza y muy buena actitud y un caracter excepcional. estoy muy contento de que ustedes tengan un empleado tan capacitado en su compania y muy recomedable para qualquier persona que nescesite sus sevicios. attentamente: Hector Rodriguez."

Marinett Briellard

"I would definitely give Mr. West not only 5 stars but 10 stars.Mr. West worked so diligently with me and my husband in helping us get the documents needed; helping us navigate through the electronic ...I would definitely give Mr. West not only 5 stars but 10 stars.Mr. West worked so diligently with me and my husband in helping us get the documents needed; helping us navigate through the electronic process and working out ways to keep the refinance process moving. We appreciated his knowledge and the way he kept us in the loop about what was happening. We couldn't have done it without him. We were blessed to have him work with us."

Russell Watson

"Melissa was excellent. She got me not only a amazing rate. And that is compared to several other lenders I priced. But she work dillegently to secure everything I needed for my purchase to be hassle ...Melissa was excellent. She got me not only a amazing rate. And that is compared to several other lenders I priced. But she work dillegently to secure everything I needed for my purchase to be hassle free. After 40 years of renting she made home buying a breeze. I would recommend her 100x over. She was amazing"

Renee Gray

"At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why ...At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why I hadn't tried Rocket Mortgage. I told her I didn't know anything about buying a home & that I felt like I was being taken advantage of. She grabbed her phone and called Alex. She gave him a brief explanation, handed the phone to me and within MINUTES I was provided with a pre-approval. I was overwhelmed w/gratitude and cried like a baby. Before the end of the day, Alex walked me through accessing & providing all documentation needed to possibly close on the home of my dreams. Alex was extremely knowledgeable, grounded, patient & personable. I trusted him instantly. He went above & beyond in ways I've never experienced. THANK YOU× INFINITY! Rocket Mortgage ROCKS!!"

JJ Hellr

"Relative to my experience re-financing with Rocket Mortgage, Steven was very prompt with responses and helpful in answering my questions. While Rocket Mortgage/Rocket has a very segmented division of...Relative to my experience re-financing with Rocket Mortgage, Steven was very prompt with responses and helpful in answering my questions. While Rocket Mortgage/Rocket has a very segmented division of labor relative to processing a loan (no one person is responsible for the process from start to finish, which creates difficulty in holding anyone accountable) Steven handled his portion very professionally. Overall, I had a relatively good experience with this process, but would strongly suggest to all to make sure you verify what you're initially told your loan will cost relative to what it actually does cost."

Allen L

"One of the best Bankers I have the pleasure to work with. From the beginning of the process to the very end of closing. Checking up on me weekly to see how things are going. Willing to work with me...One of the best Bankers I have the pleasure to work with. From the beginning of the process to the very end of closing. Checking up on me weekly to see how things are going. Willing to work with me even on the weekends including Sunday is just Outstanding. Never have I had a person work so hard to make sure I was comfortable and make it effortless. This man needs a promotion!!!! Thank you Kevin for all you have done!! You are truly amazing."

David Allen

"Michele was courteous and professional and went out of her way to fit a loan that met our needs. She was very patient with us despite our less than computer savvy skills. She made the whole process ...Michele was courteous and professional and went out of her way to fit a loan that met our needs. She was very patient with us despite our less than computer savvy skills. She made the whole process smooth and effortless. It was a pleasurable experience because Michele did everything in her power to make sure our needs were met. She's the BEST!"

Nikki Kohut

"Mario was incredibly outgoing, personable, and understanding throughout the mortgage process. He was always responsive to our questions and very knowledgeable when it came to upfront loan costs. We ...Mario was incredibly outgoing, personable, and understanding throughout the mortgage process. He was always responsive to our questions and very knowledgeable when it came to upfront loan costs. We took the time to shop around, and Rocket ultimately offered the best rates. While our realtor was slightly hesitant about us choosing a remote lender, Rocket ended up saving us thousands of dollars through lower interest and fees compared to local mortgage options. Overall, we were very happy with our decision and had a great experience working with Rocket."

Beth Concepts

"I recently worked with Elayna to purchase my home, and I had a fantastic experience. She was knowledgeable, professional, and responsive to my needs. She took the time to explain the mortgage process ...I recently worked with Elayna to purchase my home, and I had a fantastic experience. She was knowledgeable, professional, and responsive to my needs. She took the time to explain the mortgage process in detail and answered all of my questions patiently. I was particularly impressed with how quickly and efficiently Elayna was able to process my loan. This was especially helpful, as I was under contract on a home with a tight closing deadline.Overall, I highly recommend Elayna to anyone looking for a mortgage lender. They offer a variety of loan products, competitive rates, and excellent customer service."