Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 174 of 400
Max Klar
Max Klar

Max Klar

Rocket Mortgage
14 Reviews
Faith Crary

"I’ve been working with Max for several months, just shy of a year off and on. I can’t thank him enough for his willingness to keep working with me. He started off by consistently answering my ...I’ve been working with Max for several months, just shy of a year off and on. I can’t thank him enough for his willingness to keep working with me. He started off by consistently answering my questions and helping me determine if I could qualify to assume my home loan after my divorce. It was a complicated process because I was trying to keep the same loan I had without refinancing. It was a VA loan to boot and I had less income due to the divorce. Max did everything he could to help me qualify and was so kind to walk with me every step of the way. I have officially qualified for my loan. Being able to keep my home completely changes my future and my finances for the better. I hope Max understands what a difference he made in my life."

Jay Lee
Jay Lee

Jay Lee

Rocket Mortgage
14 Reviews
Zachary Butler

"This dude Jay, what can I say, but at the very least, he’s not around to play, he’s Johnny on the spot, whether it’s 9am, if your asking questions, and I’m not kidding, or if it’s 2am-o’clock (cus am ...This dude Jay, what can I say, but at the very least, he’s not around to play, he’s Johnny on the spot, whether it’s 9am, if your asking questions, and I’m not kidding, or if it’s 2am-o’clock (cus am didn’t rhyme), but man is he hot, that dude has got his ish on lock, and won’t stop helping, to get you in your spot, that man is the dude, he’s slick as some crude, and he’ll be there for you, even when your rude… lol. No but he’s the man, made my experience amazing for my first home purchase and idk what others are like, but take my word for it, Jay goes above and beyond, and I’m not kidding about the 2am thing. If you’ve got questions, he’s gonna have you an answer, no matter what time it is, and I’m forever grateful! Thanks Jay"

Stella Adams

"It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine ...It was a pleasure working with Kent. He provided excellent customer service: he was well versed on the process, had expert knowledge of procedures, was responsive to my questions, and was genuine interested in me and my situation. He was available regardless of time of day or day of the week. I was truly amazed at how seamless and quickly everything was done to secure my loan…all thanks to Kent Logan."

Linda Kile

"From my first call with Toni to her phone call this week to make sure everything went well with closing, Toni has been amazing! I truly dreaded going through the process because my past experiences ...From my first call with Toni to her phone call this week to make sure everything went well with closing, Toni has been amazing! I truly dreaded going through the process because my past experiences were horror stories and I expected the same! I was so wrong…Toni make the process the easiest ever, always making sure I understood what was going on, there to answer any questions I had, and just caring, what was the most important! She deserves all the kudos as she earned every single one. If you’re looking for a professional yet friendly senior banker to help you with the purchase of a home, you will not be disappointed with Toni! I loved that she truly cared whenever we had discussions, I wasn’t just a number to her!!"

Lodie Robinson-cyrille

"Kristine is a caring professional who has the ability to understand the needs of her clients. Kristine quickly responded to questions and concerns I had about my refinancing. She made the mortgage ...Kristine is a caring professional who has the ability to understand the needs of her clients. Kristine quickly responded to questions and concerns I had about my refinancing. She made the mortgage process for me painless. I highly recommend Kristine for her knowledge and skills! Lodie Robinson Cyrille"

Hoppie Alexander

"Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only ...Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only willingly answers questions, after she has dealt with all concerns, she solicits other questions. I am delighted that of all of the professionals on the Rocket Mortgage Team I am exceptionally pleased that Olivia was the one on my team because frankly speaking, I could not have handpicked a better member. Olivia is superb!"

Chelsea LaPorte

"Kenny was so attentive and worked diligently on my file! He navigated all my questions and promptly informed me of any changes to my loan. He genuinely cared about my home search, and always made sure...Kenny was so attentive and worked diligently on my file! He navigated all my questions and promptly informed me of any changes to my loan. He genuinely cared about my home search, and always made sure I was going to be in the best position possible. I will be happy to recommend Kenny’s services to anyone in my life looking to purchase a new home!"

Leila Sablawan

"I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and ...I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way. From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided me through every step of the process, ensuring that I understood each aspect and felt confident in my decisions. Their expertise in the field was evident, and they were always available to address any questions or concerns I had promptly. One of the standout qualities of my loan officer was their excellent communication skills. They consistently kept me informed with regular updates on the progress of my loan, ensuring I stayed up to date with any changes or requirements. Whether it was through phone calls, emails, or even in-person meetings, they were always responsive, friendly, and ready to assist. What truly set my loan officer apart was their willingness to go above and beyond. They took the time to explain complex financial jargon in a way that was easy to understand, offering personalized advice and tailored solutions to meet my specific needs. They proactively explored different options, ensuring that I secured the most favorable terms for my loan. It was evident that they genuinely cared about my financial well-being and were committed to finding the best possible outcome. The efficiency and organization demonstrated by my loan officer were remarkable. They diligently collected and processed all required documentation, ensuring a smooth and streamlined application process. They were proactive in addressing any potential roadblocks, effectively managing any challenges that arose. Their attention to detail helped to minimize any delays and ensured a timely loan approval. Overall, my experience with my loan officer was exceptional, and I highly recommend their services. Their professionalism, expertise, excellent communication, and dedication to providing exceptional customer service made the loan process stress-free and straightforward. If you are looking for a loan officer who will put your needs first and provide a seamless borrowing experience, I enthusiastically endorse the services of my loan officer. They are a true asset in the finance industry, and I am grateful for their support."

Rick Wilson

"Billy made the entire process easy and worry free. His knowledge and understanding made you feel comfortable and confident in what was being offered. With all the challenges faced today, Billy and ...Billy made the entire process easy and worry free. His knowledge and understanding made you feel comfortable and confident in what was being offered. With all the challenges faced today, Billy and Rocket Mortgage are a Winning Choice. No matter what I asked or threw at him, he was Always Friendly and completely knowledgeable. What have you got to lose, call Billy and see."

Christine Pelletier

"I was very pleased with Wilson and the team at Rocket mortgage,they helped me refinance my home and we're with me every step of the way, working online through the process was very convenient to do, ...I was very pleased with Wilson and the team at Rocket mortgage,they helped me refinance my home and we're with me every step of the way, working online through the process was very convenient to do, everything was broken down into steps that they walked me through and we're only a text or phone call away if I had questions,everyone was easy to talk to and work with ,the steps were easy to understand and follow,the best part of it was closing for my refinance was done at my home they came to me, I had the choose of date time and place and was very convenient for me and working with such a well organized team at Rocket mortgage made my refinance a delight, I definitely would recommend Wilson and the team at Rocket mortgage for all my home financing needs"