Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 160 of 400
Nick Yale

"She was very positive about the loan process and when I had some difficulty with bank statements not being complete enough I knew it would get resolved with her and the other closing loan team staff. ...She was very positive about the loan process and when I had some difficulty with bank statements not being complete enough I knew it would get resolved with her and the other closing loan team staff. I am thankful to Rocket mortgage for helping secure my family home after a buy out loan was arranged by the estate attorneys which was a high interest rate instrument because the estate held the loan not me as an individual. Natalie reviewed the trust instruments and determined correctly that I was now sole owner of the home and was therefore eligible to refinance at a much lower rate of interest to allow me to not have to be forced to sell sell the property and build a permitted in-law units as well as live in the house."

Sunimal Alles

"Working with Jeff on my home loan was a smooth and reassuring experience. He was always available when I had questions, offered clear guidance throughout the process, and walked me through different ...Working with Jeff on my home loan was a smooth and reassuring experience. He was always available when I had questions, offered clear guidance throughout the process, and walked me through different options so I could make the best decision for my situation. I genuinely felt like I was in good hands with Jeff. His professionalism and willingness to help made the entire process much easier. I appreciate all his support and would gladly work with him again."

Don Gibson

"This entire transaction went quickly and was easier than past experiences I have had. All my questions were answered and I was kept up to speed on every step throughout the process. The closing was ...This entire transaction went quickly and was easier than past experiences I have had. All my questions were answered and I was kept up to speed on every step throughout the process. The closing was very easy as I had already been provided with all the loan details so all I had to do was sign the documents. Every person I dealt with was easy to talk to and no pressure was applied to close the loan. Would highly recommend working with Rocket Mortgage in the future. They obviously understand how to deal with this type of huge commitment and the people who they work with. Thank You!"

Steven Rogers

"I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and ...I had the pleasure of working with Jessica at Rocket Mortgage and I cannot recommend her highly enough. Out of all the companies I spoke with, Jessica stood out as the most responsive, proactive, and knowledgeable. She was always on her A game, whether it was answering questions, following up, or getting documentation handled quickly and efficiently. Jessica truly went above and beyond to make sure I was taken care of every step of the way. Her professionalism, attention to detail, and commitment to finding the best solutions made the entire process smooth and stress free. If you’re considering Rocket Mortgage, I strongly suggest asking to work with Jessica. You will be glad you did."

Janet Ala

"I can’t explain the experience and thought of having someone that you never even know who is so helpful,honest,transparent and a well professional person I work with,he help me out from day one to ...I can’t explain the experience and thought of having someone that you never even know who is so helpful,honest,transparent and a well professional person I work with,he help me out from day one to the last minute of refinancing my home. I cannot contains my gratitude to Johnny,to everyone who can read my review to him,I am honestly telling you he’s one of the best.Rocket Mortgage company,I hope you are reading my review “I would like you to give Johnny Rodriguez a plague of appreciation for helping your company and your clients to be on the Top.”Every great business is built with good customer service. Again Thank you Johnny for being so helpful."

Brianna Behrmann

"Roberto was absolutely amazing at assisting me through every step of the loan process! He was patient as I explained what I was looking for and trying to achieve through refinancing, he made sure I ...Roberto was absolutely amazing at assisting me through every step of the loan process! He was patient as I explained what I was looking for and trying to achieve through refinancing, he made sure I knew all of my options and how the process worked to calculate my rates, resulting in getting a 2% interest reduction! I would definitely rely on Roberto's assistance in the future!"

Julia Deardorff

"In a home buying market where every minute counts on winning a bid for a home, having a mortgage representative like Tomas Skeeters can be the determining factor for having an offer accepted or ...In a home buying market where every minute counts on winning a bid for a home, having a mortgage representative like Tomas Skeeters can be the determining factor for having an offer accepted or refused. We sold our previous home (also mortgaged through Rocket) and went blindly to another state to look for our retirement home. The market where we were moving was totally a "sellers" market and houses were going on and off the market in days if not hours. We contacted Rocket Mortgage to establish our financing and were contacted by banker Tomas Skeeters within mere minutes. Tomas had our qualifying letter to our real estate agent the same day and, with documentation in hand, we felt confident to make offers. It took us a week or two to make an offer as many of the houses we were interested in looking at were under contract before we could even schedule an appointment. When we did find our dream home and made our offer it was accepted within hours. We thank Tomas for that because he had all OUR ducks in a row for us and was almost instantaneous with our numbers and paperwork. There was another offer on the table along with our offer but I felt the seller had confidence in our ability to purchase because Tomas communicated with our real estate agent on our behalf. In this market you cannot hesitate or you will lose. Tomas spoke with us two/three times a day and kept us moving forward with necessary verification documents. Because of Tomas' expertise and communications we were able to obtain our financing, find our house and close in less than one month. It would have been sooner but the closing attorneys in the area were too busy to close any earlier. Thank you Tomas. We consider you more than our mortgage banker but also a friend. I would call Rocket Mortgage immediately for a mortgage and do recommend them highly. Tomas Skeeters is a definite asset to the company. Trust him."

Warren Downs

"Angela is one of the most real, patient, genuine people I have had the pleasure of talkin to (and that is talkin without the "g", so you know it's real. Honestly she patiently answered all my ...Angela is one of the most real, patient, genuine people I have had the pleasure of talkin to (and that is talkin without the "g", so you know it's real. Honestly she patiently answered all my questions and reassured me and validated me my questions and concerns. If you are tired of weighing up weather they are genuinely invested and concerned about you and your goals. Angela is who you should call. She will give you the no b.s. straight dope, with a side of positivity, and the knowledge on this wonderful person is unparalleled, in my experience."

Gerald Burch

"Kris and his entire team at Rocket Mortgage did an exemplary job on our relocation. Rocket held the mortgage on the home we sold, and provided a new mortgage on the home we purchased. Communications ...Kris and his entire team at Rocket Mortgage did an exemplary job on our relocation. Rocket held the mortgage on the home we sold, and provided a new mortgage on the home we purchased. Communications were outstanding and the handoffs were seamless. Someone was always there to remind us of our tasks, answer our questions, and often just to provide support during a turbulent and stressful transition. I've used many other lenders throughout my life, and there is not one other that ever come close to the support and service that Rocket provides. Thank you, Kris, and thank you RM for a job well done."

Megan Randall

"Kristie was professional and knowledgeable throughout the entire closing process. She made sure that we were aware of every step along the way. I wish I could give all of Rocket as good of a review as...Kristie was professional and knowledgeable throughout the entire closing process. She made sure that we were aware of every step along the way. I wish I could give all of Rocket as good of a review as Kristie, however they are lucky to have her on their team. Without her persistence and drive, Rocket would have lost us the home of our dreams and a closed loan due to their egregious mistakes. Thank you for getting us to the finish line Kristie, I would recommend you any day!"